Average Service Administrator Salary in Al Khartoom, Sudan for 2026

In this article, we will look at the average Service Administrator salary for 2026 in Al Khartoom and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Sudanese pound. To keep things simple, we are using the SDG currency code instead of the currency symbol .

How Much Does a Service Administrator Make in Al Khartoom?

A Service Administrator working in Al Khartoom will typically earn around 301,700 SDG per year, and this can range from the lowest average salary of about 138,200 SDG to the highest average salary of 483,400 SDG.

Average Annual Salary301,700 SDG
Average Monthly Salary25,141 SDG
Average Lowest Salary138,200 SDG
Lowest Monthly Salary11,516 SDG
Average Highest Salary483,400 SDG
Highest Monthly Salary40,283 SDG

These are average salaries for a Service Administrator in Al Khartoom and include benefits such as housing and transport. It's also possible for a Service Administrator to earn more or less than the average salaries shown above.

Service Administrator salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Service Administrator Salaries in Al Khartoom

So we've looked at the average salaries a Service Administrator will earn in Al Khartoom. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Service Administrator can earn between 138,200 SDG and 483,400 SDG on average in Al Khartoom. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Service Administrator in Al Khartoom is 327,800 SDG. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 327,800 SDG, and 50% of the population earn more than 327,800 SDG.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Service Administrator salary in Al Khartoom, 25% of the population are earning less than 209,700 SDG while 75% of the population earn more than 209,700 SDG.

75% of the population earn less than 437,300 SDG, and 25% of the population earn more than 437,300 SDG.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Service Administrator Salary by Experience Level in Al Khartoom

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Service Administrator salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Service Administrator in Al Khartoom that has less than two years of experience can expect to earn somewhere in the region of 159,100 SDG.
  • 2 - 5 Years Experience. With two to five years of experience the average Service Administrator salary would increase to 209,500 SDG.
  • 5 - 10 Years Experience. From five to ten years of experience as a Service Administrator, the average salary would be 311,700 SDG.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 381,800 SDG.
  • 15 - 20 Years Experience. A Service Administrator with 15 to 20 years of experience can earn an average of 415,900 SDG.
  • 20+ Years Experience. For a Service Administrator with more than 20 years, the expected average salary increases to 451,000 SDG.

Average Salary by Experience Chart

0-2 Years-
159,100 SDG
2-5 Years+34%
209,500 SDG
5-10 Years+48%
311,700 SDG
10-15 Years+22%
381,800 SDG
15-20 Years+9%
415,900 SDG
20+ Years+8%
451,000 SDG

Service Administrator Salary by Education Level in Al Khartoom

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Service Administrator in Al Khartoom based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Service Administrator in Al Khartoom with a high school education can earn an average salary of 194,600 SDG.
  • Certificate or Diploma. A Service Administrator in Al Khartoom with a certificate or diploma education can earn an average salary of 227,600 SDG.
  • Bachelor's Degree. A Service Administrator in Al Khartoom with a bachelor's degree education can earn an average salary of 330,900 SDG.
  • Master's Degree. A Service Administrator in Al Khartoom with a master's degree education can earn an average salary of 433,400 SDG.

Average Salary by Education Chart

High School-
194,600 SDG
Certificate or Diploma+18%
227,600 SDG
Bachelor's Degree+45%
330,900 SDG
Master's Degree+31%
433,400 SDG

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Sudan is around 182,000 to 547,000 SDG and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Service Administrator Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Al Khartoom, a male service administrator will earn an average of 296,000 SDG, while a female service administrator will earn around 254,700 SDG.

This means that a male service administrator earns approximately 16% more than a female service administrator for performing the same job.

Average Salary by Gender Chart in Al Khartoom

Male-
296,000 SDG
Female-16%
254,700 SDG

Service Administrator Average Pay Raise in Al Khartoom

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Service Administrator in Al Khartoom is around 6% every 30 months.

The national average pay raise across all professions and industries in Sudan is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 6 ÷ 30 ) × 12  = 2%

What this means is that a Service Administrator in Al Khartoom can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Al Khartoom for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Sudan.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
7%
Energy-
5%
Information Technology-
3%
Healthcare-
1%
Travel-
8%
Construction-
6%
Education-
4%

Service Administrator Bonus and Incentive Rates in Al Khartoom

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Service Administrator is a low bonus based job, with 40% of employees reporting at least one bonus in the last 12 months.

60% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus-
40%
No Bonus-
60%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Sudan earn approximately 10% more than private sector employees in the same role.

