Average Client Relationship Manager Salary in Shanghai, China for 2026

In this article, we will look at the average Client Relationship Manager salary for 2026 in Shanghai and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Chinese yuan. To keep things simple, we are using the CNY currency code instead of the currency symbol ¥.

How Much Does a Client Relationship Manager Make in Shanghai?

A Client Relationship Manager working in Shanghai will typically earn around 430,500 CNY per year, and this can range from the lowest average salary of about 225,700 CNY to the highest average salary of 660,500 CNY.

Average Annual Salary430,500 CNY
Average Monthly Salary35,875 CNY
Average Lowest Salary225,700 CNY
Lowest Monthly Salary18,808 CNY
Average Highest Salary660,500 CNY
Highest Monthly Salary55,041 CNY

These are average salaries for a Client Relationship Manager in Shanghai and include benefits such as housing and transport. It's also possible for a Client Relationship Manager to earn more or less than the average salaries shown above.

Client Relationship Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Client Relationship Manager Salaries in Shanghai

So we've looked at the average salaries a Client Relationship Manager will earn in Shanghai. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Client Relationship Manager can earn between 225,700 CNY and 660,500 CNY on average in Shanghai. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Client Relationship Manager in Shanghai is 413,900 CNY. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 413,900 CNY, and 50% of the population earn more than 413,900 CNY.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Client Relationship Manager salary in Shanghai, 25% of the population are earning less than 286,400 CNY while 75% of the population earn more than 286,400 CNY.

75% of the population earn less than 514,800 CNY, and 25% of the population earn more than 514,800 CNY.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Client Relationship Manager Salary by Experience Level in Shanghai

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Client Relationship Manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Client Relationship Manager in Shanghai that has less than two years of experience can expect to earn somewhere in the region of 254,800 CNY.
  • 2 - 5 Years Experience. With two to five years of experience the average Client Relationship Manager salary would increase to 341,400 CNY.
  • 5 - 10 Years Experience. From five to ten years of experience as a Client Relationship Manager, the average salary would be 444,300 CNY.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 539,800 CNY.
  • 15 - 20 Years Experience. A Client Relationship Manager with 15 to 20 years of experience can earn an average of 589,400 CNY.
  • 20+ Years Experience. For a Client Relationship Manager with more than 20 years, the expected average salary increases to 619,000 CNY.

Average Salary by Experience Chart

0-2 Years-
254,800 CNY
2-5 Years+34%
341,400 CNY
5-10 Years+30%
444,300 CNY
10-15 Years+21%
539,800 CNY
15-20 Years+9%
589,400 CNY
20+ Years+5%
619,000 CNY

Client Relationship Manager Salary by Education Level in Shanghai

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Client Relationship Manager in Shanghai based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Client Relationship Manager in Shanghai with a high school education can earn an average salary of 308,900 CNY.
  • Certificate or Diploma. A Client Relationship Manager in Shanghai with a certificate or diploma education can earn an average salary of 351,900 CNY.
  • Bachelor's Degree. A Client Relationship Manager in Shanghai with a bachelor's degree education can earn an average salary of 492,700 CNY.
  • Master's Degree. A Client Relationship Manager in Shanghai with a master's degree education can earn an average salary of 598,600 CNY.

Average Salary by Education Chart

High School-
308,900 CNY
Certificate or Diploma+14%
351,900 CNY
Bachelor's Degree+41%
492,700 CNY
Master's Degree+21%
598,600 CNY

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in China is around 146,000 to 439,000 CNY and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Client Relationship Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Shanghai, a male client relationship manager will earn an average of 480,300 CNY, while a female client relationship manager will earn around 430,500 CNY.

This means that a male client relationship manager earns approximately 12% more than a female client relationship manager for performing the same job.

Average Salary by Gender Chart in Shanghai

Male-
480,300 CNY
Female-12%
430,500 CNY

Client Relationship Manager Average Pay Raise in Shanghai

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Client Relationship Manager in Shanghai is around 12% every 17 months.

The national average pay raise across all professions and industries in China is around 9% every 15 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 12 ÷ 17 ) × 12  = 8%

What this means is that a Client Relationship Manager in Shanghai can expect to receive an average pay raise of around 8% every 12 months.

