Average Information Technology Helpdesk Salary in Kyiv, Ukraine for 2025

In this article, we will look at the average Information Technology Helpdesk salary for 2025 in Kyiv and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Ukrainian hryvnia. To keep things simple, we are using the UAH currency code instead of the currency symbol ₴.

How Much Does an Information Technology Helpdesk Make in Kyiv?

An Information Technology Helpdesk working in Kyiv will typically earn around 190,500 UAH per year, and this can range from the lowest average salary of about 87,880 UAH to the highest average salary of 301,600 UAH.

These are average salaries for an Information Technology Helpdesk in Kyiv and include benefits such as housing and transport. It's also possible for an Information Technology Helpdesk to earn more or less than the average salaries shown above.

Information Technology Helpdesk salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Information Technology Helpdesk Salaries in Kyiv

So we've looked at the average salaries an Information Technology Helpdesk will earn in Kyiv. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that an Information Technology Helpdesk can earn between 87,880 UAH and 301,600 UAH on average in Kyiv. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for an Information Technology Helpdesk in Kyiv is 204,000 UAH. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 204,000 UAH, and 50% of the population earn more than 204,000 UAH.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Information Technology Helpdesk salary in Kyiv, 25% of the population are earning less than 130,400 UAH while 75% of the population earn more than 130,400 UAH.

75% of the population earn less than 273,000 UAH, and 25% of the population earn more than 273,000 UAH.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

Information Technology Helpdesk Salary by Experience Level in Kyiv

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Information Technology Helpdesk salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

• 0 - 2 Years Experience. An Information Technology Helpdesk in Kyiv that has less than two years of experience can expect to earn somewhere in the region of 97,460 UAH.
• 2 - 5 Years Experience. With two to five years of experience the average Information Technology Helpdesk salary would increase to 134,600 UAH.
• 5 - 10 Years Experience. From five to ten years of experience as an Information Technology Helpdesk, the average salary would be 196,800 UAH.
• 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 238,900 UAH.
• 15 - 20 Years Experience. An Information Technology Helpdesk with 15 to 20 years of experience can earn an average of 261,300 UAH.
• 20+ Years Experience. For an Information Technology Helpdesk with more than 20 years, the expected average salary increases to 283,400 UAH.

Average Salary by Experience Chart

Information Technology Helpdesk Salary by Education Level in Kyiv

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for an Information Technology Helpdesk in Kyiv based on the education level of the employees in order to find out whether a better education level would increase your salary.

• Certificate or Diploma. An Information Technology Helpdesk in Kyiv with a certificate or diploma education can earn an average salary of 116,540 UAH.
• Bachelor's Degree. An Information Technology Helpdesk in Kyiv with a bachelor's degree education can earn an average salary of 221,500 UAH.

Average Salary by Education Chart

Information Technology Helpdesk Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Kyiv, a male information technology helpdesk will earn an average of 194,600 UAH, while a female information technology helpdesk will earn around 176,800 UAH.

This means that a male information technology helpdesk earns approximately 10% more than a female information technology helpdesk for performing the same job.

Average Salary by Gender Chart in Kyiv

Information Technology Helpdesk Average Pay Raise in Kyiv

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for an Information Technology Helpdesk in Kyiv is around 9% every 21 months.

The national average pay raise across all professions and industries in Ukraine is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 9 ÷ 21 ) × 12  = 5%

What this means is that an Information Technology Helpdesk in Kyiv can expect to receive an average pay raise of around 5% every 12 months.

Annual Pay Raise by Industry in Kyiv for 2025

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Ukraine.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Information Technology Helpdesk Bonus and Incentive Rates in Kyiv

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

An Information Technology Helpdesk is a low bonus based job, with 25% of employees reporting at least one bonus in the last 12 months.

75% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Ukraine earn approximately 7% more than private sector employees in the same role.

Salaries for Jobs Similar to an Information Technology Helpdesk

In the table below, we have salary information for jobs that are similar to an Information Technology Helpdesk in Kyiv.

Salary Comparison by City

If you want to compare salaries with different cities in Ukraine, you can use the links below to explore the data for each specific city we have researched.