Average Customer Experience Manager Salary in Incheon, South Korea for 2025

In this article, we will look at the average Customer Experience Manager salary for 2025 in Incheon and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the South Korean won. To keep things simple, we are using the KRW currency code instead of the currency symbol .

How Much Does a Customer Experience Manager Make in Incheon?

A Customer Experience Manager working in Incheon will typically earn around 68,398,200 KRW per year, and this can range from the lowest average salary of about 35,521,100 KRW to the highest average salary of 104,521,900 KRW.

Average Annual Salary68,398,200 KRW
Average Monthly Salary5,699,850 KRW
Average Lowest Salary35,521,100 KRW
Lowest Monthly Salary2,960,091 KRW
Average Highest Salary104,521,900 KRW
Highest Monthly Salary8,710,158 KRW

These are average salaries for a Customer Experience Manager in Incheon and include benefits such as housing and transport. It's also possible for a Customer Experience Manager to earn more or less than the average salaries shown above.

Customer Experience Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Experience Manager Salaries in Incheon

So we've looked at the average salaries a Customer Experience Manager will earn in Incheon. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Experience Manager can earn between 35,521,100 KRW and 104,521,900 KRW on average in Incheon. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Experience Manager in Incheon is 65,641,400 KRW. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 65,641,400 KRW, and 50% of the population earn more than 65,641,400 KRW.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Experience Manager salary in Incheon, 25% of the population are earning less than 45,478,500 KRW while 75% of the population earn more than 45,478,500 KRW.

75% of the population earn less than 81,719,100 KRW, and 25% of the population earn more than 81,719,100 KRW.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Experience Manager Salary by Experience Level in Incheon

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Experience Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Experience Manager in Incheon that has less than two years of experience can expect to earn somewhere in the region of 40,321,500 KRW.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Experience Manager salary would increase to 54,118,500 KRW.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Experience Manager, the average salary would be 70,438,600 KRW.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 85,200,800 KRW.
  • 15 - 20 Years Experience. A Customer Experience Manager with 15 to 20 years of experience can earn an average of 93,118,500 KRW.
  • 20+ Years Experience. For a Customer Experience Manager with more than 20 years, the expected average salary increases to 98,039,900 KRW.

Average Salary by Experience Chart

0-2 Years-
40,321,500 KRW
2-5 Years+34%
54,118,500 KRW
5-10 Years+30%
70,438,600 KRW
10-15 Years+21%
85,200,800 KRW
15-20 Years+9%
93,118,500 KRW
20+ Years+5%
98,039,900 KRW

Customer Experience Manager Salary by Education Level in Incheon

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Experience Manager in Incheon based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Experience Manager in Incheon with a high school education can earn an average salary of 48,601,200 KRW.
  • Certificate or Diploma. A Customer Experience Manager in Incheon with a certificate or diploma education can earn an average salary of 55,560,400 KRW.
  • Bachelor's Degree. A Customer Experience Manager in Incheon with a bachelor's degree education can earn an average salary of 78,358,100 KRW.
  • Master's Degree. A Customer Experience Manager in Incheon with a master's degree education can earn an average salary of 94,918,700 KRW.

Average Salary by Education Chart

High School-
48,601,200 KRW
Certificate or Diploma+14%
55,560,400 KRW
Bachelor's Degree+41%
78,358,100 KRW
Master's Degree+21%
94,918,700 KRW

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in South Korea is around 19,400,000 to 58,300,000 KRW and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Experience Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Incheon, a male customer experience manager will earn an average of 65,641,400 KRW, while a female customer experience manager will earn around 62,041,800 KRW.

This means that a male customer experience manager earns approximately 6% more than a female customer experience manager for performing the same job.

Average Salary by Gender Chart in Incheon

Male-
65,641,400 KRW
Female-6%
62,041,800 KRW

Customer Experience Manager Average Pay Raise in Incheon

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Experience Manager in Incheon is around 12% every 18 months.

The national average pay raise across all professions and industries in South Korea is around 9% every 16 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 12 ÷ 18 ) × 12  = 8%

What this means is that a Customer Experience Manager in Incheon can expect to receive an average pay raise of around 8% every 12 months.

Annual Pay Raise by Industry in Incheon for 2025

In the chart below, you can see the average annual pay raise percentages for each of the major industries in South Korea.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
6%
Energy-
3%
Information Technology-
9%
Healthcare-
6%
Travel-
3%
Construction-
9%
Education-
6%

Customer Experience Manager Bonus and Incentive Rates in Incheon

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Experience Manager is a high bonus based job, with 82% of employees reporting at least one bonus in the last 12 months.

18% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus-
82%
No Bonus-
18%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in South Korea earn approximately 6% more than private sector employees in the same role.

