Average Front Desk Agent Salary in United Kingdom for 2024

In this article, we will look at the average Front Desk Agent salary for 2024 in United Kingdom and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the British pound. To keep things simple, we are using the GBP currency code instead of the currency symbol £.

How Much Does a Front Desk Agent Make in United Kingdom?

A Front Desk Agent working in United Kingdom will typically earn around 27,400 GBP per year, and this can range from the lowest average salary of about 14,200 GBP to the highest average salary of 43,500 GBP.

Average Annual Salary
27,400 GBP
Average Monthly Salary
2,283 GBP

Lowest Annual Salary
14,200 GBP
Lowest Monthly Salary
1,183 GBP

Highest Annual Salary
43,500 GBP
Highest Monthly Salary
3,625 GBP

These are average salaries for a Front Desk Agent in United Kingdom and include benefits such as housing and transport. It's also possible for a Front Desk Agent to earn more or less than the average salaries shown above.

Front Desk Agent salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Front Desk Agent Salaries in United Kingdom

So we've looked at the average salaries a Front Desk Agent will earn in United Kingdom. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Front Desk Agent can earn between 14,200 GBP and 43,500 GBP on average in United Kingdom. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Front Desk Agent in United Kingdom is 27,300 GBP. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 27,300 GBP, and 50% of the population earn more than 27,300 GBP.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Front Desk Agent salary in United Kingdom, 25% of the population are earning less than 17,900 GBP while 75% of the population earn more than 17,900 GBP.

75% of the population earn less than 33,300 GBP, and 25% of the population earn more than 33,300 GBP.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Front Desk Agent Salary by Experience Level in United Kingdom

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average front desk agent salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Front Desk Agent in United Kingdom that has less than two years of experience can expect to earn somewhere in the region of 17,500 GBP.
  • 2 - 5 Years Experience. With two to five years of experience the average Front Desk Agent salary would increase to 23,200 GBP.
  • 5 - 10 Years Experience. From five to ten years of experience as a Front Desk Agent, the average salary would be 29,600 GBP.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 33,600 GBP.
  • 15 - 20 Years Experience. A Front Desk Agent with 15 to 20 years of experience can earn an average of 36,700 GBP.
  • 20+ Years Experience. For a Front Desk Agent with more than 20 years, the expected average salary increases to 40,300 GBP.

Average Salary by Experience Chart

0-2 Years
17,500 GBP
2-5 Years +34%
23,200 GBP
5-10 Years +30%
29,600 GBP
10-15 Years +21%
33,600 GBP
15-20 Years +9%
36,700 GBP
20+ Years +5%
40,300 GBP

Front Desk Agent Salary by Education Level in United Kingdom

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Front Desk Agent in United Kingdom based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Front Desk Agent in United Kingdom with a high school education can earn an average salary of 19,300 GBP.

  • Certificate or Diploma. A Front Desk Agent in United Kingdom with a certificate or diploma education can earn an average salary of 33,600 GBP.

Average Salary by Education Chart

High School
19,300 GBP
Certificate or Diploma +68%
33,600 GBP

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in United Kingdom is around 29,600 to 88,700 GBP and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Front Desk Agent Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In United Kingdom, a male front desk agent will earn an average of 26,900 GBP, while a female front desk agent will earn around 26,900 GBP.

This means that a male front desk agent earns approximately 0% less than a female front desk agent for performing the same job.

Average Salary by Gender Chart in United Kingdom

Male
26,900 GBP
Female +0%
26,900 GBP

Front Desk Agent Average Pay Raise in United Kingdom

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Front Desk Agent in United Kingdom is around 10% every 15 months.

The national average pay raise across all professions and industries in United Kingdom is around 9% every 15 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 10 ÷ 15 ) × 12  = 8%

What this means is that a Front Desk Agent in United Kingdom can expect to receive an average pay raise of around 8% every 12 months.

Annual Pay Raise by Industry in United Kingdom for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in United Kingdom.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
3%
Energy
6%
Information Technology
9%
Healthcare
3%
Travel
6%
Construction
9%
Education
3%

Front Desk Agent Bonus and Incentive Rates in United Kingdom

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Front Desk Agent is a low bonus based job, with 29% of employees reporting at least one bonus in the last 12 months.

71% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 1% to 3%.

Received Bonus
29%
No Bonus
71%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in United Kingdom earn approximately 7% more than private sector employees in the same role.

Public Sector
72,700 GBP
Private Sector -7%
68,200 GBP

Salaries for Jobs Similar to a Front Desk Agent

In the table below, we have salary information for jobs that are similar to a Front Desk Agent in United Kingdom.

Job Title Category Salary
All Rounder Food / Hospitality / Tourism / Catering 27,400 GBP
Assistant Executive Housekeeper Food / Hospitality / Tourism / Catering 21,700 GBP
Assistant Food and Beverage Controller Food / Hospitality / Tourism / Catering 42,800 GBP
Assistant Food and Beverage Director Food / Hospitality / Tourism / Catering 97,600 GBP
Assistant Hospitality Manager Food / Hospitality / Tourism / Catering 95,500 GBP
Assistant Storekeeper Food / Hospitality / Tourism / Catering 18,200 GBP
Assistant Tour Manager Food / Hospitality / Tourism / Catering 43,100 GBP
Baker and Pastrycook Food / Hospitality / Tourism / Catering 23,300 GBP
Bakery Manager Food / Hospitality / Tourism / Catering 54,100 GBP
Bakery Superintendent Food / Hospitality / Tourism / Catering 34,300 GBP
Banquet Captain Food / Hospitality / Tourism / Catering 29,600 GBP
Banquet Manager Food / Hospitality / Tourism / Catering 36,800 GBP
Banquet Server Food / Hospitality / Tourism / Catering 22,400 GBP
Bar Attendant Food / Hospitality / Tourism / Catering 23,600 GBP
Bar Manager Food / Hospitality / Tourism / Catering 46,200 GBP
Bar Supervisor Food / Hospitality / Tourism / Catering 32,600 GBP
Barista Food / Hospitality / Tourism / Catering 30,800 GBP
Bartender Food / Hospitality / Tourism / Catering 28,800 GBP
Bellman Food / Hospitality / Tourism / Catering 23,200 GBP
Beverage Manager Food / Hospitality / Tourism / Catering 56,400 GBP
Bistro Attendant Food / Hospitality / Tourism / Catering 23,600 GBP
Buffet Chef Food / Hospitality / Tourism / Catering 45,000 GBP
Buffet Host Food / Hospitality / Tourism / Catering 23,300 GBP
Buffet Manager Food / Hospitality / Tourism / Catering 50,300 GBP
Butcher and Slaughterer Food / Hospitality / Tourism / Catering 18,900 GBP
Cafeteria Assistant Food / Hospitality / Tourism / Catering 23,600 GBP
Cafeteria Manager Food / Hospitality / Tourism / Catering 43,100 GBP
Cafeteria Supervisor Food / Hospitality / Tourism / Catering 32,600 GBP
Cake Decorator Food / Hospitality / Tourism / Catering 26,600 GBP
Casino Shift Manager Food / Hospitality / Tourism / Catering 85,100 GBP
Chain Store Customer Support Food / Hospitality / Tourism / Catering 36,900 GBP
Chef Food / Hospitality / Tourism / Catering 44,900 GBP
Chef De Cuisine Food / Hospitality / Tourism / Catering 62,600 GBP
Club Manager Food / Hospitality / Tourism / Catering 81,900 GBP
Cluster Director Food / Hospitality / Tourism / Catering 114,600 GBP
Cluster Revenue Manager Food / Hospitality / Tourism / Catering 81,400 GBP
Cocktail Server Food / Hospitality / Tourism / Catering 24,800 GBP
Coffee Shop Manager Food / Hospitality / Tourism / Catering 80,000 GBP
Concierge Food / Hospitality / Tourism / Catering 23,000 GBP
Confectionery Baker Food / Hospitality / Tourism / Catering 26,100 GBP
Conference and Sales Coordinator Food / Hospitality / Tourism / Catering 41,900 GBP
Conference Services Manager Food / Hospitality / Tourism / Catering 53,300 GBP
Cook Food / Hospitality / Tourism / Catering 40,900 GBP
Corporate Sous Chef Food / Hospitality / Tourism / Catering 63,200 GBP
Corporate Travel Consultant Food / Hospitality / Tourism / Catering 63,900 GBP
Croupier Food / Hospitality / Tourism / Catering 31,700 GBP
Culinary Assistant Food / Hospitality / Tourism / Catering 18,600 GBP
Culinary Associate Food / Hospitality / Tourism / Catering 19,300 GBP
Demi Chef Food / Hospitality / Tourism / Catering 45,800 GBP
Dietary Aide Food / Hospitality / Tourism / Catering 46,000 GBP
Dining Room Supervisor Food / Hospitality / Tourism / Catering 41,900 GBP
