Average Customer Service Team Leader Salary in Ojo de Agua, Mexico for 2026

In this article, we will look at the average Customer Service Team Leader salary for 2026 in Ojo de Agua and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Mexican peso. To keep things simple, we are using the MXN currency code instead of the currency symbol $.

How Much Does a Customer Service Team Leader Make in Ojo De Agua?

A Customer Service Team Leader working in Ojo de Agua will typically earn around 317,700 MXN per year, and this can range from the lowest average salary of about 152,300 MXN to the highest average salary of 500,100 MXN.

Average Annual Salary317,700 MXN
Average Monthly Salary26,475 MXN
Average Lowest Salary152,300 MXN
Lowest Monthly Salary12,691 MXN
Average Highest Salary500,100 MXN
Highest Monthly Salary41,675 MXN

These are average salaries for a Customer Service Team Leader in Ojo de Agua and include benefits such as housing and transport. It's also possible for a Customer Service Team Leader to earn more or less than the average salaries shown above.

Customer Service Team Leader salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Service Team Leader Salaries in Ojo de Agua

So we've looked at the average salaries a Customer Service Team Leader will earn in Ojo de Agua. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Service Team Leader can earn between 152,300 MXN and 500,100 MXN on average in Ojo de Agua. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Service Team Leader in Ojo de Agua is 330,900 MXN. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 330,900 MXN, and 50% of the population earn more than 330,900 MXN.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Service Team Leader salary in Ojo de Agua, 25% of the population are earning less than 217,900 MXN while 75% of the population earn more than 217,900 MXN.

75% of the population earn less than 431,300 MXN, and 25% of the population earn more than 431,300 MXN.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Service Team Leader Salary by Experience Level in Ojo de Agua

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Service Team Leader salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Service Team Leader in Ojo de Agua that has less than two years of experience can expect to earn somewhere in the region of 180,300 MXN.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Service Team Leader salary would increase to 252,300 MXN.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Service Team Leader, the average salary would be 332,100 MXN.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 411,400 MXN.
  • 15 - 20 Years Experience. A Customer Service Team Leader with 15 to 20 years of experience can earn an average of 433,800 MXN.
  • 20+ Years Experience. For a Customer Service Team Leader with more than 20 years, the expected average salary increases to 476,600 MXN.

Average Salary by Experience Chart

0-2 Years-
180,300 MXN
2-5 Years+42%
252,300 MXN
5-10 Years+31%
332,100 MXN
10-15 Years+23%
411,400 MXN
15-20 Years+6%
433,800 MXN
20+ Years+10%
476,600 MXN

Customer Service Team Leader Salary by Education Level in Ojo de Agua

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Service Team Leader in Ojo de Agua based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Service Team Leader in Ojo de Agua with a high school education can earn an average salary of 222,300 MXN.
  • Certificate or Diploma. A Customer Service Team Leader in Ojo de Agua with a certificate or diploma education can earn an average salary of 258,400 MXN.
  • Bachelor's Degree. A Customer Service Team Leader in Ojo de Agua with a bachelor's degree education can earn an average salary of 376,800 MXN.
  • Master's Degree. A Customer Service Team Leader in Ojo de Agua with a master's degree education can earn an average salary of 462,300 MXN.

Average Salary by Education Chart

High School-
222,300 MXN
Certificate or Diploma+16%
258,400 MXN
Bachelor's Degree+46%
376,800 MXN
Master's Degree+23%
462,300 MXN

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Mexico is around 166,000 to 498,000 MXN and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Service Team Leader Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Ojo de Agua, a male customer service team leader will earn an average of 365,400 MXN, while a female customer service team leader will earn around 335,800 MXN.

This means that a male customer service team leader earns approximately 9% more than a female customer service team leader for performing the same job.

Average Salary by Gender Chart in Ojo de Agua

Male-
365,400 MXN
Female-9%
335,800 MXN

Customer Service Team Leader Average Pay Raise in Ojo de Agua

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Service Team Leader in Ojo de Agua is around 10% every 19 months.

The national average pay raise across all professions and industries in Mexico is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 19 ) × 12  = 6%

What this means is that a Customer Service Team Leader in Ojo de Agua can expect to receive an average pay raise of around 6% every 12 months.

Annual Pay Raise by Industry in Ojo de Agua for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Mexico.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
4%
Energy-
8%
Information Technology-
3%
Healthcare-
7%
Travel-
2%
Construction-
6%
Education-
1%

Customer Service Team Leader Bonus and Incentive Rates in Ojo de Agua

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Service Team Leader is a high bonus based job, with 75% of employees reporting at least one bonus in the last 12 months.

25% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 6% to 7%.

Received Bonus-
75%
No Bonus-
25%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Mexico earn approximately 8% more than private sector employees in the same role.

