Average Call Center Representative Salary in Aracaju, Brazil for 2026

In this article, we will look at the average Call Center Representative salary for 2026 in Aracaju and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Brazilian real. To keep things simple, we are using the BRL currency code instead of the currency symbol R$.

How Much Does a Call Center Representative Make in Aracaju?

A Call Center Representative working in Aracaju will typically earn around 40,140 BRL per year, and this can range from the lowest average salary of about 19,160 BRL to the highest average salary of 57,860 BRL.

Average Annual Salary40,140 BRL
Average Monthly Salary3,345 BRL
Average Lowest Salary19,160 BRL
Lowest Monthly Salary1,596 BRL
Average Highest Salary57,860 BRL
Highest Monthly Salary4,821 BRL

These are average salaries for a Call Center Representative in Aracaju and include benefits such as housing and transport. It's also possible for a Call Center Representative to earn more or less than the average salaries shown above.

Call Center Representative salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Call Center Representative Salaries in Aracaju

So we've looked at the average salaries a Call Center Representative will earn in Aracaju. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Call Center Representative can earn between 19,160 BRL and 57,860 BRL on average in Aracaju. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Call Center Representative in Aracaju is 36,580 BRL. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 36,580 BRL, and 50% of the population earn more than 36,580 BRL.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Call Center Representative salary in Aracaju, 25% of the population are earning less than 24,200 BRL while 75% of the population earn more than 24,200 BRL.

75% of the population earn less than 45,000 BRL, and 25% of the population earn more than 45,000 BRL.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Call Center Representative Salary by Experience Level in Aracaju

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average Call Center Representative salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Call Center Representative in Aracaju that has less than two years of experience can expect to earn somewhere in the region of 21,300 BRL.
  • 2 - 5 Years Experience. With two to five years of experience the average Call Center Representative salary would increase to 30,220 BRL.
  • 5 - 10 Years Experience. From five to ten years of experience as a Call Center Representative, the average salary would be 38,340 BRL.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 48,740 BRL.
  • 15 - 20 Years Experience. A Call Center Representative with 15 to 20 years of experience can earn an average of 51,800 BRL.
  • 20+ Years Experience. For a Call Center Representative with more than 20 years, the expected average salary increases to 56,140 BRL.

Average Salary by Experience Chart

0-2 Years-
21,300 BRL
2-5 Years+34%
30,220 BRL
5-10 Years+30%
38,340 BRL
10-15 Years+21%
48,740 BRL
15-20 Years+9%
51,800 BRL
20+ Years+5%
56,140 BRL

Call Center Representative Salary by Education Level in Aracaju

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Call Center Representative in Aracaju based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Call Center Representative in Aracaju with a high school education can earn an average salary of 28,820 BRL.
  • Certificate or Diploma. A Call Center Representative in Aracaju with a certificate or diploma education can earn an average salary of 39,080 BRL.
  • Bachelor's Degree. A Call Center Representative in Aracaju with a bachelor's degree education can earn an average salary of 54,460 BRL.

Average Salary by Education Chart

High School-
28,820 BRL
Certificate or Diploma+43%
39,080 BRL
Bachelor's Degree+38%
54,460 BRL

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Brazil is around 42,800 to 128,000 BRL and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Call Center Representative Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Aracaju, a male call center representative will earn an average of 35,000 BRL, while a female call center representative will earn around 37,880 BRL.

This means that a male call center representative earns approximately 8% less than a female call center representative for performing the same job.

Average Salary by Gender Chart in Aracaju

Male-
35,000 BRL
Female+8%
37,880 BRL

Call Center Representative Average Pay Raise in Aracaju

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Call Center Representative in Aracaju is around 10% every 16 months.

The national average pay raise across all professions and industries in Brazil is around 9% every 16 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 16 ) × 12  = 8%

What this means is that a Call Center Representative in Aracaju can expect to receive an average pay raise of around 8% every 12 months.

Annual Pay Raise by Industry in Aracaju for 2026

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Brazil.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking-
3%
Energy-
6%
Information Technology-
9%
Healthcare-
3%
Travel-
6%
Construction-
9%
Education-
3%

Call Center Representative Bonus and Incentive Rates in Aracaju

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Call Center Representative is a moderate bonus based job, with 52% of employees reporting at least one bonus in the last 12 months.

48% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 5%.

Received Bonus-
52%
No Bonus-
48%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Brazil earn approximately 7% more than private sector employees in the same role.

Public Sector-
106,500 BRL
Private Sector-7%
99,460 BRL

Salaries for Jobs Similar to a Call Center Representative

In the table below, we have salary information for jobs that are similar to a Call Center Representative in Aracaju.

