Average Customer Service Associate Salary in Mauritius for 2026

In this article, we will look at the average Customer Service Associate salary for 2026 in Mauritius and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Mauritian rupee. To keep things simple, we are using the MUR currency code instead of the currency symbol .

How Much Does a Customer Service Associate Make in Mauritius?

A Customer Service Associate working in Mauritius will typically earn around 217,900 MUR per year, and this can range from the lowest average salary of about 110,120 MUR to the highest average salary of 340,000 MUR.

Average Annual Salary217,900 MUR
Average Monthly Salary18,158 MUR
Average Lowest Salary110,120 MUR
Lowest Monthly Salary9,176 MUR
Average Highest Salary340,000 MUR
Highest Monthly Salary28,333 MUR

These are average salaries for a Customer Service Associate in Mauritius and include benefits such as housing and transport. It's also possible for a Customer Service Associate to earn more or less than the average salaries shown above.

Customer Service Associate salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Service Associate Salaries in Mauritius

So we've looked at the average salaries a Customer Service Associate will earn in Mauritius. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Service Associate can earn between 110,120 MUR and 340,000 MUR on average in Mauritius. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Service Associate in Mauritius is 217,900 MUR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 217,900 MUR, and 50% of the population earn more than 217,900 MUR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Service Associate salary in Mauritius, 25% of the population are earning less than 148,300 MUR while 75% of the population earn more than 148,300 MUR.

75% of the population earn less than 277,400 MUR, and 25% of the population earn more than 277,400 MUR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Service Associate Salary by Experience Level in Mauritius

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Service Associate salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Service Associate in Mauritius that has less than two years of experience can expect to earn somewhere in the region of 128,900 MUR.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Service Associate salary would increase to 172,200 MUR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Service Associate, the average salary would be 232,900 MUR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 275,500 MUR.
  • 15 - 20 Years Experience. A Customer Service Associate with 15 to 20 years of experience can earn an average of 297,000 MUR.
  • 20+ Years Experience. For a Customer Service Associate with more than 20 years, the expected average salary increases to 319,600 MUR.

Average Salary by Experience Chart

0-2 Years-
128,900 MUR
2-5 Years+32%
172,200 MUR
5-10 Years+34%
232,900 MUR
10-15 Years+19%
275,500 MUR
15-20 Years+8%
297,000 MUR
20+ Years+7%
319,600 MUR

Customer Service Associate Salary by Education Level in Mauritius

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Service Associate in Mauritius based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Service Associate in Mauritius with a high school education can earn an average salary of 172,200 MUR.
  • Certificate or Diploma. A Customer Service Associate in Mauritius with a certificate or diploma education can earn an average salary of 240,500 MUR.
  • Bachelor's Degree. A Customer Service Associate in Mauritius with a bachelor's degree education can earn an average salary of 301,600 MUR.

Average Salary by Education Chart

High School-
172,200 MUR
Certificate or Diploma+40%
240,500 MUR
Bachelor's Degree+25%
301,600 MUR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Mauritius is around 232,000 to 696,000 MUR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Service Associate Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Mauritius, a male customer service associate will earn an average of 210,500 MUR, while a female customer service associate will earn around 221,500 MUR.

This means that a male customer service associate earns approximately 5% less than a female customer service associate for performing the same job.

Average Salary by Gender Chart in Mauritius

Male-
210,500 MUR
Female+5%
221,500 MUR

Customer Service Associate Average Pay Raise in Mauritius

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Service Associate in Mauritius is around 5% every 29 months.

The national average pay raise across all professions and industries in Mauritius is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 29 ) × 12  = 2%

What this means is that a Customer Service Associate in Mauritius can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Mauritius for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Mauritius.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
2%
Energy-
4%
Information Technology-
6%
Healthcare-
8%
Travel-
1%
Construction-
3%
Education-
5%

Customer Service Associate Bonus and Incentive Rates in Mauritius

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Service Associate is a low bonus based job, with 36% of employees reporting at least one bonus in the last 12 months.

64% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.

Received Bonus-
36%
No Bonus-
64%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Mauritius earn approximately 18% more than private sector employees in the same role.

