Average Retention Executive Salary in Xalapa, Mexico for 2026

In this article, we will look at the average Retention Executive salary for 2026 in Xalapa and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Mexican peso. To keep things simple, we are using the MXN currency code instead of the currency symbol $.

How Much Does a Retention Executive Make in Xalapa?

A Retention Executive working in Xalapa will typically earn around 607,400 MXN per year, and this can range from the lowest average salary of about 279,400 MXN to the highest average salary of 966,100 MXN.

Average Annual Salary607,400 MXN
Average Monthly Salary50,616 MXN
Average Lowest Salary279,400 MXN
Lowest Monthly Salary23,283 MXN
Average Highest Salary966,100 MXN
Highest Monthly Salary80,508 MXN

These are average salaries for a Retention Executive in Xalapa and include benefits such as housing and transport. It's also possible for a Retention Executive to earn more or less than the average salaries shown above.

Retention Executive salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Retention Executive Salaries in Xalapa

So we've looked at the average salaries a Retention Executive will earn in Xalapa. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Retention Executive can earn between 279,400 MXN and 966,100 MXN on average in Xalapa. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Retention Executive in Xalapa is 658,300 MXN. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 658,300 MXN, and 50% of the population earn more than 658,300 MXN.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Retention Executive salary in Xalapa, 25% of the population are earning less than 420,100 MXN while 75% of the population earn more than 420,100 MXN.

75% of the population earn less than 877,300 MXN, and 25% of the population earn more than 877,300 MXN.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Retention Executive Salary by Experience Level in Xalapa

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Retention Executive salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Retention Executive in Xalapa that has less than two years of experience can expect to earn somewhere in the region of 318,800 MXN.
  • 2 - 5 Years Experience. With two to five years of experience the average Retention Executive salary would increase to 424,300 MXN.
  • 5 - 10 Years Experience. From five to ten years of experience as a Retention Executive, the average salary would be 626,800 MXN.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 765,100 MXN.
  • 15 - 20 Years Experience. A Retention Executive with 15 to 20 years of experience can earn an average of 832,000 MXN.
  • 20+ Years Experience. For a Retention Executive with more than 20 years, the expected average salary increases to 902,100 MXN.

Average Salary by Experience Chart

0-2 Years-
318,800 MXN
2-5 Years+34%
424,300 MXN
5-10 Years+48%
626,800 MXN
10-15 Years+22%
765,100 MXN
15-20 Years+9%
832,000 MXN
20+ Years+8%
902,100 MXN

Retention Executive Salary by Education Level in Xalapa

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Retention Executive in Xalapa based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Retention Executive in Xalapa with a certificate or diploma education can earn an average salary of 361,500 MXN.
  • Bachelor's Degree. A Retention Executive in Xalapa with a bachelor's degree education can earn an average salary of 566,900 MXN.
  • Master's Degree. A Retention Executive in Xalapa with a master's degree education can earn an average salary of 953,200 MXN.

Average Salary by Education Chart

Certificate or Diploma-
361,500 MXN
Bachelor's Degree+57%
566,900 MXN
Master's Degree+68%
953,200 MXN

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Mexico is around 166,000 to 498,000 MXN and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Retention Executive Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Xalapa, a male retention executive will earn an average of 551,200 MXN, while a female retention executive will earn around 472,100 MXN.

This means that a male retention executive earns approximately 17% more than a female retention executive for performing the same job.

Average Salary by Gender Chart in Xalapa

Male-
551,200 MXN
Female-17%
472,100 MXN

Retention Executive Average Pay Raise in Xalapa

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Retention Executive in Xalapa is around 12% every 20 months.

The national average pay raise across all professions and industries in Mexico is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 12 ÷ 20 ) × 12  = 7%

What this means is that a Retention Executive in Xalapa can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Xalapa for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Mexico.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
4%
Energy-
8%
Information Technology-
3%
Healthcare-
7%
Travel-
2%
Construction-
6%
Education-
1%

Retention Executive Bonus and Incentive Rates in Xalapa

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Retention Executive is a moderate bonus based job, with 59% of employees reporting at least one bonus in the last 12 months.

41% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus-
59%
No Bonus-
41%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Mexico earn approximately 8% more than private sector employees in the same role.

Public Sector-
415,900 MXN
Private Sector-8%
384,200 MXN

Salaries for Jobs Similar to a Retention Executive

In the table below, we have salary information for jobs that are similar to a Retention Executive in Xalapa.

