Average Customer Problem Manager Salary in General Escobedo, Mexico for 2026

In this article, we will look at the average Customer Problem Manager salary for 2026 in General Escobedo and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Mexican peso. To keep things simple, we are using the MXN currency code instead of the currency symbol $.

How Much Does a Customer Problem Manager Make in General Escobedo?

A Customer Problem Manager working in General Escobedo will typically earn around 354,000 MXN per year, and this can range from the lowest average salary of about 175,900 MXN to the highest average salary of 551,200 MXN.

Average Annual Salary354,000 MXN
Average Monthly Salary29,500 MXN
Average Lowest Salary175,900 MXN
Lowest Monthly Salary14,658 MXN
Average Highest Salary551,200 MXN
Highest Monthly Salary45,933 MXN

These are average salaries for a Customer Problem Manager in General Escobedo and include benefits such as housing and transport. It's also possible for a Customer Problem Manager to earn more or less than the average salaries shown above.

Customer Problem Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Problem Manager Salaries in General Escobedo

So we've looked at the average salaries a Customer Problem Manager will earn in General Escobedo. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Problem Manager can earn between 175,900 MXN and 551,200 MXN on average in General Escobedo. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Problem Manager in General Escobedo is 354,000 MXN. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 354,000 MXN, and 50% of the population earn more than 354,000 MXN.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Problem Manager salary in General Escobedo, 25% of the population are earning less than 239,000 MXN while 75% of the population earn more than 239,000 MXN.

75% of the population earn less than 454,300 MXN, and 25% of the population earn more than 454,300 MXN.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Problem Manager Salary by Experience Level in General Escobedo

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Problem Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Problem Manager in General Escobedo that has less than two years of experience can expect to earn somewhere in the region of 212,500 MXN.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Problem Manager salary would increase to 283,400 MXN.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Problem Manager, the average salary would be 377,200 MXN.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 451,000 MXN.
  • 15 - 20 Years Experience. A Customer Problem Manager with 15 to 20 years of experience can earn an average of 485,200 MXN.
  • 20+ Years Experience. For a Customer Problem Manager with more than 20 years, the expected average salary increases to 522,700 MXN.

Average Salary by Experience Chart

0-2 Years-
212,500 MXN
2-5 Years+32%
283,400 MXN
5-10 Years+34%
377,200 MXN
10-15 Years+19%
451,000 MXN
15-20 Years+8%
485,200 MXN
20+ Years+7%
522,700 MXN

Customer Problem Manager Salary by Education Level in General Escobedo

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Problem Manager in General Escobedo based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Problem Manager in General Escobedo with a high school education can earn an average salary of 267,100 MXN.
  • Certificate or Diploma. A Customer Problem Manager in General Escobedo with a certificate or diploma education can earn an average salary of 305,600 MXN.
  • Bachelor's Degree. A Customer Problem Manager in General Escobedo with a bachelor's degree education can earn an average salary of 414,000 MXN.
  • Master's Degree. A Customer Problem Manager in General Escobedo with a master's degree education can earn an average salary of 522,700 MXN.

Average Salary by Education Chart

High School-
267,100 MXN
Certificate or Diploma+14%
305,600 MXN
Bachelor's Degree+36%
414,000 MXN
Master's Degree+26%
522,700 MXN

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Mexico is around 166,000 to 498,000 MXN and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Problem Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In General Escobedo, a male customer problem manager will earn an average of 359,900 MXN, while a female customer problem manager will earn around 332,500 MXN.

This means that a male customer problem manager earns approximately 8% more than a female customer problem manager for performing the same job.

Average Salary by Gender Chart in General Escobedo

Male-
359,900 MXN
Female-8%
332,500 MXN

Customer Problem Manager Average Pay Raise in General Escobedo

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Problem Manager in General Escobedo is around 10% every 19 months.

The national average pay raise across all professions and industries in Mexico is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 19 ) × 12  = 6%

What this means is that a Customer Problem Manager in General Escobedo can expect to receive an average pay raise of around 6% every 12 months.

Annual Pay Raise by Industry in General Escobedo for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Mexico.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
4%
Energy-
8%
Information Technology-
3%
Healthcare-
7%
Travel-
2%
Construction-
6%
Education-
1%

Customer Problem Manager Bonus and Incentive Rates in General Escobedo

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Problem Manager is a moderate bonus based job, with 56% of employees reporting at least one bonus in the last 12 months.

44% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.

Received Bonus-
56%
No Bonus-
44%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Mexico earn approximately 8% more than private sector employees in the same role.

