Average Customer Center Supervisor Salary in Mexico City, Mexico for 2026

In this article, we will look at the average Customer Center Supervisor salary for 2026 in Mexico City and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Mexican peso. To keep things simple, we are using the MXN currency code instead of the currency symbol $.

How Much Does a Customer Center Supervisor Make in Mexico City?

A Customer Center Supervisor working in Mexico City will typically earn around 239,000 MXN per year, and this can range from the lowest average salary of about 125,700 MXN to the highest average salary of 363,000 MXN.

Average Annual Salary239,000 MXN
Average Monthly Salary19,916 MXN
Average Lowest Salary125,700 MXN
Lowest Monthly Salary10,475 MXN
Average Highest Salary363,000 MXN
Highest Monthly Salary30,250 MXN

These are average salaries for a Customer Center Supervisor in Mexico City and include benefits such as housing and transport. It's also possible for a Customer Center Supervisor to earn more or less than the average salaries shown above.

Customer Center Supervisor salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Customer Center Supervisor Salaries in Mexico City

So we've looked at the average salaries a Customer Center Supervisor will earn in Mexico City. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Customer Center Supervisor can earn between 125,700 MXN and 363,000 MXN on average in Mexico City. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Customer Center Supervisor in Mexico City is 225,300 MXN. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 225,300 MXN, and 50% of the population earn more than 225,300 MXN.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Customer Center Supervisor salary in Mexico City, 25% of the population are earning less than 159,100 MXN while 75% of the population earn more than 159,100 MXN.

75% of the population earn less than 275,500 MXN, and 25% of the population earn more than 275,500 MXN.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Customer Center Supervisor Salary by Experience Level in Mexico City

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Customer Center Supervisor salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Customer Center Supervisor in Mexico City that has less than two years of experience can expect to earn somewhere in the region of 148,300 MXN.
  • 2 - 5 Years Experience. With two to five years of experience the average Customer Center Supervisor salary would increase to 180,500 MXN.
  • 5 - 10 Years Experience. From five to ten years of experience as a Customer Center Supervisor, the average salary would be 254,700 MXN.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 299,500 MXN.
  • 15 - 20 Years Experience. A Customer Center Supervisor with 15 to 20 years of experience can earn an average of 325,900 MXN.
  • 20+ Years Experience. For a Customer Center Supervisor with more than 20 years, the expected average salary increases to 344,600 MXN.

Average Salary by Experience Chart

0-2 Years-
148,300 MXN
2-5 Years+23%
180,500 MXN
5-10 Years+42%
254,700 MXN
10-15 Years+17%
299,500 MXN
15-20 Years+10%
325,900 MXN
20+ Years+6%
344,600 MXN

Customer Center Supervisor Salary by Education Level in Mexico City

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Customer Center Supervisor in Mexico City based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Customer Center Supervisor in Mexico City with a high school education can earn an average salary of 175,900 MXN.
  • Certificate or Diploma. A Customer Center Supervisor in Mexico City with a certificate or diploma education can earn an average salary of 200,000 MXN.
  • Bachelor's Degree. A Customer Center Supervisor in Mexico City with a bachelor's degree education can earn an average salary of 263,100 MXN.
  • Master's Degree. A Customer Center Supervisor in Mexico City with a master's degree education can earn an average salary of 344,600 MXN.

Average Salary by Education Chart

High School-
175,900 MXN
Certificate or Diploma+13%
200,000 MXN
Bachelor's Degree+31%
263,100 MXN
Master's Degree+32%
344,600 MXN

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Mexico is around 166,000 to 498,000 MXN and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Customer Center Supervisor Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Mexico City, a male customer center supervisor will earn an average of 180,300 MXN, while a female customer center supervisor will earn around 159,400 MXN.

This means that a male customer center supervisor earns approximately 13% more than a female customer center supervisor for performing the same job.

Average Salary by Gender Chart in Mexico City

Male-
180,300 MXN
Female-13%
159,400 MXN

Customer Center Supervisor Average Pay Raise in Mexico City

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Customer Center Supervisor in Mexico City is around 10% every 19 months.

The national average pay raise across all professions and industries in Mexico is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 19 ) × 12  = 6%

What this means is that a Customer Center Supervisor in Mexico City can expect to receive an average pay raise of around 6% every 12 months.

Annual Pay Raise by Industry in Mexico City for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Mexico.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
4%
Energy-
8%
Information Technology-
3%
Healthcare-
7%
Travel-
2%
Construction-
6%
Education-
1%

Customer Center Supervisor Bonus and Incentive Rates in Mexico City

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Customer Center Supervisor is a moderate bonus based job, with 50% of employees reporting at least one bonus in the last 12 months.

50% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 5%.

Received Bonus-
50%
No Bonus-
50%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Mexico earn approximately 8% more than private sector employees in the same role.

