Average Retention Executive Salary in Cucuta, Colombia for 2026

In this article, we will look at the average Retention Executive salary for 2026 in Cucuta and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Colombian peso. To keep things simple, we are using the COP currency code instead of the currency symbol $.

How Much Does a Retention Executive Make in Cucuta?

A Retention Executive working in Cucuta will typically earn around 79,319,400 COP per year, and this can range from the lowest average salary of about 36,480,500 COP to the highest average salary of 125,999,700 COP.

Average Annual Salary79,319,400 COP
Average Monthly Salary6,609,950 COP
Average Lowest Salary36,480,500 COP
Lowest Monthly Salary3,040,041 COP
Average Highest Salary125,999,700 COP
Highest Monthly Salary10,499,975 COP

These are average salaries for a Retention Executive in Cucuta and include benefits such as housing and transport. It's also possible for a Retention Executive to earn more or less than the average salaries shown above.

Retention Executive salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Retention Executive Salaries in Cucuta

So we've looked at the average salaries a Retention Executive will earn in Cucuta. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Retention Executive can earn between 36,480,500 COP and 125,999,700 COP on average in Cucuta. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Retention Executive in Cucuta is 85,681,300 COP. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 85,681,300 COP, and 50% of the population earn more than 85,681,300 COP.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Retention Executive salary in Cucuta, 25% of the population are earning less than 54,961,400 COP while 75% of the population earn more than 54,961,400 COP.

75% of the population earn less than 114,359,900 COP, and 25% of the population earn more than 114,359,900 COP.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Retention Executive Salary by Experience Level in Cucuta

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Retention Executive salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Retention Executive in Cucuta that has less than two years of experience can expect to earn somewhere in the region of 41,399,600 COP.
  • 2 - 5 Years Experience. With two to five years of experience the average Retention Executive salary would increase to 55,318,200 COP.
  • 5 - 10 Years Experience. From five to ten years of experience as a Retention Executive, the average salary would be 81,719,100 COP.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 99,721,200 COP.
  • 15 - 20 Years Experience. A Retention Executive with 15 to 20 years of experience can earn an average of 108,600,300 COP.
  • 20+ Years Experience. For a Retention Executive with more than 20 years, the expected average salary increases to 117,600,500 COP.

Average Salary by Experience Chart

0-2 Years-
41,399,600 COP
2-5 Years+34%
55,318,200 COP
5-10 Years+48%
81,719,100 COP
10-15 Years+22%
99,721,200 COP
15-20 Years+9%
108,600,300 COP
20+ Years+8%
117,600,500 COP

Retention Executive Salary by Education Level in Cucuta

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Retention Executive in Cucuta based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Retention Executive in Cucuta with a certificate or diploma education can earn an average salary of 47,280,300 COP.
  • Bachelor's Degree. A Retention Executive in Cucuta with a bachelor's degree education can earn an average salary of 74,161,900 COP.
  • Master's Degree. A Retention Executive in Cucuta with a master's degree education can earn an average salary of 124,799,100 COP.

Average Salary by Education Chart

Certificate or Diploma-
47,280,300 COP
Bachelor's Degree+57%
74,161,900 COP
Master's Degree+68%
124,799,100 COP

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Colombia is around 23,500,000 to 70,400,000 COP and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Retention Executive Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Cucuta, a male retention executive will earn an average of 82,921,700 COP, while a female retention executive will earn around 71,161,900 COP.

This means that a male retention executive earns approximately 17% more than a female retention executive for performing the same job.

Average Salary by Gender Chart in Cucuta

Male-
82,921,700 COP
Female-17%
71,161,900 COP

Retention Executive Average Pay Raise in Cucuta

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Retention Executive in Cucuta is around 11% every 20 months.