Job TitleCategorySalary
Account RepresentativeCustomer Service and Call Center48,200 BRL
Account Service RepresentativeCustomer Service and Call Center48,740 BRL
Business Support SpecialistCustomer Service and Call Center61,580 BRL
Call Center AdvisorCustomer Service and Call Center49,560 BRL
Call Center Duty ManagerCustomer Service and Call Center66,480 BRL
Call Center ManagerCustomer Service and Call Center124,400 BRL
Call Center ManagerCustomer Service and Call Center130,400 BRL
Call Center Quality AnalystCustomer Service and Call Center77,640 BRL
Call Center SchedulerCustomer Service and Call Center48,140 BRL
Call Center Scheduling ManagerCustomer Service and Call Center64,300 BRL
Call Center SupervisorCustomer Service and Call Center51,120 BRL
Call Center Team LeaderCustomer Service and Call Center66,680 BRL
Client Engagement SpecialestCustomer Service and Call Center72,360 BRL
Client ExecutiveCustomer Service and Call Center54,700 BRL
Client Liaison OfficerCustomer Service and Call Center36,720 BRL
Client Relations ManagerCustomer Service and Call Center138,200 BRL
Client Relationship ExecutiveCustomer Service and Call Center128,500 BRL
Client Relationship ManagerCustomer Service and Call Center148,300 BRL
Client Service AnalystCustomer Service and Call Center79,280 BRL
Client Service RepresentativeCustomer Service and Call Center40,140 BRL
Client Strategy SpecialistCustomer Service and Call Center80,540 BRL
Contracts SpecialistCustomer Service and Call Center64,560 BRL
Customer Care OfficerCustomer Service and Call Center40,560 BRL
Customer Care RepresentativeCustomer Service and Call Center38,340 BRL
Customer Center SupervisorCustomer Service and Call Center46,280 BRL
Customer Experience AnalystCustomer Service and Call Center50,520 BRL
Customer Experience ManagerCustomer Service and Call Center136,100 BRL
Customer Experience SpecialistCustomer Service and Call Center85,020 BRL
Customer Fulfillment SpecialistCustomer Service and Call Center77,860 BRL
Customer Insights AnalystCustomer Service and Call Center86,520 BRL
Customer Problem ManagerCustomer Service and Call Center84,780 BRL
Customer Relations ManagerCustomer Service and Call Center138,800 BRL
Customer Relations SpecialistCustomer Service and Call Center80,920 BRL
Customer Sales RepresentativeCustomer Service and Call Center41,700 BRL
Customer Sales SupportCustomer Service and Call Center39,080 BRL
Customer Service AdministrationCustomer Service and Call Center47,580 BRL
Customer Service AdvisorCustomer Service and Call Center87,880 BRL
Customer Service AgentCustomer Service and Call Center38,340 BRL
Customer Service AssociateCustomer Service and Call Center41,660 BRL
Customer Service CoordinatorCustomer Service and Call Center44,720 BRL
Customer Service Country ManagerCustomer Service and Call Center152,000 BRL
Customer Service ExecutiveCustomer Service and Call Center88,020 BRL
Customer Service ManagerCustomer Service and Call Center139,100 BRL
Customer Service OfficerCustomer Service and Call Center40,560 BRL
Customer Service RepresentativeCustomer Service and Call Center40,560 BRL
Customer Service Sales SupportCustomer Service and Call Center36,700 BRL
Customer Service SpecialistCustomer Service and Call Center41,660 BRL
Customer Service SupervisorCustomer Service and Call Center59,240 BRL
Customer Service Team LeaderCustomer Service and Call Center89,340 BRL
Customer Service TrainerCustomer Service and Call Center67,800 BRL
Customer Service Working SupervisorCustomer Service and Call Center65,940 BRL
Customer Solutions RepresentativeCustomer Service and Call Center88,260 BRL
Customer Success ManagerCustomer Service and Call Center125,700 BRL
Customer Success SpecialistCustomer Service and Call Center83,200 BRL
Customer Support AgentCustomer Service and Call Center41,700 BRL
Dispute Resolution SpecialistCustomer Service and Call Center67,020 BRL
Field Service RepresentativeCustomer Service and Call Center43,260 BRL
Guest Relations OfficerCustomer Service and Call Center31,960 BRL
Guest Service AgentCustomer Service and Call Center30,700 BRL
Inbound Call Center RepresentativeCustomer Service and Call Center40,140 BRL
Inbound Sales RepresentativeCustomer Service and Call Center36,580 BRL
Internet Banking SupervisorCustomer Service and Call Center123,400 BRL
Lead AdministratorCustomer Service and Call Center80,480 BRL
Logistics CoordinatorCustomer Service and Call Center42,320 BRL
Operations Support ManagerCustomer Service and Call Center117,600 BRL
Real Time AnalystCustomer Service and Call Center73,980 BRL
Regional Account ManagerCustomer Service and Call Center128,900 BRL
Service AdministratorCustomer Service and Call Center58,280 BRL
Service Delivery ManagerCustomer Service and Call Center139,100 BRL
Service WriterCustomer Service and Call Center34,480 BRL
Sourcing AssistantCustomer Service and Call Center26,500 BRL
Telephone OperatorCustomer Service and Call Center31,940 BRL
Vendor Administration SpecialistCustomer Service and Call Center46,880 BRL
Workforce ManagerCustomer Service and Call Center85,440 BRL

Salary Comparison by City

If you want to compare salaries with different cities in Brazil, you can use the links below to explore the data for each specific city we have researched.

CityAverage Salary
Belem41,870 BRL
Belo Horizonte42,760 BRL
Brasilia42,260 BRL
Campinas38,070 BRL
Cuiaba36,580 BRL
Curitiba40,100 BRL
Fortaleza43,380 BRL
Goiania39,750 BRL
Joao Pessoa36,060 BRL
Londrina35,660 BRL
Macapa34,770 BRL
Maceio37,870 BRL
Manaus41,070 BRL
Maringa34,900 BRL
Natal37,840 BRL
Petrolina and Juazeiro34,640 BRL
Porto Alegre40,610 BRL
Recife41,370 BRL
Rio de Janeiro42,410 BRL
Salvador43,900 BRL
Santos37,690 BRL
Sao Luis38,970 BRL
Sao Paulo43,220 BRL
Teresina36,840 BRL
Vale do Aco34,810 BRL
Vitoria34,960 BRL

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