Average Customer Service Associate Salary in Tapachula, Mexico for 2026

In this article, we will look at the average Customer Service Associate salary for 2026 in Tapachula and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Mexican peso. To keep things simple, we are using the MXN currency code instead of the currency symbol $.

How Much Does a Customer Service Associate Make in Tapachula?

A Customer Service Associate working in Tapachula will typically earn around 146,200 MXN per year, and this can range from the lowest average salary of about 74,540 MXN to the highest average salary of 225,300 MXN.

Average Annual Salary146,200 MXN
Average Monthly Salary12,183 MXN
Average Lowest Salary74,540 MXN
Lowest Monthly Salary6,211 MXN
Average Highest Salary225,300 MXN
Highest Monthly Salary18,775 MXN

These are average salaries for a Customer Service Associate in Tapachula and include benefits such as housing and transport. It's also possible for a Customer Service Associate to earn more or less than the average salaries shown above.

Customer Service Associate salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Service Associate Salaries in Tapachula

So we've looked at the average salaries a Customer Service Associate will earn in Tapachula. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Service Associate can earn between 74,540 MXN and 225,300 MXN on average in Tapachula. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Service Associate in Tapachula is 146,200 MXN. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 146,200 MXN, and 50% of the population earn more than 146,200 MXN.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Service Associate salary in Tapachula, 25% of the population are earning less than 99,080 MXN while 75% of the population earn more than 99,080 MXN.

75% of the population earn less than 187,500 MXN, and 25% of the population earn more than 187,500 MXN.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Service Associate Salary by Experience Level in Tapachula

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Service Associate salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Service Associate in Tapachula that has less than two years of experience can expect to earn somewhere in the region of 88,260 MXN.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Service Associate salary would increase to 116,180 MXN.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Service Associate, the average salary would be 154,700 MXN.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 185,100 MXN.
  • 15 - 20 Years Experience. A Customer Service Associate with 15 to 20 years of experience can earn an average of 197,600 MXN.
  • 20+ Years Experience. For a Customer Service Associate with more than 20 years, the expected average salary increases to 212,500 MXN.

Average Salary by Experience Chart

0-2 Years-
88,260 MXN
2-5 Years+32%
116,180 MXN
5-10 Years+34%
154,700 MXN
10-15 Years+19%
185,100 MXN
15-20 Years+8%
197,600 MXN
20+ Years+7%
212,500 MXN

Customer Service Associate Salary by Education Level in Tapachula

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Service Associate in Tapachula based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Service Associate in Tapachula with a high school education can earn an average salary of 116,180 MXN.
  • Certificate or Diploma. A Customer Service Associate in Tapachula with a certificate or diploma education can earn an average salary of 161,300 MXN.
  • Bachelor's Degree. A Customer Service Associate in Tapachula with a bachelor's degree education can earn an average salary of 201,100 MXN.

Average Salary by Education Chart

High School-
116,180 MXN
Certificate or Diploma+40%
161,300 MXN
Bachelor's Degree+25%
201,100 MXN

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Mexico is around 166,000 to 498,000 MXN and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Service Associate Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Tapachula, a male customer service associate will earn an average of 148,300 MXN, while a female customer service associate will earn around 159,400 MXN.

This means that a male customer service associate earns approximately 7% less than a female customer service associate for performing the same job.

Average Salary by Gender Chart in Tapachula

Male-
148,300 MXN
Female+7%
159,400 MXN

Customer Service Associate Average Pay Raise in Tapachula

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Service Associate in Tapachula is around 9% every 18 months.

The national average pay raise across all professions and industries in Mexico is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 9 ÷ 18 ) × 12  = 6%

What this means is that a Customer Service Associate in Tapachula can expect to receive an average pay raise of around 6% every 12 months.

Annual Pay Raise by Industry in Tapachula for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Mexico.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
4%
Energy-
8%
Information Technology-
3%
Healthcare-
7%
Travel-
2%
Construction-
6%
Education-
1%

Customer Service Associate Bonus and Incentive Rates in Tapachula

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Service Associate is a low bonus based job, with 49% of employees reporting at least one bonus in the last 12 months.

51% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 4% to 5%.

Received Bonus-
49%
No Bonus-
51%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Mexico earn approximately 8% more than private sector employees in the same role.

