Average Chain Store Customer Support Salary in Ethiopia for 2026

In this article, we will look at the average Chain Store Customer Support salary for 2026 in Ethiopia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Ethiopian birr. To keep things simple, we are using the ETB currency code instead of the currency symbol Br.

How Much Does a Chain Store Customer Support Make in Ethiopia?

A Chain Store Customer Support working in Ethiopia will typically earn around 58,440 ETB per year, and this can range from the lowest average salary of about 29,320 ETB to the highest average salary of 86,740 ETB.

Average Annual Salary58,440 ETB
Average Monthly Salary4,870 ETB
Average Lowest Salary29,320 ETB
Lowest Monthly Salary2,443 ETB
Average Highest Salary86,740 ETB
Highest Monthly Salary7,228 ETB

These are average salaries for a Chain Store Customer Support in Ethiopia and include benefits such as housing and transport. It's also possible for a Chain Store Customer Support to earn more or less than the average salaries shown above.

Chain Store Customer Support salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Chain Store Customer Support Salaries in Ethiopia

So we've looked at the average salaries a Chain Store Customer Support will earn in Ethiopia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Chain Store Customer Support can earn between 29,320 ETB and 86,740 ETB on average in Ethiopia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Chain Store Customer Support in Ethiopia is 53,160 ETB. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 53,160 ETB, and 50% of the population earn more than 53,160 ETB.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Chain Store Customer Support salary in Ethiopia, 25% of the population are earning less than 37,380 ETB while 75% of the population earn more than 37,380 ETB.

75% of the population earn less than 66,180 ETB, and 25% of the population earn more than 66,180 ETB.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Chain Store Customer Support Salary by Experience Level in Ethiopia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Chain Store Customer Support salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Chain Store Customer Support in Ethiopia that has less than two years of experience can expect to earn somewhere in the region of 34,980 ETB.
  • 2 - 5 Years Experience. With two to five years of experience the average Chain Store Customer Support salary would increase to 46,280 ETB.
  • 5 - 10 Years Experience. From five to ten years of experience as a Chain Store Customer Support, the average salary would be 57,620 ETB.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 72,180 ETB.
  • 15 - 20 Years Experience. A Chain Store Customer Support with 15 to 20 years of experience can earn an average of 76,280 ETB.
  • 20+ Years Experience. For a Chain Store Customer Support with more than 20 years, the expected average salary increases to 80,840 ETB.

Average Salary by Experience Chart

0-2 Years-
34,980 ETB
2-5 Years+34%
46,280 ETB
5-10 Years+30%
57,620 ETB
10-15 Years+21%
72,180 ETB
15-20 Years+9%
76,280 ETB
20+ Years+5%
80,840 ETB

Chain Store Customer Support Salary by Education Level in Ethiopia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Chain Store Customer Support in Ethiopia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Chain Store Customer Support in Ethiopia with a high school education can earn an average salary of 38,620 ETB.
  • Certificate or Diploma. A Chain Store Customer Support in Ethiopia with a certificate or diploma education can earn an average salary of 57,080 ETB.
  • Bachelor's Degree. A Chain Store Customer Support in Ethiopia with a bachelor's degree education can earn an average salary of 78,620 ETB.

Average Salary by Education Chart

High School-
38,620 ETB
Certificate or Diploma+43%
57,080 ETB
Bachelor's Degree+38%
78,620 ETB

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Ethiopia is around 44,500 to 133,000 ETB and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Chain Store Customer Support Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Ethiopia, a male chain store customer support will earn an average of 58,440 ETB, while a female chain store customer support will earn around 55,140 ETB.

This means that a male chain store customer support earns approximately 6% more than a female chain store customer support for performing the same job.

Average Salary by Gender Chart in Ethiopia

Male-
58,440 ETB
Female-6%
55,140 ETB

Chain Store Customer Support Average Pay Raise in Ethiopia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Chain Store Customer Support in Ethiopia is around 5% every 29 months.

The national average pay raise across all professions and industries in Ethiopia is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 5 ÷ 29 ) × 12  = 2%

What this means is that a Chain Store Customer Support in Ethiopia can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Ethiopia for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Ethiopia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
6%
Energy-
3%
Information Technology-
9%
Healthcare-
6%
Travel-
3%
Construction-
9%
Education-
6%

Chain Store Customer Support Bonus and Incentive Rates in Ethiopia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Chain Store Customer Support is a low bonus based job, with 9% of employees reporting at least one bonus in the last 12 months.

91% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus-
9%
No Bonus-
91%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Ethiopia earn approximately 15% more than private sector employees in the same role.

Public Sector-
113,780 ETB
Private Sector-15%
99,080 ETB

Salaries for Jobs Similar to a Chain Store Customer Support

In the table below, we have salary information for jobs that are similar to a Chain Store Customer Support in Ethiopia.

