Average Guest Service Agent Salary in Sumqayit, Azerbaijan for 2026

In this article, we will look at the average Guest Service Agent salary for 2026 in Sumqayit and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Azerbaijani manat. To keep things simple, we are using the AZN currency code instead of the currency symbol .

How Much Does a Guest Service Agent Make in Sumqayit?

A Guest Service Agent working in Sumqayit will typically earn around 9,980 AZN per year, and this can range from the lowest average salary of about 4,320 AZN to the highest average salary of 14,820 AZN.

Average Annual Salary9,980 AZN
Average Monthly Salary831 AZN
Average Lowest Salary4,320 AZN
Lowest Monthly Salary360 AZN
Average Highest Salary14,820 AZN
Highest Monthly Salary1,235 AZN

These are average salaries for a Guest Service Agent in Sumqayit and include benefits such as housing and transport. It's also possible for a Guest Service Agent to earn more or less than the average salaries shown above.

Guest Service Agent salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Guest Service Agent Salaries in Sumqayit

So we've looked at the average salaries a Guest Service Agent will earn in Sumqayit. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Guest Service Agent can earn between 4,320 AZN and 14,820 AZN on average in Sumqayit. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Guest Service Agent in Sumqayit is 12,020 AZN. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 12,020 AZN, and 50% of the population earn more than 12,020 AZN.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Guest Service Agent salary in Sumqayit, 25% of the population are earning less than 8,440 AZN while 75% of the population earn more than 8,440 AZN.

75% of the population earn less than 13,900 AZN, and 25% of the population earn more than 13,900 AZN.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Guest Service Agent Salary by Experience Level in Sumqayit

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Guest Service Agent salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Guest Service Agent in Sumqayit that has less than two years of experience can expect to earn somewhere in the region of 6,180 AZN.
  • 2 - 5 Years Experience. With two to five years of experience the average Guest Service Agent salary would increase to 5,960 AZN.
  • 5 - 10 Years Experience. From five to ten years of experience as a Guest Service Agent, the average salary would be 12,020 AZN.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 13,540 AZN.
  • 15 - 20 Years Experience. A Guest Service Agent with 15 to 20 years of experience can earn an average of 12,000 AZN.
  • 20+ Years Experience. For a Guest Service Agent with more than 20 years, the expected average salary increases to 14,840 AZN.

Average Salary by Experience Chart

0-2 Years-
6,180 AZN
2-5 Years+29%
5,960 AZN
5-10 Years+38%
12,020 AZN
10-15 Years+24%
13,540 AZN
15-20 Years+7%
12,000 AZN
20+ Years+7%
14,840 AZN

Guest Service Agent Salary by Education Level in Sumqayit

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Guest Service Agent in Sumqayit based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Guest Service Agent in Sumqayit with a high school education can earn an average salary of 5,960 AZN.
  • Certificate or Diploma. A Guest Service Agent in Sumqayit with a certificate or diploma education can earn an average salary of 12,300 AZN.
  • Bachelor's Degree. A Guest Service Agent in Sumqayit with a bachelor's degree education can earn an average salary of 15,880 AZN.

Average Salary by Education Chart

High School-
5,960 AZN
Certificate or Diploma+43%
12,300 AZN
Bachelor's Degree+38%
15,880 AZN

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Azerbaijan is around 14,700 to 44,200 AZN and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Guest Service Agent Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Sumqayit, a male guest service agent will earn an average of 11,300 AZN, while a female guest service agent will earn around 10,080 AZN.

This means that a male guest service agent earns approximately 12% more than a female guest service agent for performing the same job.

Average Salary by Gender Chart in Sumqayit

Male-
11,300 AZN
Female-12%
10,080 AZN

Guest Service Agent Average Pay Raise in Sumqayit

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Guest Service Agent in Sumqayit is around 8% every 20 months.

The national average pay raise across all professions and industries in Azerbaijan is around 7% every 20 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 8 ÷ 20 ) × 12  = 5%

What this means is that a Guest Service Agent in Sumqayit can expect to receive an average pay raise of around 5% every 12 months.

Annual Pay Raise by Industry in Sumqayit for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Azerbaijan.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
6%
Energy-
3%
Information Technology-
9%
Healthcare-
6%
Travel-
3%
Construction-
9%
Education-
6%

Guest Service Agent Bonus and Incentive Rates in Sumqayit

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Guest Service Agent is a moderate bonus based job, with 51% of employees reporting at least one bonus in the last 12 months.

49% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.

Received Bonus-
51%
No Bonus-
49%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Azerbaijan earn approximately 3% more than private sector employees in the same role.