Annual Pay Raise by Industry in Shanghai for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in China.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
8%
Energy-
7%
Information Technology-
6%
Healthcare-
5%
Travel-
4%
Construction-
3%
Education-
2%

Client Relationship Manager Bonus and Incentive Rates in Shanghai

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Client Relationship Manager is a high bonus based job, with 81% of employees reporting at least one bonus in the last 12 months.

19% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 6% to 8%.

Received Bonus-
81%
No Bonus-
19%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in China earn approximately 6% more than private sector employees in the same role.

Public Sector-
362,200 CNY
Private Sector-6%
341,400 CNY

Salaries for Jobs Similar to a Client Relationship Manager

In the table below, we have salary information for jobs that are similar to a Client Relationship Manager in Shanghai.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center161,600 CNY
Account Service RepresentativeCustomer Service and Call Center159,400 CNY
Business Support SpecialistCustomer Service and Call Center228,000 CNY
Call Center AdvisorCustomer Service and Call Center180,300 CNY
Call Center Duty ManagerCustomer Service and Call Center232,900 CNY
Call Center ManagerCustomer Service and Call Center412,000 CNY
Call Center ManagerCustomer Service and Call Center421,400 CNY
Call Center Quality AnalystCustomer Service and Call Center273,300 CNY
Call Center RepresentativeCustomer Service and Call Center128,900 CNY
Call Center RepresentativeCustomer Service and Call Center129,000 CNY
Call Center SchedulerCustomer Service and Call Center157,600 CNY
Call Center Scheduling ManagerCustomer Service and Call Center212,500 CNY
Call Center SupervisorCustomer Service and Call Center181,600 CNY
Call Center Team LeaderCustomer Service and Call Center227,600 CNY
Client Engagement SpecialestCustomer Service and Call Center243,000 CNY
Client ExecutiveCustomer Service and Call Center190,500 CNY
Client Liaison OfficerCustomer Service and Call Center128,900 CNY
Client Relations ManagerCustomer Service and Call Center464,900 CNY
Client Relationship ExecutiveCustomer Service and Call Center415,900 CNY
Client Service AnalystCustomer Service and Call Center277,400 CNY
Client Service RepresentativeCustomer Service and Call Center137,400 CNY
Client Strategy SpecialistCustomer Service and Call Center268,900 CNY
Contracts SpecialistCustomer Service and Call Center212,500 CNY
Customer Care OfficerCustomer Service and Call Center136,100 CNY
Customer Care RepresentativeCustomer Service and Call Center128,500 CNY
Customer Center SupervisorCustomer Service and Call Center163,800 CNY
Customer Experience AnalystCustomer Service and Call Center169,000 CNY
Customer Experience ManagerCustomer Service and Call Center472,000 CNY
Customer Experience SpecialistCustomer Service and Call Center282,500 CNY
Customer Fulfillment SpecialistCustomer Service and Call Center272,800 CNY
Customer Insights AnalystCustomer Service and Call Center268,900 CNY
Customer Problem ManagerCustomer Service and Call Center292,000 CNY
Customer Relations ManagerCustomer Service and Call Center451,000 CNY
Customer Relations SpecialistCustomer Service and Call Center277,400 CNY
Customer Sales RepresentativeCustomer Service and Call Center128,900 CNY
Customer Sales SupportCustomer Service and Call Center142,300 CNY
Customer Service AdministrationCustomer Service and Call Center159,400 CNY
Customer Service AdvisorCustomer Service and Call Center296,000 CNY
Customer Service AgentCustomer Service and Call Center136,100 CNY
Customer Service AssociateCustomer Service and Call Center137,400 CNY
Customer Service CoordinatorCustomer Service and Call Center152,300 CNY
Customer Service Country ManagerCustomer Service and Call Center533,000 CNY
Customer Service ExecutiveCustomer Service and Call Center325,600 CNY
Customer Service ManagerCustomer Service and Call Center460,500 CNY
Customer Service ManagerCustomer Service and Call Center489,500 CNY
Customer Service OfficerCustomer Service and Call Center127,700 CNY
Customer Service RepresentativeCustomer Service and Call Center136,100 CNY
Customer Service Sales SupportCustomer Service and Call Center119,900 CNY
Customer Service SpecialistCustomer Service and Call Center130,400 CNY
Customer Service SupervisorCustomer Service and Call Center207,700 CNY
Customer Service Team LeaderCustomer Service and Call Center282,300 CNY
Customer Service TrainerCustomer Service and Call Center243,000 CNY
Customer Service Working SupervisorCustomer Service and Call Center237,400 CNY
Customer Solutions RepresentativeCustomer Service and Call Center292,000 CNY
Customer Success ManagerCustomer Service and Call Center433,800 CNY
Customer Success SpecialistCustomer Service and Call Center296,000 CNY
Customer Support AgentCustomer Service and Call Center136,200 CNY
Dispute Resolution SpecialistCustomer Service and Call Center233,600 CNY
Field Service RepresentativeCustomer Service and Call Center137,400 CNY
Guest Relations OfficerCustomer Service and Call Center105,800 CNY
Guest Service AgentCustomer Service and Call Center103,820 CNY
Inbound Call Center RepresentativeCustomer Service and Call Center127,700 CNY
Inbound Sales RepresentativeCustomer Service and Call Center128,900 CNY
Internet Banking SupervisorCustomer Service and Call Center401,300 CNY
Lead AdministratorCustomer Service and Call Center275,200 CNY
Logistics CoordinatorCustomer Service and Call Center152,100 CNY
Operations Support ManagerCustomer Service and Call Center406,300 CNY
Real Time AnalystCustomer Service and Call Center258,400 CNY
Regional Account ManagerCustomer Service and Call Center455,400 CNY
Service AdministratorCustomer Service and Call Center208,600 CNY
Service Delivery ManagerCustomer Service and Call Center457,300 CNY
Service WriterCustomer Service and Call Center108,120 CNY
Sourcing AssistantCustomer Service and Call Center91,520 CNY
Telephone OperatorCustomer Service and Call Center99,560 CNY
Vendor Administration SpecialistCustomer Service and Call Center161,600 CNY
Workforce ManagerCustomer Service and Call Center279,400 CNY

