Average Workforce Manager Salary in Lubumbashi, Democratic Republic of the Congo for 2026

In this article, we will look at the average Workforce Manager salary for 2026 in Lubumbashi and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Congolese franc. To keep things simple, we are using the CDF currency code instead of the currency symbol FC.

How Much Does a Workforce Manager Make in Lubumbashi?

A Workforce Manager working in Lubumbashi will typically earn around 4,726,900 CDF per year, and this can range from the lowest average salary of about 2,173,000 CDF to the highest average salary of 7,510,300 CDF.

Average Annual Salary4,726,900 CDF
Average Monthly Salary393,908 CDF
Average Lowest Salary2,173,000 CDF
Lowest Monthly Salary181,083 CDF
Average Highest Salary7,510,300 CDF
Highest Monthly Salary625,858 CDF

These are average salaries for a Workforce Manager in Lubumbashi and include benefits such as housing and transport. It's also possible for a Workforce Manager to earn more or less than the average salaries shown above.

Workforce Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Workforce Manager Salaries in Lubumbashi

So we've looked at the average salaries a Workforce Manager will earn in Lubumbashi. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Workforce Manager can earn between 2,173,000 CDF and 7,510,300 CDF on average in Lubumbashi. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Workforce Manager in Lubumbashi is 5,099,700 CDF. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 5,099,700 CDF, and 50% of the population earn more than 5,099,700 CDF.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Workforce Manager salary in Lubumbashi, 25% of the population are earning less than 3,277,900 CDF while 75% of the population earn more than 3,277,900 CDF.

75% of the population earn less than 6,815,700 CDF, and 25% of the population earn more than 6,815,700 CDF.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Workforce Manager Salary by Experience Level in Lubumbashi

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Workforce Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Workforce Manager in Lubumbashi that has less than two years of experience can expect to earn somewhere in the region of 2,471,700 CDF.
  • 2 - 5 Years Experience. With two to five years of experience the average Workforce Manager salary would increase to 3,299,800 CDF.
  • 5 - 10 Years Experience. From five to ten years of experience as a Workforce Manager, the average salary would be 4,870,300 CDF.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 5,940,300 CDF.
  • 15 - 20 Years Experience. A Workforce Manager with 15 to 20 years of experience can earn an average of 6,469,100 CDF.
  • 20+ Years Experience. For a Workforce Manager with more than 20 years, the expected average salary increases to 7,007,800 CDF.

Average Salary by Experience Chart

0-2 Years-
2,471,700 CDF
2-5 Years+34%
3,299,800 CDF
5-10 Years+48%
4,870,300 CDF
10-15 Years+22%
5,940,300 CDF
15-20 Years+9%
6,469,100 CDF
20+ Years+8%
7,007,800 CDF

Workforce Manager Salary by Education Level in Lubumbashi

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Workforce Manager in Lubumbashi based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Workforce Manager in Lubumbashi with a high school education can earn an average salary of 3,023,200 CDF.
  • Certificate or Diploma. A Workforce Manager in Lubumbashi with a certificate or diploma education can earn an average salary of 3,564,300 CDF.
  • Bachelor's Degree. A Workforce Manager in Lubumbashi with a bachelor's degree education can earn an average salary of 5,161,100 CDF.
  • Master's Degree. A Workforce Manager in Lubumbashi with a master's degree education can earn an average salary of 6,768,400 CDF.

Average Salary by Education Chart

High School-
3,023,200 CDF
Certificate or Diploma+18%
3,564,300 CDF
Bachelor's Degree+45%
5,161,100 CDF
Master's Degree+31%
6,768,400 CDF

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Democratic Republic of the Congo is around 2,370,000 to 7,120,000 CDF and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Workforce Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Lubumbashi, a male workforce manager will earn an average of 4,703,900 CDF, while a female workforce manager will earn around 4,140,900 CDF.

This means that a male workforce manager earns approximately 14% more than a female workforce manager for performing the same job.

Average Salary by Gender Chart in Lubumbashi

Male-
4,703,900 CDF
Female-14%
4,140,900 CDF

Workforce Manager Average Pay Raise in Lubumbashi

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Workforce Manager in Lubumbashi is around 7% every 29 months.

The national average pay raise across all professions and industries in Democratic Republic of the Congo is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 7 ÷ 29 ) × 12  = 3%

What this means is that a Workforce Manager in Lubumbashi can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in Lubumbashi for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Democratic Republic of the Congo.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
5%
Energy-
1%
Information Technology-
6%
Healthcare-
2%
Travel-
7%
Construction-
3%
Education-
8%

Workforce Manager Bonus and Incentive Rates in Lubumbashi

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Workforce Manager is a moderate bonus based job, with 63% of employees reporting at least one bonus in the last 12 months.

37% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus-
63%
No Bonus-
37%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Democratic Republic of the Congo earn approximately 7% more than private sector employees in the same role.