Public Sector-
415,900 MXN
Private Sector-8%
384,200 MXN

Salaries for Jobs Similar to a Customer Problem Manager

In the table below, we have salary information for jobs that are similar to a Customer Problem Manager in General Escobedo.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center181,600 MXN
Account Service RepresentativeCustomer Service and Call Center175,900 MXN
Business Support SpecialistCustomer Service and Call Center252,300 MXN
Call Center AdvisorCustomer Service and Call Center187,500 MXN
Call Center Duty ManagerCustomer Service and Call Center267,100 MXN
Call Center ManagerCustomer Service and Call Center478,000 MXN
Call Center ManagerCustomer Service and Call Center478,100 MXN
Call Center Quality AnalystCustomer Service and Call Center294,300 MXN
Call Center RepresentativeCustomer Service and Call Center152,000 MXN
Call Center SchedulerCustomer Service and Call Center168,100 MXN
Call Center Scheduling ManagerCustomer Service and Call Center249,600 MXN
Call Center SupervisorCustomer Service and Call Center212,500 MXN
Call Center Team LeaderCustomer Service and Call Center267,100 MXN
Client Engagement SpecialestCustomer Service and Call Center288,100 MXN
Client ExecutiveCustomer Service and Call Center200,000 MXN
Client Liaison OfficerCustomer Service and Call Center137,400 MXN
Client Relations ManagerCustomer Service and Call Center535,800 MXN
Client Relationship ExecutiveCustomer Service and Call Center483,800 MXN
Client Relationship ManagerCustomer Service and Call Center563,300 MXN
Client Service AnalystCustomer Service and Call Center322,600 MXN
Client Service RepresentativeCustomer Service and Call Center143,200 MXN
Client Strategy SpecialistCustomer Service and Call Center308,300 MXN
Contracts SpecialistCustomer Service and Call Center251,500 MXN
Customer Care OfficerCustomer Service and Call Center142,300 MXN
Customer Care RepresentativeCustomer Service and Call Center150,000 MXN
Customer Center SupervisorCustomer Service and Call Center172,200 MXN
Customer Experience AnalystCustomer Service and Call Center192,000 MXN
Customer Experience ManagerCustomer Service and Call Center518,900 MXN
Customer Experience SpecialistCustomer Service and Call Center351,900 MXN
Customer Fulfillment SpecialistCustomer Service and Call Center301,300 MXN
Customer Insights AnalystCustomer Service and Call Center327,300 MXN
Customer Relations ManagerCustomer Service and Call Center525,700 MXN
Customer Relations SpecialistCustomer Service and Call Center307,400 MXN
Customer Sales RepresentativeCustomer Service and Call Center152,000 MXN
Customer Sales SupportCustomer Service and Call Center150,000 MXN
Customer Service AdministrationCustomer Service and Call Center185,100 MXN
Customer Service AdvisorCustomer Service and Call Center340,400 MXN
Customer Service AgentCustomer Service and Call Center154,700 MXN
Customer Service AssociateCustomer Service and Call Center152,300 MXN
Customer Service CoordinatorCustomer Service and Call Center174,000 MXN
Customer Service Country ManagerCustomer Service and Call Center605,700 MXN
Customer Service ExecutiveCustomer Service and Call Center369,300 MXN
Customer Service ManagerCustomer Service and Call Center524,400 MXN
Customer Service ManagerCustomer Service and Call Center555,800 MXN
Customer Service OfficerCustomer Service and Call Center158,700 MXN
Customer Service RepresentativeCustomer Service and Call Center152,100 MXN
Customer Service Sales SupportCustomer Service and Call Center152,100 MXN
Customer Service SpecialistCustomer Service and Call Center148,300 MXN
Customer Service SupervisorCustomer Service and Call Center237,400 MXN
Customer Service Team LeaderCustomer Service and Call Center351,900 MXN
Customer Service TrainerCustomer Service and Call Center273,300 MXN
Customer Service Working SupervisorCustomer Service and Call Center265,000 MXN
Customer Solutions RepresentativeCustomer Service and Call Center325,800 MXN
Customer Success ManagerCustomer Service and Call Center487,600 MXN
Customer Success SpecialistCustomer Service and Call Center325,600 MXN
Customer Support AgentCustomer Service and Call Center152,100 MXN
Dispute Resolution SpecialistCustomer Service and Call Center267,100 MXN
Field Service RepresentativeCustomer Service and Call Center161,300 MXN
Guest Relations OfficerCustomer Service and Call Center118,060 MXN
Guest Service AgentCustomer Service and Call Center115,640 MXN
Inbound Call Center RepresentativeCustomer Service and Call Center148,300 MXN
Inbound Sales RepresentativeCustomer Service and Call Center157,600 MXN
Internet Banking SupervisorCustomer Service and Call Center504,400 MXN
Lead AdministratorCustomer Service and Call Center301,800 MXN
Logistics CoordinatorCustomer Service and Call Center172,400 MXN
Operations Support ManagerCustomer Service and Call Center466,300 MXN
Real Time AnalystCustomer Service and Call Center314,500 MXN
Regional Account ManagerCustomer Service and Call Center480,300 MXN
Service AdministratorCustomer Service and Call Center251,500 MXN
Service Delivery ManagerCustomer Service and Call Center489,600 MXN
Service WriterCustomer Service and Call Center130,400 MXN
Sourcing AssistantCustomer Service and Call Center105,620 MXN
Telephone OperatorCustomer Service and Call Center110,380 MXN
Vendor Administration SpecialistCustomer Service and Call Center192,000 MXN
Workforce ManagerCustomer Service and Call Center330,700 MXN

