Average Customer Service Administration Salary in Denmark for 2026

In this article, we will look at the average Customer Service Administration salary for 2026 in Denmark and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Danish krone. To keep things simple, we are using the DKK currency code instead of the currency symbol kr.

How Much Does a Customer Service Administration Make in Denmark?

A Customer Service Administration working in Denmark will typically earn around 216,800 DKK per year, and this can range from the lowest average salary of about 106,820 DKK to the highest average salary of 339,100 DKK.

Average Annual Salary216,800 DKK
Average Monthly Salary18,066 DKK
Average Lowest Salary106,820 DKK
Lowest Monthly Salary8,901 DKK
Average Highest Salary339,100 DKK
Highest Monthly Salary28,258 DKK

These are average salaries for a Customer Service Administration in Denmark and include benefits such as housing and transport. It's also possible for a Customer Service Administration to earn more or less than the average salaries shown above.

Customer Service Administration salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Service Administration Salaries in Denmark

So we've looked at the average salaries a Customer Service Administration will earn in Denmark. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Service Administration can earn between 106,820 DKK and 339,100 DKK on average in Denmark. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Service Administration in Denmark is 216,800 DKK. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 216,800 DKK, and 50% of the population earn more than 216,800 DKK.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Service Administration salary in Denmark, 25% of the population are earning less than 148,300 DKK while 75% of the population earn more than 148,300 DKK.

75% of the population earn less than 275,500 DKK, and 25% of the population earn more than 275,500 DKK.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Service Administration Salary by Experience Level in Denmark

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Service Administration salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Service Administration in Denmark that has less than two years of experience can expect to earn somewhere in the region of 128,900 DKK.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Service Administration salary would increase to 172,400 DKK.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Service Administration, the average salary would be 231,000 DKK.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 273,000 DKK.
  • 15 - 20 Years Experience. A Customer Service Administration with 15 to 20 years of experience can earn an average of 299,500 DKK.
  • 20+ Years Experience. For a Customer Service Administration with more than 20 years, the expected average salary increases to 317,700 DKK.

Average Salary by Experience Chart

0-2 Years-
128,900 DKK
2-5 Years+32%
172,400 DKK
5-10 Years+34%
231,000 DKK
10-15 Years+19%
273,000 DKK
15-20 Years+8%
299,500 DKK
20+ Years+7%
317,700 DKK

Customer Service Administration Salary by Education Level in Denmark

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Service Administration in Denmark based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Service Administration in Denmark with a high school education can earn an average salary of 172,400 DKK.
  • Certificate or Diploma. A Customer Service Administration in Denmark with a certificate or diploma education can earn an average salary of 239,300 DKK.
  • Bachelor's Degree. A Customer Service Administration in Denmark with a bachelor's degree education can earn an average salary of 301,800 DKK.

Average Salary by Education Chart

High School-
172,400 DKK
Certificate or Diploma+40%
239,300 DKK
Bachelor's Degree+25%
301,800 DKK

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Denmark is around 203,000 to 610,000 DKK and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Service Administration Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Denmark, a male customer service administration will earn an average of 222,300 DKK, while a female customer service administration will earn around 210,500 DKK.

This means that a male customer service administration earns approximately 6% more than a female customer service administration for performing the same job.

Average Salary by Gender Chart in Denmark

Male-
222,300 DKK
Female-6%
210,500 DKK

Customer Service Administration Average Pay Raise in Denmark

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Service Administration in Denmark is around 10% every 15 months.

The national average pay raise across all professions and industries in Denmark is around 9% every 15 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 15 ) × 12  = 8%

What this means is that a Customer Service Administration in Denmark can expect to receive an average pay raise of around 8% every 12 months.

Annual Pay Raise by Industry in Denmark for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Denmark.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
4%
Energy-
8%
Information Technology-
3%
Healthcare-
7%
Travel-
2%
Construction-
6%
Education-
1%

Customer Service Administration Bonus and Incentive Rates in Denmark

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Service Administration is a moderate bonus based job, with 55% of employees reporting at least one bonus in the last 12 months.

45% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.

Received Bonus-
55%
No Bonus-
45%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Denmark earn approximately 6% more than private sector employees in the same role.