Dishwasher Food / Hospitality / Tourism / Catering 20,300 GBP
Duty Manager Food / Hospitality / Tourism / Catering 51,300 GBP
Events Coordinator Food / Hospitality / Tourism / Catering 33,000 GBP
Executive Chef Food / Hospitality / Tourism / Catering 54,600 GBP
Executive Pastry Chef Food / Hospitality / Tourism / Catering 39,800 GBP
Fast Food Cook Food / Hospitality / Tourism / Catering 39,400 GBP
Fast Food Shift Supervisor Food / Hospitality / Tourism / Catering 38,000 GBP
Fine Dining Cook Food / Hospitality / Tourism / Catering 61,700 GBP
Fine Dining Restaurant Chef Food / Hospitality / Tourism / Catering 60,600 GBP
Fleet Manager Food / Hospitality / Tourism / Catering 116,400 GBP
Food and Beverage Manager Food / Hospitality / Tourism / Catering 83,900 GBP
Food Consultant Food / Hospitality / Tourism / Catering 72,700 GBP
Food Safety Coordinator Food / Hospitality / Tourism / Catering 49,700 GBP
Food Server Food / Hospitality / Tourism / Catering 23,400 GBP
Food Service Director Food / Hospitality / Tourism / Catering 83,900 GBP
Food Service Manager Food / Hospitality / Tourism / Catering 91,500 GBP
Food Service Sales Food / Hospitality / Tourism / Catering 57,900 GBP
Food Service Worker Food / Hospitality / Tourism / Catering 22,200 GBP
Front Desk Clerk Food / Hospitality / Tourism / Catering 27,800 GBP
Front Office Manager Food / Hospitality / Tourism / Catering 48,200 GBP
Guest Service Executive Food / Hospitality / Tourism / Catering 73,200 GBP
Guest Service Representative Food / Hospitality / Tourism / Catering 27,300 GBP
Head Chef Food / Hospitality / Tourism / Catering 55,200 GBP
Head Concierge Food / Hospitality / Tourism / Catering 37,100 GBP
Hospitality Director Food / Hospitality / Tourism / Catering 138,700 GBP
Hostess / Host Food / Hospitality / Tourism / Catering 24,400 GBP
Hotel Desk Clerk Food / Hospitality / Tourism / Catering 25,800 GBP
Hotel Maid Food / Hospitality / Tourism / Catering 17,900 GBP
Hotel Manager Food / Hospitality / Tourism / Catering 127,600 GBP
Hotel Sales Manager Food / Hospitality / Tourism / Catering 95,000 GBP
Hotel Service Supervisor Food / Hospitality / Tourism / Catering 72,300 GBP
Hotel Staff Food / Hospitality / Tourism / Catering 22,200 GBP
Inventory Coordinator Food / Hospitality / Tourism / Catering 29,300 GBP
Kitchen Manager Food / Hospitality / Tourism / Catering 46,100 GBP
Kitchen Staff Food / Hospitality / Tourism / Catering 22,000 GBP
Kitchen Supervisor Food / Hospitality / Tourism / Catering 39,600 GBP
Line Cook Food / Hospitality / Tourism / Catering 41,000 GBP
Luggage Porter Food / Hospitality / Tourism / Catering 20,300 GBP
Motel Manager Food / Hospitality / Tourism / Catering 74,100 GBP
Pastry Chef Food / Hospitality / Tourism / Catering 39,800 GBP
Pastrycooking and Baking Assistant Food / Hospitality / Tourism / Catering 27,400 GBP
Production Operator Food / Hospitality / Tourism / Catering 38,700 GBP
Quality, Health and Safety Coordinator Food / Hospitality / Tourism / Catering 40,700 GBP
Receptionist Food / Hospitality / Tourism / Catering 27,100 GBP
Regional Restaurant Manager Food / Hospitality / Tourism / Catering 98,700 GBP
Restaurant Manager Food / Hospitality / Tourism / Catering 87,400 GBP
Restaurant Server Food / Hospitality / Tourism / Catering 23,800 GBP
Room Reservations Manager Food / Hospitality / Tourism / Catering 86,800 GBP
Room Service Manager Food / Hospitality / Tourism / Catering 84,600 GBP
Sous Chef Food / Hospitality / Tourism / Catering 45,600 GBP
Special Events Coordinator Food / Hospitality / Tourism / Catering 54,100 GBP
Supervisor of Food Services Food / Hospitality / Tourism / Catering 58,400 GBP
Tour Consultant Food / Hospitality / Tourism / Catering 65,800 GBP
Tour Guide Food / Hospitality / Tourism / Catering 40,300 GBP
Tour Manager Food / Hospitality / Tourism / Catering 58,700 GBP
Travel Agent Food / Hospitality / Tourism / Catering 46,300 GBP
Travel Consultant Food / Hospitality / Tourism / Catering 67,800 GBP
Waiter / Waitress Food / Hospitality / Tourism / Catering 22,200 GBP