Job TitleCategorySalary
Access Operation Team LeaderTelecommunication431,300 MXN
Audio Visual InstallerTelecommunication191,600 MXN
Broadband TechnicianTelecommunication197,600 MXN
Chief Technology OfficerTelecommunication582,700 MXN
Customer Implementation SupportTelecommunication204,700 MXN
Fiber Optic TechnicianTelecommunication209,700 MXN
Mobile Data CoordinatorTelecommunication225,300 MXN
OSP Site SupervisorTelecommunication261,300 MXN
RF EngineerTelecommunication345,100 MXN
Sales DirectorTelecommunication597,800 MXN
Sales EngineerTelecommunication399,900 MXN
Technical Support EngineerTelecommunication361,500 MXN
Telecom Chief EngineerTelecommunication417,100 MXN
Telecom SpecialistTelecommunication437,900 MXN
Telecommunication ConsultantTelecommunication492,400 MXN
Telecommunication DispatcherTelecommunication183,600 MXN
Telecommunication Equipment EngineerTelecommunication288,700 MXN
Telecommunication Logistics SupervisorTelecommunication263,100 MXN
Telecommunication Product ManagerTelecommunication442,300 MXN
Telecommunication Project CoordinatorTelecommunication245,300 MXN
Telecommunication Project ManagerTelecommunication437,900 MXN
Telecommunication Service Delivery ManagerTelecommunication510,000 MXN
Telecommunication Service Management CoordinatorTelecommunication411,400 MXN
Telecommunication Solution ArchitectTelecommunication499,300 MXN
Telecommunication SurveyorTelecommunication197,600 MXN
Telecommunication Team LeaderTelecommunication383,300 MXN
Telecommunication Technical ManagerTelecommunication428,400 MXN
Telecommunication TechnicianTelecommunication185,100 MXN
Telecommunications AnalystTelecommunication448,500 MXN
Telecommunications Assistant ManagerTelecommunication450,300 MXN
Telecommunications Chief EngineerTelecommunication394,800 MXN
Telecommunications EngineerTelecommunication390,000 MXN
Telecommunications Engineering SpecialistTelecommunication369,900 MXN
Telecommunications Equipment InstallerTelecommunication194,600 MXN
Telecommunications Facility ExaminerTelecommunication222,300 MXN
Telecommunications Line InstallerTelecommunication183,700 MXN
Telecommunications ManagerTelecommunication650,800 MXN
Telecommunications Network EngineerTelecommunication397,900 MXN
Telecommunications TechnicianTelecommunication189,300 MXN

Salary Comparison by City

If you want to compare salaries with different cities in Mexico, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Acapulco650,800 MXN
Acuna489,600 MXN
Aguascalientes643,400 MXN
Boca del Rio448,500 MXN
Buenavista478,100 MXN
Campeche502,200 MXN
Cancun648,200 MXN
Celaya568,500 MXN
Chalco451,000 MXN
Chetumal472,000 MXN
Chicoloapan467,700 MXN
Chihuahua671,000 MXN
Chilpancingo500,100 MXN
Chimalhuacan598,600 MXN
Cholula de Rivadabia476,600 MXN
Ciudad Apodaca597,800 MXN
Ciudad Juarez462,300 MXN
Ciudad Lopez Mateos619,800 MXN
Ciudad Obregon580,600 MXN
Ciudad Santa Catarina563,300 MXN
Ciudad Valles417,100 MXN
Ciudad Victoria556,000 MXN
Ciudad del Carmen485,200 MXN
Coacalco531,700 MXN
Coatzacoalcos489,600 MXN
Colima442,300 MXN
Cordoba428,400 MXN
Cuautitlan Izcalli580,600 MXN
Cuautla464,900 MXN
Cuernavaca582,700 MXN
Culiacan650,800 MXN
Delicias445,100 MXN
Durango606,400 MXN
Ecatepec de Morelos667,400 MXN
Ensenada552,400 MXN
Fresnillo424,300 MXN
General Escobedo576,500 MXN
Gomez Palacio562,200 MXN
Guadalajara684,900 MXN
Guadalupe625,000 MXN
Guaymas413,900 MXN
Hermosillo615,700 MXN
Hidalgo del Parral420,800 MXN
Iguala411,400 MXN
Irapuato563,300 MXN
Ixtapaluca581,300 MXN
Jiutepec464,900 MXN
La Paz504,400 MXN
Leon658,300 MXN
Los Mochis543,200 MXN
Los Reyes la Paz520,900 MXN
Manzanillo447,700 MXN
Matamoros573,500 MXN
Mazatlan578,500 MXN
Merida618,800 MXN
Metepec478,000 MXN
Mexicali652,200 MXN
Mexico City712,100 MXN
Minatitlan413,900 MXN
Monclova514,300 MXN
Monterrey696,700 MXN
Morelia592,200 MXN
Naucalpan643,800 MXN
Navojoa394,300 MXN
Nezahualcoyotl672,600 MXN
Nogales472,100 MXN
Nuevo Laredo597,800 MXN
Oaxaca516,100 MXN
Ojo de Agua510,200 MXN
Orizaba430,000 MXN
Pachuca514,300 MXN
Piedras Negras433,800 MXN
Playa del Carmen437,300 MXN
Poza Rica457,300 MXN
Puebla707,600 MXN
Puerto Vallarta504,300 MXN
Queretaro639,900 MXN
Reynosa612,500 MXN
Salamanca460,500 MXN
Saltillo639,100 MXN
San Cristobal de las Casas493,000 MXN
San Juan del Rio436,200 MXN
San Luis Potosi650,700 MXN
San Luis Rio Colorado462,300 MXN
San Nicolas de los Garza590,200 MXN
San Pablo de las Salinas466,300 MXN
San Pedro Garza Garcia403,100 MXN
Soledad de Graciano Sanchez492,700 MXN
Tampico573,500 MXN
Tapachula498,000 MXN
Tehuacan528,500 MXN
Tepic548,800 MXN
Tijuana659,400 MXN
Tlalnepantla de Baz598,600 MXN
Tlaquepaque608,500 MXN
Toluca576,500 MXN
Tonala562,600 MXN
Torreon592,600 MXN
Tuxtla Gutierrez626,800 MXN
Uruapan522,700 MXN
Veracruz606,400 MXN
Villa Nicolas Romero548,500 MXN
Villahermosa575,100 MXN
Xico551,200 MXN
Zacatecas440,200 MXN
Zamora de Hidalgo450,300 MXN
Zapopan699,700 MXN

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