Average Complaints Specialist Salary in Lebanon for 2026

In this article, we will look at the average Complaints Specialist salary for 2026 in Lebanon and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Lebanese pound. To keep things simple, we are using the LBP currency code instead of the currency symbol ل.ل.

How Much Does a Complaints Specialist Make in Lebanon?

A Complaints Specialist working in Lebanon will typically earn around 25,440,400 LBP per year, and this can range from the lowest average salary of about 11,712,900 LBP to the highest average salary of 40,439,700 LBP.

Average Annual Salary25,440,400 LBP
Average Monthly Salary2,120,033 LBP
Average Lowest Salary11,712,900 LBP
Lowest Monthly Salary976,075 LBP
Average Highest Salary40,439,700 LBP
Highest Monthly Salary3,369,975 LBP

These are average salaries for a Complaints Specialist in Lebanon and include benefits such as housing and transport. It's also possible for a Complaints Specialist to earn more or less than the average salaries shown above.

Complaints Specialist salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Complaints Specialist Salaries in Lebanon

So we've looked at the average salaries a Complaints Specialist will earn in Lebanon. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Complaints Specialist can earn between 11,712,900 LBP and 40,439,700 LBP on average in Lebanon. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Complaints Specialist in Lebanon is 27,479,000 LBP. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 27,479,000 LBP, and 50% of the population earn more than 27,479,000 LBP.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Complaints Specialist salary in Lebanon, 25% of the population are earning less than 17,640,500 LBP while 75% of the population earn more than 17,640,500 LBP.

75% of the population earn less than 36,718,100 LBP, and 25% of the population earn more than 36,718,100 LBP.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Complaints Specialist Salary by Experience Level in Lebanon

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Complaints Specialist salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Complaints Specialist in Lebanon that has less than two years of experience can expect to earn somewhere in the region of 13,319,300 LBP.
  • 2 - 5 Years Experience. With two to five years of experience the average Complaints Specialist salary would increase to 17,758,500 LBP.
  • 5 - 10 Years Experience. From five to ten years of experience as a Complaints Specialist, the average salary would be 26,280,300 LBP.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 32,038,500 LBP.
  • 15 - 20 Years Experience. A Complaints Specialist with 15 to 20 years of experience can earn an average of 34,919,600 LBP.
  • 20+ Years Experience. For a Complaints Specialist with more than 20 years, the expected average salary increases to 37,800,500 LBP.

Average Salary by Experience Chart

0-2 Years-
13,319,300 LBP
2-5 Years+34%
17,758,500 LBP
5-10 Years+48%
26,280,300 LBP
10-15 Years+22%
32,038,500 LBP
15-20 Years+9%
34,919,600 LBP
20+ Years+8%
37,800,500 LBP

Complaints Specialist Salary by Education Level in Lebanon

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Complaints Specialist in Lebanon based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Complaints Specialist in Lebanon with a certificate or diploma education can earn an average salary of 15,118,700 LBP.
  • Bachelor's Degree. A Complaints Specialist in Lebanon with a bachelor's degree education can earn an average salary of 23,759,100 LBP.
  • Master's Degree. A Complaints Specialist in Lebanon with a master's degree education can earn an average salary of 39,960,800 LBP.

Average Salary by Education Chart

Certificate or Diploma-
15,118,700 LBP
Bachelor's Degree+57%
23,759,100 LBP
Master's Degree+68%
39,960,800 LBP

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Lebanon is around 11,400,000 to 34,200,000 LBP and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Complaints Specialist Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Lebanon, a male complaints specialist will earn an average of 27,960,400 LBP, while a female complaints specialist will earn around 22,918,100 LBP.

This means that a male complaints specialist earns approximately 22% more than a female complaints specialist for performing the same job.

Average Salary by Gender Chart in Lebanon

Male-
27,960,400 LBP
Female-22%
22,918,100 LBP

Complaints Specialist Average Pay Raise in Lebanon

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Complaints Specialist in Lebanon is around 10% every 20 months.

The national average pay raise across all professions and industries in Lebanon is around 7% every 20 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 20 ) × 12  = 6%

What this means is that a Complaints Specialist in Lebanon can expect to receive an average pay raise of around 6% every 12 months.

Annual Pay Raise by Industry in Lebanon for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Lebanon.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
2%
Energy-
4%
Information Technology-
6%
Healthcare-
8%
Travel-
1%
Construction-
3%
Education-
5%

Complaints Specialist Bonus and Incentive Rates in Lebanon

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Complaints Specialist is a moderate bonus based job, with 55% of employees reporting at least one bonus in the last 12 months.

45% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus-
55%
No Bonus-
45%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Lebanon earn approximately 12% more than private sector employees in the same role.

Public Sector-
28,560,900 LBP
Private Sector-12%
25,440,400 LBP

Salaries for Jobs Similar to a Complaints Specialist

In the table below, we have salary information for jobs that are similar to a Complaints Specialist in Lebanon.

Job TitleCategorySalary
Actuarial AnalystInsurance38,158,300 LBP
Actuarial AssistantInsurance27,361,200 LBP
Actuarial SpecialistInsurance28,200,200 LBP
ActuaryInsurance37,561,000 LBP
Adjustment Insurance ClerkInsurance10,391,200 LBP
Assistant BrokerInsurance17,039,100 LBP
Assistant Claims ManagerInsurance29,041,200 LBP
Associate Insurance RepresentativeInsurance15,118,700 LBP
Auditing Insurance ManagerInsurance42,359,400 LBP
BrokerInsurance29,519,900 LBP
Claim Advocacy ProfessionalInsurance27,721,300 LBP
Claims AdjusterInsurance10,801,300 LBP
Claims AnalystInsurance15,360,400 LBP
Claims ExaminerInsurance14,158,800 LBP
Claims ManagerInsurance39,358,400 LBP
Claims ProcessorInsurance10,546,700 LBP
Claims RepresentativeInsurance12,958,200 LBP
Claims Resolution SpecialistInsurance30,360,800 LBP
Claims SupervisorInsurance28,679,900 LBP
Compliance ExaminerInsurance25,561,400 LBP
Compliance OfficerInsurance22,681,800 LBP
Compliance ReviewerInsurance25,801,200 LBP
ConsultantInsurance27,001,700 LBP
Eligibility InterviewerInsurance30,600,900 LBP
Eligibility SpecialistInsurance29,519,900 LBP
Insurance Account ManagerInsurance34,919,600 LBP
Insurance Accounts ExecutiveInsurance29,761,800 LBP
Insurance AdjusterInsurance26,280,300 LBP
Insurance AgentInsurance17,519,700 LBP
Insurance AnalystInsurance26,520,600 LBP
Insurance AppraiserInsurance27,841,200 LBP
Insurance Claims ClerkInsurance10,499,200 LBP
Insurance ExaminerInsurance26,399,200 LBP
Insurance InvestigatorInsurance27,601,100 LBP
Insurance ManagerInsurance47,880,300 LBP
Insurance Operations ManagerInsurance47,999,400 LBP
Insurance Policy Processing ClerkInsurance10,044,200 LBP
Insurance Pricing AssistantInsurance23,040,200 LBP
Insurance Program ManagerInsurance37,561,000 LBP
Insurance Project ManagerInsurance34,319,800 LBP
Insurance Quality Assurance AgentInsurance24,000,900 LBP
Insurance Sales AgentInsurance16,439,200 LBP
Insurance Sales DirectorInsurance47,519,800 LBP
Insurance Sales ManagerInsurance34,919,600 LBP
Insurance Sales RepresentativeInsurance14,639,900 LBP
Insurance Team LeaderInsurance28,919,800 LBP
Insurance UnderwriterInsurance20,518,900 LBP
Loss Control SpecialistInsurance27,601,100 LBP
Loss Prevention InvestigatorInsurance30,360,800 LBP
Loss Prevention ManagerInsurance39,119,300 LBP
Loss Prevention SpecialistInsurance29,161,000 LBP
Marine UnderwriterInsurance21,478,100 LBP
Medical AuditorInsurance28,318,900 LBP
Monitoring and Performance OfficerInsurance20,400,600 LBP
Payment Services SpecialistInsurance29,278,200 LBP
Policy Change DirectorInsurance43,198,900 LBP
Policy Change SupervisorInsurance30,360,800 LBP
Policy Change TechnicianInsurance13,919,600 LBP
Risk AnalystInsurance30,119,100 LBP
Risk Management DirectorInsurance53,278,500 LBP
Risk Management SupervisorInsurance35,039,300 LBP
Risk ManagerInsurance53,158,700 LBP
Risk Modeling ManagerInsurance54,239,900 LBP
Title Insurance TypistInsurance24,478,500 LBP
Training ManagerInsurance29,761,800 LBP

Salary Comparison by City

If you want to compare salaries with different cities in Lebanon, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Beirut29,519,900 LBP

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