Average Call Center Advisor Salary in Windhoek, Namibia for 2026
In this article, we will look at the average Call Center Advisor salary for 2026 in Windhoek and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!
The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.
All salary information is in the local currency, which is the Namibian dollar. To keep things simple, we are using the NAD currency code instead of the currency symbol $.
How Much Does a Call Center Advisor Make in Windhoek?
A Call Center Advisor working in Windhoek will typically earn around 108,120 NAD per year, and this can range from the lowest average salary of about 59,380 NAD to the highest average salary of 159,500 NAD.
These are average salaries for a Call Center Advisor in Windhoek and include benefits such as housing and transport. It's also possible for a Call Center Advisor to earn more or less than the average salaries shown above.
Call Center Advisor salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.
Distribution of Call Center Advisor Salaries in Windhoek
So we've looked at the average salaries a Call Center Advisor will earn in Windhoek. The next interesting data point is the distribution of salaries.
Salary ranges
We already know that a Call Center Advisor can earn between 59,380 NAD and 159,500 NAD on average in Windhoek. This is known as the range in statistics.
The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.
Median salary
The median salary for a Call Center Advisor in Windhoek is 98,000 NAD. This is the middle value in the distribution of salaries.
What this means is that approximately 50% of the population earn less than 98,000 NAD, and 50% of the population earn more than 98,000 NAD.
If you are earning more than the median salary, that's a good indicator that you are being paid well.
If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).
Percentiles
Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.
For the average Call Center Advisor salary in Windhoek, 25% of the population are earning less than 69,540 NAD while 75% of the population earn more than 69,540 NAD.
75% of the population earn less than 119,020 NAD, and 25% of the population earn more than 119,020 NAD.
Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.
The difference between a median and an average salary
The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.
- If your salary is higher than the average and the median salary, you are earning well compared to others.
- If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
- If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.
Call Center Advisor Salary by Experience Level in Windhoek
The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.
We have researched the average Call Center Advisor salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.
- 0 - 2 Years Experience. A Call Center Advisor in Windhoek that has less than two years of experience can expect to earn somewhere in the region of 67,020 NAD.
- 2 - 5 Years Experience. With two to five years of experience the average Call Center Advisor salary would increase to 85,940 NAD.
- 5 - 10 Years Experience. From five to ten years of experience as a Call Center Advisor, the average salary would be 111,920 NAD.
- 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 128,900 NAD.
- 15 - 20 Years Experience. A Call Center Advisor with 15 to 20 years of experience can earn an average of 146,200 NAD.
- 20+ Years Experience. For a Call Center Advisor with more than 20 years, the expected average salary increases to 152,300 NAD.
Average Salary by Experience Chart
| 0-2 Years | - | 67,020 NAD |
| 2-5 Years | +26% | 85,940 NAD |
| 5-10 Years | +32% | 111,920 NAD |
| 10-15 Years | +18% | 128,900 NAD |
| 15-20 Years | +11% | 146,200 NAD |
| 20+ Years | +6% | 152,300 NAD |
Call Center Advisor Salary by Education Level in Windhoek
As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?
In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.
The salary you can earn based on your education is very specific to both your location and the career path you choose.
In our research, we looked at the average salary for a Call Center Advisor in Windhoek based on the education level of the employees in order to find out whether a better education level would increase your salary.
- High School. A Call Center Advisor in Windhoek with a high school education can earn an average salary of 83,020 NAD.
- Certificate or Diploma. A Call Center Advisor in Windhoek with a certificate or diploma education can earn an average salary of 92,240 NAD.
- Bachelor's Degree. A Call Center Advisor in Windhoek with a bachelor's degree education can earn an average salary of 119,700 NAD.
- Master's Degree. A Call Center Advisor in Windhoek with a master's degree education can earn an average salary of 150,000 NAD.
Average Salary by Education Chart
| High School | - | 83,020 NAD |
| Certificate or Diploma | +13% | 92,240 NAD |
| Bachelor's Degree | +32% | 119,700 NAD |
| Master's Degree | +24% | 150,000 NAD |
How Much is a Master's Degree or MBA Program?
The approximate cost of a master's degree or post-graduate program like an MBA in Namibia is around 87,200 to 262,000 NAD and takes two years to complete.
As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.
It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.
Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.
Call Center Advisor Salary Compared by Gender
In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.
In Windhoek, a male call center advisor will earn an average of 105,940 NAD, while a female call center advisor will earn around 102,460 NAD.
