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Average Credit and Collection Staff Salary in China for 2026

A credit and collection staff in China earns about 194,600 CNY a year. That's 45% below the national average of 351,900 CNY.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in China sit around 100,140 CNY a year, while the very top stretches to 299,500 CNY. Everything on this page is in Chinese yuan (CNY, symbol ¥), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in China, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a credit and collection staff make in China?

Average salary
194,600 CNY
16,216 CNY per month
Lowest reported
100,140 CNY
8,345 CNY per month
Highest reported
299,500 CNY
24,958 CNY per month

A typical credit and collection staff working in China brings home around 16,216 CNY a month before tax. Entry-level pay starts near 100,140 CNY, and the top of the ladder reaches roughly 299,500 CNY for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior credit and collection staff working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How credit and collection staff pay ranges in China

A good way to think about salary in China is to look at the distribution rather than the headline average. Half of all credit and collection staffs in China earn less than 187,500 CNY a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 128,500 CNY (the 25th percentile), and a quarter clear 232,400 CNY (the 75th percentile). The middle 50% of credit and collection staffs sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 100,140 CNY. The highest stretch to 299,500 CNY, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

100,140
Low
187,500
Median
299,500
High
128,500
25th
232,400
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in CNY

Credit and collection staff pay by experience in China

Years of experience is the single biggest lever on pay for a credit and collection staff in China, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical credit and collection staff salary changes as you move through the career ladder.

  • 0-2 Years
    113,740 CNY
  • 2-5 Years
    +34% from previous
    152,300 CNY
  • 5-10 Years
    +31% from previous
    200,000 CNY
  • 10-15 Years
    +20% from previous
    240,500 CNY
  • 15-20 Years
    +10% from previous
    265,000 CNY
  • 20+ Years
    +5% from previous
    277,400 CNY

The single largest jump on the ladder is from 0 - 2 Years to 2 - 5 Years, where pay rises by about 34%. That is the point at which a credit and collection staff typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Credit and collection staff pay by education in China

Education sits alongside experience as one of the biggest factors driving credit and collection staff pay in China. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average credit and collection staff salary in China broken down by the highest level of education a worker has completed.

  • High School
    137,400 CNY
  • Certificate or Diploma
    +43% from previous
    196,800 CNY
  • Bachelor's Degree
    +38% from previous
    271,300 CNY

Credit and collection staff gender pay gap in China

The gender pay gap is a stubborn feature of almost every labour market, and China is no exception. Male credit and collection staffs in China earn an average of 205,700 CNY a year, while female credit and collection staffs earn around 189,300 CNY. That works out to a 9% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Credit and Collection Staff gender pay gap

8%

Men earn this much more than women on average in China.

Men 205,700 CNY
Women 189,300 CNY

Pay raises for a credit and collection staff in China

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in China sees a raise of about 12% every 14 months, which works out to roughly 10% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in China, the national average raise is around 9% every 15 months.

By industry

Industries with the highest pay raises in China:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education
    2%

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Credit and collection staff bonus rates in China

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

28%

28% of credit and collection staffs in China reported a bonus of some kind in the past twelve months. That makes a credit and collection staff a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 1% to 3% of base salary. The remaining 72% of credit and collection staffs reported no bonus at all over the same period.

Which careers pay bonuses in China

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Credit and collection staff: public vs private sector pay

Public-sector pay in China is about 6% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

6%

Public-sector workers earn this much more than private-sector workers in China on average.

Public sector 362,200 CNY
Private sector 341,400 CNY

Credit and collection staff salary by city and region in China

Credit and collection staff pay is not even across China. The chart below shows the highest-paying cities and regions in the dataset, followed by the full location table.

