Average Customer Experience Manager Salary in Nagoya, Japan for 2026

In this article, we will look at the average Customer Experience Manager salary for 2026 in Nagoya and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Japanese yen. To keep things simple, we are using the JPY currency code instead of the currency symbol ¥.

How Much Does a Customer Experience Manager Make in Nagoya?

A Customer Experience Manager working in Nagoya will typically earn around 8,664,400 JPY per year, and this can range from the lowest average salary of about 3,984,100 JPY to the highest average salary of 13,798,900 JPY.

Average Annual Salary8,664,400 JPY
Average Monthly Salary722,033 JPY
Average Lowest Salary3,984,100 JPY
Lowest Monthly Salary332,008 JPY
Average Highest Salary13,798,900 JPY
Highest Monthly Salary1,149,908 JPY

These are average salaries for a Customer Experience Manager in Nagoya and include benefits such as housing and transport. It's also possible for a Customer Experience Manager to earn more or less than the average salaries shown above.

Customer Experience Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Experience Manager Salaries in Nagoya

So we've looked at the average salaries a Customer Experience Manager will earn in Nagoya. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Experience Manager can earn between 3,984,100 JPY and 13,798,900 JPY on average in Nagoya. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Experience Manager in Nagoya is 9,361,300 JPY. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 9,361,300 JPY, and 50% of the population earn more than 9,361,300 JPY.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Experience Manager salary in Nagoya, 25% of the population are earning less than 5,998,900 JPY while 75% of the population earn more than 5,998,900 JPY.

75% of the population earn less than 12,481,200 JPY, and 25% of the population earn more than 12,481,200 JPY.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Experience Manager Salary by Experience Level in Nagoya

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Experience Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Experience Manager in Nagoya that has less than two years of experience can expect to earn somewhere in the region of 4,524,400 JPY.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Experience Manager salary would increase to 6,035,400 JPY.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Experience Manager, the average salary would be 8,926,700 JPY.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 10,882,800 JPY.
  • 15 - 20 Years Experience. A Customer Experience Manager with 15 to 20 years of experience can earn an average of 11,867,000 JPY.
  • 20+ Years Experience. For a Customer Experience Manager with more than 20 years, the expected average salary increases to 12,841,200 JPY.

Average Salary by Experience Chart

0-2 Years-
4,524,400 JPY
2-5 Years+34%
6,035,400 JPY
5-10 Years+48%
8,926,700 JPY
10-15 Years+22%
10,882,800 JPY
15-20 Years+9%
11,867,000 JPY
20+ Years+8%
12,841,200 JPY

Customer Experience Manager Salary by Education Level in Nagoya

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Experience Manager in Nagoya based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Experience Manager in Nagoya with a high school education can earn an average salary of 5,555,200 JPY.
  • Certificate or Diploma. A Customer Experience Manager in Nagoya with a certificate or diploma education can earn an average salary of 6,529,400 JPY.
  • Bachelor's Degree. A Customer Experience Manager in Nagoya with a bachelor's degree education can earn an average salary of 9,466,400 JPY.
  • Master's Degree. A Customer Experience Manager in Nagoya with a master's degree education can earn an average salary of 12,361,500 JPY.

Average Salary by Education Chart

High School-
5,555,200 JPY
Certificate or Diploma+18%
6,529,400 JPY
Bachelor's Degree+45%
9,466,400 JPY
Master's Degree+31%
12,361,500 JPY

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Japan is around 2,570,000 to 7,720,000 JPY and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Experience Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Nagoya, a male customer experience manager will earn an average of 9,001,900 JPY, while a female customer experience manager will earn around 8,590,400 JPY.

This means that a male customer experience manager earns approximately 5% more than a female customer experience manager for performing the same job.

Average Salary by Gender Chart in Nagoya

Male-
9,001,900 JPY
Female-5%
8,590,400 JPY

Customer Experience Manager Average Pay Raise in Nagoya

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Experience Manager in Nagoya is around 11% every 18 months.

The national average pay raise across all professions and industries in Japan is around 8% every 16 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 18 ) × 12  = 7%

What this means is that a Customer Experience Manager in Nagoya can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Nagoya for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Japan.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
8%
Energy-
7%
Information Technology-
6%
Healthcare-
5%
Travel-
4%
Construction-
3%
Education-
2%

Customer Experience Manager Bonus and Incentive Rates in Nagoya

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Experience Manager is a high bonus based job, with 83% of employees reporting at least one bonus in the last 12 months.

17% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 8%.

Received Bonus-
83%
No Bonus-
17%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Japan earn approximately 4% more than private sector employees in the same role.