Public Sector-
415,900 MXN
Private Sector-8%
384,200 MXN

Salaries for Jobs Similar to a Customer Service Associate

In the table below, we have salary information for jobs that are similar to a Customer Service Associate in Tapachula.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center181,600 MXN
Account Service RepresentativeCustomer Service and Call Center175,900 MXN
Business Support SpecialistCustomer Service and Call Center252,300 MXN
Call Center AdvisorCustomer Service and Call Center187,500 MXN
Call Center Duty ManagerCustomer Service and Call Center267,100 MXN
Call Center ManagerCustomer Service and Call Center478,000 MXN
Call Center ManagerCustomer Service and Call Center478,100 MXN
Call Center Quality AnalystCustomer Service and Call Center294,300 MXN
Call Center RepresentativeCustomer Service and Call Center152,000 MXN
Call Center SchedulerCustomer Service and Call Center168,100 MXN
Call Center Scheduling ManagerCustomer Service and Call Center249,600 MXN
Call Center SupervisorCustomer Service and Call Center212,500 MXN
Call Center Team LeaderCustomer Service and Call Center267,100 MXN
Client Engagement SpecialestCustomer Service and Call Center288,100 MXN
Client ExecutiveCustomer Service and Call Center200,000 MXN
Client Liaison OfficerCustomer Service and Call Center137,400 MXN
Client Relations ManagerCustomer Service and Call Center535,800 MXN
Client Relationship ExecutiveCustomer Service and Call Center483,800 MXN
Client Relationship ManagerCustomer Service and Call Center563,300 MXN
Client Service AnalystCustomer Service and Call Center322,600 MXN
Client Service RepresentativeCustomer Service and Call Center143,200 MXN
Client Strategy SpecialistCustomer Service and Call Center308,300 MXN
Contracts SpecialistCustomer Service and Call Center251,500 MXN
Customer Care OfficerCustomer Service and Call Center142,300 MXN
Customer Care RepresentativeCustomer Service and Call Center150,000 MXN
Customer Center SupervisorCustomer Service and Call Center172,200 MXN
Customer Experience AnalystCustomer Service and Call Center192,000 MXN
Customer Experience ManagerCustomer Service and Call Center518,900 MXN
Customer Experience SpecialistCustomer Service and Call Center351,900 MXN
Customer Fulfillment SpecialistCustomer Service and Call Center301,300 MXN
Customer Insights AnalystCustomer Service and Call Center327,300 MXN
Customer Problem ManagerCustomer Service and Call Center341,400 MXN
Customer Relations ManagerCustomer Service and Call Center525,700 MXN
Customer Relations SpecialistCustomer Service and Call Center307,400 MXN
Customer Sales RepresentativeCustomer Service and Call Center152,000 MXN
Customer Sales SupportCustomer Service and Call Center150,000 MXN
Customer Service AdministrationCustomer Service and Call Center185,100 MXN
Customer Service AdvisorCustomer Service and Call Center340,400 MXN
Customer Service AgentCustomer Service and Call Center154,700 MXN
Customer Service CoordinatorCustomer Service and Call Center174,000 MXN
Customer Service Country ManagerCustomer Service and Call Center605,700 MXN
Customer Service ExecutiveCustomer Service and Call Center369,300 MXN
Customer Service ManagerCustomer Service and Call Center524,400 MXN
Customer Service ManagerCustomer Service and Call Center555,800 MXN
Customer Service OfficerCustomer Service and Call Center158,700 MXN
Customer Service RepresentativeCustomer Service and Call Center152,100 MXN
Customer Service Sales SupportCustomer Service and Call Center152,100 MXN
Customer Service SpecialistCustomer Service and Call Center148,300 MXN
Customer Service SupervisorCustomer Service and Call Center237,400 MXN
Customer Service Team LeaderCustomer Service and Call Center351,900 MXN
Customer Service TrainerCustomer Service and Call Center273,300 MXN
Customer Service Working SupervisorCustomer Service and Call Center265,000 MXN
Customer Solutions RepresentativeCustomer Service and Call Center325,800 MXN
Customer Success ManagerCustomer Service and Call Center487,600 MXN
Customer Success SpecialistCustomer Service and Call Center325,600 MXN
Customer Support AgentCustomer Service and Call Center152,100 MXN
Dispute Resolution SpecialistCustomer Service and Call Center267,100 MXN
Field Service RepresentativeCustomer Service and Call Center161,300 MXN
Guest Relations OfficerCustomer Service and Call Center118,060 MXN
Guest Service AgentCustomer Service and Call Center115,640 MXN
Inbound Call Center RepresentativeCustomer Service and Call Center148,300 MXN
Inbound Sales RepresentativeCustomer Service and Call Center157,600 MXN
Internet Banking SupervisorCustomer Service and Call Center504,400 MXN
Lead AdministratorCustomer Service and Call Center301,800 MXN
Logistics CoordinatorCustomer Service and Call Center172,400 MXN
Operations Support ManagerCustomer Service and Call Center466,300 MXN
Real Time AnalystCustomer Service and Call Center314,500 MXN
Regional Account ManagerCustomer Service and Call Center480,300 MXN
Service AdministratorCustomer Service and Call Center251,500 MXN
Service Delivery ManagerCustomer Service and Call Center489,600 MXN
Service WriterCustomer Service and Call Center130,400 MXN
Sourcing AssistantCustomer Service and Call Center105,620 MXN
Telephone OperatorCustomer Service and Call Center110,380 MXN
Vendor Administration SpecialistCustomer Service and Call Center192,000 MXN
Workforce ManagerCustomer Service and Call Center330,700 MXN

