Average Service Operations Manager Salary in Gonder, Ethiopia for 2026

In this article, we will look at the average Service Operations Manager salary for 2026 in Gonder and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Ethiopian birr. To keep things simple, we are using the ETB currency code instead of the currency symbol Br.

How Much Does a Service Operations Manager Make in Gonder?

A Service Operations Manager working in Gonder will typically earn around 138,200 ETB per year, and this can range from the lowest average salary of about 72,700 ETB to the highest average salary of 212,500 ETB.

Average Annual Salary138,200 ETB
Average Monthly Salary11,516 ETB
Average Lowest Salary72,700 ETB
Lowest Monthly Salary6,058 ETB
Average Highest Salary212,500 ETB
Highest Monthly Salary17,708 ETB

These are average salaries for a Service Operations Manager in Gonder and include benefits such as housing and transport. It's also possible for a Service Operations Manager to earn more or less than the average salaries shown above.

Service Operations Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Service Operations Manager Salaries in Gonder

So we've looked at the average salaries a Service Operations Manager will earn in Gonder. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Service Operations Manager can earn between 72,700 ETB and 212,500 ETB on average in Gonder. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Service Operations Manager in Gonder is 136,100 ETB. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 136,100 ETB, and 50% of the population earn more than 136,100 ETB.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Service Operations Manager salary in Gonder, 25% of the population are earning less than 92,500 ETB while 75% of the population earn more than 92,500 ETB.

75% of the population earn less than 168,100 ETB, and 25% of the population earn more than 168,100 ETB.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Service Operations Manager Salary by Experience Level in Gonder

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Service Operations Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Service Operations Manager in Gonder that has less than two years of experience can expect to earn somewhere in the region of 81,960 ETB.
  • 2 - 5 Years Experience. With two to five years of experience the average Service Operations Manager salary would increase to 111,860 ETB.
  • 5 - 10 Years Experience. From five to ten years of experience as a Service Operations Manager, the average salary would be 142,300 ETB.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 172,200 ETB.
  • 15 - 20 Years Experience. A Service Operations Manager with 15 to 20 years of experience can earn an average of 192,000 ETB.
  • 20+ Years Experience. For a Service Operations Manager with more than 20 years, the expected average salary increases to 200,000 ETB.

Average Salary by Experience Chart

0-2 Years-
81,960 ETB
2-5 Years+34%
111,860 ETB
5-10 Years+30%
142,300 ETB
10-15 Years+21%
172,200 ETB
15-20 Years+9%
192,000 ETB
20+ Years+5%
200,000 ETB

Service Operations Manager Salary by Education Level in Gonder

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Service Operations Manager in Gonder based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Bachelor's Degree. A Service Operations Manager in Gonder with a bachelor's degree education can earn an average salary of 115,400 ETB.
  • Master's Degree. A Service Operations Manager in Gonder with a master's degree education can earn an average salary of 161,300 ETB.

Average Salary by Education Chart

Bachelor's Degree-
115,400 ETB
Master's Degree+39%
161,300 ETB

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Ethiopia is around 44,500 to 133,000 ETB and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Service Operations Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Gonder, a male service operations manager will earn an average of 142,300 ETB, while a female service operations manager will earn around 125,700 ETB.

This means that a male service operations manager earns approximately 13% more than a female service operations manager for performing the same job.

Average Salary by Gender Chart in Gonder

Male-
142,300 ETB
Female-13%
125,700 ETB

Service Operations Manager Average Pay Raise in Gonder

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Service Operations Manager in Gonder is around 6% every 32 months.

The national average pay raise across all professions and industries in Ethiopia is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 6 ÷ 32 ) × 12  = 2%

What this means is that a Service Operations Manager in Gonder can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Gonder for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Ethiopia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
6%
Energy-
3%
Information Technology-
9%
Healthcare-
6%
Travel-
3%
Construction-
9%
Education-
6%

Service Operations Manager Bonus and Incentive Rates in Gonder

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Service Operations Manager is a moderate bonus based job, with 64% of employees reporting at least one bonus in the last 12 months.

36% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus-
64%
No Bonus-
36%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Ethiopia earn approximately 15% more than private sector employees in the same role.

Public Sector-
113,780 ETB
Private Sector-15%
99,080 ETB

Salaries for Jobs Similar to a Service Operations Manager

In the table below, we have salary information for jobs that are similar to a Service Operations Manager in Gonder.

Job TitleCategorySalary
Air Conditioning TechnicianFacilities / Maintenance / Repair26,400 ETB
Assembly SupervisorFacilities / Maintenance / Repair49,300 ETB
Assistant Contract ManagerFacilities / Maintenance / Repair113,740 ETB
Building Control OfficerFacilities / Maintenance / Repair64,040 ETB
Building EngineerFacilities / Maintenance / Repair93,220 ETB
Building Services EngineerFacilities / Maintenance / Repair96,220 ETB
Building SurveyorFacilities / Maintenance / Repair62,420 ETB
Building and Grounds SupervisorFacilities / Maintenance / Repair72,180 ETB
Calibration TechnicianFacilities / Maintenance / Repair35,560 ETB
CarpenterFacilities / Maintenance / Repair36,700 ETB
Cemetery ManagerFacilities / Maintenance / Repair42,320 ETB
Chief Building OfficialFacilities / Maintenance / Repair146,200 ETB
Clinical Facilities Planning ManagerFacilities / Maintenance / Repair148,300 ETB
Construction LaborerFacilities / Maintenance / Repair30,800 ETB
Contracts AdministratorFacilities / Maintenance / Repair77,860 ETB
Contracts ManagerFacilities / Maintenance / Repair119,900 ETB
Facilities CoordinatorFacilities / Maintenance / Repair69,540 ETB
Facilities DirectorFacilities / Maintenance / Repair151,800 ETB
Facilities EngineerFacilities / Maintenance / Repair93,220 ETB
Facilities Maintenance ManagerFacilities / Maintenance / Repair138,800 ETB
Facilities Maintenance SupervisorFacilities / Maintenance / Repair95,980 ETB
Facilities ManagerFacilities / Maintenance / Repair136,200 ETB
Field Service ManagerFacilities / Maintenance / Repair127,700 ETB
Field Service TechnicianFacilities / Maintenance / Repair28,180 ETB
Fire Alarm System InstallerFacilities / Maintenance / Repair43,760 ETB
GlazierFacilities / Maintenance / Repair29,840 ETB
HVAC MechanicFacilities / Maintenance / Repair27,020 ETB
HVAC TechnicianFacilities / Maintenance / Repair28,860 ETB
LaborerFacilities / Maintenance / Repair27,560 ETB
Maintenance FitterFacilities / Maintenance / Repair27,480 ETB
Maintenance MechanicFacilities / Maintenance / Repair29,840 ETB
Maintenance OfficerFacilities / Maintenance / Repair32,020 ETB
Maintenance PlannerFacilities / Maintenance / Repair41,480 ETB
Maintenance SupervisorFacilities / Maintenance / Repair52,460 ETB
Maintenance WorkerFacilities / Maintenance / Repair28,720 ETB
MechanicFacilities / Maintenance / Repair29,840 ETB
Plant EngineerFacilities / Maintenance / Repair87,880 ETB
Property Administration OfficerFacilities / Maintenance / Repair51,120 ETB
Service EngineerFacilities / Maintenance / Repair80,540 ETB
TechnicianFacilities / Maintenance / Repair27,480 ETB
Tool TechnicianFacilities / Maintenance / Repair27,020 ETB

Salary Comparison by City

If you want to compare salaries with different cities in Ethiopia, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Adis Abeba157,600 ETB
Mekele123,400 ETB

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