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Average Customer Service Working Supervisor Salary in Austria for 2026

A customer service working supervisor in Austria earns about 29,160 EUR a year. That's 35% below the national average of 44,780 EUR.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Austria sit around 15,880 EUR a year, while the very top stretches to 49,700 EUR. Everything on this page is in Euro (EUR, symbol €), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Austria, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a customer service working supervisor make in Austria?

Average salary
29,160 EUR
2,430 EUR per month
Lowest reported
15,880 EUR
1,323 EUR per month
Highest reported
49,700 EUR
4,141 EUR per month

A typical customer service working supervisor working in Austria brings home around 2,430 EUR a month before tax. Entry-level pay starts near 15,880 EUR, and the top of the ladder reaches roughly 49,700 EUR for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior customer service working supervisor working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around. For a cross-country comparison, see the customer service working supervisor salary in Belgium or Netherlands, both of which pay in the same currency.


How customer service working supervisor pay ranges in Austria

A good way to think about salary in Austria is to look at the distribution rather than the headline average. Half of all customer service working supervisors in Austria earn less than 32,960 EUR a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 21,020 EUR (the 25th percentile), and a quarter clear 40,600 EUR (the 75th percentile). The middle 50% of customer service working supervisors sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 15,880 EUR. The highest stretch to 49,700 EUR, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

15,880
Low
32,960
Median
49,700
High
21,020
25th
40,600
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in EUR

Customer service working supervisor pay by experience in Austria

Years of experience is the single biggest lever on pay for a customer service working supervisor in Austria, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical customer service working supervisor salary changes as you move through the career ladder.

  • 0-2 Years
    15,700 EUR
  • 2-5 Years
    +58% from previous
    24,800 EUR
  • 5-10 Years
    +24% from previous
    30,700 EUR
  • 10-15 Years
    +25% from previous
    38,340 EUR
  • 15-20 Years
    +13% from previous
    43,360 EUR
  • 20+ Years
    +11% from previous
    48,340 EUR

The single largest jump on the ladder is from 0 - 2 Years to 2 - 5 Years, where pay rises by about 58%. That is the point at which a customer service working supervisor typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Customer service working supervisor pay by education in Austria

Education sits alongside experience as one of the biggest factors driving customer service working supervisor pay in Austria. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average customer service working supervisor salary in Austria broken down by the highest level of education a worker has completed.

  • High School
    20,000 EUR
  • Certificate or Diploma
    +17% from previous
    23,360 EUR
  • Bachelor's Degree
    +63% from previous
    38,180 EUR
  • Master's Degree
    +21% from previous
    46,280 EUR

Customer service working supervisor gender pay gap in Austria

The gender pay gap is a stubborn feature of almost every labour market, and Austria is no exception. Male customer service working supervisors in Austria earn an average of 31,180 EUR a year, while female customer service working supervisors earn around 31,660 EUR. That works out to a 2% gap in favour of women, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Customer Service Working Supervisor gender pay gap

2%

Men earn this much less than women on average in Austria.

Women 31,660 EUR
Men 31,180 EUR

Pay raises for a customer service working supervisor in Austria

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Austria sees a raise of about 7% every 29 months, which works out to roughly 3% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Austria, the national average raise is around 5% every 28 months.

By industry

Industries with the highest pay raises in Austria:

  • Banking
  • Energy
    1%
  • Information Technology
  • Healthcare
    2%
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Customer service working supervisor bonus rates in Austria

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

39%

39% of customer service working supervisors in Austria reported a bonus of some kind in the past twelve months. That makes a customer service working supervisor a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 6% of base salary. The remaining 61% of customer service working supervisors reported no bonus at all over the same period.

Which careers pay bonuses in Austria

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Customer service working supervisor: public vs private sector pay

Public-sector pay in Austria is about 12% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

11%

Public-sector workers earn this much more than private-sector workers in Austria on average.

Public sector 48,200 EUR
Private sector 43,080 EUR

Customer service working supervisor salary by city in Austria

Customer service working supervisor pay is not even across Austria. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Innsbruck
  • Linz
  • Graz
  • Vienna
  • Salzburg
  • Klagenfurt
  • Dornbirn
  • Wiener Neustadt
  • Villach
  • St. Polten
LocationTypeAverageMedianRange
InnsbruckCity32,620 EUR33,120 EUR17,260-48,640 EUR
LinzCity31,660 EUR31,660 EUR14,540-48,140 EUR
GrazCity31,340 EUR35,560 EUR14,920-50,240 EUR
ViennaCity31,040 EUR33,120 EUR15,380-49,560 EUR
SalzburgCity30,700 EUR28,680 EUR15,920-48,560 EUR
KlagenfurtCity29,640 EUR29,840 EUR16,880-46,160 EUR
DornbirnCity28,900 EUR26,400 EUR14,840-45,600 EUR
Wiener NeustadtCity27,620 EUR30,700 EUR12,120-45,560 EUR
VillachCity27,560 EUR31,660 EUR12,240-45,620 EUR
St. PoltenCity26,500 EUR27,480 EUR12,120-43,220 EUR
WelsCity26,280 EUR26,500 EUR14,840-43,260 EUR


Customer Service Working Supervisor in Austria: FAQs

  • How much does a customer service working supervisor make per month in Austria?

    A customer service working supervisor in Austria earns about 2,430 EUR a month before tax, based on an annual average of 29,160 EUR.

  • What's the salary range for a customer service working supervisor in Austria?

    Entry-level customer service working supervisors in Austria start near 15,880 EUR. Top-end pay reaches around 49,700 EUR. The middle 50% of earners sit between 21,020 and 40,600 EUR.

  • Is the median customer service working supervisor salary in Austria higher or lower than the average?

    The median is 32,960 EUR, higher than the average of 29,160 EUR. Half of customer service working supervisors in Austria earn below the median, half earn above it.

  • What's the gender pay gap for customer service working supervisors in Austria?

    Men working as a customer service working supervisor in Austria earn around 2% less than women on average (31,180 vs 31,660 EUR a year).

  • Do customer service working supervisors in Austria get bonuses?

    About 39% of customer service working supervisors in Austria reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 6% of base salary.

  • Do customer service working supervisors earn more in the public or private sector in Austria?

    In Austria, the public sector pays a customer service working supervisor about 12% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do customer service working supervisors in Austria get a pay raise?

    A customer service working supervisor in Austria sees a raise of around 7% every 29 months, equivalent to roughly 3% a year.