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Average Support Analyst Salary in United Kingdom for 2026

A support analyst in United Kingdom earns about 62,100 GBP a year. That's 11% below the national average of 69,700 GBP.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in United Kingdom sit around 30,700 GBP a year, while the very top stretches to 95,400 GBP. Everything on this page is in British pound (GBP, symbol £), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in United Kingdom, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.

To turn a gross salary in United Kingdom into a take-home figure, use our United Kingdom salary after tax calculator, which works the latest tax brackets and contributions through the math for you.

How much does a support analyst make in United Kingdom?

Average salary
62,100 GBP
5,175 GBP per month
Lowest reported
30,700 GBP
2,558 GBP per month
Highest reported
95,400 GBP
7,950 GBP per month

A typical support analyst working in United Kingdom brings home around 5,175 GBP a month before tax. Entry-level pay starts near 30,700 GBP, and the top of the ladder reaches roughly 95,400 GBP for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior support analyst working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around. For a cross-country comparison, see the support analyst salary in Guernsey or Jersey, both of which pay in the same currency.

How support analyst pay ranges in United Kingdom

A good way to think about salary in United Kingdom is to look at the distribution rather than the headline average. Half of all support analysts in United Kingdom earn less than 61,500 GBP a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 40,300 GBP (the 25th percentile), and a quarter clear 80,400 GBP (the 75th percentile). The middle 50% of support analysts sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 30,700 GBP. The highest stretch to 95,400 GBP, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

30,700
Low
61,500
Median
95,400
High
40,300
25th
80,400
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in GBP

Support analyst pay by experience in United Kingdom

Years of experience is the single biggest lever on pay for a support analyst in United Kingdom, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical support analyst salary changes as you move through the career ladder.

  • 0-2 Years
    35,500 GBP
  • 2-5 Years
    +28% from previous
    45,400 GBP
  • 5-10 Years
    +42% from previous
    64,300 GBP
  • 10-15 Years
    +20% from previous
    77,300 GBP
  • 15-20 Years
    +7% from previous
    83,000 GBP
  • 20+ Years
    +8% from previous
    89,900 GBP

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 42%. That is the point at which a support analyst typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.

Support analyst pay by education in United Kingdom

Education sits alongside experience as one of the biggest factors driving support analyst pay in United Kingdom. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average support analyst salary in United Kingdom broken down by the highest level of education a worker has completed.

  • Certificate or Diploma
    45,400 GBP
  • Bachelor's Degree
    +36% from previous
    61,600 GBP
  • Master's Degree
    +54% from previous
    94,900 GBP

Support analyst gender pay gap in United Kingdom

The gender pay gap is a stubborn feature of almost every labour market, and United Kingdom is no exception. Male support analysts in United Kingdom earn an average of 61,500 GBP a year, while female support analysts earn around 59,100 GBP. That works out to a 4% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Support Analyst gender pay gap

4%

Men earn this much more than women on average in United Kingdom.

Men 61,500 GBP
Women 59,100 GBP

Pay raises for a support analyst in United Kingdom

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in United Kingdom sees a raise of about 11% every 18 months, which works out to roughly 7% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in United Kingdom, the national average raise is around 9% every 15 months.

By industry

Industries with the highest pay raises in United Kingdom:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Support analyst bonus rates in United Kingdom

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

33%

33% of support analysts in United Kingdom reported a bonus of some kind in the past twelve months. That makes a support analyst a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 0% to 4% of base salary. The remaining 67% of support analysts reported no bonus at all over the same period.

Which careers pay bonuses in United Kingdom

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Support analyst: public vs private sector pay

Public-sector pay in United Kingdom is about 7% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

6%

Public-sector workers earn this much more than private-sector workers in United Kingdom on average.

Public sector 72,700 GBP
Private sector 68,200 GBP

Support analyst salary by city and region in United Kingdom

Support analyst pay is not even across United Kingdom. The chart below shows the highest-paying cities and regions in the dataset, followed by the full location table.

