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Average Software Support Engineer Salary in Indonesia for 2026

A software support engineer in Indonesia earns about 114,241,500 IDR a year. That's 21% below the national average of 145,200,100 IDR.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Indonesia sit around 55,921,200 IDR a year, while the very top stretches to 177,599,600 IDR. Everything on this page is in Indonesian rupiah (IDR, symbol Rp), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Indonesia, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.

How much does a software support engineer make in Indonesia?

Average salary
114,241,500 IDR
9,520,125 IDR per month
Lowest reported
55,921,200 IDR
4,660,100 IDR per month
Highest reported
177,599,600 IDR
14,799,966 IDR per month

A typical software support engineer working in Indonesia brings home around 9,520,125 IDR a month before tax. Entry-level pay starts near 55,921,200 IDR, and the top of the ladder reaches roughly 177,599,600 IDR for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior software support engineer working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.

How software support engineer pay ranges in Indonesia

A good way to think about salary in Indonesia is to look at the distribution rather than the headline average. Half of all software support engineers in Indonesia earn less than 116,521,600 IDR a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 77,641,200 IDR (the 25th percentile), and a quarter clear 149,999,200 IDR (the 75th percentile). The middle 50% of software support engineers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 55,921,200 IDR. The highest stretch to 177,599,600 IDR, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

55,921,200
Low
116,521,600
Median
177,599,600
High
77,641,200
25th
149,999,200
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in IDR

Software support engineer pay by experience in Indonesia

Years of experience is the single biggest lever on pay for a software support engineer in Indonesia, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical software support engineer salary changes as you move through the career ladder.

  • 0-2 Years
    66,359,800 IDR
  • 2-5 Years
    +29% from previous
    85,318,400 IDR
  • 5-10 Years
    +38% from previous
    117,600,500 IDR
  • 10-15 Years
    +23% from previous
    145,200,100 IDR
  • 15-20 Years
    +7% from previous
    156,000,100 IDR
  • 20+ Years
    +7% from previous
    166,799,600 IDR

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 38%. That is the point at which a software support engineer typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.

Software support engineer pay by education in Indonesia

Education sits alongside experience as one of the biggest factors driving software support engineer pay in Indonesia. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average software support engineer salary in Indonesia broken down by the highest level of education a worker has completed.

  • Certificate or Diploma
    85,318,400 IDR
  • Bachelor's Degree
    +34% from previous
    114,599,200 IDR
  • Master's Degree
    +53% from previous
    175,200,500 IDR

Software support engineer gender pay gap in Indonesia

The gender pay gap is a stubborn feature of almost every labour market, and Indonesia is no exception. Male software support engineers in Indonesia earn an average of 118,441,000 IDR a year, while female software support engineers earn around 108,000,700 IDR. That works out to a 10% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Software Support Engineer gender pay gap

9%

Men earn this much more than women on average in Indonesia.

Men 118,441,000 IDR
Women 108,000,700 IDR

Pay raises for a software support engineer in Indonesia

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Indonesia sees a raise of about 9% every 21 months, which works out to roughly 5% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Indonesia, the national average raise is around 8% every 18 months.

By industry

Industries with the highest pay raises in Indonesia:

  • Banking
    2%
  • Energy
  • Information Technology
  • Healthcare
  • Travel
    1%
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Software support engineer bonus rates in Indonesia

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

30%

30% of software support engineers in Indonesia reported a bonus of some kind in the past twelve months. That makes a software support engineer a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 0% to 4% of base salary. The remaining 70% of software support engineers reported no bonus at all over the same period.

Which careers pay bonuses in Indonesia

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Software support engineer: public vs private sector pay

Public-sector pay in Indonesia is about 9% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

8%

Public-sector workers earn this much more than private-sector workers in Indonesia on average.

Public sector 151,201,000 IDR
Private sector 139,199,500 IDR

Software support engineer salary by city in Indonesia

Software support engineer pay is not even across Indonesia. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Jakarta
  • Surabaya
  • Bandung
  • Medan
  • Tangerang
  • Palembang
  • Semarang
  • Makasar
  • Malang
  • Surakarta
LocationTypeAverageMedianRange
JakartaCity130,799,600 IDR133,198,700 IDR64,079,200-203,999,800 IDR
SurabayaCity129,601,700 IDR139,199,500 IDR59,398,900-205,201,300 IDR
BandungCity127,201,600 IDR122,398,700 IDR66,119,000-194,398,100 IDR
MedanCity124,799,100 IDR127,201,600 IDR61,321,600-195,600,300 IDR
TangerangCity124,799,100 IDR134,400,400 IDR57,359,300-197,998,100 IDR
PalembangCity121,199,300 IDR130,799,600 IDR55,560,400-191,999,600 IDR
SemarangCity118,920,100 IDR114,241,500 IDR61,799,000-182,401,400 IDR
MakasarCity117,001,300 IDR119,280,600 IDR57,359,300-182,401,400 IDR
MalangCity115,918,500 IDR118,198,900 IDR56,760,200-181,199,700 IDR
SurakartaCity114,359,900 IDR109,678,600 IDR59,398,900-175,200,500 IDR

Software Support Engineer in Indonesia: FAQs

  • How much does a software support engineer make per month in Indonesia?

    A software support engineer in Indonesia earns about 9,520,125 IDR a month before tax, based on an annual average of 114,241,500 IDR.

  • What's the salary range for a software support engineer in Indonesia?

    Entry-level software support engineers in Indonesia start near 55,921,200 IDR. Top-end pay reaches around 177,599,600 IDR. The middle 50% of earners sit between 77,641,200 and 149,999,200 IDR.

  • Is the median software support engineer salary in Indonesia higher or lower than the average?

    The median is 116,521,600 IDR, higher than the average of 114,241,500 IDR. Half of software support engineers in Indonesia earn below the median, half earn above it.

  • What's the gender pay gap for software support engineers in Indonesia?

    Men working as a software support engineer in Indonesia earn around 10% more than women on average (118,441,000 vs 108,000,700 IDR a year).

  • Do software support engineers in Indonesia get bonuses?

    About 30% of software support engineers in Indonesia reported a bonus in the past 12 months. Reported bonuses ranged from 0% to 4% of base salary.

  • Do software support engineers earn more in the public or private sector in Indonesia?

    In Indonesia, the public sector pays a software support engineer about 9% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do software support engineers in Indonesia get a pay raise?

    A software support engineer in Indonesia sees a raise of around 9% every 21 months, equivalent to roughly 5% a year.