Public Sector-
5,868,200 CDF
Private Sector-7%
5,461,900 CDF

Salaries for Jobs Similar to a Workforce Manager

In the table below, we have salary information for jobs that are similar to a Workforce Manager in Lubumbashi.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center2,543,000 CDF
Account Service RepresentativeCustomer Service and Call Center2,411,500 CDF
Business Support SpecialistCustomer Service and Call Center3,553,500 CDF
Call Center AdvisorCustomer Service and Call Center2,617,900 CDF
Call Center Duty ManagerCustomer Service and Call Center3,733,300 CDF
Call Center ManagerCustomer Service and Call Center6,600,900 CDF
Call Center ManagerCustomer Service and Call Center6,947,800 CDF
Call Center Quality AnalystCustomer Service and Call Center4,235,500 CDF
Call Center RepresentativeCustomer Service and Call Center2,015,600 CDF
Call Center RepresentativeCustomer Service and Call Center2,110,600 CDF
Call Center SchedulerCustomer Service and Call Center2,460,900 CDF
Call Center Scheduling ManagerCustomer Service and Call Center3,385,800 CDF
Call Center SupervisorCustomer Service and Call Center2,819,600 CDF
Call Center Team LeaderCustomer Service and Call Center3,648,200 CDF
Client Engagement SpecialestCustomer Service and Call Center3,781,400 CDF
Client ExecutiveCustomer Service and Call Center2,964,800 CDF
Client Liaison OfficerCustomer Service and Call Center1,930,500 CDF
Client Relations ManagerCustomer Service and Call Center7,246,500 CDF
Client Relationship ExecutiveCustomer Service and Call Center6,514,800 CDF
Client Relationship ManagerCustomer Service and Call Center7,618,900 CDF
Client Service AnalystCustomer Service and Call Center4,403,400 CDF
Client Service RepresentativeCustomer Service and Call Center2,015,600 CDF
Client Strategy SpecialistCustomer Service and Call Center4,260,400 CDF
Contracts SpecialistCustomer Service and Call Center3,469,900 CDF
Customer Care OfficerCustomer Service and Call Center2,015,600 CDF
Customer Care RepresentativeCustomer Service and Call Center2,110,600 CDF
Customer Center SupervisorCustomer Service and Call Center2,543,000 CDF
Customer Experience AnalystCustomer Service and Call Center2,662,900 CDF
Customer Experience ManagerCustomer Service and Call Center7,618,900 CDF
Customer Experience SpecialistCustomer Service and Call Center4,510,700 CDF
Customer Fulfillment SpecialistCustomer Service and Call Center4,320,200 CDF
Customer Insights AnalystCustomer Service and Call Center4,309,300 CDF
Customer Problem ManagerCustomer Service and Call Center4,429,300 CDF
Customer Relations ManagerCustomer Service and Call Center7,618,900 CDF
Customer Relations SpecialistCustomer Service and Call Center4,488,100 CDF
Customer Sales RepresentativeCustomer Service and Call Center2,015,600 CDF
Customer Sales SupportCustomer Service and Call Center2,207,600 CDF
Customer Service AdministrationCustomer Service and Call Center2,495,600 CDF
Customer Service AdvisorCustomer Service and Call Center4,654,300 CDF
Customer Service AgentCustomer Service and Call Center2,110,600 CDF
Customer Service AssociateCustomer Service and Call Center2,110,600 CDF
Customer Service CoordinatorCustomer Service and Call Center2,411,500 CDF
Customer Service Country ManagerCustomer Service and Call Center8,471,700 CDF
Customer Service ExecutiveCustomer Service and Call Center4,822,700 CDF
Customer Service ManagerCustomer Service and Call Center7,618,900 CDF
Customer Service OfficerCustomer Service and Call Center2,015,600 CDF
Customer Service RepresentativeCustomer Service and Call Center2,015,600 CDF
Customer Service Sales SupportCustomer Service and Call Center1,930,500 CDF
Customer Service SpecialistCustomer Service and Call Center2,110,600 CDF
Customer Service SupervisorCustomer Service and Call Center3,144,700 CDF
Customer Service Team LeaderCustomer Service and Call Center4,739,800 CDF
Customer Service TrainerCustomer Service and Call Center3,696,900 CDF
Customer Service Working SupervisorCustomer Service and Call Center3,455,900 CDF
Customer Solutions RepresentativeCustomer Service and Call Center4,739,800 CDF
Customer Success ManagerCustomer Service and Call Center6,754,900 CDF
Customer Success SpecialistCustomer Service and Call Center4,345,400 CDF
Customer Support AgentCustomer Service and Call Center2,015,600 CDF
Dispute Resolution SpecialistCustomer Service and Call Center3,622,400 CDF
Field Service RepresentativeCustomer Service and Call Center2,242,500 CDF
Guest Relations OfficerCustomer Service and Call Center1,606,100 CDF
Guest Service AgentCustomer Service and Call Center1,693,600 CDF
Inbound Call Center RepresentativeCustomer Service and Call Center2,015,600 CDF
Inbound Sales RepresentativeCustomer Service and Call Center2,015,600 CDF
Internet Banking SupervisorCustomer Service and Call Center6,780,300 CDF
Lead AdministratorCustomer Service and Call Center4,187,600 CDF
Logistics CoordinatorCustomer Service and Call Center2,254,400 CDF
Operations Support ManagerCustomer Service and Call Center6,347,100 CDF
Real Time AnalystCustomer Service and Call Center4,235,500 CDF
Regional Account ManagerCustomer Service and Call Center7,115,800 CDF
Service AdministratorCustomer Service and Call Center3,217,900 CDF
Service Delivery ManagerCustomer Service and Call Center7,199,500 CDF
Service WriterCustomer Service and Call Center1,777,700 CDF
Sourcing AssistantCustomer Service and Call Center1,524,300 CDF
Telephone OperatorCustomer Service and Call Center1,606,100 CDF
Vendor Administration SpecialistCustomer Service and Call Center2,579,200 CDF

Salary Comparison by City

If you want to compare salaries with different cities in Democratic Republic of the Congo, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Bukavu4,211,600 CDF
Kananga431,998,400 CDF
Kinshasa4,739,800 CDF
Kisangani444,300 CDF
Mbuji-Mayi4,391,800 CDF
Tshikapa4,043,600 CDF

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