Average Receptionist Salary in Mombasa, Kenya for 2026

In this article, we will look at the average Receptionist salary for 2026 in Mombasa and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Kenyan shilling. To keep things simple, we are using the KES currency code instead of the currency symbol Sh.

How Much Does a Receptionist Make in Mombasa?

A Receptionist working in Mombasa will typically earn around 858,400 KES per year, and this can range from the lowest average salary of about 394,300 KES to the highest average salary of 1,369,700 KES.

Average Annual Salary858,400 KES
Average Monthly Salary71,533 KES
Average Lowest Salary394,300 KES
Lowest Monthly Salary32,858 KES
Average Highest Salary1,369,700 KES
Highest Monthly Salary114,141 KES

These are average salaries for a Receptionist in Mombasa and include benefits such as housing and transport. It's also possible for a Receptionist to earn more or less than the average salaries shown above.

Receptionist salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Receptionist Salaries in Mombasa

So we've looked at the average salaries a Receptionist will earn in Mombasa. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Receptionist can earn between 394,300 KES and 1,369,700 KES on average in Mombasa. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Receptionist in Mombasa is 926,000 KES. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 926,000 KES, and 50% of the population earn more than 926,000 KES.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Receptionist salary in Mombasa, 25% of the population are earning less than 596,100 KES while 75% of the population earn more than 596,100 KES.

75% of the population earn less than 1,235,600 KES, and 25% of the population earn more than 1,235,600 KES.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Receptionist Salary by Experience Level in Mombasa

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Receptionist salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Receptionist in Mombasa that has less than two years of experience can expect to earn somewhere in the region of 448,500 KES.
  • 2 - 5 Years Experience. With two to five years of experience the average Receptionist salary would increase to 597,800 KES.
  • 5 - 10 Years Experience. From five to ten years of experience as a Receptionist, the average salary would be 884,700 KES.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 1,080,200 KES.
  • 15 - 20 Years Experience. A Receptionist with 15 to 20 years of experience can earn an average of 1,175,700 KES.
  • 20+ Years Experience. For a Receptionist with more than 20 years, the expected average salary increases to 1,273,300 KES.

Average Salary by Experience Chart

0-2 Years-
448,500 KES
2-5 Years+34%
597,800 KES
5-10 Years+48%
884,700 KES
10-15 Years+22%
1,080,200 KES
15-20 Years+9%
1,175,700 KES
20+ Years+8%
1,273,300 KES

Receptionist Salary by Education Level in Mombasa

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Receptionist in Mombasa based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Receptionist in Mombasa with a high school education can earn an average salary of 510,200 KES.
  • Certificate or Diploma. A Receptionist in Mombasa with a certificate or diploma education can earn an average salary of 800,200 KES.
  • Bachelor's Degree. A Receptionist in Mombasa with a bachelor's degree education can earn an average salary of 1,345,400 KES.

Average Salary by Education Chart

High School-
510,200 KES
Certificate or Diploma+57%
800,200 KES
Bachelor's Degree+68%
1,345,400 KES

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Kenya is around 734,000 to 2,200,000 KES and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Receptionist Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Mombasa, a male receptionist will earn an average of 800,500 KES, while a female receptionist will earn around 878,900 KES.

This means that a male receptionist earns approximately 9% less than a female receptionist for performing the same job.

Average Salary by Gender Chart in Mombasa

Male-
800,500 KES
Female+9%
878,900 KES

Receptionist Average Pay Raise in Mombasa

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Receptionist in Mombasa is around 4% every 31 months.

The national average pay raise across all professions and industries in Kenya is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 4 ÷ 31 ) × 12  = 2%

What this means is that a Receptionist in Mombasa can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Mombasa for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Kenya.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
3%
Energy-
6%
Information Technology-
9%
Healthcare-
3%
Travel-
6%
Construction-
9%
Education-
3%

Receptionist Bonus and Incentive Rates in Mombasa

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Receptionist is a low bonus based job, with 12% of employees reporting at least one bonus in the last 12 months.

88% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 0% to 4%.

Received Bonus-
12%
No Bonus-
88%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Kenya earn approximately 14% more than private sector employees in the same role.

