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Average Customer Service Working Supervisor Salary in Brazil for 2026

A customer service working supervisor in Brazil earns about 65,940 BRL a year. That's 35% below the national average of 101,120 BRL.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Brazil sit around 33,120 BRL a year, while the very top stretches to 102,020 BRL. Everything on this page is in Brazilian real (BRL, symbol R$), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Brazil, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a customer service working supervisor make in Brazil?

Average salary
65,940 BRL
5,495 BRL per month
Lowest reported
33,120 BRL
2,760 BRL per month
Highest reported
102,020 BRL
8,501 BRL per month

A typical customer service working supervisor working in Brazil brings home around 5,495 BRL a month before tax. Entry-level pay starts near 33,120 BRL, and the top of the ladder reaches roughly 102,020 BRL for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior customer service working supervisor working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How customer service working supervisor pay ranges in Brazil

A good way to think about salary in Brazil is to look at the distribution rather than the headline average. Half of all customer service working supervisors in Brazil earn less than 68,060 BRL a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 45,580 BRL (the 25th percentile), and a quarter clear 84,880 BRL (the 75th percentile). The middle 50% of customer service working supervisors sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 33,120 BRL. The highest stretch to 102,020 BRL, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

33,120
Low
68,060
Median
102,020
High
45,580
25th
84,880
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in BRL

Customer service working supervisor pay by experience in Brazil

Years of experience is the single biggest lever on pay for a customer service working supervisor in Brazil, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical customer service working supervisor salary changes as you move through the career ladder.

  • 0-2 Years
    36,700 BRL
  • 2-5 Years
    +35% from previous
    49,700 BRL
  • 5-10 Years
    +34% from previous
    66,680 BRL
  • 10-15 Years
    +25% from previous
    83,140 BRL
  • 15-20 Years
    +5% from previous
    87,640 BRL
  • 20+ Years
    +10% from previous
    96,220 BRL

The single largest jump on the ladder is from 0 - 2 Years to 2 - 5 Years, where pay rises by about 35%. That is the point at which a customer service working supervisor typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Customer service working supervisor pay by education in Brazil

Education sits alongside experience as one of the biggest factors driving customer service working supervisor pay in Brazil. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average customer service working supervisor salary in Brazil broken down by the highest level of education a worker has completed.

  • High School
    45,260 BRL
  • Certificate or Diploma
    +22% from previous
    55,220 BRL
  • Bachelor's Degree
    +31% from previous
    72,260 BRL
  • Master's Degree
    +29% from previous
    92,900 BRL

Customer service working supervisor gender pay gap in Brazil

The gender pay gap is a stubborn feature of almost every labour market, and Brazil is no exception. Male customer service working supervisors in Brazil earn an average of 67,360 BRL a year, while female customer service working supervisors earn around 60,840 BRL. That works out to a 11% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Customer Service Working Supervisor gender pay gap

10%

Men earn this much more than women on average in Brazil.

Men 67,360 BRL
Women 60,840 BRL

Pay raises for a customer service working supervisor in Brazil

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Brazil sees a raise of about 11% every 17 months, which works out to roughly 8% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Brazil, the national average raise is around 9% every 16 months.

By industry

Industries with the highest pay raises in Brazil:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Customer service working supervisor bonus rates in Brazil

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

55%

55% of customer service working supervisors in Brazil reported a bonus of some kind in the past twelve months. That makes a customer service working supervisor a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 6% of base salary. The remaining 45% of customer service working supervisors reported no bonus at all over the same period.

Which careers pay bonuses in Brazil

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Customer service working supervisor: public vs private sector pay

Public-sector pay in Brazil is about 7% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

7%

Public-sector workers earn this much more than private-sector workers in Brazil on average.