Public Sector-
590,200 MUR
Private Sector-18%
502,200 MUR

Salaries for Jobs Similar to a Customer Service Associate

In the table below, we have salary information for jobs that are similar to a Customer Service Associate in Mauritius.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center254,800 MUR
Account Service RepresentativeCustomer Service and Call Center245,300 MUR
Business Support SpecialistCustomer Service and Call Center369,900 MUR
Call Center AdvisorCustomer Service and Call Center275,500 MUR
Call Center Duty ManagerCustomer Service and Call Center361,500 MUR
Call Center ManagerCustomer Service and Call Center707,600 MUR
Call Center ManagerCustomer Service and Call Center717,900 MUR
Call Center Quality AnalystCustomer Service and Call Center401,300 MUR
Call Center RepresentativeCustomer Service and Call Center204,000 MUR
Call Center RepresentativeCustomer Service and Call Center208,600 MUR
Call Center SchedulerCustomer Service and Call Center249,600 MUR
Call Center Scheduling ManagerCustomer Service and Call Center341,400 MUR
Call Center SupervisorCustomer Service and Call Center301,600 MUR
Call Center Team LeaderCustomer Service and Call Center365,400 MUR
Client Engagement SpecialestCustomer Service and Call Center404,600 MUR
Client ExecutiveCustomer Service and Call Center282,300 MUR
Client Liaison OfficerCustomer Service and Call Center197,600 MUR
Client Relations ManagerCustomer Service and Call Center782,500 MUR
Client Relationship ExecutiveCustomer Service and Call Center681,500 MUR
Client Relationship ManagerCustomer Service and Call Center757,600 MUR
Client Service AnalystCustomer Service and Call Center454,300 MUR
Client Service RepresentativeCustomer Service and Call Center212,500 MUR
Client Strategy SpecialistCustomer Service and Call Center433,400 MUR
Contracts SpecialistCustomer Service and Call Center361,600 MUR
Customer Care OfficerCustomer Service and Call Center210,500 MUR
Customer Care RepresentativeCustomer Service and Call Center200,000 MUR
Customer Center SupervisorCustomer Service and Call Center253,400 MUR
Customer Experience AnalystCustomer Service and Call Center259,100 MUR
Customer Experience ManagerCustomer Service and Call Center778,500 MUR
Customer Experience SpecialistCustomer Service and Call Center478,000 MUR
Customer Fulfillment SpecialistCustomer Service and Call Center409,000 MUR
Customer Insights AnalystCustomer Service and Call Center447,300 MUR
Customer Problem ManagerCustomer Service and Call Center454,900 MUR
Customer Relations ManagerCustomer Service and Call Center773,400 MUR
Customer Relations SpecialistCustomer Service and Call Center459,700 MUR
Customer Sales RepresentativeCustomer Service and Call Center201,100 MUR
Customer Sales SupportCustomer Service and Call Center217,900 MUR
Customer Service AdministrationCustomer Service and Call Center271,300 MUR
Customer Service AdvisorCustomer Service and Call Center451,000 MUR
Customer Service AgentCustomer Service and Call Center205,700 MUR
Customer Service CoordinatorCustomer Service and Call Center254,700 MUR
Customer Service Country ManagerCustomer Service and Call Center879,700 MUR
Customer Service ExecutiveCustomer Service and Call Center498,000 MUR
Customer Service ManagerCustomer Service and Call Center759,300 MUR
Customer Service ManagerCustomer Service and Call Center778,200 MUR
Customer Service OfficerCustomer Service and Call Center207,800 MUR
Customer Service RepresentativeCustomer Service and Call Center204,700 MUR
Customer Service Sales SupportCustomer Service and Call Center197,600 MUR
Customer Service SpecialistCustomer Service and Call Center214,000 MUR
Customer Service SupervisorCustomer Service and Call Center339,100 MUR
Customer Service Team LeaderCustomer Service and Call Center471,700 MUR
Customer Service TrainerCustomer Service and Call Center399,900 MUR
Customer Service Working SupervisorCustomer Service and Call Center344,600 MUR
Customer Solutions RepresentativeCustomer Service and Call Center467,100 MUR
Customer Success ManagerCustomer Service and Call Center691,200 MUR
Customer Success SpecialistCustomer Service and Call Center436,200 MUR
Customer Support AgentCustomer Service and Call Center216,800 MUR
Dispute Resolution SpecialistCustomer Service and Call Center367,900 MUR
Field Service RepresentativeCustomer Service and Call Center225,300 MUR
Guest Relations OfficerCustomer Service and Call Center169,000 MUR
Guest Service AgentCustomer Service and Call Center161,300 MUR
Inbound Call Center RepresentativeCustomer Service and Call Center204,000 MUR
Inbound Sales RepresentativeCustomer Service and Call Center214,000 MUR
Internet Banking SupervisorCustomer Service and Call Center649,700 MUR
Lead AdministratorCustomer Service and Call Center457,300 MUR
Logistics CoordinatorCustomer Service and Call Center232,400 MUR
Operations Support ManagerCustomer Service and Call Center615,000 MUR
Real Time AnalystCustomer Service and Call Center407,100 MUR
Regional Account ManagerCustomer Service and Call Center681,900 MUR
Service AdministratorCustomer Service and Call Center341,900 MUR
Service Delivery ManagerCustomer Service and Call Center736,700 MUR
Service WriterCustomer Service and Call Center176,800 MUR
Sourcing AssistantCustomer Service and Call Center146,200 MUR
Telephone OperatorCustomer Service and Call Center152,300 MUR
Vendor Administration SpecialistCustomer Service and Call Center261,300 MUR
Workforce ManagerCustomer Service and Call Center430,500 MUR

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