Salary Comparison by City

If you want to compare salaries with different cities in China, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Beijing537,300 CNY
Changchun478,100 CNY
Changsha428,400 CNY
Chengdu498,500 CNY
Chongqing513,300 CNY
Dalian444,300 CNY
Dongguan453,200 CNY
Foshan457,300 CNY
Fuzhou451,000 CNY
Guangzhou524,700 CNY
Hangzhou518,300 CNY
Harbin478,100 CNY
Jinan485,300 CNY
Kunming431,100 CNY
Nanjing498,500 CNY
Qingdao480,600 CNY
Quanzhou413,900 CNY
Shantou489,500 CNY
Shenyang485,200 CNY
Shenzhen467,100 CNY
Suzhou453,200 CNY
Tianjin518,900 CNY
Wenzhou436,200 CNY
Wuhan520,900 CNY
Wuxi420,100 CNY
Xi an510,200 CNY
Xiamen424,300 CNY
Zhengzhou407,100 CNY

Salary Comparison by State

The table below includes links to the average salary for each state in China.

StateAverage Salary
Anhui499,300 CNY
Beijing421,400 CNY
Chongqing459,700 CNY
Fujian499,300 CNY
Gansu424,900 CNY
Guangdong535,900 CNY
Guangxi501,400 CNY
Guizhou471,700 CNY
Hainan394,300 CNY
Hebei510,300 CNY
Heilongjiang464,900 CNY
Henan547,800 CNY
Hubei533,100 CNY
Hunan502,200 CNY
Jiangsu524,400 CNY
Jiangxi498,500 CNY
Jilin464,400 CNY
Liaoning464,900 CNY
Nei Monggol431,100 CNY
Ningxia412,000 CNY
Qinghai417,200 CNY
Shaanxi447,700 CNY
Shandong528,500 CNY
Shanxi471,700 CNY
Sichuan555,800 CNY
Tianjin406,300 CNY
Xinjiang Uygur424,300 CNY
Xizang [Tibet]406,300 CNY
Yunnan513,300 CNY
Zhejiang483,800 CNY

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