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Average Information Technology Helpdesk Salary in Pakistan for 2026

An information technology helpdesk in Pakistan earns about 618,800 PKR a year. That's 37% below the national average of 983,100 PKR.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Pakistan sit around 301,600 PKR a year, while the very top stretches to 965,000 PKR. Everything on this page is in Pakistani rupee (PKR, symbol ₨), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Pakistan, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does an information technology helpdesk make in Pakistan?

Average salary
618,800 PKR
51,566 PKR per month
Lowest reported
301,600 PKR
25,133 PKR per month
Highest reported
965,000 PKR
80,416 PKR per month

A typical information technology helpdesk working in Pakistan brings home around 51,566 PKR a month before tax. Entry-level pay starts near 301,600 PKR, and the top of the ladder reaches roughly 965,000 PKR for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior information technology helpdesk working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How information technology helpdesk pay ranges in Pakistan

A good way to think about salary in Pakistan is to look at the distribution rather than the headline average. Half of all information technology helpdesks in Pakistan earn less than 629,800 PKR a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 421,400 PKR (the 25th percentile), and a quarter clear 814,100 PKR (the 75th percentile). The middle 50% of information technology helpdesks sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 301,600 PKR. The highest stretch to 965,000 PKR, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

301,600
Low
629,800
Median
965,000
High
421,400
25th
814,100
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in PKR

Information technology helpdesk pay by experience in Pakistan

Years of experience is the single biggest lever on pay for an information technology helpdesk in Pakistan, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical information technology helpdesk salary changes as you move through the career ladder.

  • 0-2 Years
    359,900 PKR
  • 2-5 Years
    +28% from previous
    460,500 PKR
  • 5-10 Years
    +38% from previous
    637,500 PKR
  • 10-15 Years
    +23% from previous
    786,600 PKR
  • 15-20 Years
    +7% from previous
    844,600 PKR
  • 20+ Years
    +7% from previous
    902,100 PKR

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 38%. That is the point at which a information technology helpdesk typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Information technology helpdesk pay by education in Pakistan

Education sits alongside experience as one of the biggest factors driving information technology helpdesk pay in Pakistan. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average information technology helpdesk salary in Pakistan broken down by the highest level of education a worker has completed.

  • Certificate or Diploma
    507,300 PKR
  • Bachelor's Degree
    +54% from previous
    778,900 PKR

Information technology helpdesk gender pay gap in Pakistan

The gender pay gap is a stubborn feature of almost every labour market, and Pakistan is no exception. Male information technology helpdesks in Pakistan earn an average of 646,600 PKR a year, while female information technology helpdesks earn around 566,900 PKR. That works out to a 14% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Information Technology Helpdesk gender pay gap

12%

Men earn this much more than women on average in Pakistan.

Men 646,600 PKR
Women 566,900 PKR

Pay raises for an information technology helpdesk in Pakistan

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Pakistan sees a raise of about 9% every 21 months, which works out to roughly 5% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Pakistan, the national average raise is around 8% every 19 months.

By industry

Industries with the highest pay raises in Pakistan:

  • Banking
    2%
  • Energy
  • Information Technology
  • Healthcare
  • Travel
    1%
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Information technology helpdesk bonus rates in Pakistan

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

26%

26% of information technology helpdesks in Pakistan reported a bonus of some kind in the past twelve months. That makes an information technology helpdesk a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 0% to 4% of base salary. The remaining 74% of information technology helpdesks reported no bonus at all over the same period.

Which careers pay bonuses in Pakistan

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Information technology helpdesk: public vs private sector pay

Public-sector pay in Pakistan is about 12% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

11%

Public-sector workers earn this much more than private-sector workers in Pakistan on average.

Public sector 1,023,400 PKR
Private sector 913,400 PKR

Information technology helpdesk salary by city in Pakistan

Information technology helpdesk pay is not even across Pakistan. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Karachi
  • Lahore
  • Rawalpindi
  • Gujranwala
  • Faisalabad
  • Hyderabad
  • Multan
  • Peshawar
  • Quetta
  • Islamabad
LocationTypeAverageMedianRange
KarachiCity721,600 PKR735,500 PKR351,200-1,124,200 PKR
LahoreCity680,100 PKR735,500 PKR311,700-1,080,400 PKR
RawalpindiCity669,100 PKR681,500 PKR327,800-1,041,900 PKR
GujranwalaCity643,400 PKR656,800 PKR315,700-1,003,800 PKR
FaisalabadCity639,900 PKR614,600 PKR332,500-979,300 PKR
HyderabadCity629,800 PKR605,700 PKR327,800-965,000 PKR
MultanCity605,700 PKR653,200 PKR277,400-962,900 PKR
PeshawarCity605,700 PKR652,200 PKR277,400-962,300 PKR
QuettaCity592,200 PKR566,900 PKR309,800-906,500 PKR
IslamabadCity580,600 PKR592,200 PKR282,500-906,500 PKR
SargodhaCity578,500 PKR625,000 PKR266,000-918,500 PKR
SialkotCity544,800 PKR520,900 PKR282,300-830,500 PKR
BahawalpurCity543,200 PKR556,000 PKR267,100-849,200 PKR


Information Technology Helpdesk in Pakistan: FAQs

  • How much does an information technology helpdesk make per month in Pakistan?

    An information technology helpdesk in Pakistan earns about 51,566 PKR a month before tax, based on an annual average of 618,800 PKR.

  • What's the salary range for an information technology helpdesk in Pakistan?

    Entry-level information technology helpdesks in Pakistan start near 301,600 PKR. Top-end pay reaches around 965,000 PKR. The middle 50% of earners sit between 421,400 and 814,100 PKR.

  • Is the median information technology helpdesk salary in Pakistan higher or lower than the average?

    The median is 629,800 PKR, higher than the average of 618,800 PKR. Half of information technology helpdesks in Pakistan earn below the median, half earn above it.

  • What's the gender pay gap for information technology helpdesks in Pakistan?

    Men working as an information technology helpdesk in Pakistan earn around 14% more than women on average (646,600 vs 566,900 PKR a year).

  • Do information technology helpdesks in Pakistan get bonuses?

    About 26% of information technology helpdesks in Pakistan reported a bonus in the past 12 months. Reported bonuses ranged from 0% to 4% of base salary.

  • Do information technology helpdesks earn more in the public or private sector in Pakistan?

    In Pakistan, the public sector pays an information technology helpdesk about 12% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do information technology helpdesks in Pakistan get a pay raise?

    An information technology helpdesk in Pakistan sees a raise of around 9% every 21 months, equivalent to roughly 5% a year.