Average Customer Experience Specialist Salary in Batumi, Georgia for 2026

In this article, we will look at the average Customer Experience Specialist salary for 2026 in Batumi and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the lari. To keep things simple, we are using the GEL currency code instead of the currency symbol .

How Much Does a Customer Experience Specialist Make in Batumi?

A Customer Experience Specialist working in Batumi will typically earn around 66,180 GEL per year, and this can range from the lowest average salary of about 34,240 GEL to the highest average salary of 104,920 GEL.

Average Annual Salary66,180 GEL
Average Monthly Salary5,515 GEL
Average Lowest Salary34,240 GEL
Lowest Monthly Salary2,853 GEL
Average Highest Salary104,920 GEL
Highest Monthly Salary8,743 GEL

These are average salaries for a Customer Experience Specialist in Batumi and include benefits such as housing and transport. It's also possible for a Customer Experience Specialist to earn more or less than the average salaries shown above.

Customer Experience Specialist salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Experience Specialist Salaries in Batumi

So we've looked at the average salaries a Customer Experience Specialist will earn in Batumi. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Experience Specialist can earn between 34,240 GEL and 104,920 GEL on average in Batumi. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Experience Specialist in Batumi is 67,320 GEL. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 67,320 GEL, and 50% of the population earn more than 67,320 GEL.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Experience Specialist salary in Batumi, 25% of the population are earning less than 47,180 GEL while 75% of the population earn more than 47,180 GEL.

75% of the population earn less than 87,760 GEL, and 25% of the population earn more than 87,760 GEL.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Experience Specialist Salary by Experience Level in Batumi

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Experience Specialist salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Experience Specialist in Batumi that has less than two years of experience can expect to earn somewhere in the region of 40,560 GEL.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Experience Specialist salary would increase to 50,340 GEL.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Experience Specialist, the average salary would be 69,540 GEL.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 87,520 GEL.
  • 15 - 20 Years Experience. A Customer Experience Specialist with 15 to 20 years of experience can earn an average of 93,340 GEL.
  • 20+ Years Experience. For a Customer Experience Specialist with more than 20 years, the expected average salary increases to 97,260 GEL.

Average Salary by Experience Chart

0-2 Years-
40,560 GEL
2-5 Years+29%
50,340 GEL
5-10 Years+38%
69,540 GEL
10-15 Years+24%
87,520 GEL
15-20 Years+7%
93,340 GEL
20+ Years+7%
97,260 GEL

Customer Experience Specialist Salary by Education Level in Batumi

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Experience Specialist in Batumi based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Experience Specialist in Batumi with a high school education can earn an average salary of 49,300 GEL.
  • Certificate or Diploma. A Customer Experience Specialist in Batumi with a certificate or diploma education can earn an average salary of 58,200 GEL.
  • Bachelor's Degree. A Customer Experience Specialist in Batumi with a bachelor's degree education can earn an average salary of 74,560 GEL.
  • Master's Degree. A Customer Experience Specialist in Batumi with a master's degree education can earn an average salary of 96,720 GEL.

Average Salary by Education Chart

High School-
49,300 GEL
Certificate or Diploma+15%
58,200 GEL
Bachelor's Degree+35%
74,560 GEL
Master's Degree+26%
96,720 GEL

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Georgia is around 33,700 to 101,000 GEL and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Experience Specialist Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Batumi, a male customer experience specialist will earn an average of 63,380 GEL, while a female customer experience specialist will earn around 66,480 GEL.

This means that a male customer experience specialist earns approximately 5% less than a female customer experience specialist for performing the same job.

Average Salary by Gender Chart in Batumi

Male-
63,380 GEL
Female+5%
66,480 GEL

Customer Experience Specialist Average Pay Raise in Batumi

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Experience Specialist in Batumi is around 7% every 29 months.

The national average pay raise across all professions and industries in Georgia is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 7 ÷ 29 ) × 12  = 3%

What this means is that a Customer Experience Specialist in Batumi can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in Batumi for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Georgia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
8%
Energy-
7%
Information Technology-
6%
Healthcare-
5%
Travel-
4%
Construction-
3%
Education-
2%

Customer Experience Specialist Bonus and Incentive Rates in Batumi

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Experience Specialist is a moderate bonus based job, with 60% of employees reporting at least one bonus in the last 12 months.

40% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 6% to 8%.

Received Bonus-
60%
No Bonus-
40%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Georgia earn approximately 20% more than private sector employees in the same role.

