Average Service Delivery Manager Salary in Sarajevo, Bosnia and Herzegovina for 2026

In this article, we will look at the average Service Delivery Manager salary for 2026 in Sarajevo and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Bosnia and Herzegovina convertible mark. To keep things simple, we are using the BAM currency code instead of the currency symbol .

How Much Does a Service Delivery Manager Make in Sarajevo?

A Service Delivery Manager working in Sarajevo will typically earn around 38,700 BAM per year, and this can range from the lowest average salary of about 19,640 BAM to the highest average salary of 63,500 BAM.

These are average salaries for a Service Delivery Manager in Sarajevo and include benefits such as housing and transport. It's also possible for a Service Delivery Manager to earn more or less than the average salaries shown above.

Service Delivery Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Service Delivery Manager Salaries in Sarajevo

So we've looked at the average salaries a Service Delivery Manager will earn in Sarajevo. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Service Delivery Manager can earn between 19,640 BAM and 63,500 BAM on average in Sarajevo. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Service Delivery Manager in Sarajevo is 43,340 BAM. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 43,340 BAM, and 50% of the population earn more than 43,340 BAM.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Service Delivery Manager salary in Sarajevo, 25% of the population are earning less than 28,180 BAM while 75% of the population earn more than 28,180 BAM.

75% of the population earn less than 55,820 BAM, and 25% of the population earn more than 55,820 BAM.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

Service Delivery Manager Salary by Experience Level in Sarajevo

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Service Delivery Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

• 0 - 2 Years Experience. A Service Delivery Manager in Sarajevo that has less than two years of experience can expect to earn somewhere in the region of 20,940 BAM.
• 2 - 5 Years Experience. With two to five years of experience the average Service Delivery Manager salary would increase to 26,100 BAM.
• 5 - 10 Years Experience. From five to ten years of experience as a Service Delivery Manager, the average salary would be 41,900 BAM.
• 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 48,300 BAM.
• 15 - 20 Years Experience. A Service Delivery Manager with 15 to 20 years of experience can earn an average of 55,140 BAM.
• 20+ Years Experience. For a Service Delivery Manager with more than 20 years, the expected average salary increases to 60,400 BAM.

Average Salary by Experience Chart

Service Delivery Manager Salary by Education Level in Sarajevo

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Service Delivery Manager in Sarajevo based on the education level of the employees in order to find out whether a better education level would increase your salary.

• High School. A Service Delivery Manager in Sarajevo with a high school education can earn an average salary of 25,940 BAM.
• Certificate or Diploma. A Service Delivery Manager in Sarajevo with a certificate or diploma education can earn an average salary of 28,680 BAM.
• Bachelor's Degree. A Service Delivery Manager in Sarajevo with a bachelor's degree education can earn an average salary of 41,820 BAM.
• Master's Degree. A Service Delivery Manager in Sarajevo with a master's degree education can earn an average salary of 56,460 BAM.

Average Salary by Education Chart

Service Delivery Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Sarajevo, a male service delivery manager will earn an average of 39,160 BAM, while a female service delivery manager will earn around 35,560 BAM.

This means that a male service delivery manager earns approximately 10% more than a female service delivery manager for performing the same job.

Average Salary by Gender Chart in Sarajevo

Service Delivery Manager Average Pay Raise in Sarajevo

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Service Delivery Manager in Sarajevo is around 7% every 31 months.

The national average pay raise across all professions and industries in Bosnia and Herzegovina is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 7 ÷ 31 ) × 12  = 3%

What this means is that a Service Delivery Manager in Sarajevo can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in Sarajevo for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Bosnia and Herzegovina.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Service Delivery Manager Bonus and Incentive Rates in Sarajevo

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Service Delivery Manager is a moderate bonus based job, with 67% of employees reporting at least one bonus in the last 12 months.

33% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Bosnia and Herzegovina earn approximately 27% more than private sector employees in the same role.

Salaries for Jobs Similar to a Service Delivery Manager

In the table below, we have salary information for jobs that are similar to a Service Delivery Manager in Sarajevo.

Salary Comparison by City

If you want to compare salaries with different cities in Bosnia and Herzegovina, you can use the links below to explore the data for each specific city we have researched.