Public Sector-
415,900 MXN
Private Sector-8%
384,200 MXN

Salaries for Jobs Similar to a Customer Service Team Leader

In the table below, we have salary information for jobs that are similar to a Customer Service Team Leader in Ojo de Agua.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center181,600 MXN
Account Service RepresentativeCustomer Service and Call Center175,900 MXN
Business Support SpecialistCustomer Service and Call Center252,300 MXN
Call Center AdvisorCustomer Service and Call Center187,500 MXN
Call Center Duty ManagerCustomer Service and Call Center267,100 MXN
Call Center ManagerCustomer Service and Call Center478,000 MXN
Call Center ManagerCustomer Service and Call Center478,100 MXN
Call Center Quality AnalystCustomer Service and Call Center294,300 MXN
Call Center RepresentativeCustomer Service and Call Center152,000 MXN
Call Center SchedulerCustomer Service and Call Center168,100 MXN
Call Center Scheduling ManagerCustomer Service and Call Center249,600 MXN
Call Center SupervisorCustomer Service and Call Center212,500 MXN
Call Center Team LeaderCustomer Service and Call Center267,100 MXN
Client Engagement SpecialestCustomer Service and Call Center288,100 MXN
Client ExecutiveCustomer Service and Call Center200,000 MXN
Client Liaison OfficerCustomer Service and Call Center137,400 MXN
Client Relations ManagerCustomer Service and Call Center535,800 MXN
Client Relationship ExecutiveCustomer Service and Call Center483,800 MXN
Client Relationship ManagerCustomer Service and Call Center563,300 MXN
Client Service AnalystCustomer Service and Call Center322,600 MXN
Client Service RepresentativeCustomer Service and Call Center143,200 MXN
Client Strategy SpecialistCustomer Service and Call Center308,300 MXN
Contracts SpecialistCustomer Service and Call Center251,500 MXN
Customer Care OfficerCustomer Service and Call Center142,300 MXN
Customer Care RepresentativeCustomer Service and Call Center150,000 MXN
Customer Center SupervisorCustomer Service and Call Center172,200 MXN
Customer Experience AnalystCustomer Service and Call Center192,000 MXN
Customer Experience ManagerCustomer Service and Call Center518,900 MXN
Customer Experience SpecialistCustomer Service and Call Center351,900 MXN
Customer Fulfillment SpecialistCustomer Service and Call Center301,300 MXN
Customer Insights AnalystCustomer Service and Call Center327,300 MXN
Customer Problem ManagerCustomer Service and Call Center341,400 MXN
Customer Relations ManagerCustomer Service and Call Center525,700 MXN
Customer Relations SpecialistCustomer Service and Call Center307,400 MXN
Customer Sales RepresentativeCustomer Service and Call Center152,000 MXN
Customer Sales SupportCustomer Service and Call Center150,000 MXN
Customer Service AdministrationCustomer Service and Call Center185,100 MXN
Customer Service AdvisorCustomer Service and Call Center340,400 MXN
Customer Service AgentCustomer Service and Call Center154,700 MXN
Customer Service AssociateCustomer Service and Call Center152,300 MXN
Customer Service CoordinatorCustomer Service and Call Center174,000 MXN
Customer Service Country ManagerCustomer Service and Call Center605,700 MXN
Customer Service ExecutiveCustomer Service and Call Center369,300 MXN
Customer Service ManagerCustomer Service and Call Center524,400 MXN
Customer Service ManagerCustomer Service and Call Center555,800 MXN
Customer Service OfficerCustomer Service and Call Center158,700 MXN
Customer Service RepresentativeCustomer Service and Call Center152,100 MXN
Customer Service Sales SupportCustomer Service and Call Center152,100 MXN
Customer Service SpecialistCustomer Service and Call Center148,300 MXN
Customer Service SupervisorCustomer Service and Call Center237,400 MXN
Customer Service TrainerCustomer Service and Call Center273,300 MXN
Customer Service Working SupervisorCustomer Service and Call Center265,000 MXN
Customer Solutions RepresentativeCustomer Service and Call Center325,800 MXN
Customer Success ManagerCustomer Service and Call Center487,600 MXN
Customer Success SpecialistCustomer Service and Call Center325,600 MXN
Customer Support AgentCustomer Service and Call Center152,100 MXN
Dispute Resolution SpecialistCustomer Service and Call Center267,100 MXN
Field Service RepresentativeCustomer Service and Call Center161,300 MXN
Guest Relations OfficerCustomer Service and Call Center118,060 MXN
Guest Service AgentCustomer Service and Call Center115,640 MXN
Inbound Call Center RepresentativeCustomer Service and Call Center148,300 MXN
Inbound Sales RepresentativeCustomer Service and Call Center157,600 MXN
Internet Banking SupervisorCustomer Service and Call Center504,400 MXN
Lead AdministratorCustomer Service and Call Center301,800 MXN
Logistics CoordinatorCustomer Service and Call Center172,400 MXN
Operations Support ManagerCustomer Service and Call Center466,300 MXN
Real Time AnalystCustomer Service and Call Center314,500 MXN
Regional Account ManagerCustomer Service and Call Center480,300 MXN
Service AdministratorCustomer Service and Call Center251,500 MXN
Service Delivery ManagerCustomer Service and Call Center489,600 MXN
Service WriterCustomer Service and Call Center130,400 MXN
Sourcing AssistantCustomer Service and Call Center105,620 MXN
Telephone OperatorCustomer Service and Call Center110,380 MXN
Vendor Administration SpecialistCustomer Service and Call Center192,000 MXN
Workforce ManagerCustomer Service and Call Center330,700 MXN

