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Average Collections Specialist Salary in United States for 2026

A collections specialist in United States earns about 70,000 USD a year. That's 26% below the national average of 94,500 USD.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in United States sit around 30,300 USD a year, while the very top stretches to 109,000 USD. Everything on this page is in United States dollar (USD, symbol $), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in United States, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.

To turn a gross salary in United States into a take-home figure, use our United States salary after tax calculator, which works the latest tax brackets and contributions through the math for you.


How much does a collections specialist make in United States?

Average salary
70,000 USD
5,833 USD per month
Lowest reported
30,300 USD
2,525 USD per month
Highest reported
109,000 USD
9,083 USD per month

A typical collections specialist working in United States brings home around 5,833 USD a month before tax. Entry-level pay starts near 30,300 USD, and the top of the ladder reaches roughly 109,000 USD for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior collections specialist working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around. For a cross-country comparison, see the collections specialist salary in Palau or British Indian Ocean Territory, both of which pay in the same currency.


How collections specialist pay ranges in United States

A good way to think about salary in United States is to look at the distribution rather than the headline average. Half of all collections specialists in United States earn less than 72,700 USD a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 45,300 USD (the 25th percentile), and a quarter clear 97,200 USD (the 75th percentile). The middle 50% of collections specialists sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 30,300 USD. The highest stretch to 109,000 USD, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

30,300
Low
72,700
Median
109,000
High
45,300
25th
97,200
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in USD

Collections specialist pay by experience in United States

Years of experience is the single biggest lever on pay for a collections specialist in United States, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical collections specialist salary changes as you move through the career ladder.

  • 0-2 Years
    36,800 USD
  • 2-5 Years
    +35% from previous
    49,700 USD
  • 5-10 Years
    +45% from previous
    72,000 USD
  • 10-15 Years
    +23% from previous
    88,600 USD
  • 15-20 Years
    +8% from previous
    95,300 USD
  • 20+ Years
    +9% from previous
    103,600 USD

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 45%. That is the point at which a collections specialist typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Collections specialist pay by education in United States

Education sits alongside experience as one of the biggest factors driving collections specialist pay in United States. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average collections specialist salary in United States broken down by the highest level of education a worker has completed.

  • High School
    46,400 USD
  • Certificate or Diploma
    +16% from previous
    53,600 USD
  • Bachelor's Degree
    +43% from previous
    76,800 USD
  • Master's Degree
    +35% from previous
    103,600 USD

Collections specialist gender pay gap in United States

The gender pay gap is a stubborn feature of almost every labour market, and United States is no exception. Male collections specialists in United States earn an average of 68,500 USD a year, while female collections specialists earn around 65,900 USD. That works out to a 4% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Collections Specialist gender pay gap

4%

Men earn this much more than women on average in United States.

Men 68,500 USD
Women 65,900 USD

Pay raises for a collections specialist in United States

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in United States sees a raise of about 11% every 15 months, which works out to roughly 9% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in United States, the national average raise is around 8% every 16 months.

By industry

Industries with the highest pay raises in United States:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
    2%
  • Construction
  • Education
    1%

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Collections specialist bonus rates in United States

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

34%

34% of collections specialists in United States reported a bonus of some kind in the past twelve months. That makes a collections specialist a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 0% to 4% of base salary. The remaining 66% of collections specialists reported no bonus at all over the same period.

Which careers pay bonuses in United States

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Collections specialist: public vs private sector pay

Public-sector pay in United States is about 6% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

6%

Public-sector workers earn this much more than private-sector workers in United States on average.

Public sector 98,800 USD
Private sector 93,100 USD

Collections specialist salary by city and region in United States

Collections specialist pay is not even across United States. The chart below shows the highest-paying cities and regions in the dataset, followed by the full location table.