Public sector 106,500 BRL
Private sector 99,460 BRL

Customer service working supervisor salary by city in Brazil

Customer service working supervisor pay is not even across Brazil. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Sao Paulo
  • Brasilia
  • Salvador
  • Fortaleza
  • Manaus
  • Porto Alegre
  • Recife
  • Rio de Janeiro
  • Belem
  • Sao Luis
LocationTypeAverageMedianRange
Sao PauloCity75,500 BRL74,060 BRL38,680-116,960 BRL
BrasiliaCity74,540 BRL69,060 BRL36,020-112,280 BRL
SalvadorCity73,820 BRL76,280 BRL36,580-118,380 BRL
FortalezaCity73,820 BRL77,400 BRL35,520-113,420 BRL
ManausCity73,040 BRL66,480 BRL40,140-108,320 BRL
Porto AlegreCity72,780 BRL66,940 BRL36,720-106,440 BRL
RecifeCity72,360 BRL66,140 BRL37,380-108,320 BRL
Rio de JaneiroCity71,400 BRL78,480 BRL32,420-115,400 BRL
BelemCity70,880 BRL76,440 BRL32,900-113,840 BRL
Sao LuisCity70,260 BRL66,100 BRL37,620-107,680 BRL
Belo HorizonteCity70,260 BRL70,260 BRL33,980-106,440 BRL
CampinasCity69,720 BRL69,780 BRL37,620-108,300 BRL
GoianiaCity69,180 BRL69,180 BRL36,940-108,800 BRL
CuritibaCity68,900 BRL72,380 BRL32,960-108,320 BRL
MaceioCity67,360 BRL73,040 BRL32,200-106,600 BRL
TeresinaCity65,760 BRL64,640 BRL34,240-101,840 BRL
LondrinaCity64,720 BRL61,180 BRL34,540-97,760 BRL
AracajuCity64,620 BRL69,240 BRL30,700-104,600 BRL
NatalCity63,700 BRL66,820 BRL30,700-97,840 BRL
CuiabaCity62,100 BRL62,100 BRL31,400-93,600 BRL
Joao PessoaCity61,680 BRL66,840 BRL27,560-99,220 BRL
MaringaCity61,400 BRL61,620 BRL28,900-93,220 BRL
Vale do AcoCity60,180 BRL59,480 BRL31,340-91,520 BRL
MacapaCity58,720 BRL64,720 BRL26,400-96,220 BRL
SantosCity57,620 BRL55,940 BRL29,160-89,280 BRL
VitoriaCity57,360 BRL57,860 BRL29,840-91,380 BRL
Petrolina and JuazeiroCity54,280 BRL52,540 BRL32,020-82,520 BRL


Customer Service Working Supervisor in Brazil: FAQs

  • How much does a customer service working supervisor make per month in Brazil?

    A customer service working supervisor in Brazil earns about 5,495 BRL a month before tax, based on an annual average of 65,940 BRL.

  • What's the salary range for a customer service working supervisor in Brazil?

    Entry-level customer service working supervisors in Brazil start near 33,120 BRL. Top-end pay reaches around 102,020 BRL. The middle 50% of earners sit between 45,580 and 84,880 BRL.

  • Is the median customer service working supervisor salary in Brazil higher or lower than the average?

    The median is 68,060 BRL, higher than the average of 65,940 BRL. Half of customer service working supervisors in Brazil earn below the median, half earn above it.

  • What's the gender pay gap for customer service working supervisors in Brazil?

    Men working as a customer service working supervisor in Brazil earn around 11% more than women on average (67,360 vs 60,840 BRL a year).

  • Do customer service working supervisors in Brazil get bonuses?

    About 55% of customer service working supervisors in Brazil reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 6% of base salary.

  • Do customer service working supervisors earn more in the public or private sector in Brazil?

    In Brazil, the public sector pays a customer service working supervisor about 7% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do customer service working supervisors in Brazil get a pay raise?

    A customer service working supervisor in Brazil sees a raise of around 11% every 17 months, equivalent to roughly 8% a year.