This means that a male call center advisor earns approximately 3% more than a female call center advisor for performing the same job.
Average Salary by Gender Chart in Windhoek
| Male | - | 105,940 NAD |
| Female | -3% | 102,460 NAD |
Call Center Advisor Average Pay Raise in Windhoek
In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.
From our research, we can see that the average pay raise for a Call Center Advisor in Windhoek is around 6% every 30 months.
The national average pay raise across all professions and industries in Namibia is around 4% every 29 months.
In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.
To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:
Annual Increase = ( Increase Rate ÷ Months ) × 12
So for this example, it would be:
Annual Increase = ( 6 ÷ 30 ) × 12 = 2%
What this means is that a Call Center Advisor in Windhoek can expect to receive an average pay raise of around 2% every 12 months.
Annual Pay Raise by Industry in Windhoek for 2026
In the chart below, you can see the average annual pay raise percentages for each of the major industries in Namibia.
You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.
| Banking | - | 5% |
| Energy | - | 1% |
| Information Technology | - | 6% |
| Healthcare | - | 2% |
| Travel | - | 7% |
| Construction | - | 3% |
| Education | - | 8% |
Call Center Advisor Bonus and Incentive Rates in Windhoek
Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.
Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.
A Call Center Advisor is a low bonus based job, with 36% of employees reporting at least one bonus in the last 12 months.
64% reported that they had not received any bonuses in the previous 12 months.
For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 3% to 6%.
| Received Bonus | - | 36% |
| No Bonus | - | 64% |
What are the Types of Bonus?
There are a number of difference types of bonus you can receive in a job. Including:
- Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
- Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
- Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
- Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.
Government vs Private Sector Salaries
Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.
Public sector employees in Namibia earn approximately 8% more than private sector employees in the same role.
| Public Sector | - | 215,100 NAD |
| Private Sector | -8% | 200,000 NAD |
Salaries for Jobs Similar to a Call Center Advisor
In the table below, we have salary information for jobs that are similar to a Call Center Advisor in Windhoek.
| Job Title | Category | Salary |
|---|---|---|
| Account Representative | Customer Service and Call Center | 88,300 NAD |
| Account Service Representative | Customer Service and Call Center | 95,980 NAD |
| Business Support Specialist | Customer Service and Call Center | 125,700 NAD |
| Call Center Duty Manager | Customer Service and Call Center | 136,100 NAD |
| Call Center Manager | Customer Service and Call Center | 249,600 NAD |
| Call Center Manager | Customer Service and Call Center | 263,900 NAD |
| Call Center Quality Analyst | Customer Service and Call Center | 154,700 NAD |
| Call Center Representative | Customer Service and Call Center | 75,980 NAD |
| Call Center Representative | Customer Service and Call Center | 82,480 NAD |
| Call Center Scheduler | Customer Service and Call Center | 88,480 NAD |
| Call Center Scheduling Manager | Customer Service and Call Center | 136,200 NAD |
| Call Center Supervisor | Customer Service and Call Center | 104,900 NAD |
| Call Center Team Leader | Customer Service and Call Center | 130,400 NAD |
| Client Engagement Specialest | Customer Service and Call Center | 138,800 NAD |
| Client Executive | Customer Service and Call Center | 107,880 NAD |
| Client Liaison Officer | Customer Service and Call Center | 76,540 NAD |
| Client Relations Manager | Customer Service and Call Center | 273,300 NAD |
| Client Relationship Executive | Customer Service and Call Center | 239,300 NAD |
| Client Relationship Manager | Customer Service and Call Center | 273,000 NAD |
| Client Service Analyst | Customer Service and Call Center | 161,600 NAD |
| Client Service Representative | Customer Service and Call Center | 80,800 NAD |
| Client Strategy Specialist | Customer Service and Call Center | 158,700 NAD |
| Contracts Specialist | Customer Service and Call Center | 125,100 NAD |
| Customer Care Officer | Customer Service and Call Center | 74,300 NAD |
| Customer Care Representative | Customer Service and Call Center | 77,640 NAD |
| Customer Center Supervisor | Customer Service and Call Center | 96,960 NAD |
| Customer Experience Analyst | Customer Service and Call Center | 102,380 NAD |