Public Sector-
89,800 GEL
Private Sector-20%
74,940 GEL

Salaries for Jobs Similar to a Customer Experience Specialist

In the table below, we have salary information for jobs that are similar to a Customer Experience Specialist in Batumi.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center34,160 GEL
Account Service RepresentativeCustomer Service and Call Center37,620 GEL
Business Support SpecialistCustomer Service and Call Center48,760 GEL
Call Center AdvisorCustomer Service and Call Center37,380 GEL
Call Center Duty ManagerCustomer Service and Call Center50,560 GEL
Call Center ManagerCustomer Service and Call Center97,260 GEL
Call Center Quality AnalystCustomer Service and Call Center58,440 GEL
Call Center RepresentativeCustomer Service and Call Center29,320 GEL
Call Center SchedulerCustomer Service and Call Center35,500 GEL
Call Center Scheduling ManagerCustomer Service and Call Center46,040 GEL
Call Center SupervisorCustomer Service and Call Center38,620 GEL
Call Center Team LeaderCustomer Service and Call Center48,160 GEL
Client Engagement SpecialestCustomer Service and Call Center53,380 GEL
Client ExecutiveCustomer Service and Call Center39,080 GEL
Client Liaison OfficerCustomer Service and Call Center27,020 GEL
Client Relations ManagerCustomer Service and Call Center103,260 GEL
Client Relationship ExecutiveCustomer Service and Call Center96,560 GEL
Client Relationship ManagerCustomer Service and Call Center103,260 GEL
Client Service AnalystCustomer Service and Call Center60,840 GEL
Client Service RepresentativeCustomer Service and Call Center27,020 GEL
Client Strategy SpecialistCustomer Service and Call Center60,920 GEL
Contracts SpecialistCustomer Service and Call Center43,800 GEL
Customer Care OfficerCustomer Service and Call Center29,320 GEL
Customer Care RepresentativeCustomer Service and Call Center28,720 GEL
Customer Center SupervisorCustomer Service and Call Center37,200 GEL
Customer Experience AnalystCustomer Service and Call Center38,180 GEL
Customer Experience ManagerCustomer Service and Call Center108,120 GEL
Customer Fulfillment SpecialistCustomer Service and Call Center58,440 GEL
Customer Insights AnalystCustomer Service and Call Center63,040 GEL
Customer Problem ManagerCustomer Service and Call Center63,700 GEL
Customer Relations ManagerCustomer Service and Call Center99,460 GEL
Customer Relations SpecialistCustomer Service and Call Center64,040 GEL
Customer Sales RepresentativeCustomer Service and Call Center32,020 GEL
Customer Sales SupportCustomer Service and Call Center30,220 GEL
Customer Service AdministrationCustomer Service and Call Center34,380 GEL
Customer Service AdvisorCustomer Service and Call Center63,700 GEL
Customer Service AgentCustomer Service and Call Center28,720 GEL
Customer Service AssociateCustomer Service and Call Center27,020 GEL
Customer Service CoordinatorCustomer Service and Call Center34,160 GEL
Customer Service Country ManagerCustomer Service and Call Center119,700 GEL
Customer Service ExecutiveCustomer Service and Call Center66,100 GEL
Customer Service ManagerCustomer Service and Call Center107,960 GEL
Customer Service OfficerCustomer Service and Call Center29,320 GEL
Customer Service RepresentativeCustomer Service and Call Center29,320 GEL
Customer Service Sales SupportCustomer Service and Call Center28,720 GEL
Customer Service SpecialistCustomer Service and Call Center27,020 GEL
Customer Service SupervisorCustomer Service and Call Center41,820 GEL
Customer Service Team LeaderCustomer Service and Call Center63,400 GEL
Customer Service TrainerCustomer Service and Call Center53,600 GEL
Customer Service Working SupervisorCustomer Service and Call Center48,920 GEL
Customer Solutions RepresentativeCustomer Service and Call Center60,460 GEL
Customer Success ManagerCustomer Service and Call Center96,980 GEL
Customer Success SpecialistCustomer Service and Call Center61,620 GEL
Customer Support AgentCustomer Service and Call Center32,020 GEL
Dispute Resolution SpecialistCustomer Service and Call Center50,240 GEL
Field Service RepresentativeCustomer Service and Call Center30,220 GEL
Guest Relations OfficerCustomer Service and Call Center22,340 GEL
Guest Service AgentCustomer Service and Call Center22,660 GEL
Inbound Call Center RepresentativeCustomer Service and Call Center27,020 GEL
Inbound Sales RepresentativeCustomer Service and Call Center27,620 GEL
Internet Banking SupervisorCustomer Service and Call Center97,060 GEL
Lead AdministratorCustomer Service and Call Center58,440 GEL
Logistics CoordinatorCustomer Service and Call Center31,380 GEL
Operations Support ManagerCustomer Service and Call Center84,180 GEL
Real Time AnalystCustomer Service and Call Center57,440 GEL
Regional Account ManagerCustomer Service and Call Center91,660 GEL
Service AdministratorCustomer Service and Call Center45,600 GEL
Service Delivery ManagerCustomer Service and Call Center97,300 GEL
Service WriterCustomer Service and Call Center23,260 GEL
Sourcing AssistantCustomer Service and Call Center21,640 GEL
Telephone OperatorCustomer Service and Call Center20,460 GEL
Vendor Administration SpecialistCustomer Service and Call Center37,740 GEL
Workforce ManagerCustomer Service and Call Center60,920 GEL

Salary Comparison by City

If you want to compare salaries with different cities in Georgia, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Tbilisi69,240 GEL

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