Public Sector-
6,300,400 JPY
Private Sector-4%
6,048,900 JPY

Salaries for Jobs Similar to a Customer Experience Manager

In the table below, we have salary information for jobs that are similar to a Customer Experience Manager in Nagoya.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center2,782,600 JPY
Account Service RepresentativeCustomer Service and Call Center2,854,700 JPY
Business Support SpecialistCustomer Service and Call Center4,187,600 JPY
Call Center AdvisorCustomer Service and Call Center3,047,800 JPY
Call Center Duty ManagerCustomer Service and Call Center4,093,700 JPY
Call Center ManagerCustomer Service and Call Center7,572,700 JPY
Call Center ManagerCustomer Service and Call Center7,848,500 JPY
Call Center Quality AnalystCustomer Service and Call Center4,931,400 JPY
Call Center RepresentativeCustomer Service and Call Center2,327,100 JPY
Call Center RepresentativeCustomer Service and Call Center2,485,800 JPY
Call Center SchedulerCustomer Service and Call Center2,902,500 JPY
Call Center Scheduling ManagerCustomer Service and Call Center4,224,200 JPY
Call Center SupervisorCustomer Service and Call Center3,385,800 JPY
Call Center Team LeaderCustomer Service and Call Center3,946,200 JPY
Client Engagement SpecialestCustomer Service and Call Center4,548,600 JPY
Client ExecutiveCustomer Service and Call Center3,406,900 JPY
Client Liaison OfficerCustomer Service and Call Center2,304,300 JPY
Client Relations ManagerCustomer Service and Call Center8,604,800 JPY
Client Relationship ExecutiveCustomer Service and Call Center7,942,800 JPY
Client Relationship ManagerCustomer Service and Call Center8,737,100 JPY
Client Service AnalystCustomer Service and Call Center5,136,500 JPY
Client Service RepresentativeCustomer Service and Call Center2,339,200 JPY
Client Strategy SpecialistCustomer Service and Call Center5,267,700 JPY
Contracts SpecialistCustomer Service and Call Center3,912,600 JPY
Customer Care OfficerCustomer Service and Call Center2,290,300 JPY
Customer Care RepresentativeCustomer Service and Call Center2,362,300 JPY
Customer Center SupervisorCustomer Service and Call Center2,844,200 JPY
Customer Experience AnalystCustomer Service and Call Center2,998,500 JPY
Customer Experience SpecialistCustomer Service and Call Center5,363,700 JPY
Customer Fulfillment SpecialistCustomer Service and Call Center4,919,600 JPY
Customer Insights AnalystCustomer Service and Call Center5,197,600 JPY
Customer Problem ManagerCustomer Service and Call Center5,111,100 JPY
Customer Relations ManagerCustomer Service and Call Center8,425,800 JPY
Customer Relations SpecialistCustomer Service and Call Center5,183,700 JPY
Customer Sales RepresentativeCustomer Service and Call Center2,352,500 JPY
Customer Sales SupportCustomer Service and Call Center2,471,700 JPY
Customer Service AdministrationCustomer Service and Call Center2,964,800 JPY
Customer Service AdvisorCustomer Service and Call Center5,292,500 JPY
Customer Service AgentCustomer Service and Call Center2,411,500 JPY
Customer Service AssociateCustomer Service and Call Center2,281,800 JPY
Customer Service CoordinatorCustomer Service and Call Center2,902,500 JPY
Customer Service Country ManagerCustomer Service and Call Center9,769,700 JPY
Customer Service ExecutiveCustomer Service and Call Center5,698,400 JPY
Customer Service ManagerCustomer Service and Call Center8,434,700 JPY
Customer Service ManagerCustomer Service and Call Center8,614,300 JPY
Customer Service OfficerCustomer Service and Call Center2,460,900 JPY
Customer Service RepresentativeCustomer Service and Call Center2,411,500 JPY
Customer Service Sales SupportCustomer Service and Call Center2,362,300 JPY
Customer Service SpecialistCustomer Service and Call Center2,471,700 JPY
Customer Service SupervisorCustomer Service and Call Center3,850,500 JPY
Customer Service Team LeaderCustomer Service and Call Center5,434,400 JPY
Customer Service TrainerCustomer Service and Call Center4,499,000 JPY
Customer Service Working SupervisorCustomer Service and Call Center4,282,500 JPY
Customer Solutions RepresentativeCustomer Service and Call Center5,614,600 JPY
Customer Success ManagerCustomer Service and Call Center7,726,700 JPY
Customer Success SpecialistCustomer Service and Call Center5,315,900 JPY
Customer Support AgentCustomer Service and Call Center2,281,800 JPY
Dispute Resolution SpecialistCustomer Service and Call Center4,187,600 JPY
Field Service RepresentativeCustomer Service and Call Center2,593,900 JPY
Guest Relations OfficerCustomer Service and Call Center2,003,200 JPY
Guest Service AgentCustomer Service and Call Center1,858,200 JPY
Inbound Call Center RepresentativeCustomer Service and Call Center2,485,800 JPY
Inbound Sales RepresentativeCustomer Service and Call Center2,447,200 JPY
Internet Banking SupervisorCustomer Service and Call Center7,967,200 JPY
Lead AdministratorCustomer Service and Call Center5,017,100 JPY
Logistics CoordinatorCustomer Service and Call Center2,662,900 JPY
Operations Support ManagerCustomer Service and Call Center7,224,700 JPY
Real Time AnalystCustomer Service and Call Center4,609,700 JPY
Regional Account ManagerCustomer Service and Call Center8,182,600 JPY
Service AdministratorCustomer Service and Call Center3,912,600 JPY
Service Delivery ManagerCustomer Service and Call Center8,496,400 JPY
Service WriterCustomer Service and Call Center2,038,500 JPY
Sourcing AssistantCustomer Service and Call Center1,811,000 JPY
Telephone OperatorCustomer Service and Call Center1,777,700 JPY
Vendor Administration SpecialistCustomer Service and Call Center3,217,900 JPY
Workforce ManagerCustomer Service and Call Center4,991,200 JPY

Salary Comparison by City

If you want to compare salaries with different cities in Japan, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Fukuoka8,926,700 JPY
Hiroshima8,051,500 JPY
Kawasaki8,123,400 JPY
Kobe8,460,900 JPY
Kyoto8,017,000 JPY
Osaka9,133,400 JPY
Saitama7,693,200 JPY
Sapporo9,094,100 JPY
Sendai7,618,900 JPY
Tokyo9,142,700 JPY
Yokohama9,610,800 JPY

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