Public Sector-
36,020 AZN
Private Sector-3%
34,980 AZN

Salaries for Jobs Similar to a Guest Service Agent

In the table below, we have salary information for jobs that are similar to a Guest Service Agent in Sumqayit.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center15,300 AZN
Account Service RepresentativeCustomer Service and Call Center16,340 AZN
Business Support SpecialistCustomer Service and Call Center19,940 AZN
Call Center AdvisorCustomer Service and Call Center19,220 AZN
Call Center Duty ManagerCustomer Service and Call Center25,220 AZN
Call Center ManagerCustomer Service and Call Center44,800 AZN
Call Center ManagerCustomer Service and Call Center45,580 AZN
Call Center Quality AnalystCustomer Service and Call Center27,620 AZN
Call Center RepresentativeCustomer Service and Call Center11,880 AZN
Call Center RepresentativeCustomer Service and Call Center12,240 AZN
Call Center SchedulerCustomer Service and Call Center18,260 AZN
Call Center Scheduling ManagerCustomer Service and Call Center20,460 AZN
Call Center SupervisorCustomer Service and Call Center17,760 AZN
Call Center Team LeaderCustomer Service and Call Center22,420 AZN
Client Engagement SpecialestCustomer Service and Call Center24,800 AZN
Client ExecutiveCustomer Service and Call Center20,300 AZN
Client Liaison OfficerCustomer Service and Call Center11,360 AZN
Client Relations ManagerCustomer Service and Call Center50,240 AZN
Client Relationship ExecutiveCustomer Service and Call Center45,200 AZN
Client Relationship ManagerCustomer Service and Call Center48,640 AZN
Client Service AnalystCustomer Service and Call Center26,860 AZN
Client Service RepresentativeCustomer Service and Call Center12,620 AZN
Client Strategy SpecialistCustomer Service and Call Center29,320 AZN
Contracts SpecialistCustomer Service and Call Center19,940 AZN
Customer Care OfficerCustomer Service and Call Center12,240 AZN
Customer Care RepresentativeCustomer Service and Call Center13,560 AZN
Customer Center SupervisorCustomer Service and Call Center17,540 AZN
Customer Experience AnalystCustomer Service and Call Center17,560 AZN
Customer Experience ManagerCustomer Service and Call Center48,820 AZN
Customer Experience SpecialistCustomer Service and Call Center31,940 AZN
Customer Fulfillment SpecialistCustomer Service and Call Center26,860 AZN
Customer Insights AnalystCustomer Service and Call Center31,660 AZN
Customer Problem ManagerCustomer Service and Call Center28,900 AZN
Customer Relations ManagerCustomer Service and Call Center47,580 AZN
Customer Relations SpecialistCustomer Service and Call Center26,100 AZN
Customer Sales RepresentativeCustomer Service and Call Center13,960 AZN
Customer Sales SupportCustomer Service and Call Center12,580 AZN
Customer Service AdministrationCustomer Service and Call Center18,780 AZN
Customer Service AdvisorCustomer Service and Call Center31,380 AZN
Customer Service AgentCustomer Service and Call Center13,560 AZN
Customer Service AssociateCustomer Service and Call Center13,960 AZN
Customer Service CoordinatorCustomer Service and Call Center17,100 AZN
Customer Service Country ManagerCustomer Service and Call Center52,380 AZN
Customer Service ExecutiveCustomer Service and Call Center31,380 AZN
Customer Service ManagerCustomer Service and Call Center45,600 AZN
Customer Service OfficerCustomer Service and Call Center14,620 AZN
Customer Service RepresentativeCustomer Service and Call Center14,620 AZN
Customer Service Sales SupportCustomer Service and Call Center13,540 AZN
Customer Service SpecialistCustomer Service and Call Center13,960 AZN
Customer Service SupervisorCustomer Service and Call Center19,160 AZN
Customer Service Team LeaderCustomer Service and Call Center31,660 AZN
Customer Service TrainerCustomer Service and Call Center27,020 AZN
Customer Service Working SupervisorCustomer Service and Call Center23,660 AZN
Customer Solutions RepresentativeCustomer Service and Call Center32,620 AZN
Customer Success ManagerCustomer Service and Call Center47,120 AZN
Customer Success SpecialistCustomer Service and Call Center26,860 AZN
Customer Support AgentCustomer Service and Call Center13,560 AZN
Dispute Resolution SpecialistCustomer Service and Call Center24,280 AZN
Field Service RepresentativeCustomer Service and Call Center17,020 AZN
Guest Relations OfficerCustomer Service and Call Center8,880 AZN
Inbound Call Center RepresentativeCustomer Service and Call Center12,620 AZN
Inbound Sales RepresentativeCustomer Service and Call Center11,880 AZN
Internet Banking SupervisorCustomer Service and Call Center42,320 AZN
Lead AdministratorCustomer Service and Call Center28,180 AZN
Logistics CoordinatorCustomer Service and Call Center14,920 AZN
Operations Support ManagerCustomer Service and Call Center43,360 AZN
Real Time AnalystCustomer Service and Call Center27,040 AZN
Regional Account ManagerCustomer Service and Call Center44,540 AZN
Service AdministratorCustomer Service and Call Center19,940 AZN
Service Delivery ManagerCustomer Service and Call Center46,880 AZN
Service WriterCustomer Service and Call Center10,000 AZN
Sourcing AssistantCustomer Service and Call Center9,140 AZN
Telephone OperatorCustomer Service and Call Center12,020 AZN
Vendor Administration SpecialistCustomer Service and Call Center15,300 AZN
Workforce ManagerCustomer Service and Call Center29,640 AZN

Salary Comparison by City

If you want to compare salaries with different cities in Azerbaijan, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Baku13,660 AZN
Ganja10,220 AZN

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