Public Sector-
467,100 SDG
Private Sector-10%
424,900 SDG

Salaries for Jobs Similar to a Service Administrator

In the table below, we have salary information for jobs that are similar to a Service Administrator in Al Khartoom.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center197,600 SDG
Account Service RepresentativeCustomer Service and Call Center200,000 SDG
Business Support SpecialistCustomer Service and Call Center283,400 SDG
Call Center AdvisorCustomer Service and Call Center231,000 SDG
Call Center Duty ManagerCustomer Service and Call Center312,400 SDG
Call Center ManagerCustomer Service and Call Center533,000 SDG
Call Center ManagerCustomer Service and Call Center574,200 SDG
Call Center Quality AnalystCustomer Service and Call Center341,900 SDG
Call Center RepresentativeCustomer Service and Call Center172,400 SDG
Call Center RepresentativeCustomer Service and Call Center176,800 SDG
Call Center SchedulerCustomer Service and Call Center200,000 SDG
Call Center Scheduling ManagerCustomer Service and Call Center294,700 SDG
Call Center SupervisorCustomer Service and Call Center243,000 SDG
Call Center Team LeaderCustomer Service and Call Center301,300 SDG
Client Engagement SpecialestCustomer Service and Call Center327,800 SDG
Client ExecutiveCustomer Service and Call Center245,300 SDG
Client Liaison OfficerCustomer Service and Call Center169,000 SDG
Client Relations ManagerCustomer Service and Call Center639,100 SDG
Client Relationship ExecutiveCustomer Service and Call Center566,900 SDG
Client Relationship ManagerCustomer Service and Call Center592,200 SDG
Client Service AnalystCustomer Service and Call Center367,900 SDG
Client Service RepresentativeCustomer Service and Call Center175,900 SDG
Client Strategy SpecialistCustomer Service and Call Center376,800 SDG
Contracts SpecialistCustomer Service and Call Center288,100 SDG
Customer Care OfficerCustomer Service and Call Center172,400 SDG
Customer Care RepresentativeCustomer Service and Call Center180,300 SDG
Customer Center SupervisorCustomer Service and Call Center210,500 SDG
Customer Experience AnalystCustomer Service and Call Center207,700 SDG
Customer Experience ManagerCustomer Service and Call Center605,700 SDG
Customer Experience SpecialistCustomer Service and Call Center369,300 SDG
Customer Fulfillment SpecialistCustomer Service and Call Center340,400 SDG
Customer Insights AnalystCustomer Service and Call Center357,700 SDG
Customer Problem ManagerCustomer Service and Call Center384,200 SDG
Customer Relations ManagerCustomer Service and Call Center627,900 SDG
Customer Relations SpecialistCustomer Service and Call Center357,300 SDG
Customer Sales RepresentativeCustomer Service and Call Center174,000 SDG
Customer Sales SupportCustomer Service and Call Center183,700 SDG
Customer Service AdministrationCustomer Service and Call Center221,500 SDG
Customer Service AdvisorCustomer Service and Call Center392,300 SDG
Customer Service AgentCustomer Service and Call Center180,300 SDG
Customer Service AssociateCustomer Service and Call Center163,800 SDG
Customer Service CoordinatorCustomer Service and Call Center194,600 SDG
Customer Service Country ManagerCustomer Service and Call Center650,700 SDG
Customer Service ExecutiveCustomer Service and Call Center389,200 SDG
Customer Service ManagerCustomer Service and Call Center588,500 SDG
Customer Service OfficerCustomer Service and Call Center161,600 SDG
Customer Service RepresentativeCustomer Service and Call Center161,600 SDG
Customer Service Sales SupportCustomer Service and Call Center158,700 SDG
Customer Service SpecialistCustomer Service and Call Center163,800 SDG
Customer Service SupervisorCustomer Service and Call Center252,300 SDG
Customer Service Team LeaderCustomer Service and Call Center367,200 SDG
Customer Service TrainerCustomer Service and Call Center305,600 SDG
Customer Service Working SupervisorCustomer Service and Call Center282,500 SDG
Customer Solutions RepresentativeCustomer Service and Call Center371,100 SDG
Customer Success ManagerCustomer Service and Call Center555,800 SDG
Customer Success SpecialistCustomer Service and Call Center363,000 SDG
Customer Support AgentCustomer Service and Call Center168,100 SDG
Dispute Resolution SpecialistCustomer Service and Call Center292,000 SDG
Field Service RepresentativeCustomer Service and Call Center183,700 SDG
Guest Relations OfficerCustomer Service and Call Center128,900 SDG
Guest Service AgentCustomer Service and Call Center130,400 SDG
Inbound Call Center RepresentativeCustomer Service and Call Center175,900 SDG
Inbound Sales RepresentativeCustomer Service and Call Center172,200 SDG
Internet Banking SupervisorCustomer Service and Call Center522,700 SDG
Lead AdministratorCustomer Service and Call Center351,900 SDG
Logistics CoordinatorCustomer Service and Call Center181,600 SDG
Operations Support ManagerCustomer Service and Call Center535,800 SDG
Real Time AnalystCustomer Service and Call Center335,800 SDG
Regional Account ManagerCustomer Service and Call Center588,500 SDG
Service Delivery ManagerCustomer Service and Call Center587,800 SDG
Service WriterCustomer Service and Call Center139,100 SDG
Sourcing AssistantCustomer Service and Call Center125,700 SDG
Telephone OperatorCustomer Service and Call Center124,400 SDG
Vendor Administration SpecialistCustomer Service and Call Center221,500 SDG
Workforce ManagerCustomer Service and Call Center367,900 SDG

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