Job TitleCategorySalary
All RounderFood / Hospitality / Tourism / Catering44,300 ETB
Assistant Executive HousekeeperFood / Hospitality / Tourism / Catering29,640 ETB
Assistant Food and Beverage ControllerFood / Hospitality / Tourism / Catering59,660 ETB
Assistant Food and Beverage DirectorFood / Hospitality / Tourism / Catering136,100 ETB
Assistant Hospitality ManagerFood / Hospitality / Tourism / Catering146,200 ETB
Assistant StorekeeperFood / Hospitality / Tourism / Catering27,020 ETB
Assistant Tour ManagerFood / Hospitality / Tourism / Catering66,100 ETB
Baker and PastrycookFood / Hospitality / Tourism / Catering34,380 ETB
Bakery ManagerFood / Hospitality / Tourism / Catering76,540 ETB
Bakery SuperintendentFood / Hospitality / Tourism / Catering50,020 ETB
Banquet CaptainFood / Hospitality / Tourism / Catering40,600 ETB
Banquet ManagerFood / Hospitality / Tourism / Catering56,460 ETB
Banquet ServerFood / Hospitality / Tourism / Catering33,440 ETB
Bar AttendantFood / Hospitality / Tourism / Catering34,960 ETB
Bar ManagerFood / Hospitality / Tourism / Catering70,700 ETB
Bar SupervisorFood / Hospitality / Tourism / Catering48,160 ETB
BaristaFood / Hospitality / Tourism / Catering37,880 ETB
BartenderFood / Hospitality / Tourism / Catering38,700 ETB
BellmanFood / Hospitality / Tourism / Catering35,500 ETB
Beverage ManagerFood / Hospitality / Tourism / Catering87,000 ETB
Bistro AttendantFood / Hospitality / Tourism / Catering36,020 ETB
Buffet ChefFood / Hospitality / Tourism / Catering66,000 ETB
Buffet HostFood / Hospitality / Tourism / Catering34,480 ETB
Buffet ManagerFood / Hospitality / Tourism / Catering73,880 ETB
Butcher and SlaughtererFood / Hospitality / Tourism / Catering25,660 ETB
Cafeteria AssistantFood / Hospitality / Tourism / Catering36,800 ETB
Cafeteria ManagerFood / Hospitality / Tourism / Catering66,580 ETB
Cafeteria SupervisorFood / Hospitality / Tourism / Catering44,540 ETB
Cake DecoratorFood / Hospitality / Tourism / Catering39,800 ETB
Casino Shift ManagerFood / Hospitality / Tourism / Catering117,520 ETB
ChefFood / Hospitality / Tourism / Catering60,460 ETB
Chef De CuisineFood / Hospitality / Tourism / Catering85,440 ETB
Club ManagerFood / Hospitality / Tourism / Catering125,700 ETB
Cluster DirectorFood / Hospitality / Tourism / Catering154,700 ETB
Cluster Revenue ManagerFood / Hospitality / Tourism / Catering117,440 ETB
Cocktail ServerFood / Hospitality / Tourism / Catering32,420 ETB
Coffee Shop ManagerFood / Hospitality / Tourism / Catering119,700 ETB
ConciergeFood / Hospitality / Tourism / Catering31,180 ETB
Confectionery BakerFood / Hospitality / Tourism / Catering38,680 ETB
Conference Services ManagerFood / Hospitality / Tourism / Catering70,700 ETB
Conference and Sales CoordinatorFood / Hospitality / Tourism / Catering57,320 ETB
CookFood / Hospitality / Tourism / Catering58,200 ETB
Corporate Sous ChefFood / Hospitality / Tourism / Catering94,380 ETB
Corporate Travel ConsultantFood / Hospitality / Tourism / Catering92,300 ETB
CroupierFood / Hospitality / Tourism / Catering43,340 ETB
Culinary AssistantFood / Hospitality / Tourism / Catering26,400 ETB
Culinary AssociateFood / Hospitality / Tourism / Catering29,640 ETB
Demi ChefFood / Hospitality / Tourism / Catering65,080 ETB
Dietary AideFood / Hospitality / Tourism / Catering67,360 ETB
Dining Room SupervisorFood / Hospitality / Tourism / Catering61,400 ETB
DishwasherFood / Hospitality / Tourism / Catering27,040 ETB
Duty ManagerFood / Hospitality / Tourism / Catering79,600 ETB
Events CoordinatorFood / Hospitality / Tourism / Catering47,400 ETB
Executive ChefFood / Hospitality / Tourism / Catering72,740 ETB
Executive Pastry ChefFood / Hospitality / Tourism / Catering58,280 ETB
Fast Food CookFood / Hospitality / Tourism / Catering51,400 ETB
Fast Food Shift SupervisorFood / Hospitality / Tourism / Catering52,300 ETB
