Average Customer Success Manager Salary in Ibague, Colombia for 2026

In this article, we will look at the average Customer Success Manager salary for 2026 in Ibague and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Colombian peso. To keep things simple, we are using the COP currency code instead of the currency symbol $.

How Much Does a Customer Success Manager Make in Ibague?

A Customer Success Manager working in Ibague will typically earn around 74,399,600 COP per year, and this can range from the lowest average salary of about 34,919,600 COP to the highest average salary of 117,600,500 COP.

Average Annual Salary74,399,600 COP
Average Monthly Salary6,199,966 COP
Average Lowest Salary34,919,600 COP
Lowest Monthly Salary2,909,966 COP
Average Highest Salary117,600,500 COP
Highest Monthly Salary9,800,041 COP

These are average salaries for a Customer Success Manager in Ibague and include benefits such as housing and transport. It's also possible for a Customer Success Manager to earn more or less than the average salaries shown above.

Customer Success Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Success Manager Salaries in Ibague

So we've looked at the average salaries a Customer Success Manager will earn in Ibague. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Success Manager can earn between 34,919,600 COP and 117,600,500 COP on average in Ibague. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Success Manager in Ibague is 78,838,900 COP. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 78,838,900 COP, and 50% of the population earn more than 78,838,900 COP.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Success Manager salary in Ibague, 25% of the population are earning less than 51,238,900 COP while 75% of the population earn more than 51,238,900 COP.

75% of the population earn less than 104,159,300 COP, and 25% of the population earn more than 104,159,300 COP.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Success Manager Salary by Experience Level in Ibague

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Success Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Success Manager in Ibague that has less than two years of experience can expect to earn somewhere in the region of 40,321,500 COP.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Success Manager salary would increase to 55,678,400 COP.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Success Manager, the average salary would be 79,200,600 COP.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 96,478,500 COP.
  • 15 - 20 Years Experience. A Customer Success Manager with 15 to 20 years of experience can earn an average of 101,878,900 COP.
  • 20+ Years Experience. For a Customer Success Manager with more than 20 years, the expected average salary increases to 111,001,800 COP.

Average Salary by Experience Chart

0-2 Years-
40,321,500 COP
2-5 Years+38%
55,678,400 COP
5-10 Years+42%
79,200,600 COP
10-15 Years+22%
96,478,500 COP
15-20 Years+6%
101,878,900 COP
20+ Years+9%
111,001,800 COP

Customer Success Manager Salary by Education Level in Ibague

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Success Manager in Ibague based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Success Manager in Ibague with a high school education can earn an average salary of 49,801,000 COP.
  • Certificate or Diploma. A Customer Success Manager in Ibague with a certificate or diploma education can earn an average salary of 58,079,300 COP.
  • Bachelor's Degree. A Customer Success Manager in Ibague with a bachelor's degree education can earn an average salary of 84,479,000 COP.
  • Master's Degree. A Customer Success Manager in Ibague with a master's degree education can earn an average salary of 111,001,800 COP.

Average Salary by Education Chart

High School-
49,801,000 COP
Certificate or Diploma+17%
58,079,300 COP
Bachelor's Degree+45%
84,479,000 COP
Master's Degree+31%
111,001,800 COP

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Colombia is around 23,500,000 to 70,400,000 COP and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Success Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Ibague, a male customer success manager will earn an average of 75,479,500 COP, while a female customer success manager will earn around 69,959,300 COP.

This means that a male customer success manager earns approximately 8% more than a female customer success manager for performing the same job.

Average Salary by Gender Chart in Ibague

Male-
75,479,500 COP
Female-8%
69,959,300 COP

Customer Success Manager Average Pay Raise in Ibague

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Success Manager in Ibague is around 10% every 21 months.

The national average pay raise across all professions and industries in Colombia is around 7% every 19 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 21 ) × 12  = 6%

What this means is that a Customer Success Manager in Ibague can expect to receive an average pay raise of around 6% every 12 months.

Annual Pay Raise by Industry in Ibague for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Colombia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
2%
Energy-
4%
Information Technology-
6%
Healthcare-
8%
Travel-
1%
Construction-
3%
Education-
5%

Customer Success Manager Bonus and Incentive Rates in Ibague

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Success Manager is a high bonus based job, with 80% of employees reporting at least one bonus in the last 12 months.

20% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus-
80%
No Bonus-
20%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Colombia earn approximately 11% more than private sector employees in the same role.

