Average Telephone Operator Salary in Elbasan, Albania for 2025

In this article, we will look at the average Telephone Operator salary for 2025 in Elbasan and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Albanian lek. To keep things simple, we are using the ALL currency code instead of the currency symbol L.

How Much Does a Telephone Operator Make in Elbasan?

A Telephone Operator working in Elbasan will typically earn around 354,000 ALL per year, and this can range from the lowest average salary of about 192,600 ALL to the highest average salary of 537,300 ALL.

Average Annual Salary354,000 ALL
Average Monthly Salary29,500 ALL
Average Lowest Salary192,600 ALL
Lowest Monthly Salary16,050 ALL
Average Highest Salary537,300 ALL
Highest Monthly Salary44,775 ALL

These are average salaries for a Telephone Operator in Elbasan and include benefits such as housing and transport. It's also possible for a Telephone Operator to earn more or less than the average salaries shown above.

Telephone Operator salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Telephone Operator Salaries in Elbasan

So we've looked at the average salaries a Telephone Operator will earn in Elbasan. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Telephone Operator can earn between 192,600 ALL and 537,300 ALL on average in Elbasan. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Telephone Operator in Elbasan is 325,900 ALL. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 325,900 ALL, and 50% of the population earn more than 325,900 ALL.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Telephone Operator salary in Elbasan, 25% of the population are earning less than 232,400 ALL while 75% of the population earn more than 232,400 ALL.

75% of the population earn less than 396,300 ALL, and 25% of the population earn more than 396,300 ALL.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Telephone Operator Salary by Experience Level in Elbasan

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Telephone Operator salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Telephone Operator in Elbasan that has less than two years of experience can expect to earn somewhere in the region of 221,500 ALL.
  • 2 - 5 Years Experience. With two to five years of experience the average Telephone Operator salary would increase to 281,500 ALL.
  • 5 - 10 Years Experience. From five to ten years of experience as a Telephone Operator, the average salary would be 369,300 ALL.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 433,800 ALL.
  • 15 - 20 Years Experience. A Telephone Operator with 15 to 20 years of experience can earn an average of 483,400 ALL.
  • 20+ Years Experience. For a Telephone Operator with more than 20 years, the expected average salary increases to 514,300 ALL.

Average Salary by Experience Chart

0-2 Years-
221,500 ALL
2-5 Years+26%
281,500 ALL
5-10 Years+32%
369,300 ALL
10-15 Years+18%
433,800 ALL
15-20 Years+11%
483,400 ALL
20+ Years+6%
514,300 ALL

Telephone Operator Salary by Education Level in Elbasan

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Telephone Operator in Elbasan based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Telephone Operator in Elbasan with a high school education can earn an average salary of 281,500 ALL.
  • Certificate or Diploma. A Telephone Operator in Elbasan with a certificate or diploma education can earn an average salary of 382,600 ALL.
  • Bachelor's Degree. A Telephone Operator in Elbasan with a bachelor's degree education can earn an average salary of 492,700 ALL.

Average Salary by Education Chart

High School-
281,500 ALL
Certificate or Diploma+37%
382,600 ALL
Bachelor's Degree+29%
492,700 ALL

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Albania is around 480,000 to 1,440,000 ALL and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Telephone Operator Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Elbasan, a male telephone operator will earn an average of 318,800 ALL, while a female telephone operator will earn around 340,400 ALL.

This means that a male telephone operator earns approximately 6% less than a female telephone operator for performing the same job.

Average Salary by Gender Chart in Elbasan

Male-
318,800 ALL
Female+6%
340,400 ALL

Telephone Operator Average Pay Raise in Elbasan

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Telephone Operator in Elbasan is around 5% every 29 months.

The national average pay raise across all professions and industries in Albania is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 29 ) × 12  = 2%

What this means is that a Telephone Operator in Elbasan can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Elbasan for 2025

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Albania.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
3%
Energy-
6%
Information Technology-
9%
Healthcare-
3%
Travel-
6%
Construction-
9%
Education-
3%

Telephone Operator Bonus and Incentive Rates in Elbasan

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Telephone Operator is a low bonus based job, with 9% of employees reporting at least one bonus in the last 12 months.

91% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus-
9%
No Bonus-
91%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Albania earn approximately 14% more than private sector employees in the same role.