Salary Comparison by City

If you want to compare salaries with different cities in Mexico, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Acapulco180,500 MXN
Acuna143,200 MXN
Aguascalientes190,500 MXN
Boca del Rio129,000 MXN
Buenavista137,400 MXN
Campeche142,300 MXN
Cancun172,200 MXN
Celaya163,800 MXN
Chalco136,100 MXN
Chetumal134,600 MXN
Chicoloapan128,500 MXN
Chihuahua192,000 MXN
Chilpancingo138,200 MXN
Chimalhuacan175,900 MXN
Cholula de Rivadabia139,100 MXN
Ciudad Apodaca174,000 MXN
Ciudad Juarez137,400 MXN
Ciudad Lopez Mateos172,200 MXN
Ciudad Obregon159,500 MXN
Ciudad Santa Catarina159,500 MXN
Ciudad Valles129,000 MXN
Ciudad Victoria152,000 MXN
Ciudad del Carmen138,200 MXN
Coacalco159,500 MXN
Coatzacoalcos148,300 MXN
Colima128,500 MXN
Cordoba119,900 MXN
Cuautitlan Izcalli176,800 MXN
Cuautla125,100 MXN
Cuernavaca163,800 MXN
Culiacan183,700 MXN
Delicias115,600 MXN
Durango172,400 MXN
Ecatepec de Morelos192,000 MXN
Ensenada157,600 MXN
Fresnillo119,020 MXN
General Escobedo172,200 MXN
Gomez Palacio150,000 MXN
Guadalajara195,200 MXN
Guadalupe180,500 MXN
Guaymas123,400 MXN
Hermosillo187,500 MXN
Hidalgo del Parral113,700 MXN
Iguala117,440 MXN
Irapuato172,400 MXN
Ixtapaluca157,600 MXN
Jiutepec136,200 MXN
La Paz151,800 MXN
Leon197,600 MXN
Los Mochis152,100 MXN
Los Reyes la Paz159,100 MXN
Manzanillo125,700 MXN
Matamoros168,100 MXN
Mazatlan158,700 MXN
Merida176,800 MXN
Metepec150,000 MXN
Mexicali176,800 MXN
Mexico City201,100 MXN
Minatitlan117,600 MXN
Monclova148,300 MXN
Monterrey189,300 MXN
Morelia183,700 MXN
Naucalpan181,600 MXN
Navojoa115,260 MXN
Nezahualcoyotl185,100 MXN
Nogales138,200 MXN
Nuevo Laredo163,800 MXN
Oaxaca148,300 MXN
Ojo de Agua146,200 MXN
Orizaba117,440 MXN
Pachuca142,300 MXN
Piedras Negras134,600 MXN
Playa del Carmen130,400 MXN
Poza Rica138,200 MXN
Puebla187,500 MXN
Puerto Vallarta137,400 MXN
Queretaro183,600 MXN
Reynosa183,600 MXN
Salamanca139,100 MXN
Saltillo174,000 MXN
San Cristobal de las Casas136,100 MXN
San Juan del Rio119,860 MXN
San Luis Potosi190,500 MXN
San Luis Rio Colorado129,000 MXN
San Nicolas de los Garza163,800 MXN
San Pablo de las Salinas136,100 MXN
San Pedro Garza Garcia119,900 MXN
Soledad de Graciano Sanchez152,000 MXN
Tampico151,800 MXN
Tehuacan142,300 MXN
Tepic159,400 MXN
Tijuana191,600 MXN
Tlalnepantla de Baz176,800 MXN
Tlaquepaque175,900 MXN
Toluca161,600 MXN
Tonala167,100 MXN
Torreon172,200 MXN
Tuxtla Gutierrez172,200 MXN
Uruapan152,300 MXN
Veracruz172,200 MXN
Villa Nicolas Romero159,100 MXN
Villahermosa159,500 MXN
Xalapa161,600 MXN
Xico158,700 MXN
Zacatecas118,060 MXN
Zamora de Hidalgo128,900 MXN
Zapopan194,600 MXN

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