Salary Comparison by City

If you want to compare salaries with different cities in United Kingdom, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Aberdeen 27,000 GBP
Abingdon 25,300 GBP
Armagh 26,900 GBP
Bangor 23,700 GBP
Belfast 26,900 GBP
Birmingham 30,800 GBP
Bradford 31,300 GBP
Brighton 30,700 GBP
Bristol 28,900 GBP
Cambridge 26,500 GBP
Canterbury 23,300 GBP
Cardiff 30,800 GBP
Chester 24,200 GBP
Coventry 26,400 GBP
Derby 29,900 GBP
Derry 25,800 GBP
Dundee 26,900 GBP
Durham 24,800 GBP
Edinburgh 30,200 GBP
Exeter 26,600 GBP
Glasgow 30,800 GBP
Gloucester 27,300 GBP
Hartlepool 26,400 GBP
Inverness 26,500 GBP
Kingston upon Hull 29,300 GBP
Kirkwall 23,800 GBP
Leeds 30,100 GBP
Leicester 29,300 GBP
Lincoln 27,400 GBP
Lisburn 25,300 GBP
Liverpool 31,200 GBP
London 30,200 GBP
Manchester 27,300 GBP
Newcastle 27,400 GBP
Newport 29,600 GBP
Newry 27,800 GBP
Norwich 27,400 GBP
Nottingham 28,900 GBP
Oxford 29,000 GBP
Peterborough 27,100 GBP
Plymouth 29,300 GBP
Poole 27,400 GBP
Portsmouth 26,500 GBP
Ripon 23,600 GBP
Salisbury 24,200 GBP
Sheffield 29,400 GBP
Somerset 31,400 GBP
Southampton 26,900 GBP
St Davids 21,500 GBP
Stirling 26,600 GBP
Stromness 22,100 GBP
Strontian 22,800 GBP
Swansea 29,600 GBP
Truro 25,400 GBP
Wakefield 22,400 GBP
Wells 23,100 GBP
Winchester 27,600 GBP
Wolverhampton 27,400 GBP
York 26,300 GBP

Salary Comparison by State

The table below includes links to the average salary for each state in United Kingdom.

City Average Salary
England 50,300 GBP
Northern Ireland 23,500 GBP
Scotland 36,500 GBP
Wales 25,800 GBP

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