Public Sector-
47,880,300 KRW
Private Sector-6%
45,239,100 KRW

Salaries for Jobs Similar to a Customer Experience Manager

In the table below, we have salary information for jobs that are similar to a Customer Experience Manager in Incheon.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center21,121,400 KRW
Account Service RepresentativeCustomer Service and Call Center22,321,900 KRW
Business Support SpecialistCustomer Service and Call Center31,081,900 KRW
Call Center AdvisorCustomer Service and Call Center23,399,000 KRW
Call Center Duty ManagerCustomer Service and Call Center31,320,700 KRW
Call Center ManagerCustomer Service and Call Center57,479,000 KRW
Call Center ManagerCustomer Service and Call Center61,678,300 KRW
Call Center Quality AnalystCustomer Service and Call Center36,121,000 KRW
Call Center RepresentativeCustomer Service and Call Center17,758,500 KRW
Call Center RepresentativeCustomer Service and Call Center18,359,600 KRW
Call Center SchedulerCustomer Service and Call Center21,599,000 KRW
Call Center Scheduling ManagerCustomer Service and Call Center31,678,800 KRW
Call Center SupervisorCustomer Service and Call Center24,359,000 KRW
Call Center Team LeaderCustomer Service and Call Center29,761,800 KRW
Client Engagement SpecialestCustomer Service and Call Center32,639,300 KRW
Client ExecutiveCustomer Service and Call Center24,718,600 KRW
Client Liaison OfficerCustomer Service and Call Center16,439,200 KRW
Client Relations ManagerCustomer Service and Call Center67,558,400 KRW
Client Relationship ExecutiveCustomer Service and Call Center57,961,400 KRW
Client Relationship ManagerCustomer Service and Call Center63,000,700 KRW
Client Service AnalystCustomer Service and Call Center37,681,400 KRW
Client Service RepresentativeCustomer Service and Call Center18,001,100 KRW
Client Strategy SpecialistCustomer Service and Call Center39,001,000 KRW
Contracts SpecialistCustomer Service and Call Center30,721,900 KRW
Customer Care OfficerCustomer Service and Call Center17,278,100 KRW
Customer Care RepresentativeCustomer Service and Call Center18,239,400 KRW
Customer Center SupervisorCustomer Service and Call Center22,198,500 KRW
Customer Experience AnalystCustomer Service and Call Center23,399,000 KRW
Customer Experience SpecialistCustomer Service and Call Center42,119,100 KRW
Customer Fulfillment SpecialistCustomer Service and Call Center35,279,300 KRW
Customer Insights AnalystCustomer Service and Call Center37,561,000 KRW
Customer Problem ManagerCustomer Service and Call Center39,001,000 KRW
Customer Relations ManagerCustomer Service and Call Center64,801,300 KRW
Customer Relations SpecialistCustomer Service and Call Center37,681,400 KRW
Customer Sales RepresentativeCustomer Service and Call Center18,239,400 KRW
Customer Sales SupportCustomer Service and Call Center19,200,400 KRW
Customer Service AdministrationCustomer Service and Call Center23,280,700 KRW
Customer Service AdvisorCustomer Service and Call Center37,800,500 KRW
Customer Service AgentCustomer Service and Call Center17,159,700 KRW
Customer Service AssociateCustomer Service and Call Center17,159,700 KRW
Customer Service CoordinatorCustomer Service and Call Center20,999,200 KRW
Customer Service Country ManagerCustomer Service and Call Center70,801,500 KRW
Customer Service ExecutiveCustomer Service and Call Center44,519,300 KRW
Customer Service ManagerCustomer Service and Call Center65,041,800 KRW
Customer Service ManagerCustomer Service and Call Center67,681,200 KRW
Customer Service OfficerCustomer Service and Call Center18,001,100 KRW
Customer Service RepresentativeCustomer Service and Call Center17,278,100 KRW
Customer Service Sales SupportCustomer Service and Call Center17,278,100 KRW
Customer Service SpecialistCustomer Service and Call Center18,239,400 KRW
Customer Service SupervisorCustomer Service and Call Center28,318,900 KRW
Customer Service Team LeaderCustomer Service and Call Center39,241,100 KRW
Customer Service TrainerCustomer Service and Call Center32,639,300 KRW
Customer Service Working SupervisorCustomer Service and Call Center31,800,300 KRW
Customer Solutions RepresentativeCustomer Service and Call Center41,878,100 KRW
Customer Success ManagerCustomer Service and Call Center58,441,700 KRW
Customer Success SpecialistCustomer Service and Call Center39,001,000 KRW
Customer Support AgentCustomer Service and Call Center17,159,700 KRW
Dispute Resolution SpecialistCustomer Service and Call Center32,038,500 KRW
Field Service RepresentativeCustomer Service and Call Center18,958,500 KRW
Guest Relations OfficerCustomer Service and Call Center15,001,200 KRW
Guest Service AgentCustomer Service and Call Center14,280,500 KRW
Inbound Call Center RepresentativeCustomer Service and Call Center18,359,600 KRW
Inbound Sales RepresentativeCustomer Service and Call Center17,879,000 KRW
Internet Banking SupervisorCustomer Service and Call Center59,040,700 KRW
Lead AdministratorCustomer Service and Call Center36,001,200 KRW
Logistics CoordinatorCustomer Service and Call Center20,760,500 KRW
Operations Support ManagerCustomer Service and Call Center51,598,300 KRW
Real Time AnalystCustomer Service and Call Center34,799,800 KRW
Regional Account ManagerCustomer Service and Call Center59,281,600 KRW
Service AdministratorCustomer Service and Call Center28,560,900 KRW
Service Delivery ManagerCustomer Service and Call Center63,120,600 KRW
Service WriterCustomer Service and Call Center14,639,900 KRW
Sourcing AssistantCustomer Service and Call Center13,561,900 KRW
Telephone OperatorCustomer Service and Call Center13,561,900 KRW
Vendor Administration SpecialistCustomer Service and Call Center24,119,700 KRW
Workforce ManagerCustomer Service and Call Center38,641,600 KRW

Salary Comparison by City

If you want to compare salaries with different cities in South Korea, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Bucheon60,119,800 KRW
Busan71,999,700 KRW
Daegu64,801,300 KRW
Daejeon68,039,500 KRW
Goyang58,680,100 KRW
Gwangju64,560,300 KRW
Seongnam61,441,300 KRW
Seoul68,518,700 KRW
Suweon61,199,900 KRW
Ulsan62,041,800 KRW

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