  • Chicago
  • New York (city)
  • Los Angeles
  • Austin
  • Dallas
  • California
  • Texas
  • New York (region)
  • San Diego
  • San Jose
LocationTypeAverageMedianRange
ChicagoCity86,400 USD92,100 USD39,800-134,700 USD
New York (city)City83,200 USD75,900 USD46,400-127,700 USD
Los AngelesCity81,300 USD83,800 USD40,500-128,200 USD
AustinCity80,800 USD85,100 USD38,700-127,700 USD
DallasCity80,200 USD80,800 USD38,000-124,500 USD
CaliforniaRegion80,200 USD83,700 USD36,700-125,400 USD
TexasRegion79,800 USD80,800 USD42,400-123,800 USD
New York (region)Region79,600 USD87,300 USD34,800-127,700 USD
San DiegoCity78,700 USD84,600 USD34,800-127,700 USD
San JoseCity78,700 USD73,800 USD43,500-123,000 USD
HoustonCity78,500 USD74,100 USD40,200-117,100 USD
San AntonioCity78,200 USD76,800 USD40,300-119,700 USD
MichiganRegion78,100 USD80,000 USD35,600-123,000 USD
PhiladelphiaCity76,600 USD78,400 USD36,800-119,700 USD
GeorgiaRegion76,000 USD69,400 USD40,300-114,600 USD
OhioRegion75,900 USD77,300 USD36,400-119,700 USD
VirginiaRegion75,900 USD69,600 USD42,400-114,300 USD
PhoenixCity75,800 USD80,900 USD35,400-121,800 USD
PennsylvaniaRegion74,900 USD74,500 USD40,300-115,600 USD
IndianapolisCity74,300 USD69,800 USD40,300-114,300 USD
JacksonvilleCity74,000 USD71,700 USD36,900-112,700 USD
IllinoisRegion73,800 USD78,500 USD36,000-115,600 USD
MassachusettsRegion73,500 USD73,500 USD34,800-114,600 USD
FloridaRegion73,500 USD79,700 USD33,000-115,600 USD
Washington D.C.City73,300 USD69,400 USD40,300-114,600 USD
New JerseyRegion73,100 USD73,100 USD35,300-111,700 USD
OklahomaRegion73,100 USD74,700 USD33,500-114,600 USD
SeattleCity72,700 USD68,500 USD39,800-112,700 USD
San FranciscoCity72,400 USD69,700 USD35,400-112,700 USD
TennesseeRegion72,400 USD67,800 USD40,900-114,600 USD
LouisianaRegion72,400 USD73,800 USD32,600-112,700 USD
WisconsinRegion72,000 USD74,200 USD34,400-114,900 USD
ColoradoRegion71,400 USD79,600 USD33,500-114,300 USD
MissouriRegion71,400 USD73,100 USD35,600-114,600 USD
IndianaRegion71,400 USD79,600 USD33,500-114,300 USD
MemphisCity71,200 USD65,100 USD35,400-107,300 USD
DenverCity71,200 USD68,900 USD38,000-111,700 USD
WashingtonRegion71,000 USD69,400 USD37,300-109,000 USD
AlabamaRegion71,000 USD76,000 USD35,100-112,700 USD
ArizonaRegion70,000 USD65,700 USD36,800-109,000 USD
North CarolinaRegion69,800 USD67,500 USD36,200-109,700 USD
MarylandRegion69,700 USD67,300 USD37,100-109,000 USD
MinnesotaRegion69,700 USD73,100 USD32,200-109,700 USD
Las VegasCity69,700 USD76,000 USD35,100-112,700 USD
DetroitCity69,400 USD67,000 USD34,300-105,200 USD
KentuckyRegion69,400 USD71,700 USD33,500-107,700 USD
BostonCity69,200 USD62,300 USD38,700-105,800 USD
ArkansasRegion68,900 USD68,900 USD31,700-105,200 USD
MaineRegion68,900 USD60,800 USD35,600-100,700 USD
SacramentoCity68,400 USD74,000 USD30,700-109,700 USD
South CarolinaRegion67,900 USD70,900 USD32,600-105,800 USD
ConnecticutRegion67,800 USD61,800 USD34,700-100,700 USD
IowaRegion67,800 USD65,400 USD35,200-107,300 USD
Kansas CityCity67,800 USD67,800 USD35,400-107,300 USD
New HampshireRegion67,400 USD64,500 USD33,600-103,600 USD
New OrleansCity67,000 USD67,000 USD32,900-100,700 USD
MississippiRegion66,900 USD63,000 USD34,700-100,700 USD
OregonRegion66,400 USD63,200 USD34,900-100,700 USD
IdahoRegion66,400 USD66,400 USD34,000-105,800 USD
