Average Support Analyst Salary in Bulgaria for 2026
A support analyst in Bulgaria earns about 37,620 BGN a year. That's 3% roughly in line with the national average of 38,700 BGN.
Pay ranges widely from country to country and from role to role. The lowest reported salaries in Bulgaria sit around 20,120 BGN a year, while the very top stretches to 56,100 BGN. Everything on this page is in Bulgarian lev (BGN, symbol лв), which lets you compare numbers like-for-like without worrying about exchange rates.
The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Bulgaria, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.
How much does a support analyst make in Bulgaria?
A typical support analyst working in Bulgaria brings home around 3,135 BGN a month before tax. Entry-level pay starts near 20,120 BGN, and the top of the ladder reaches roughly 56,100 BGN for the most experienced and specialised people in the role.
The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior support analyst working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.
How support analyst pay ranges in Bulgaria
A good way to think about salary in Bulgaria is to look at the distribution rather than the headline average. Half of all support analysts in Bulgaria earn less than 33,980 BGN a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".
Looking at the quartiles fills in the picture. A quarter of earners take home less than 22,400 BGN (the 25th percentile), and a quarter clear 41,480 BGN (the 75th percentile). The middle 50% of support analysts sit somewhere inside that band, which is where the typical reader of this page probably lives.
The very lowest reported salaries sit around 20,120 BGN. The highest stretch to 56,100 BGN, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.
Support analyst pay by experience in Bulgaria
Years of experience is the single biggest lever on pay for a support analyst in Bulgaria, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical support analyst salary changes as you move through the career ladder.
- 0-2 Years21,560 BGN
- 2-5 Years+25% from previous26,860 BGN
- 5-10 Years+37% from previous36,700 BGN
- 10-15 Years+26% from previous46,400 BGN
- 15-20 Years+6% from previous49,300 BGN
- 20+ Years+8% from previous53,120 BGN
The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 37%. That is the point at which a support analyst typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.
Support analyst pay by education in Bulgaria
Education sits alongside experience as one of the biggest factors driving support analyst pay in Bulgaria. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.
Below is the average support analyst salary in Bulgaria broken down by the highest level of education a worker has completed.
- Certificate or Diploma27,020 BGN
- Bachelor's Degree+40% from previous37,800 BGN
- Master's Degree+40% from previous52,880 BGN
Support analyst gender pay gap in Bulgaria
The gender pay gap is a stubborn feature of almost every labour market, and Bulgaria is no exception. Male support analysts in Bulgaria earn an average of 35,420 BGN a year, while female support analysts earn around 34,360 BGN. That works out to a 3% gap in favour of men, even when comparing people doing the same work.
A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.
Support Analyst gender pay gap
3%
Men earn this much more than women on average in Bulgaria.
Pay raises for a support analyst in Bulgaria
Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.
A typical worker doing this role in Bulgaria sees a raise of about 9% every 23 months, which works out to roughly 5% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.
Across all jobs in Bulgaria, the national average raise is around 7% every 20 months.
By industry
Industries with the highest pay raises in Bulgaria:
- Banking
- Energy
- Information Technology
- Healthcare
- Travel
- Construction
- Education
By experience level
Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.
- Junior Level3% - 5%
- Mid-Career
- Senior Level
- Top Management
Support analyst bonus rates in Bulgaria
Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.
25% of support analysts in Bulgaria reported a bonus of some kind in the past twelve months. That makes a support analyst a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.
Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 1% to 3% of base salary. The remaining 75% of support analysts reported no bonus at all over the same period.
Which careers pay bonuses in Bulgaria
Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.
- Finance
- Architecture
- Sales
- Business Development
- Marketing / Advertising
- Information Technology
- Healthcare
- Insurance
- Customer Service
- Human Resources
- Construction
- Transport
- Hospitality
Support analyst: public vs private sector pay
Public-sector pay in Bulgaria is about 2% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.
Public vs private pay gap
2%
Public-sector workers earn this much more than private-sector workers in Bulgaria on average.
Support analyst salary by city in Bulgaria
Support analyst pay is not even across Bulgaria. The chart below shows the highest-paying cities in the dataset, followed by the full location table.
- Sofia
- Plovdiv
- Rousse
- Varna
- Burgas
- Stara Zagora
| Location | Type | Average | Median | Range |
|---|---|---|---|---|
| Sofia | City | 36,800 BGN | 34,380 BGN | 20,120-57,320 BGN |
| Plovdiv | City | 36,160 BGN | 33,520 BGN | 20,300-53,320 BGN |
| Rousse | City | 35,500 BGN | 37,740 BGN | 15,580-51,900 BGN |
| Varna | City | 35,300 BGN | 33,960 BGN | 16,980-51,120 BGN |
| Burgas | City | 34,540 BGN | 29,600 BGN | 19,640-50,520 BGN |
| Stara Zagora | City | 31,520 BGN | 34,960 BGN | 17,260-52,180 BGN |
Support Analyst in Bulgaria: FAQs
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How much does a support analyst make per month in Bulgaria?
A support analyst in Bulgaria earns about 3,135 BGN a month before tax, based on an annual average of 37,620 BGN.
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What's the salary range for a support analyst in Bulgaria?
Entry-level support analysts in Bulgaria start near 20,120 BGN. Top-end pay reaches around 56,100 BGN. The middle 50% of earners sit between 22,400 and 41,480 BGN.
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Is the median support analyst salary in Bulgaria higher or lower than the average?
The median is 33,980 BGN, lower than the average of 37,620 BGN. Half of support analysts in Bulgaria earn below the median, half earn above it.
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What's the gender pay gap for support analysts in Bulgaria?
Men working as a support analyst in Bulgaria earn around 3% more than women on average (35,420 vs 34,360 BGN a year).
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Do support analysts in Bulgaria get bonuses?
About 25% of support analysts in Bulgaria reported a bonus in the past 12 months. Reported bonuses ranged from 1% to 3% of base salary.
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Do support analysts earn more in the public or private sector in Bulgaria?
In Bulgaria, the public sector pays a support analyst about 2% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.
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How often do support analysts in Bulgaria get a pay raise?
A support analyst in Bulgaria sees a raise of around 9% every 23 months, equivalent to roughly 5% a year.