Fine Dining CookFood / Hospitality / Tourism / Catering96,560 ETB
Fine Dining Restaurant ChefFood / Hospitality / Tourism / Catering91,380 ETB
Fleet ManagerFood / Hospitality / Tourism / Catering167,100 ETB
Food ConsultantFood / Hospitality / Tourism / Catering104,440 ETB
Food Safety CoordinatorFood / Hospitality / Tourism / Catering73,980 ETB
Food ServerFood / Hospitality / Tourism / Catering34,160 ETB
Food Service DirectorFood / Hospitality / Tourism / Catering119,900 ETB
Food Service ManagerFood / Hospitality / Tourism / Catering136,100 ETB
Food Service SalesFood / Hospitality / Tourism / Catering77,380 ETB
Food Service WorkerFood / Hospitality / Tourism / Catering32,200 ETB
Food and Beverage ManagerFood / Hospitality / Tourism / Catering118,060 ETB
Front Desk AgentFood / Hospitality / Tourism / Catering41,900 ETB
Front Desk ClerkFood / Hospitality / Tourism / Catering35,260 ETB
Front Office ManagerFood / Hospitality / Tourism / Catering67,120 ETB
Guest Service ExecutiveFood / Hospitality / Tourism / Catering111,700 ETB
Guest Service RepresentativeFood / Hospitality / Tourism / Catering42,960 ETB
Head Chef Food / Hospitality / Tourism / Catering79,000 ETB
Head ConciergeFood / Hospitality / Tourism / Catering50,520 ETB
Hospitality DirectorFood / Hospitality / Tourism / Catering194,600 ETB
Hostess / HostFood / Hospitality / Tourism / Catering40,240 ETB
Hotel Desk ClerkFood / Hospitality / Tourism / Catering38,060 ETB
Hotel MaidFood / Hospitality / Tourism / Catering28,900 ETB
Hotel ManagerFood / Hospitality / Tourism / Catering187,500 ETB
Hotel Sales ManagerFood / Hospitality / Tourism / Catering143,200 ETB
Hotel Service SupervisorFood / Hospitality / Tourism / Catering103,200 ETB
Hotel StaffFood / Hospitality / Tourism / Catering35,340 ETB
Inventory CoordinatorFood / Hospitality / Tourism / Catering41,700 ETB
Kitchen ManagerFood / Hospitality / Tourism / Catering65,800 ETB
Kitchen StaffFood / Hospitality / Tourism / Catering34,360 ETB
Kitchen SupervisorFood / Hospitality / Tourism / Catering52,300 ETB
Line CookFood / Hospitality / Tourism / Catering60,880 ETB
Luggage PorterFood / Hospitality / Tourism / Catering26,660 ETB
Motel ManagerFood / Hospitality / Tourism / Catering104,040 ETB
Pastry ChefFood / Hospitality / Tourism / Catering56,460 ETB
Pastrycooking and Baking AssistantFood / Hospitality / Tourism / Catering35,420 ETB
Production OperatorFood / Hospitality / Tourism / Catering51,120 ETB
Quality, Health and Safety CoordinatorFood / Hospitality / Tourism / Catering61,400 ETB
ReceptionistFood / Hospitality / Tourism / Catering36,720 ETB
Regional Restaurant ManagerFood / Hospitality / Tourism / Catering151,800 ETB
Restaurant ManagerFood / Hospitality / Tourism / Catering125,100 ETB
Restaurant ServerFood / Hospitality / Tourism / Catering34,980 ETB
Room Reservations ManagerFood / Hospitality / Tourism / Catering128,900 ETB
Room Service ManagerFood / Hospitality / Tourism / Catering119,700 ETB
Sous ChefFood / Hospitality / Tourism / Catering70,260 ETB
Special Events CoordinatorFood / Hospitality / Tourism / Catering79,260 ETB
Supervisor of Food ServicesFood / Hospitality / Tourism / Catering85,440 ETB
Tour ConsultantFood / Hospitality / Tourism / Catering95,600 ETB
Tour GuideFood / Hospitality / Tourism / Catering64,560 ETB
Tour ManagerFood / Hospitality / Tourism / Catering80,520 ETB
Travel AgentFood / Hospitality / Tourism / Catering61,620 ETB
Travel ConsultantFood / Hospitality / Tourism / Catering92,900 ETB
Waiter / WaitressFood / Hospitality / Tourism / Catering34,980 ETB

Salary Comparison by City

If you want to compare salaries with different cities in Ethiopia, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Adis Abeba56,640 ETB
Gonder53,840 ETB
Mekele48,760 ETB

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