Public Sector-
415,900 MXN
Private Sector-8%
384,200 MXN

Salaries for Jobs Similar to a Customer Center Supervisor

In the table below, we have salary information for jobs that are similar to a Customer Center Supervisor in Mexico City.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center181,600 MXN
Account Service RepresentativeCustomer Service and Call Center175,900 MXN
Business Support SpecialistCustomer Service and Call Center252,300 MXN
Call Center AdvisorCustomer Service and Call Center187,500 MXN
Call Center Duty ManagerCustomer Service and Call Center267,100 MXN
Call Center ManagerCustomer Service and Call Center478,000 MXN
Call Center ManagerCustomer Service and Call Center478,100 MXN
Call Center Quality AnalystCustomer Service and Call Center294,300 MXN
Call Center RepresentativeCustomer Service and Call Center152,000 MXN
Call Center SchedulerCustomer Service and Call Center168,100 MXN
Call Center Scheduling ManagerCustomer Service and Call Center249,600 MXN
Call Center SupervisorCustomer Service and Call Center212,500 MXN
Call Center Team LeaderCustomer Service and Call Center267,100 MXN
Client Engagement SpecialestCustomer Service and Call Center288,100 MXN
Client ExecutiveCustomer Service and Call Center200,000 MXN
Client Liaison OfficerCustomer Service and Call Center137,400 MXN
Client Relations ManagerCustomer Service and Call Center535,800 MXN
Client Relationship ExecutiveCustomer Service and Call Center483,800 MXN
Client Relationship ManagerCustomer Service and Call Center563,300 MXN
Client Service AnalystCustomer Service and Call Center322,600 MXN
Client Service RepresentativeCustomer Service and Call Center143,200 MXN
Client Strategy SpecialistCustomer Service and Call Center308,300 MXN
Contracts SpecialistCustomer Service and Call Center251,500 MXN
Customer Care OfficerCustomer Service and Call Center142,300 MXN
Customer Care RepresentativeCustomer Service and Call Center150,000 MXN
Customer Experience AnalystCustomer Service and Call Center192,000 MXN
Customer Experience ManagerCustomer Service and Call Center518,900 MXN
Customer Experience SpecialistCustomer Service and Call Center351,900 MXN
Customer Fulfillment SpecialistCustomer Service and Call Center301,300 MXN
Customer Insights AnalystCustomer Service and Call Center327,300 MXN
Customer Problem ManagerCustomer Service and Call Center341,400 MXN
Customer Relations ManagerCustomer Service and Call Center525,700 MXN
Customer Relations SpecialistCustomer Service and Call Center307,400 MXN
Customer Sales RepresentativeCustomer Service and Call Center152,000 MXN
Customer Sales SupportCustomer Service and Call Center150,000 MXN
Customer Service AdministrationCustomer Service and Call Center185,100 MXN
Customer Service AdvisorCustomer Service and Call Center340,400 MXN
Customer Service AgentCustomer Service and Call Center154,700 MXN
Customer Service AssociateCustomer Service and Call Center152,300 MXN
Customer Service CoordinatorCustomer Service and Call Center174,000 MXN
Customer Service Country ManagerCustomer Service and Call Center605,700 MXN
Customer Service ExecutiveCustomer Service and Call Center369,300 MXN
Customer Service ManagerCustomer Service and Call Center524,400 MXN
Customer Service ManagerCustomer Service and Call Center555,800 MXN
Customer Service OfficerCustomer Service and Call Center158,700 MXN
Customer Service RepresentativeCustomer Service and Call Center152,100 MXN
Customer Service Sales SupportCustomer Service and Call Center152,100 MXN
Customer Service SpecialistCustomer Service and Call Center148,300 MXN
Customer Service SupervisorCustomer Service and Call Center237,400 MXN
Customer Service Team LeaderCustomer Service and Call Center351,900 MXN
Customer Service TrainerCustomer Service and Call Center273,300 MXN
Customer Service Working SupervisorCustomer Service and Call Center265,000 MXN
Customer Solutions RepresentativeCustomer Service and Call Center325,800 MXN
Customer Success ManagerCustomer Service and Call Center487,600 MXN
Customer Success SpecialistCustomer Service and Call Center325,600 MXN
Customer Support AgentCustomer Service and Call Center152,100 MXN
Dispute Resolution SpecialistCustomer Service and Call Center267,100 MXN
Field Service RepresentativeCustomer Service and Call Center161,300 MXN
Guest Relations OfficerCustomer Service and Call Center118,060 MXN
Guest Service AgentCustomer Service and Call Center115,640 MXN
Inbound Call Center RepresentativeCustomer Service and Call Center148,300 MXN
Inbound Sales RepresentativeCustomer Service and Call Center157,600 MXN
Internet Banking SupervisorCustomer Service and Call Center504,400 MXN
Lead AdministratorCustomer Service and Call Center301,800 MXN
Logistics CoordinatorCustomer Service and Call Center172,400 MXN
Operations Support ManagerCustomer Service and Call Center466,300 MXN
Real Time AnalystCustomer Service and Call Center314,500 MXN
Regional Account ManagerCustomer Service and Call Center480,300 MXN
Service AdministratorCustomer Service and Call Center251,500 MXN
Service Delivery ManagerCustomer Service and Call Center489,600 MXN
Service WriterCustomer Service and Call Center130,400 MXN
Sourcing AssistantCustomer Service and Call Center105,620 MXN
Telephone OperatorCustomer Service and Call Center110,380 MXN
Vendor Administration SpecialistCustomer Service and Call Center192,000 MXN
Workforce ManagerCustomer Service and Call Center330,700 MXN

