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Average Software Support Engineer Salary in Italy for 2026

A software support engineer in Italy earns about 33,980 EUR a year. That's 25% below the national average of 45,200 EUR.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Italy sit around 15,760 EUR a year, while the very top stretches to 56,100 EUR. Everything on this page is in Euro (EUR, symbol €), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Italy, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a software support engineer make in Italy?

Average salary
33,980 EUR
2,831 EUR per month
Lowest reported
15,760 EUR
1,313 EUR per month
Highest reported
56,100 EUR
4,675 EUR per month

A typical software support engineer working in Italy brings home around 2,831 EUR a month before tax. Entry-level pay starts near 15,760 EUR, and the top of the ladder reaches roughly 56,100 EUR for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior software support engineer working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around. For a cross-country comparison, see the software support engineer salary in Belgium or Netherlands, both of which pay in the same currency.


How software support engineer pay ranges in Italy

A good way to think about salary in Italy is to look at the distribution rather than the headline average. Half of all software support engineers in Italy earn less than 39,160 EUR a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 25,220 EUR (the 25th percentile), and a quarter clear 50,240 EUR (the 75th percentile). The middle 50% of software support engineers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 15,760 EUR. The highest stretch to 56,100 EUR, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

15,760
Low
39,160
Median
56,100
High
25,220
25th
50,240
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in EUR

Software support engineer pay by experience in Italy

Years of experience is the single biggest lever on pay for a software support engineer in Italy, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical software support engineer salary changes as you move through the career ladder.

  • 0-2 Years
    19,220 EUR
  • 2-5 Years
    +20% from previous
    23,140 EUR
  • 5-10 Years
    +56% from previous
    36,160 EUR
  • 10-15 Years
    +19% from previous
    43,080 EUR
  • 15-20 Years
    +7% from previous
    46,040 EUR
  • 20+ Years
    +13% from previous
    52,180 EUR

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 56%. That is the point at which a software support engineer typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Software support engineer pay by education in Italy

Education sits alongside experience as one of the biggest factors driving software support engineer pay in Italy. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average software support engineer salary in Italy broken down by the highest level of education a worker has completed.

  • Certificate or Diploma
    19,060 EUR
  • Bachelor's Degree
    +65% from previous
    31,520 EUR
  • Master's Degree
    +68% from previous
    52,880 EUR

Software support engineer gender pay gap in Italy

The gender pay gap is a stubborn feature of almost every labour market, and Italy is no exception. Male software support engineers in Italy earn an average of 35,000 EUR a year, while female software support engineers earn around 34,980 EUR. That works out to a 0% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Software Support Engineer gender pay gap

0%

Men earn this much more than women on average in Italy.

Men 35,000 EUR
Women 34,980 EUR

Pay raises for a software support engineer in Italy

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Italy sees a raise of about 9% every 20 months, which works out to roughly 5% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Italy, the national average raise is around 8% every 17 months.

By industry

Industries with the highest pay raises in Italy:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Software support engineer bonus rates in Italy

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

35%

35% of software support engineers in Italy reported a bonus of some kind in the past twelve months. That makes a software support engineer a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 0% to 4% of base salary. The remaining 65% of software support engineers reported no bonus at all over the same period.

Which careers pay bonuses in Italy

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Software support engineer: public vs private sector pay

Public-sector pay in Italy is about 5% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

5%

Public-sector workers earn this much more than private-sector workers in Italy on average.

Public sector 46,280 EUR
Private sector 44,180 EUR

Software support engineer salary by city in Italy

Software support engineer pay is not even across Italy. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Milano
  • Rome
  • Napoli
  • Palermo
  • Bologna
  • Trieste
  • Catania
  • Genova
  • Torino
  • Parma
LocationTypeAverageMedianRange
MilanoCity42,040 EUR39,080 EUR21,400-62,420 EUR
RomeCity40,040 EUR45,580 EUR17,740-66,580 EUR
NapoliCity37,620 EUR38,140 EUR16,140-55,580 EUR
PalermoCity36,940 EUR35,500 EUR19,640-52,820 EUR
BolognaCity35,560 EUR36,800 EUR17,100-54,180 EUR
TriesteCity35,500 EUR33,520 EUR17,540-50,540 EUR
CataniaCity35,500 EUR35,260 EUR15,580-52,820 EUR
GenovaCity35,340 EUR34,360 EUR16,720-54,460 EUR
TorinoCity34,120 EUR37,800 EUR17,620-57,320 EUR
ParmaCity32,420 EUR33,520 EUR18,260-53,860 EUR


Software Support Engineer in Italy: FAQs

  • How much does a software support engineer make per month in Italy?

    A software support engineer in Italy earns about 2,831 EUR a month before tax, based on an annual average of 33,980 EUR.

  • What's the salary range for a software support engineer in Italy?

    Entry-level software support engineers in Italy start near 15,760 EUR. Top-end pay reaches around 56,100 EUR. The middle 50% of earners sit between 25,220 and 50,240 EUR.

  • Is the median software support engineer salary in Italy higher or lower than the average?

    The median is 39,160 EUR, higher than the average of 33,980 EUR. Half of software support engineers in Italy earn below the median, half earn above it.

  • What's the gender pay gap for software support engineers in Italy?

    Men working as a software support engineer in Italy earn around 0% more than women on average (35,000 vs 34,980 EUR a year).

  • Do software support engineers in Italy get bonuses?

    About 35% of software support engineers in Italy reported a bonus in the past 12 months. Reported bonuses ranged from 0% to 4% of base salary.

  • Do software support engineers earn more in the public or private sector in Italy?

    In Italy, the public sector pays a software support engineer about 5% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do software support engineers in Italy get a pay raise?

    A software support engineer in Italy sees a raise of around 9% every 20 months, equivalent to roughly 5% a year.