  • Shandong
  • Guangzhou
  • Henan
  • Guangdong
  • Jiangsu
  • Wuhan
  • Chengdu
  • Hebei
  • Hunan
  • Jinan
LocationTypeAverageMedianRange
ShandongRegion225,300 CNY215,100 CNY115,600-345,100 CNY
GuangzhouCity216,800 CNY208,600 CNY114,940-332,500 CNY
HenanRegion212,500 CNY231,000 CNY99,080-340,400 CNY
GuangdongRegion210,500 CNY228,000 CNY96,560-339,100 CNY
JiangsuRegion210,500 CNY228,000 CNY95,980-339,100 CNY
WuhanCity210,500 CNY215,100 CNY104,500-330,700 CNY
ChengduCity207,800 CNY209,700 CNY99,220-320,500 CNY
HebeiRegion207,800 CNY209,700 CNY100,140-320,500 CNY
HunanRegion207,700 CNY197,600 CNY109,000-318,800 CNY
JinanCity205,700 CNY218,900 CNY92,680-325,600 CNY
SichuanRegion204,700 CNY194,600 CNY106,740-308,300 CNY
HubeiRegion204,700 CNY207,700 CNY99,280-315,900 CNY
Chongqing (city)City204,000 CNY218,900 CNY93,220-325,900 CNY
Shanghai (city)City204,000 CNY208,600 CNY101,840-319,600 CNY
HangzhouCity201,100 CNY191,600 CNY104,440-309,800 CNY
Beijing (city)City201,100 CNY204,000 CNY97,260-315,700 CNY
Xi anCity197,600 CNY212,500 CNY90,660-315,700 CNY
NanjingCity197,600 CNY190,500 CNY103,140-301,600 CNY
ShenzhenCity197,600 CNY192,600 CNY105,080-305,600 CNY
HarbinCity197,600 CNY215,100 CNY90,620-318,800 CNY
JiangxiRegion197,600 CNY201,100 CNY97,760-309,800 CNY
LiaoningRegion197,600 CNY212,500 CNY89,340-315,700 CNY
AnhuiRegion196,800 CNY197,600 CNY94,940-305,600 CNY
ShantouCity196,800 CNY209,500 CNY89,120-311,700 CNY
ZhejiangRegion196,800 CNY197,600 CNY94,380-305,600 CNY
ShaanxiRegion194,600 CNY197,600 CNY94,400-301,700 CNY
GuangxiRegion194,600 CNY197,600 CNY96,980-301,700 CNY
Tianjin (city)City192,600 CNY207,700 CNY87,760-307,400 CNY
SuzhouCity192,600 CNY196,800 CNY95,760-297,000 CNY
QingdaoCity192,000 CNY207,800 CNY87,060-301,700 CNY
YunnanRegion192,000 CNY207,800 CNY87,060-301,700 CNY
ShenyangCity192,000 CNY204,000 CNY86,800-301,600 CNY
FujianRegion185,100 CNY189,300 CNY92,300-286,400 CNY
HeilongjiangRegion185,100 CNY175,900 CNY96,600-283,400 CNY
WenzhouCity183,600 CNY195,200 CNY83,300-288,700 CNY
ChangchunCity183,600 CNY187,300 CNY87,940-283,700 CNY
JilinRegion181,600 CNY172,200 CNY93,220-275,500 CNY
Shanghai (region)Region180,500 CNY194,600 CNY83,420-288,100 CNY
GuizhouRegion180,300 CNY172,200 CNY93,280-275,200 CNY
Nei MonggolRegion180,300 CNY183,600 CNY86,800-277,400 CNY
KunmingCity176,800 CNY192,000 CNY83,020-281,500 CNY
DongguanCity176,800 CNY190,500 CNY82,480-279,400 CNY
QuanzhouCity174,000 CNY190,500 CNY80,020-277,400 CNY
FuzhouCity174,000 CNY189,300 CNY80,800-277,400 CNY
FoshanCity174,000 CNY175,900 CNY86,760-273,300 CNY
XiamenCity172,400 CNY164,200 CNY87,940-263,900 CNY
Chongqing (region)Region172,400 CNY187,300 CNY80,580-273,000 CNY
GansuRegion172,200 CNY163,800 CNY88,020-263,200 CNY
ChangshaCity172,200 CNY172,200 CNY85,460-266,000 CNY
ShanxiRegion172,200 CNY175,900 CNY86,760-273,300 CNY
WuxiCity172,200 CNY187,500 CNY79,260-275,200 CNY
DalianCity169,000 CNY183,600 CNY79,280-268,900 CNY
QinghaiRegion168,100 CNY180,500 CNY78,160-265,000 CNY
NingxiaRegion167,100 CNY159,500 CNY88,240-258,400 CNY
Xinjiang UygurRegion163,800 CNY168,100 CNY80,800-254,800 CNY
Beijing (region)Region161,300 CNY154,700 CNY83,300-246,500 CNY
HainanRegion161,300 CNY174,000 CNY75,260-257,700 CNY
Tianjin (region)Region159,400 CNY172,400 CNY75,040-254,700 CNY
ZhengzhouCity157,600 CNY159,100 CNY74,300-240,500 CNY
Xizang [Tibet]Region152,300 CNY148,300 CNY78,120-233,900 CNY


Credit and Collection Staff in China: FAQs

  • How much does a credit and collection staff make per month in China?

    A credit and collection staff in China earns about 16,216 CNY a month before tax, based on an annual average of 194,600 CNY.

  • What's the salary range for a credit and collection staff in China?

    Entry-level credit and collection staffs in China start near 100,140 CNY. Top-end pay reaches around 299,500 CNY. The middle 50% of earners sit between 128,500 and 232,400 CNY.

  • Is the median credit and collection staff salary in China higher or lower than the average?

    The median is 187,500 CNY, lower than the average of 194,600 CNY. Half of credit and collection staffs in China earn below the median, half earn above it.

  • What's the gender pay gap for credit and collection staffs in China?

    Men working as a credit and collection staff in China earn around 9% more than women on average (205,700 vs 189,300 CNY a year).

  • Do credit and collection staffs in China get bonuses?

    About 28% of credit and collection staffs in China reported a bonus in the past 12 months. Reported bonuses ranged from 1% to 3% of base salary.

  • Do credit and collection staffs earn more in the public or private sector in China?

    In China, the public sector pays a credit and collection staff about 6% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do credit and collection staffs in China get a pay raise?

    A credit and collection staff in China sees a raise of around 12% every 14 months, equivalent to roughly 10% a year.