Public Sector-
1,908,800 KES
Private Sector-14%
1,678,300 KES

Salaries for Jobs Similar to a Receptionist

In the table below, we have salary information for jobs that are similar to a Receptionist in Mombasa.

Job TitleCategorySalary
Accreditation SpecialistAdministration / Reception / Secretarial2,052,200 KES
Admin ClerkAdministration / Reception / Secretarial632,400 KES
Admin ExecutiveAdministration / Reception / Secretarial1,043,700 KES
Administrative AideAdministration / Reception / Secretarial744,600 KES
Administrative AnalystAdministration / Reception / Secretarial1,417,600 KES
Administrative AssistantAdministration / Reception / Secretarial948,900 KES
Administrative AssociateAdministration / Reception / Secretarial975,700 KES
Administrative CoordinatorAdministration / Reception / Secretarial874,500 KES
Administrative ManagerAdministration / Reception / Secretarial1,450,700 KES
Administrative OfficerAdministration / Reception / Secretarial970,600 KES
Administrative ReceptionistAdministration / Reception / Secretarial851,200 KES
Administrative SecretaryAdministration / Reception / Secretarial803,400 KES
Administrative SpecialistAdministration / Reception / Secretarial879,700 KES
Administrative SupportAdministration / Reception / Secretarial800,200 KES
Administrative TechnicianAdministration / Reception / Secretarial761,400 KES
Board SecretaryAdministration / Reception / Secretarial866,900 KES
Branch Office AdministratorAdministration / Reception / Secretarial1,450,700 KES
Business AdministratorAdministration / Reception / Secretarial1,487,200 KES
Business Office ManagerAdministration / Reception / Secretarial2,460,900 KES
Central Office OperatorAdministration / Reception / Secretarial899,100 KES
Clerical AssistantAdministration / Reception / Secretarial566,900 KES
ClerkAdministration / Reception / Secretarial638,700 KES
Commercial AdministratorAdministration / Reception / Secretarial1,345,400 KES
Commissions ProcessorAdministration / Reception / Secretarial1,113,100 KES
Conveyancing SecretaryAdministration / Reception / Secretarial846,500 KES
Corporate ReceptionistAdministration / Reception / Secretarial888,400 KES
Creditors ClerkAdministration / Reception / Secretarial854,300 KES
Data Entry ClerkAdministration / Reception / Secretarial623,700 KES
Data Entry SpecialistAdministration / Reception / Secretarial869,400 KES
Document ControllerAdministration / Reception / Secretarial768,900 KES
Document Management SpecialistAdministration / Reception / Secretarial1,181,200 KES
Executive Administrative AssistantAdministration / Reception / Secretarial1,042,000 KES
Executive AssistantAdministration / Reception / Secretarial1,004,500 KES
Executive OfficerAdministration / Reception / Secretarial1,198,300 KES
Executive Personal AssistantAdministration / Reception / Secretarial1,180,700 KES
Executive SecretaryAdministration / Reception / Secretarial993,600 KES
File ClerkAdministration / Reception / Secretarial643,800 KES
Front Desk AttendantAdministration / Reception / Secretarial919,700 KES
Front Desk CoordinatorAdministration / Reception / Secretarial1,102,900 KES
Front Desk ManagerAdministration / Reception / Secretarial1,464,200 KES
Front Desk ReceptionistAdministration / Reception / Secretarial899,900 KES
Front Desk Shift LeaderAdministration / Reception / Secretarial1,124,200 KES
Front Office AssistantAdministration / Reception / Secretarial780,700 KES
Front Office ExecutiveAdministration / Reception / Secretarial1,057,700 KES
Group Services ManagerAdministration / Reception / Secretarial2,485,800 KES
Head ReceptionistAdministration / Reception / Secretarial1,087,500 KES
Inquiry and Admissions ClerkAdministration / Reception / Secretarial638,700 KES
Key Account AssistantAdministration / Reception / Secretarial1,058,300 KES
Keyboard and Data Entry OperatorAdministration / Reception / Secretarial589,400 KES
Leasing AdministratorAdministration / Reception / Secretarial1,174,600 KES
Legal SecretaryAdministration / Reception / Secretarial979,600 KES
LibrarianAdministration / Reception / Secretarial1,114,700 KES
Mail Processing ClerkAdministration / Reception / Secretarial558,300 KES