Oklahoma CityCity66,400 USD63,500 USD33,300-102,700 USD
NevadaRegion66,200 USD63,100 USD34,800-103,600 USD
MontanaRegion66,100 USD69,400 USD32,900-105,200 USD
MiamiCity66,000 USD66,000 USD31,700-101,400 USD
BaltimoreCity65,700 USD63,900 USD36,500-102,700 USD
West VirginiaRegion64,900 USD64,900 USD32,600-99,700 USD
DelawareRegion64,900 USD61,700 USD32,600-99,400 USD
UtahRegion64,800 USD65,100 USD30,600-99,700 USD
District of ColumbiaRegion64,500 USD63,500 USD29,600-101,400 USD
New MexicoRegion64,400 USD70,000 USD31,800-102,700 USD
HawaiiRegion64,400 USD64,300 USD35,300-100,700 USD
AlaskaRegion64,300 USD59,800 USD34,000-96,600 USD
WyomingRegion63,900 USD70,000 USD30,800-100,700 USD
NebraskaRegion63,800 USD69,400 USD29,100-100,700 USD
AtlantaCity63,500 USD63,500 USD30,600-99,100 USD
KansasRegion63,400 USD62,600 USD33,300-98,300 USD
VermontRegion63,200 USD66,900 USD27,700-95,400 USD
Rhode IslandRegion63,200 USD63,200 USD30,300-98,300 USD
Long BeachCity61,800 USD57,100 USD35,500-93,900 USD
CincinnatiCity61,800 USD61,800 USD32,900-97,600 USD
ClevelandCity61,700 USD60,200 USD34,100-95,500 USD
TampaCity61,500 USD63,500 USD30,700-99,600 USD
OaklandCity61,200 USD62,100 USD32,900-96,600 USD
South DakotaRegion60,600 USD65,900 USD27,200-99,600 USD
North DakotaRegion60,000 USD58,500 USD29,100-91,500 USD
MinneapolisCity59,100 USD59,100 USD30,700-94,300 USD
VancouverCity58,600 USD62,600 USD26,500-91,700 USD
OrlandoCity58,500 USD55,700 USD29,100-87,600 USD
Iowa CityCity57,800 USD58,200 USD26,500-90,000 USD
HonoluluCity57,200 USD58,000 USD25,500-91,000 USD
BristolCity54,500 USD60,000 USD27,600-90,600 USD
KentCity54,100 USD51,400 USD30,100-83,800 USD


Collections Specialist in United States: FAQs

  • How much does a collections specialist make per month in United States?

    A collections specialist in United States earns about 5,833 USD a month before tax, based on an annual average of 70,000 USD.

  • What's the salary range for a collections specialist in United States?

    Entry-level collections specialists in United States start near 30,300 USD. Top-end pay reaches around 109,000 USD. The middle 50% of earners sit between 45,300 and 97,200 USD.

  • Is the median collections specialist salary in United States higher or lower than the average?

    The median is 72,700 USD, higher than the average of 70,000 USD. Half of collections specialists in United States earn below the median, half earn above it.

  • What's the gender pay gap for collections specialists in United States?

    Men working as a collections specialist in United States earn around 4% more than women on average (68,500 vs 65,900 USD a year).

  • Do collections specialists in United States get bonuses?

    About 34% of collections specialists in United States reported a bonus in the past 12 months. Reported bonuses ranged from 0% to 4% of base salary.

  • Do collections specialists earn more in the public or private sector in United States?

    In United States, the public sector pays a collections specialist about 6% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do collections specialists in United States get a pay raise?

    A collections specialist in United States sees a raise of around 11% every 15 months, equivalent to roughly 9% a year.