The national average pay raise across all professions and industries in Colombia is around 7% every 19 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 20 ) × 12  = 7%

What this means is that a Retention Executive in Cucuta can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Cucuta for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Colombia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
2%
Energy-
4%
Information Technology-
6%
Healthcare-
8%
Travel-
1%
Construction-
3%
Education-
5%

Retention Executive Bonus and Incentive Rates in Cucuta

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Retention Executive is a moderate bonus based job, with 57% of employees reporting at least one bonus in the last 12 months.

43% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus-
57%
No Bonus-
43%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Colombia earn approximately 11% more than private sector employees in the same role.

Public Sector-
58,559,300 COP
Private Sector-11%
52,800,100 COP

Salaries for Jobs Similar to a Retention Executive

In the table below, we have salary information for jobs that are similar to a Retention Executive in Cucuta.

Job TitleCategorySalary
Access Operation Team LeaderTelecommunication57,118,900 COP
Audio Visual InstallerTelecommunication27,118,300 COP
Broadband TechnicianTelecommunication29,041,200 COP
Chief Technology OfficerTelecommunication80,278,500 COP
Customer Implementation SupportTelecommunication27,960,400 COP
Fiber Optic TechnicianTelecommunication30,721,900 COP
Mobile Data CoordinatorTelecommunication31,201,500 COP
OSP Site SupervisorTelecommunication33,961,700 COP
RF EngineerTelecommunication48,841,700 COP
Sales DirectorTelecommunication90,241,700 COP
Sales EngineerTelecommunication58,559,300 COP
Technical Support EngineerTelecommunication48,360,600 COP
Telecom Chief EngineerTelecommunication53,639,100 COP
Telecom SpecialistTelecommunication59,999,100 COP
Telecommunication ConsultantTelecommunication66,598,300 COP
Telecommunication DispatcherTelecommunication24,599,500 COP
Telecommunication Equipment EngineerTelecommunication42,719,800 COP
Telecommunication Logistics SupervisorTelecommunication40,321,500 COP
Telecommunication Product ManagerTelecommunication59,040,700 COP
Telecommunication Project CoordinatorTelecommunication33,841,700 COP
Telecommunication Project ManagerTelecommunication61,441,300 COP
Telecommunication Service Delivery ManagerTelecommunication70,920,900 COP
Telecommunication Service Management CoordinatorTelecommunication59,518,100 COP
Telecommunication Solution ArchitectTelecommunication66,720,300 COP
Telecommunication SurveyorTelecommunication25,679,100 COP
Telecommunication Team LeaderTelecommunication56,280,700 COP
Telecommunication Technical ManagerTelecommunication58,919,600 COP
Telecommunication TechnicianTelecommunication25,679,100 COP
Telecommunications AnalystTelecommunication60,119,800 COP
Telecommunications Assistant ManagerTelecommunication66,240,600 COP
Telecommunications Chief EngineerTelecommunication56,280,700 COP
Telecommunications EngineerTelecommunication53,158,700 COP
Telecommunications Engineering SpecialistTelecommunication50,878,500 COP
Telecommunications Equipment InstallerTelecommunication27,001,700 COP
Telecommunications Facility ExaminerTelecommunication31,081,900 COP
Telecommunications Line InstallerTelecommunication25,919,400 COP
Telecommunications ManagerTelecommunication88,560,900 COP
Telecommunications Network EngineerTelecommunication51,959,300 COP
Telecommunications TechnicianTelecommunication26,040,800 COP

Salary Comparison by City

If you want to compare salaries with different cities in Colombia, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Barranquilla75,360,300 COP
Bello71,878,800 COP
Bogota84,718,900 COP
Bucaramanga71,400,600 COP
Buenaventura67,321,200 COP
Cartagena77,399,200 COP
Ibague72,958,100 COP
Manizales68,398,200 COP
Medellin78,719,700 COP
Monteria72,481,900 COP
Neiva65,401,000 COP
Pereira70,318,900 COP
Santa Marta75,000,300 COP
Soacha75,121,900 COP
Soledad79,079,700 COP
Valledupar69,119,600 COP
Villavicencio71,161,900 COP

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