Average Service Delivery Manager Salary in Malmo, Sweden for 2026

In this article, we will look at the average Service Delivery Manager salary for 2026 in Malmo and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Swedish krona. To keep things simple, we are using the SEK currency code instead of the currency symbol kr.

How Much Does a Service Delivery Manager Make in Malmo?

A Service Delivery Manager working in Malmo will typically earn around 643,400 SEK per year, and this can range from the lowest average salary of about 345,700 SEK to the highest average salary of 972,200 SEK.

Average Annual Salary643,400 SEK
Average Monthly Salary53,616 SEK
Average Lowest Salary345,700 SEK
Lowest Monthly Salary28,808 SEK
Average Highest Salary972,200 SEK
Highest Monthly Salary81,016 SEK

These are average salaries for a Service Delivery Manager in Malmo and include benefits such as housing and transport. It's also possible for a Service Delivery Manager to earn more or less than the average salaries shown above.

Service Delivery Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Service Delivery Manager Salaries in Malmo

So we've looked at the average salaries a Service Delivery Manager will earn in Malmo. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Service Delivery Manager can earn between 345,700 SEK and 972,200 SEK on average in Malmo. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Service Delivery Manager in Malmo is 592,600 SEK. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 592,600 SEK, and 50% of the population earn more than 592,600 SEK.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Service Delivery Manager salary in Malmo, 25% of the population are earning less than 420,800 SEK while 75% of the population earn more than 420,800 SEK.

75% of the population earn less than 719,100 SEK, and 25% of the population earn more than 719,100 SEK.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Service Delivery Manager Salary by Experience Level in Malmo

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Service Delivery Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Service Delivery Manager in Malmo that has less than two years of experience can expect to earn somewhere in the region of 403,100 SEK.
  • 2 - 5 Years Experience. With two to five years of experience the average Service Delivery Manager salary would increase to 510,000 SEK.
  • 5 - 10 Years Experience. From five to ten years of experience as a Service Delivery Manager, the average salary would be 672,600 SEK.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 790,300 SEK.
  • 15 - 20 Years Experience. A Service Delivery Manager with 15 to 20 years of experience can earn an average of 875,000 SEK.
  • 20+ Years Experience. For a Service Delivery Manager with more than 20 years, the expected average salary increases to 931,900 SEK.

Average Salary by Experience Chart

0-2 Years-
403,100 SEK
2-5 Years+26%
510,000 SEK
5-10 Years+32%
672,600 SEK
10-15 Years+18%
790,300 SEK
15-20 Years+11%
875,000 SEK
20+ Years+6%
931,900 SEK

Service Delivery Manager Salary by Education Level in Malmo

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Service Delivery Manager in Malmo based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Service Delivery Manager in Malmo with a high school education can earn an average salary of 491,000 SEK.
  • Certificate or Diploma. A Service Delivery Manager in Malmo with a certificate or diploma education can earn an average salary of 553,800 SEK.
  • Bachelor's Degree. A Service Delivery Manager in Malmo with a bachelor's degree education can earn an average salary of 725,700 SEK.
  • Master's Degree. A Service Delivery Manager in Malmo with a master's degree education can earn an average salary of 902,100 SEK.

Average Salary by Education Chart

High School-
491,000 SEK
Certificate or Diploma+13%
553,800 SEK
Bachelor's Degree+32%
725,700 SEK
Master's Degree+24%
902,100 SEK

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Sweden is around 226,000 to 677,000 SEK and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Service Delivery Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Malmo, a male service delivery manager will earn an average of 706,200 SEK, while a female service delivery manager will earn around 677,100 SEK.

This means that a male service delivery manager earns approximately 4% more than a female service delivery manager for performing the same job.

Average Salary by Gender Chart in Malmo

Male-
706,200 SEK
Female-4%
677,100 SEK

Service Delivery Manager Average Pay Raise in Malmo

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Service Delivery Manager in Malmo is around 11% every 18 months.

The national average pay raise across all professions and industries in Sweden is around 8% every 16 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 18 ) × 12  = 7%

What this means is that a Service Delivery Manager in Malmo can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Malmo for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Sweden.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
2%
Energy-
4%
Information Technology-
6%
Healthcare-
8%
Travel-
1%
Construction-
3%
Education-
5%

Service Delivery Manager Bonus and Incentive Rates in Malmo

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Service Delivery Manager is a high bonus based job, with 85% of employees reporting at least one bonus in the last 12 months.

15% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus-
85%
No Bonus-
15%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Sweden earn approximately 5% more than private sector employees in the same role.