Public Sector-
1,249,900 ALL
Private Sector-14%
1,097,500 ALL

Salaries for Jobs Similar to a Telephone Operator

In the table below, we have salary information for jobs that are similar to a Telephone Operator in Elbasan.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center533,100 ALL
Account Service RepresentativeCustomer Service and Call Center524,400 ALL
Business Support SpecialistCustomer Service and Call Center780,700 ALL
Call Center AdvisorCustomer Service and Call Center588,500 ALL
Call Center Duty ManagerCustomer Service and Call Center791,600 ALL
Call Center ManagerCustomer Service and Call Center1,476,700 ALL
Call Center ManagerCustomer Service and Call Center1,500,800 ALL
Call Center Quality AnalystCustomer Service and Call Center884,700 ALL
Call Center RepresentativeCustomer Service and Call Center445,100 ALL
Call Center RepresentativeCustomer Service and Call Center451,000 ALL
Call Center SchedulerCustomer Service and Call Center514,800 ALL
Call Center Scheduling ManagerCustomer Service and Call Center748,600 ALL
Call Center SupervisorCustomer Service and Call Center649,700 ALL
Call Center Team LeaderCustomer Service and Call Center769,500 ALL
Client Engagement SpecialestCustomer Service and Call Center875,000 ALL
Client ExecutiveCustomer Service and Call Center650,700 ALL
Client Liaison OfficerCustomer Service and Call Center413,900 ALL
Client Relations ManagerCustomer Service and Call Center1,594,500 ALL
Client Relationship ExecutiveCustomer Service and Call Center1,510,400 ALL
Client Relationship ManagerCustomer Service and Call Center1,655,500 ALL
Client Service AnalystCustomer Service and Call Center973,800 ALL
Client Service RepresentativeCustomer Service and Call Center453,200 ALL
Client Strategy SpecialistCustomer Service and Call Center995,200 ALL
Contracts SpecialistCustomer Service and Call Center705,500 ALL
Customer Care OfficerCustomer Service and Call Center433,400 ALL
Customer Care RepresentativeCustomer Service and Call Center454,300 ALL
Customer Center SupervisorCustomer Service and Call Center528,600 ALL
Customer Experience AnalystCustomer Service and Call Center589,400 ALL
Customer Experience ManagerCustomer Service and Call Center1,537,500 ALL
Customer Experience SpecialistCustomer Service and Call Center1,048,100 ALL
Customer Fulfillment SpecialistCustomer Service and Call Center958,700 ALL
Customer Insights AnalystCustomer Service and Call Center1,009,600 ALL
Customer Problem ManagerCustomer Service and Call Center962,900 ALL
Customer Relations ManagerCustomer Service and Call Center1,583,700 ALL
Customer Relations SpecialistCustomer Service and Call Center906,000 ALL
Customer Sales RepresentativeCustomer Service and Call Center442,200 ALL
Customer Sales SupportCustomer Service and Call Center459,300 ALL
Customer Service AdministrationCustomer Service and Call Center547,800 ALL
Customer Service AdvisorCustomer Service and Call Center976,300 ALL
Customer Service AgentCustomer Service and Call Center445,100 ALL
Customer Service AssociateCustomer Service and Call Center442,200 ALL
Customer Service CoordinatorCustomer Service and Call Center535,800 ALL
Customer Service Country ManagerCustomer Service and Call Center1,788,300 ALL
Customer Service ExecutiveCustomer Service and Call Center1,089,400 ALL
Customer Service ManagerCustomer Service and Call Center1,645,600 ALL
Customer Service ManagerCustomer Service and Call Center1,668,900 ALL
Customer Service OfficerCustomer Service and Call Center447,700 ALL
Customer Service RepresentativeCustomer Service and Call Center457,300 ALL
Customer Service Sales SupportCustomer Service and Call Center430,000 ALL
Customer Service SpecialistCustomer Service and Call Center451,000 ALL
Customer Service SupervisorCustomer Service and Call Center681,900 ALL
Customer Service Team LeaderCustomer Service and Call Center1,027,600 ALL
Customer Service TrainerCustomer Service and Call Center846,500 ALL
Customer Service Working SupervisorCustomer Service and Call Center773,400 ALL
Customer Solutions RepresentativeCustomer Service and Call Center1,011,300 ALL
Customer Success ManagerCustomer Service and Call Center1,487,200 ALL
Customer Success SpecialistCustomer Service and Call Center927,000 ALL
Customer Support AgentCustomer Service and Call Center454,300 ALL
Dispute Resolution SpecialistCustomer Service and Call Center832,300 ALL
Field Service RepresentativeCustomer Service and Call Center480,300 ALL
Guest Relations OfficerCustomer Service and Call Center351,900 ALL
Guest Service AgentCustomer Service and Call Center344,600 ALL
Inbound Call Center RepresentativeCustomer Service and Call Center471,700 ALL
Inbound Sales RepresentativeCustomer Service and Call Center440,200 ALL
Internet Banking SupervisorCustomer Service and Call Center1,405,700 ALL
Lead AdministratorCustomer Service and Call Center913,400 ALL
Logistics CoordinatorCustomer Service and Call Center510,000 ALL
Operations Support ManagerCustomer Service and Call Center1,333,900 ALL
Real Time AnalystCustomer Service and Call Center908,200 ALL
Regional Account ManagerCustomer Service and Call Center1,560,800 ALL
Service AdministratorCustomer Service and Call Center706,200 ALL
Service Delivery ManagerCustomer Service and Call Center1,510,400 ALL
Service WriterCustomer Service and Call Center384,500 ALL
Sourcing AssistantCustomer Service and Call Center330,900 ALL
Vendor Administration SpecialistCustomer Service and Call Center572,200 ALL
Workforce ManagerCustomer Service and Call Center1,000,700 ALL

Salary Comparison by City

If you want to compare salaries with different cities in Albania, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Berat325,600 ALL
Durres367,900 ALL
Fier341,400 ALL
Gjirokaster322,600 ALL
Korca339,100 ALL
Lezhe314,500 ALL
Sarande318,800 ALL
Shkodra351,200 ALL
Tirana371,100 ALL
Vlore367,200 ALL

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