  • England
  • Scotland
  • Somerset
  • Leeds
  • Glasgow
  • Edinburgh
  • Coventry
  • Manchester
  • Leicester
  • Nottingham
LocationTypeAverageMedianRange
EnglandRegion117,100 GBP119,700 GBP58,700-183,600 GBP
ScotlandRegion86,100 GBP86,100 GBP45,000-137,100 GBP
SomersetCity73,700 GBP66,700 GBP39,100-109,000 GBP
LeedsCity72,700 GBP72,400 GBP35,200-111,700 GBP
GlasgowCity72,400 GBP72,700 GBP36,700-114,900 GBP
EdinburghCity71,600 GBP71,600 GBP35,500-108,200 GBP
CoventryCity70,000 GBP65,800 GBP36,700-107,700 GBP
ManchesterCity69,700 GBP72,700 GBP31,700-109,000 GBP
LeicesterCity69,700 GBP67,300 GBP37,100-109,000 GBP
NottinghamCity69,700 GBP69,700 GBP35,300-107,300 GBP
SheffieldCity69,600 GBP73,100 GBP33,600-108,200 GBP
LondonCity69,200 GBP73,300 GBP31,400-108,200 GBP
BelfastCity68,900 GBP68,200 GBP31,700-107,700 GBP
BristolCity68,200 GBP72,400 GBP35,400-109,000 GBP
LiverpoolCity67,900 GBP60,600 GBP36,400-103,600 GBP
BirminghamCity67,800 GBP72,700 GBP30,200-109,000 GBP
SwanseaCity66,900 GBP69,800 GBP32,200-105,200 GBP
SouthamptonCity66,900 GBP66,900 GBP33,300-102,700 GBP
CardiffCity66,400 GBP61,800 GBP35,000-103,600 GBP
Kingston upon HullCity66,200 GBP66,200 GBP33,000-105,800 GBP
PeterboroughCity65,800 GBP63,900 GBP34,000-100,700 GBP
NewcastleCity65,800 GBP69,100 GBP30,200-105,200 GBP
LincolnCity64,800 GBP60,100 GBP35,300-99,100 GBP
WolverhamptonCity64,800 GBP68,800 GBP31,300-103,600 GBP
ArmaghCity64,500 GBP66,900 GBP31,400-99,700 GBP
BradfordCity64,200 GBP69,200 GBP29,100-102,700 GBP
YorkCity64,100 GBP65,800 GBP29,200-100,900 GBP
OxfordCity63,700 GBP64,900 GBP32,200-101,400 GBP
AberdeenCity63,700 GBP67,900 GBP29,400-100,700 GBP
BrightonCity63,200 GBP65,800 GBP30,300-100,700 GBP
DundeeCity62,600 GBP64,900 GBP32,900-97,300 GBP
NorwichCity62,100 GBP63,700 GBP30,700-95,400 GBP
PlymouthCity61,800 GBP59,800 GBP32,900-93,100 GBP
NewportCity61,800 GBP67,900 GBP29,900-100,300 GBP
PortsmouthCity61,700 GBP66,400 GBP28,900-101,400 GBP
DerryCity61,700 GBP61,700 GBP32,900-94,800 GBP
DerbyCity61,500 GBP58,600 GBP34,000-93,600 GBP
HartlepoolCity60,500 GBP60,200 GBP27,700-92,900 GBP
CambridgeCity60,100 GBP60,100 GBP28,900-94,800 GBP
ExeterCity59,200 GBP61,200 GBP29,600-92,200 GBP
ChesterCity59,100 GBP58,600 GBP32,900-92,100 GBP
WalesRegion59,000 GBP60,700 GBP29,600-93,100 GBP
StirlingCity58,500 GBP52,300 GBP30,200-85,800 GBP
GloucesterCity58,000 GBP60,600 GBP29,600-91,700 GBP
PooleCity58,000 GBP54,700 GBP31,700-91,000 GBP
NewryCity57,800 GBP54,700 GBP30,800-87,600 GBP
AbingdonCity57,800 GBP55,400 GBP30,100-85,800 GBP
TruroCity57,400 GBP56,800 GBP31,300-89,900 GBP
CanterburyCity57,100 GBP57,000 GBP30,800-89,800 GBP
Northern IrelandRegion56,900 GBP57,200 GBP29,300-87,800 GBP
St DavidsCity55,700 GBP56,600 GBP27,600-84,800 GBP
InvernessCity55,400 GBP51,400 GBP26,400-83,400 GBP
BangorCity55,400 GBP50,000 GBP29,900-80,500 GBP
SalisburyCity55,300 GBP58,600 GBP25,800-91,700 GBP
RiponCity55,100 GBP57,400 GBP27,600-86,600 GBP
WinchesterCity54,900 GBP49,700 GBP30,700-83,300 GBP
DurhamCity54,900 GBP61,400 GBP27,400-88,000 GBP
KirkwallCity54,300 GBP48,300 GBP29,000-80,400 GBP
LisburnCity54,200 GBP52,300 GBP29,000-86,400 GBP
WakefieldCity54,100 GBP54,600 GBP28,900-86,400 GBP
StrontianCity52,800 GBP57,900 GBP26,500-83,700 GBP
StromnessCity52,800 GBP57,400 GBP22,800-87,300 GBP
WellsCity51,900 GBP50,500 GBP29,600-78,700 GBP

Support Analyst in United Kingdom: FAQs

  • How much does a support analyst make per month in United Kingdom?

    A support analyst in United Kingdom earns about 5,175 GBP a month before tax, based on an annual average of 62,100 GBP.

  • What's the salary range for a support analyst in United Kingdom?

    Entry-level support analysts in United Kingdom start near 30,700 GBP. Top-end pay reaches around 95,400 GBP. The middle 50% of earners sit between 40,300 and 80,400 GBP.

  • Is the median support analyst salary in United Kingdom higher or lower than the average?

    The median is 61,500 GBP, lower than the average of 62,100 GBP. Half of support analysts in United Kingdom earn below the median, half earn above it.

  • What's the gender pay gap for support analysts in United Kingdom?

    Men working as a support analyst in United Kingdom earn around 4% more than women on average (61,500 vs 59,100 GBP a year).

  • Do support analysts in United Kingdom get bonuses?

    About 33% of support analysts in United Kingdom reported a bonus in the past 12 months. Reported bonuses ranged from 0% to 4% of base salary.

  • Do support analysts earn more in the public or private sector in United Kingdom?

    In United Kingdom, the public sector pays a support analyst about 7% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do support analysts in United Kingdom get a pay raise?

    A support analyst in United Kingdom sees a raise of around 11% every 18 months, equivalent to roughly 7% a year.