Public Sector-
553,800 SEK
Private Sector-5%
528,500 SEK

Salaries for Jobs Similar to a Service Delivery Manager

In the table below, we have salary information for jobs that are similar to a Service Delivery Manager in Malmo.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center239,300 SEK
Account Service RepresentativeCustomer Service and Call Center252,300 SEK
Business Support SpecialistCustomer Service and Call Center352,000 SEK
Call Center AdvisorCustomer Service and Call Center275,800 SEK
Call Center Duty ManagerCustomer Service and Call Center369,300 SEK
Call Center ManagerCustomer Service and Call Center683,800 SEK
Call Center ManagerCustomer Service and Call Center713,900 SEK
Call Center Quality AnalystCustomer Service and Call Center442,200 SEK
Call Center RepresentativeCustomer Service and Call Center201,100 SEK
Call Center RepresentativeCustomer Service and Call Center209,500 SEK
Call Center SchedulerCustomer Service and Call Center233,900 SEK
Call Center Scheduling ManagerCustomer Service and Call Center345,100 SEK
Call Center SupervisorCustomer Service and Call Center294,700 SEK
Call Center Team LeaderCustomer Service and Call Center354,000 SEK
Client Engagement SpecialestCustomer Service and Call Center394,800 SEK
Client ExecutiveCustomer Service and Call Center294,700 SEK
Client Liaison OfficerCustomer Service and Call Center195,200 SEK
Client Relations ManagerCustomer Service and Call Center721,600 SEK
Client Relationship ExecutiveCustomer Service and Call Center691,200 SEK
Client Relationship ManagerCustomer Service and Call Center724,300 SEK
Client Service AnalystCustomer Service and Call Center447,300 SEK
Client Service RepresentativeCustomer Service and Call Center210,500 SEK
Client Strategy SpecialistCustomer Service and Call Center459,300 SEK
Contracts SpecialistCustomer Service and Call Center332,500 SEK
Customer Care OfficerCustomer Service and Call Center209,700 SEK
Customer Care RepresentativeCustomer Service and Call Center214,000 SEK
Customer Center SupervisorCustomer Service and Call Center263,100 SEK
Customer Experience AnalystCustomer Service and Call Center268,900 SEK
Customer Experience ManagerCustomer Service and Call Center721,600 SEK
Customer Experience SpecialistCustomer Service and Call Center483,400 SEK
Customer Fulfillment SpecialistCustomer Service and Call Center442,300 SEK
Customer Insights AnalystCustomer Service and Call Center467,700 SEK
Customer Problem ManagerCustomer Service and Call Center467,700 SEK
Customer Relations ManagerCustomer Service and Call Center773,400 SEK
Customer Relations SpecialistCustomer Service and Call Center424,900 SEK
Customer Sales RepresentativeCustomer Service and Call Center216,800 SEK
Customer Sales SupportCustomer Service and Call Center227,600 SEK
Customer Service AdministrationCustomer Service and Call Center247,800 SEK
Customer Service AdvisorCustomer Service and Call Center445,100 SEK
Customer Service AgentCustomer Service and Call Center201,100 SEK
Customer Service AssociateCustomer Service and Call Center216,800 SEK
Customer Service CoordinatorCustomer Service and Call Center245,300 SEK
Customer Service Country ManagerCustomer Service and Call Center823,900 SEK
Customer Service ExecutiveCustomer Service and Call Center518,900 SEK
Customer Service ManagerCustomer Service and Call Center754,900 SEK
Customer Service ManagerCustomer Service and Call Center785,400 SEK
Customer Service OfficerCustomer Service and Call Center207,700 SEK
Customer Service RepresentativeCustomer Service and Call Center221,500 SEK
Customer Service Sales SupportCustomer Service and Call Center197,600 SEK
Customer Service SpecialistCustomer Service and Call Center208,600 SEK
Customer Service SupervisorCustomer Service and Call Center330,900 SEK
Customer Service Team LeaderCustomer Service and Call Center451,000 SEK
Customer Service TrainerCustomer Service and Call Center372,600 SEK
Customer Service Working SupervisorCustomer Service and Call Center365,400 SEK
Customer Solutions RepresentativeCustomer Service and Call Center476,600 SEK
Customer Success ManagerCustomer Service and Call Center737,000 SEK
Customer Success SpecialistCustomer Service and Call Center437,300 SEK
Customer Support AgentCustomer Service and Call Center214,000 SEK
Dispute Resolution SpecialistCustomer Service and Call Center375,200 SEK
Field Service RepresentativeCustomer Service and Call Center228,000 SEK
Guest Relations OfficerCustomer Service and Call Center172,400 SEK
Guest Service AgentCustomer Service and Call Center163,800 SEK
Inbound Call Center RepresentativeCustomer Service and Call Center216,800 SEK
Inbound Sales RepresentativeCustomer Service and Call Center217,900 SEK
Internet Banking SupervisorCustomer Service and Call Center683,800 SEK
Lead AdministratorCustomer Service and Call Center447,300 SEK
Logistics CoordinatorCustomer Service and Call Center240,500 SEK
Operations Support ManagerCustomer Service and Call Center605,700 SEK
Real Time AnalystCustomer Service and Call Center433,400 SEK
Regional Account ManagerCustomer Service and Call Center709,600 SEK
Service AdministratorCustomer Service and Call Center348,300 SEK
Service WriterCustomer Service and Call Center169,000 SEK
Sourcing AssistantCustomer Service and Call Center146,200 SEK
Telephone OperatorCustomer Service and Call Center157,600 SEK
Vendor Administration SpecialistCustomer Service and Call Center263,100 SEK
Workforce ManagerCustomer Service and Call Center464,900 SEK

Salary Comparison by City

If you want to compare salaries with different cities in Sweden, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Goteborg710,050 SEK
Stockholm773,950 SEK

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