Public Sector-
58,559,300 COP
Private Sector-11%
52,800,100 COP

Salaries for Jobs Similar to a Customer Success Manager

In the table below, we have salary information for jobs that are similar to a Customer Success Manager in Ibague.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center24,359,000 COP
Account Service RepresentativeCustomer Service and Call Center26,040,800 COP
Business Support SpecialistCustomer Service and Call Center36,001,200 COP
Call Center AdvisorCustomer Service and Call Center27,241,100 COP
Call Center Duty ManagerCustomer Service and Call Center38,760,100 COP
Call Center ManagerCustomer Service and Call Center69,001,000 COP
Call Center ManagerCustomer Service and Call Center71,400,600 COP
Call Center Quality AnalystCustomer Service and Call Center40,559,300 COP
Call Center RepresentativeCustomer Service and Call Center21,241,100 COP
Call Center RepresentativeCustomer Service and Call Center22,081,800 COP
Call Center SchedulerCustomer Service and Call Center23,399,000 COP
Call Center Scheduling ManagerCustomer Service and Call Center35,521,100 COP
Call Center SupervisorCustomer Service and Call Center28,439,500 COP
Call Center Team LeaderCustomer Service and Call Center34,441,600 COP
Client Engagement SpecialestCustomer Service and Call Center38,158,300 COP
Client ExecutiveCustomer Service and Call Center29,881,100 COP
Client Liaison OfficerCustomer Service and Call Center20,999,200 COP
Client Relations ManagerCustomer Service and Call Center76,801,100 COP
Client Relationship ExecutiveCustomer Service and Call Center65,401,000 COP
Client Relationship ManagerCustomer Service and Call Center78,000,700 COP
Client Service AnalystCustomer Service and Call Center44,040,700 COP
Client Service RepresentativeCustomer Service and Call Center20,878,800 COP
Client Strategy SpecialistCustomer Service and Call Center42,601,100 COP
Contracts SpecialistCustomer Service and Call Center34,319,800 COP
Customer Care OfficerCustomer Service and Call Center21,719,900 COP
Customer Care RepresentativeCustomer Service and Call Center21,961,700 COP
Customer Center SupervisorCustomer Service and Call Center24,359,000 COP
Customer Experience AnalystCustomer Service and Call Center26,759,500 COP
Customer Experience ManagerCustomer Service and Call Center75,479,500 COP
Customer Experience SpecialistCustomer Service and Call Center45,119,800 COP
Customer Fulfillment SpecialistCustomer Service and Call Center43,081,400 COP
Customer Insights AnalystCustomer Service and Call Center42,839,200 COP
Customer Problem ManagerCustomer Service and Call Center47,519,800 COP
Customer Relations ManagerCustomer Service and Call Center73,681,000 COP
Customer Relations SpecialistCustomer Service and Call Center44,519,300 COP
Customer Sales RepresentativeCustomer Service and Call Center21,478,100 COP
Customer Sales SupportCustomer Service and Call Center21,121,400 COP
Customer Service AdministrationCustomer Service and Call Center26,399,200 COP
Customer Service AdvisorCustomer Service and Call Center44,519,300 COP
Customer Service AgentCustomer Service and Call Center20,281,100 COP
Customer Service AssociateCustomer Service and Call Center20,400,600 COP
Customer Service CoordinatorCustomer Service and Call Center25,440,400 COP
Customer Service Country ManagerCustomer Service and Call Center80,398,400 COP
Customer Service ExecutiveCustomer Service and Call Center49,919,200 COP
Customer Service ManagerCustomer Service and Call Center76,921,100 COP
Customer Service ManagerCustomer Service and Call Center78,358,100 COP
Customer Service OfficerCustomer Service and Call Center21,121,400 COP
Customer Service RepresentativeCustomer Service and Call Center20,639,100 COP
Customer Service Sales SupportCustomer Service and Call Center20,281,100 COP
Customer Service SpecialistCustomer Service and Call Center19,921,600 COP
Customer Service SupervisorCustomer Service and Call Center33,721,200 COP
Customer Service Team LeaderCustomer Service and Call Center48,480,700 COP
Customer Service TrainerCustomer Service and Call Center37,800,500 COP
Customer Service Working SupervisorCustomer Service and Call Center36,001,200 COP
Customer Solutions RepresentativeCustomer Service and Call Center49,198,300 COP
Customer Success SpecialistCustomer Service and Call Center47,401,700 COP
Customer Support AgentCustomer Service and Call Center20,878,800 COP
Dispute Resolution SpecialistCustomer Service and Call Center36,718,100 COP
Field Service RepresentativeCustomer Service and Call Center23,159,200 COP
Guest Relations OfficerCustomer Service and Call Center17,159,700 COP
Guest Service AgentCustomer Service and Call Center16,679,800 COP
Inbound Call Center RepresentativeCustomer Service and Call Center20,038,100 COP
Inbound Sales RepresentativeCustomer Service and Call Center21,478,100 COP
Internet Banking SupervisorCustomer Service and Call Center65,641,400 COP
Lead AdministratorCustomer Service and Call Center44,760,700 COP
Logistics CoordinatorCustomer Service and Call Center23,280,700 COP
Operations Support ManagerCustomer Service and Call Center60,720,600 COP
Real Time AnalystCustomer Service and Call Center43,680,700 COP
Regional Account ManagerCustomer Service and Call Center71,641,100 COP
Service AdministratorCustomer Service and Call Center34,319,800 COP
Service Delivery ManagerCustomer Service and Call Center68,639,200 COP
Service WriterCustomer Service and Call Center18,239,400 COP
Sourcing AssistantCustomer Service and Call Center15,599,800 COP
Telephone OperatorCustomer Service and Call Center15,838,200 COP
Vendor Administration SpecialistCustomer Service and Call Center27,118,300 COP
Workforce ManagerCustomer Service and Call Center44,519,300 COP

Salary Comparison by City

If you want to compare salaries with different cities in Colombia, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Barranquilla72,361,800 COP
Bello66,961,300 COP
Bogota78,960,300 COP
Bucaramanga70,679,800 COP
Buenaventura65,280,600 COP
Cartagena75,000,300 COP
Cucuta77,641,200 COP
Manizales65,641,400 COP
Medellin74,039,800 COP
Monteria67,558,400 COP
Neiva68,639,200 COP
Pereira70,199,400 COP
Santa Marta68,398,200 COP
Soacha74,279,700 COP
Soledad76,560,700 COP
Valledupar69,840,500 COP
Villavicencio69,721,100 COP

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