Salary Comparison by City

If you want to compare salaries with different cities in Mexico, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Acapulco417,200 MXN
Acuna308,900 MXN
Aguascalientes426,700 MXN
Boca del Rio288,100 MXN
Buenavista311,700 MXN
Campeche335,100 MXN
Cancun388,100 MXN
Celaya345,100 MXN
Chalco294,700 MXN
Chetumal279,400 MXN
Chicoloapan301,800 MXN
Chihuahua404,600 MXN
Chilpancingo301,600 MXN
Chimalhuacan377,200 MXN
Cholula de Rivadabia294,300 MXN
Ciudad Apodaca377,200 MXN
Ciudad Juarez296,000 MXN
Ciudad Lopez Mateos390,000 MXN
Ciudad Obregon345,100 MXN
Ciudad Santa Catarina341,400 MXN
Ciudad Valles273,000 MXN
Ciudad Victoria352,000 MXN
Ciudad del Carmen297,000 MXN
Coacalco354,000 MXN
Coatzacoalcos308,900 MXN
Colima290,800 MXN
Cordoba288,700 MXN
Cuautitlan Izcalli372,600 MXN
Cuautla294,700 MXN
Cuernavaca361,600 MXN
Culiacan407,300 MXN
Delicias263,100 MXN
Durango375,200 MXN
Ecatepec de Morelos445,100 MXN
Ensenada353,600 MXN
Fresnillo261,300 MXN
Gomez Palacio344,600 MXN
Guadalajara431,100 MXN
Guadalupe409,000 MXN
Guaymas265,000 MXN
Hermosillo403,100 MXN
Hidalgo del Parral254,800 MXN
Iguala275,200 MXN
Irapuato354,000 MXN
Ixtapaluca335,800 MXN
Jiutepec281,500 MXN
La Paz315,900 MXN
Leon413,900 MXN
Los Mochis335,800 MXN
Los Reyes la Paz340,400 MXN
Manzanillo261,300 MXN
Matamoros384,200 MXN
Mazatlan369,300 MXN
Merida389,200 MXN
Metepec301,300 MXN
Mexicali411,400 MXN
Mexico City414,000 MXN
Minatitlan261,300 MXN
Monclova322,600 MXN
Monterrey420,100 MXN
Morelia394,500 MXN
Naucalpan414,000 MXN
Navojoa243,000 MXN
Nezahualcoyotl396,300 MXN
Nogales313,700 MXN
Nuevo Laredo362,200 MXN
Oaxaca325,800 MXN
Ojo de Agua335,100 MXN
Orizaba272,800 MXN
Pachuca313,700 MXN
Piedras Negras292,000 MXN
Playa del Carmen273,000 MXN
Poza Rica311,700 MXN
Puebla417,100 MXN
Puerto Vallarta297,000 MXN
Queretaro378,300 MXN
Reynosa397,900 MXN
Salamanca282,500 MXN
Saltillo392,300 MXN
San Cristobal de las Casas283,700 MXN
San Juan del Rio263,900 MXN
San Luis Potosi401,300 MXN
San Luis Rio Colorado288,700 MXN
San Nicolas de los Garza357,300 MXN
San Pablo de las Salinas299,500 MXN
San Pedro Garza Garcia259,100 MXN
Soledad de Graciano Sanchez318,800 MXN
Tampico361,600 MXN
Tapachula317,700 MXN
Tehuacan317,700 MXN
Tepic357,700 MXN
Tijuana406,300 MXN
Tlalnepantla de Baz384,500 MXN
Tlaquepaque390,000 MXN
Toluca378,300 MXN
Tonala382,600 MXN
Torreon406,300 MXN
Tuxtla Gutierrez385,300 MXN
Uruapan332,100 MXN
Veracruz351,900 MXN
Villa Nicolas Romero325,800 MXN
Villahermosa376,800 MXN
Xalapa361,600 MXN
Xico353,600 MXN
Zacatecas273,300 MXN
Zamora de Hidalgo273,300 MXN
Zapopan430,000 MXN

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