Salary Comparison by City

If you want to compare salaries with different cities in Mexico, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Acapulco209,700 MXN
Acuna172,200 MXN
Aguascalientes212,500 MXN
Boca del Rio148,300 MXN
Buenavista163,800 MXN
Campeche176,800 MXN
Cancun222,300 MXN
Celaya189,300 MXN
Chalco161,600 MXN
Chetumal158,700 MXN
Chicoloapan161,300 MXN
Chihuahua218,900 MXN
Chilpancingo161,600 MXN
Chimalhuacan214,000 MXN
Cholula de Rivadabia172,200 MXN
Ciudad Apodaca200,000 MXN
Ciudad Juarez159,100 MXN
Ciudad Lopez Mateos204,000 MXN
Ciudad Obregon192,600 MXN
Ciudad Santa Catarina192,600 MXN
Ciudad Valles142,300 MXN
Ciudad Victoria194,600 MXN
Ciudad del Carmen161,600 MXN
Coacalco180,300 MXN
Coatzacoalcos176,800 MXN
Colima150,000 MXN
Cordoba148,300 MXN
Cuautitlan Izcalli214,000 MXN
Cuautla159,500 MXN
Cuernavaca196,800 MXN
Culiacan228,000 MXN
Delicias138,200 MXN
Durango217,900 MXN
Ecatepec de Morelos233,900 MXN
Ensenada180,500 MXN
Fresnillo152,100 MXN
General Escobedo196,800 MXN
Gomez Palacio175,900 MXN
Guadalajara227,600 MXN
Guadalupe221,500 MXN
Guaymas142,300 MXN
Hermosillo225,700 MXN
Hidalgo del Parral137,400 MXN
Iguala142,300 MXN
Irapuato192,600 MXN
Ixtapaluca187,500 MXN
Jiutepec154,700 MXN
La Paz169,000 MXN
Leon222,300 MXN
Los Mochis174,000 MXN
Los Reyes la Paz175,900 MXN
Manzanillo152,100 MXN
Matamoros204,700 MXN
Mazatlan197,600 MXN
Merida210,500 MXN
Metepec161,600 MXN
Mexicali228,500 MXN
Minatitlan139,100 MXN
Monclova172,200 MXN
Monterrey225,300 MXN
Morelia222,300 MXN
Naucalpan225,700 MXN
Navojoa143,200 MXN
Nezahualcoyotl237,400 MXN
Nogales167,100 MXN
Nuevo Laredo194,600 MXN
Oaxaca183,600 MXN
Ojo de Agua183,600 MXN
Orizaba142,300 MXN
Pachuca175,900 MXN
Piedras Negras161,300 MXN
Playa del Carmen148,300 MXN
Poza Rica167,100 MXN
Puebla222,300 MXN
Puerto Vallarta175,900 MXN
Queretaro212,500 MXN
Reynosa207,800 MXN
Salamanca158,700 MXN
Saltillo217,900 MXN
San Cristobal de las Casas159,400 MXN
San Juan del Rio152,000 MXN
San Luis Potosi218,900 MXN
San Luis Rio Colorado161,300 MXN
San Nicolas de los Garza207,800 MXN
San Pablo de las Salinas161,600 MXN
San Pedro Garza Garcia148,300 MXN
Soledad de Graciano Sanchez183,700 MXN
Tampico197,600 MXN
Tapachula172,200 MXN
Tehuacan183,600 MXN
Tepic195,200 MXN
Tijuana238,900 MXN
Tlalnepantla de Baz210,500 MXN
Tlaquepaque200,000 MXN
Toluca197,600 MXN
Tonala204,000 MXN
Torreon207,800 MXN
Tuxtla Gutierrez200,000 MXN
Uruapan190,500 MXN
Veracruz207,800 MXN
Villa Nicolas Romero183,700 MXN
Villahermosa205,700 MXN
Xalapa192,600 MXN
Xico191,600 MXN
Zacatecas138,800 MXN
Zamora de Hidalgo154,700 MXN
Zapopan232,400 MXN

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