| Customer Experience Manager | Customer Service and Call Center | 288,700 NAD |
| Customer Experience Specialist | Customer Service and Call Center | 172,200 NAD |
| Customer Fulfillment Specialist | Customer Service and Call Center | 163,800 NAD |
| Customer Insights Analyst | Customer Service and Call Center | 163,800 NAD |
| Customer Problem Manager | Customer Service and Call Center | 168,100 NAD |
| Customer Relations Manager | Customer Service and Call Center | 286,400 NAD |
| Customer Relations Specialist | Customer Service and Call Center | 172,200 NAD |
| Customer Sales Representative | Customer Service and Call Center | 74,560 NAD |
| Customer Sales Support | Customer Service and Call Center | 83,420 NAD |
| Customer Service Administration | Customer Service and Call Center | 95,760 NAD |
| Customer Service Advisor | Customer Service and Call Center | 174,000 NAD |
| Customer Service Agent | Customer Service and Call Center | 77,860 NAD |
| Customer Service Associate | Customer Service and Call Center | 72,740 NAD |
| Customer Service Coordinator | Customer Service and Call Center | 91,520 NAD |
| Customer Service Country Manager | Customer Service and Call Center | 318,800 NAD |
| Customer Service Executive | Customer Service and Call Center | 191,600 NAD |
| Customer Service Manager | Customer Service and Call Center | 273,000 NAD |
| Customer Service Manager | Customer Service and Call Center | 292,000 NAD |
| Customer Service Officer | Customer Service and Call Center | 74,380 NAD |
| Customer Service Representative | Customer Service and Call Center | 78,260 NAD |
| Customer Service Sales Support | Customer Service and Call Center | 72,380 NAD |
| Customer Service Specialist | Customer Service and Call Center | 80,920 NAD |
| Customer Service Supervisor | Customer Service and Call Center | 123,400 NAD |
| Customer Service Team Leader | Customer Service and Call Center | 172,200 NAD |
| Customer Service Trainer | Customer Service and Call Center | 148,300 NAD |
| Customer Service Working Supervisor | Customer Service and Call Center | 128,500 NAD |
| Customer Solutions Representative | Customer Service and Call Center | 175,900 NAD |
| Customer Success Manager | Customer Service and Call Center | 263,900 NAD |
| Customer Success Specialist | Customer Service and Call Center | 164,200 NAD |
| Customer Support Agent | Customer Service and Call Center | 75,220 NAD |
| Dispute Resolution Specialist | Customer Service and Call Center | 138,200 NAD |
| Field Service Representative | Customer Service and Call Center | 87,520 NAD |
| Guest Relations Officer | Customer Service and Call Center | 61,580 NAD |
| Guest Service Agent | Customer Service and Call Center | 60,460 NAD |
| Inbound Call Center Representative | Customer Service and Call Center | 73,760 NAD |
| Inbound Sales Representative | Customer Service and Call Center | 83,020 NAD |
| Internet Banking Supervisor | Customer Service and Call Center | 238,900 NAD |
| Lead Administrator | Customer Service and Call Center | 169,000 NAD |
| Logistics Coordinator | Customer Service and Call Center | 90,980 NAD |
| Operations Support Manager | Customer Service and Call Center | 238,900 NAD |
| Real Time Analyst | Customer Service and Call Center | 159,100 NAD |
| Regional Account Manager | Customer Service and Call Center | 263,100 NAD |
| Service Administrator | Customer Service and Call Center | 128,500 NAD |
| Service Delivery Manager | Customer Service and Call Center | 263,200 NAD |
| Service Writer | Customer Service and Call Center | 64,560 NAD |
| Sourcing Assistant | Customer Service and Call Center | 58,860 NAD |
| Telephone Operator | Customer Service and Call Center | 57,440 NAD |
| Vendor Administration Specialist | Customer Service and Call Center | 103,840 NAD |
| Workforce Manager | Customer Service and Call Center | 159,400 NAD |
Cite This Resource
Use the tool below to generate a reference for this page in common citation styles.
<a href="https://worldsalaries.com/average-call-center-advisor-salary-in-windhoek/namibia/">Average Call Center Advisor Salary in Windhoek, Namibia for 2026</a>
"Average Call Center Advisor Salary in Windhoek, Namibia for 2026." World Salaries. Accessed January 12, 2026. https://worldsalaries.com/average-call-center-advisor-salary-in-windhoek/namibia/.
"Average Call Center Advisor Salary in Windhoek, Namibia for 2026." World Salaries, https://worldsalaries.com/average-call-center-advisor-salary-in-windhoek/namibia/. Accessed 12 January, 2026.
Average Call Center Advisor Salary in Windhoek, Namibia for 2026. World Salaries. Retrieved from https://worldsalaries.com/average-call-center-advisor-salary-in-windhoek/namibia/.