Mail Sorting ClerkAdministration / Reception / Secretarial571,300 KES
Mailroom ClerkAdministration / Reception / Secretarial563,300 KES
Mailroom ManagerAdministration / Reception / Secretarial1,015,500 KES
Management Support SecretaryAdministration / Reception / Secretarial960,900 KES
Master Programme CoordinatorAdministration / Reception / Secretarial1,703,200 KES
Medical ReceptionistAdministration / Reception / Secretarial1,015,500 KES
Meeting and Event AssistantAdministration / Reception / Secretarial1,042,000 KES
Meeting and Event ManagerAdministration / Reception / Secretarial2,290,300 KES
Night ManagerAdministration / Reception / Secretarial1,320,500 KES
Office AdministratorAdministration / Reception / Secretarial1,500,800 KES
Office AssistantAdministration / Reception / Secretarial598,600 KES
Office Automation ClerkAdministration / Reception / Secretarial1,080,200 KES
Office ClerkAdministration / Reception / Secretarial704,300 KES
Office CoordinatorAdministration / Reception / Secretarial932,800 KES
Office ManagerAdministration / Reception / Secretarial1,645,600 KES
Office Services CoordinatorAdministration / Reception / Secretarial1,212,800 KES
Office SupervisorAdministration / Reception / Secretarial1,172,800 KES
Operations AnalystAdministration / Reception / Secretarial1,858,200 KES
Operations ClerkAdministration / Reception / Secretarial1,065,800 KES
Operations ManagerAdministration / Reception / Secretarial2,362,300 KES
Personal AssistantAdministration / Reception / Secretarial972,200 KES
Planning AssistantAdministration / Reception / Secretarial1,043,600 KES
Process ExpertAdministration / Reception / Secretarial1,476,700 KES
Program CoordinatorAdministration / Reception / Secretarial1,333,900 KES
Programme AssistantAdministration / Reception / Secretarial1,138,300 KES
Project AdministratorAdministration / Reception / Secretarial1,500,800 KES
Project CoordinatorAdministration / Reception / Secretarial1,967,000 KES
Query AdministratorAdministration / Reception / Secretarial1,182,400 KES
Reception Team LeadAdministration / Reception / Secretarial1,160,900 KES
Records OfficerAdministration / Reception / Secretarial798,900 KES
Registry AdministratorAdministration / Reception / Secretarial957,800 KES
Registry and Filing ClerkAdministration / Reception / Secretarial602,700 KES
Rental ClerkAdministration / Reception / Secretarial646,600 KES
Schedule OfficerAdministration / Reception / Secretarial623,700 KES
SchedulerAdministration / Reception / Secretarial695,200 KES
School SecretaryAdministration / Reception / Secretarial906,000 KES
SecretaryAdministration / Reception / Secretarial802,400 KES
Service Reception HeadAdministration / Reception / Secretarial1,021,800 KES
Switchboard OperatorAdministration / Reception / Secretarial800,500 KES
Technical Program ManagerAdministration / Reception / Secretarial2,065,400 KES
Technical Project ManagerAdministration / Reception / Secretarial2,173,000 KES
TypistAdministration / Reception / Secretarial694,700 KES
Unit SecretaryAdministration / Reception / Secretarial819,000 KES
Wayleave OfficerAdministration / Reception / Secretarial619,800 KES

Salary Comparison by City

If you want to compare salaries with different cities in Kenya, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Kisumu690,700 KES
Nairobi847,100 KES

Cite This Resource

Use the tool below to generate a reference for this page in common citation styles.

  • <a href="https://worldsalaries.com/average-receptionist-salary-in-mombasa/kenya/">Average Receptionist Salary in Mombasa, Kenya for 2026</a>

  • "Average Receptionist Salary in Mombasa, Kenya for 2026." World Salaries. Accessed January 9, 2026. https://worldsalaries.com/average-receptionist-salary-in-mombasa/kenya/.

  • "Average Receptionist Salary in Mombasa, Kenya for 2026." World Salaries, https://worldsalaries.com/average-receptionist-salary-in-mombasa/kenya/. Accessed 9 January, 2026.

  • Average Receptionist Salary in Mombasa, Kenya for 2026. World Salaries. Retrieved from https://worldsalaries.com/average-receptionist-salary-in-mombasa/kenya/.