Public Sector-
502,200 DKK
Private Sector-6%
472,100 DKK

Salaries for Jobs Similar to a Customer Service Administration

In the table below, we have salary information for jobs that are similar to a Customer Service Administration in Denmark.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center207,700 DKK
Account Service RepresentativeCustomer Service and Call Center215,100 DKK
Business Support SpecialistCustomer Service and Call Center308,900 DKK
Call Center AdvisorCustomer Service and Call Center232,400 DKK
Call Center Duty ManagerCustomer Service and Call Center327,300 DKK
Call Center ManagerCustomer Service and Call Center572,200 DKK
Call Center ManagerCustomer Service and Call Center576,500 DKK
Call Center Quality AnalystCustomer Service and Call Center354,000 DKK
Call Center RepresentativeCustomer Service and Call Center187,500 DKK
Call Center RepresentativeCustomer Service and Call Center189,300 DKK
Call Center SchedulerCustomer Service and Call Center209,700 DKK
Call Center Scheduling ManagerCustomer Service and Call Center288,700 DKK
Call Center SupervisorCustomer Service and Call Center253,400 DKK
Call Center Team LeaderCustomer Service and Call Center313,700 DKK
Client Engagement SpecialestCustomer Service and Call Center340,400 DKK
Client ExecutiveCustomer Service and Call Center240,500 DKK
Client Liaison OfficerCustomer Service and Call Center180,300 DKK
Client Relations ManagerCustomer Service and Call Center633,100 DKK
Client Relationship ExecutiveCustomer Service and Call Center592,600 DKK
Client Relationship ManagerCustomer Service and Call Center638,700 DKK
Client Service AnalystCustomer Service and Call Center366,200 DKK
Client Service RepresentativeCustomer Service and Call Center180,300 DKK
Client Strategy SpecialistCustomer Service and Call Center394,300 DKK
Contracts SpecialistCustomer Service and Call Center290,800 DKK
Customer Care OfficerCustomer Service and Call Center185,100 DKK
Customer Care RepresentativeCustomer Service and Call Center172,200 DKK
Customer Center SupervisorCustomer Service and Call Center221,500 DKK
Customer Experience AnalystCustomer Service and Call Center227,600 DKK
Customer Experience ManagerCustomer Service and Call Center672,600 DKK
Customer Experience SpecialistCustomer Service and Call Center386,400 DKK
Customer Fulfillment SpecialistCustomer Service and Call Center375,200 DKK
Customer Insights AnalystCustomer Service and Call Center377,200 DKK
Customer Problem ManagerCustomer Service and Call Center414,000 DKK
Customer Relations ManagerCustomer Service and Call Center646,600 DKK
Customer Relations SpecialistCustomer Service and Call Center394,300 DKK
Customer Sales RepresentativeCustomer Service and Call Center172,400 DKK
Customer Sales SupportCustomer Service and Call Center190,500 DKK
Customer Service AdvisorCustomer Service and Call Center409,000 DKK
Customer Service AgentCustomer Service and Call Center187,500 DKK
Customer Service AssociateCustomer Service and Call Center189,300 DKK
Customer Service CoordinatorCustomer Service and Call Center212,500 DKK
Customer Service Country ManagerCustomer Service and Call Center754,900 DKK
Customer Service ExecutiveCustomer Service and Call Center437,300 DKK
Customer Service ManagerCustomer Service and Call Center628,000 DKK
Customer Service ManagerCustomer Service and Call Center641,900 DKK
Customer Service OfficerCustomer Service and Call Center181,600 DKK
Customer Service RepresentativeCustomer Service and Call Center185,100 DKK
Customer Service Sales SupportCustomer Service and Call Center172,200 DKK
Customer Service SpecialistCustomer Service and Call Center172,200 DKK
Customer Service SupervisorCustomer Service and Call Center273,300 DKK
Customer Service Team LeaderCustomer Service and Call Center396,300 DKK
Customer Service TrainerCustomer Service and Call Center344,600 DKK
Customer Service Working SupervisorCustomer Service and Call Center315,900 DKK
Customer Solutions RepresentativeCustomer Service and Call Center394,300 DKK
Customer Success ManagerCustomer Service and Call Center605,700 DKK
Customer Success SpecialistCustomer Service and Call Center385,300 DKK
Customer Support AgentCustomer Service and Call Center187,300 DKK
Dispute Resolution SpecialistCustomer Service and Call Center332,100 DKK
Field Service RepresentativeCustomer Service and Call Center196,800 DKK
Guest Relations OfficerCustomer Service and Call Center142,300 DKK
Guest Service AgentCustomer Service and Call Center148,300 DKK
Inbound Call Center RepresentativeCustomer Service and Call Center187,500 DKK
Inbound Sales RepresentativeCustomer Service and Call Center187,500 DKK
Internet Banking SupervisorCustomer Service and Call Center592,600 DKK
Lead AdministratorCustomer Service and Call Center378,800 DKK
Logistics CoordinatorCustomer Service and Call Center205,700 DKK
Operations Support ManagerCustomer Service and Call Center556,000 DKK
Real Time AnalystCustomer Service and Call Center359,900 DKK
Regional Account ManagerCustomer Service and Call Center580,600 DKK
Service AdministratorCustomer Service and Call Center296,000 DKK
Service Delivery ManagerCustomer Service and Call Center614,600 DKK
Service WriterCustomer Service and Call Center150,000 DKK
Sourcing AssistantCustomer Service and Call Center125,100 DKK
Telephone OperatorCustomer Service and Call Center138,800 DKK
Vendor Administration SpecialistCustomer Service and Call Center222,300 DKK
Workforce ManagerCustomer Service and Call Center367,200 DKK

Salary Comparison by City

If you want to compare salaries with different cities in Denmark, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Copenhagen243,000 DKK

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