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Average Incident Handler Salary in Pakistan for 2026

An incident handler in Pakistan earns about 818,100 PKR a year. That's 17% below the national average of 983,100 PKR.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Pakistan sit around 399,900 PKR a year, while the very top stretches to 1,273,300 PKR. Everything on this page is in Pakistani rupee (PKR, symbol ₨), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Pakistan, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does an incident handler make in Pakistan?

Average salary
818,100 PKR
68,175 PKR per month
Lowest reported
399,900 PKR
33,325 PKR per month
Highest reported
1,273,300 PKR
106,108 PKR per month

A typical incident handler working in Pakistan brings home around 68,175 PKR a month before tax. Entry-level pay starts near 399,900 PKR, and the top of the ladder reaches roughly 1,273,300 PKR for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior incident handler working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How incident handler pay ranges in Pakistan

A good way to think about salary in Pakistan is to look at the distribution rather than the headline average. Half of all incident handlers in Pakistan earn less than 836,800 PKR a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 556,000 PKR (the 25th percentile), and a quarter clear 1,077,700 PKR (the 75th percentile). The middle 50% of incident handlers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 399,900 PKR. The highest stretch to 1,273,300 PKR, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

399,900
Low
836,800
Median
1,273,300
High
556,000
25th
1,077,700
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in PKR

Incident handler pay by experience in Pakistan

Years of experience is the single biggest lever on pay for an incident handler in Pakistan, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical incident handler salary changes as you move through the career ladder.

  • 0-2 Years
    478,100 PKR
  • 2-5 Years
    +28% from previous
    610,100 PKR
  • 5-10 Years
    +38% from previous
    844,100 PKR
  • 10-15 Years
    +24% from previous
    1,043,600 PKR
  • 15-20 Years
    +7% from previous
    1,120,700 PKR
  • 20+ Years
    +7% from previous
    1,196,800 PKR

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 38%. That is the point at which a incident handler typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Incident handler pay by education in Pakistan

Education sits alongside experience as one of the biggest factors driving incident handler pay in Pakistan. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average incident handler salary in Pakistan broken down by the highest level of education a worker has completed.

  • High School
    592,600 PKR
  • Certificate or Diploma
    +15% from previous
    681,500 PKR
  • Bachelor's Degree
    +35% from previous
    919,700 PKR
  • Master's Degree
    +26% from previous
    1,155,400 PKR

Incident handler gender pay gap in Pakistan

The gender pay gap is a stubborn feature of almost every labour market, and Pakistan is no exception. Male incident handlers in Pakistan earn an average of 860,300 PKR a year, while female incident handlers earn around 754,900 PKR. That works out to a 14% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Incident Handler gender pay gap

12%

Men earn this much more than women on average in Pakistan.

Men 860,300 PKR
Women 754,900 PKR

Pay raises for an incident handler in Pakistan

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Pakistan sees a raise of about 12% every 17 months, which works out to roughly 8% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Pakistan, the national average raise is around 8% every 19 months.

By industry

Industries with the highest pay raises in Pakistan:

  • Banking
    2%
  • Energy
  • Information Technology
  • Healthcare
  • Travel
    1%
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Incident handler bonus rates in Pakistan

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

27%

27% of incident handlers in Pakistan reported a bonus of some kind in the past twelve months. That makes an incident handler a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 0% to 4% of base salary. The remaining 73% of incident handlers reported no bonus at all over the same period.

Which careers pay bonuses in Pakistan

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Incident handler: public vs private sector pay

Public-sector pay in Pakistan is about 12% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

11%

Public-sector workers earn this much more than private-sector workers in Pakistan on average.

Public sector 1,023,400 PKR
Private sector 913,400 PKR

Incident handler salary by city in Pakistan

Incident handler pay is not even across Pakistan. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Karachi
  • Rawalpindi
  • Faisalabad
  • Gujranwala
  • Lahore
  • Islamabad
  • Peshawar
  • Hyderabad
  • Multan
  • Bahawalpur
LocationTypeAverageMedianRange
KarachiCity962,300 PKR978,900 PKR472,100-1,500,800 PKR
RawalpindiCity906,500 PKR925,900 PKR445,100-1,417,600 PKR
FaisalabadCity893,500 PKR860,300 PKR464,900-1,369,700 PKR
GujranwalaCity887,100 PKR903,500 PKR433,400-1,380,400 PKR
LahoreCity882,400 PKR954,900 PKR404,600-1,405,700 PKR
IslamabadCity814,500 PKR830,500 PKR397,900-1,273,300 PKR
PeshawarCity814,100 PKR877,300 PKR372,600-1,296,900 PKR
HyderabadCity810,400 PKR778,200 PKR420,100-1,235,600 PKR
MultanCity800,500 PKR862,400 PKR367,900-1,273,300 PKR
BahawalpurCity778,500 PKR791,600 PKR383,300-1,212,800 PKR
QuettaCity774,200 PKR743,300 PKR401,300-1,182,400 PKR
SialkotCity721,600 PKR693,100 PKR375,200-1,104,400 PKR
SargodhaCity714,300 PKR769,500 PKR327,300-1,134,100 PKR


Incident Handler in Pakistan: FAQs

  • How much does an incident handler make per month in Pakistan?

    An incident handler in Pakistan earns about 68,175 PKR a month before tax, based on an annual average of 818,100 PKR.

  • What's the salary range for an incident handler in Pakistan?

    Entry-level incident handlers in Pakistan start near 399,900 PKR. Top-end pay reaches around 1,273,300 PKR. The middle 50% of earners sit between 556,000 and 1,077,700 PKR.

  • Is the median incident handler salary in Pakistan higher or lower than the average?

    The median is 836,800 PKR, higher than the average of 818,100 PKR. Half of incident handlers in Pakistan earn below the median, half earn above it.

  • What's the gender pay gap for incident handlers in Pakistan?

    Men working as an incident handler in Pakistan earn around 14% more than women on average (860,300 vs 754,900 PKR a year).

  • Do incident handlers in Pakistan get bonuses?

    About 27% of incident handlers in Pakistan reported a bonus in the past 12 months. Reported bonuses ranged from 0% to 4% of base salary.

  • Do incident handlers earn more in the public or private sector in Pakistan?

    In Pakistan, the public sector pays an incident handler about 12% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do incident handlers in Pakistan get a pay raise?

    An incident handler in Pakistan sees a raise of around 12% every 17 months, equivalent to roughly 8% a year.