Salary Comparison by City

If you want to compare salaries with different cities in Mexico, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Acapulco421,400 MXN
Acuna317,700 MXN
Aguascalientes433,400 MXN
Boca del Rio299,500 MXN
Buenavista330,900 MXN
Campeche322,600 MXN
Cancun392,300 MXN
Celaya375,200 MXN
Chalco294,300 MXN
Chetumal292,000 MXN
Chicoloapan301,600 MXN
Chihuahua433,400 MXN
Chilpancingo317,700 MXN
Chimalhuacan398,300 MXN
Cholula de Rivadabia299,500 MXN
Ciudad Apodaca392,300 MXN
Ciudad Juarez290,800 MXN
Ciudad Lopez Mateos388,100 MXN
Ciudad Obregon353,600 MXN
Ciudad Santa Catarina332,500 MXN
Ciudad Valles282,300 MXN
Ciudad Victoria341,400 MXN
Ciudad del Carmen301,800 MXN
Coacalco366,200 MXN
Coatzacoalcos327,300 MXN
Colima283,700 MXN
Cordoba286,400 MXN
Cuautitlan Izcalli371,100 MXN
Cuautla275,500 MXN
Cuernavaca353,600 MXN
Culiacan412,000 MXN
Delicias282,500 MXN
Durango372,600 MXN
Ecatepec de Morelos433,800 MXN
Ensenada365,400 MXN
Fresnillo254,800 MXN
General Escobedo367,900 MXN
Gomez Palacio351,200 MXN
Guadalajara440,200 MXN
Guadalupe394,500 MXN
Guaymas259,100 MXN
Hermosillo407,300 MXN
Hidalgo del Parral263,200 MXN
Iguala267,100 MXN
Irapuato386,400 MXN
Ixtapaluca363,000 MXN
Jiutepec308,300 MXN
La Paz335,800 MXN
Leon444,300 MXN
Los Mochis359,900 MXN
Los Reyes la Paz345,700 MXN
Manzanillo268,900 MXN
Matamoros381,800 MXN
Mazatlan367,900 MXN
Merida394,500 MXN
Metepec332,100 MXN
Mexicali394,500 MXN
Mexico City425,100 MXN
Minatitlan267,100 MXN
Monclova327,800 MXN
Monterrey430,500 MXN
Morelia378,800 MXN
Naucalpan420,100 MXN
Navojoa251,500 MXN
Nezahualcoyotl404,600 MXN
Nogales318,800 MXN
Nuevo Laredo376,800 MXN
Oaxaca330,900 MXN
Orizaba266,000 MXN
Pachuca340,400 MXN
Piedras Negras273,000 MXN
Playa del Carmen294,700 MXN
Poza Rica297,000 MXN
Puebla453,200 MXN
Puerto Vallarta301,300 MXN
Queretaro399,900 MXN
Reynosa397,900 MXN
Salamanca299,500 MXN
Saltillo419,400 MXN
San Cristobal de las Casas315,700 MXN
San Juan del Rio275,200 MXN
San Luis Potosi407,300 MXN
San Luis Rio Colorado286,400 MXN
San Nicolas de los Garza375,200 MXN
San Pablo de las Salinas314,500 MXN
San Pedro Garza Garcia254,700 MXN
Soledad de Graciano Sanchez322,600 MXN
Tampico339,100 MXN
Tapachula308,900 MXN
Tehuacan325,600 MXN
Tepic351,900 MXN
Tijuana415,900 MXN
Tlalnepantla de Baz411,400 MXN
Tlaquepaque414,000 MXN
Toluca394,500 MXN
Tonala361,500 MXN
Torreon407,100 MXN
Tuxtla Gutierrez404,600 MXN
Uruapan325,800 MXN
Veracruz367,200 MXN
Villa Nicolas Romero348,300 MXN
Villahermosa351,200 MXN
Xalapa394,300 MXN
Xico366,200 MXN
Zacatecas283,400 MXN
Zamora de Hidalgo271,300 MXN
Zapopan417,100 MXN

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