Average Business Support Specialist Salary in Brazil for 2024

In this article, we will look at the average Business Support Specialist salary for 2024 in Brazil and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Brazilian real. To keep things simple, we are using the BRL currency code instead of the currency symbol R$.

How Much Does a Business Support Specialist Make in Brazil?

A Business Support Specialist working in Brazil will typically earn around 61,580 BRL per year, and this can range from the lowest average salary of about 27,020 BRL to the highest average salary of 99,460 BRL.

Average Annual Salary
61,580 BRL
Average Monthly Salary
5,131 BRL

Lowest Annual Salary
27,020 BRL
Lowest Monthly Salary
2,251 BRL

Highest Annual Salary
99,460 BRL
Highest Monthly Salary
8,288 BRL

These are average salaries for a Business Support Specialist in Brazil and include benefits such as housing and transport. It's also possible for a Business Support Specialist to earn more or less than the average salaries shown above.

Business Support Specialist salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Business Support Specialist Salaries in Brazil

So we've looked at the average salaries a Business Support Specialist will earn in Brazil. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Business Support Specialist can earn between 27,020 BRL and 99,460 BRL on average in Brazil. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Business Support Specialist in Brazil is 66,120 BRL. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 66,120 BRL, and 50% of the population earn more than 66,120 BRL.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Business Support Specialist salary in Brazil, 25% of the population are earning less than 45,060 BRL while 75% of the population earn more than 45,060 BRL.

75% of the population earn less than 91,520 BRL, and 25% of the population earn more than 91,520 BRL.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Business Support Specialist Salary by Experience Level in Brazil

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average business support specialist salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Business Support Specialist in Brazil that has less than two years of experience can expect to earn somewhere in the region of 31,980 BRL.
  • 2 - 5 Years Experience. With two to five years of experience the average Business Support Specialist salary would increase to 43,520 BRL.
  • 5 - 10 Years Experience. From five to ten years of experience as a Business Support Specialist, the average salary would be 63,400 BRL.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 78,480 BRL.
  • 15 - 20 Years Experience. A Business Support Specialist with 15 to 20 years of experience can earn an average of 84,560 BRL.
  • 20+ Years Experience. For a Business Support Specialist with more than 20 years, the expected average salary increases to 91,840 BRL.

Average Salary by Experience Chart

0-2 Years
31,980 BRL
2-5 Years +34%
43,520 BRL
5-10 Years +48%
63,400 BRL
10-15 Years +22%
78,480 BRL
15-20 Years +9%
84,560 BRL
20+ Years +8%
91,840 BRL

Business Support Specialist Salary by Education Level in Brazil

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Business Support Specialist in Brazil based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Business Support Specialist in Brazil with a high school education can earn an average salary of 37,740 BRL.

  • Certificate or Diploma. A Business Support Specialist in Brazil with a certificate or diploma education can earn an average salary of 60,400 BRL.

  • Bachelor's Degree. A Business Support Specialist in Brazil with a bachelor's degree education can earn an average salary of 99,340 BRL.

Average Salary by Education Chart

High School
37,740 BRL
Certificate or Diploma +57%
60,400 BRL
Bachelor's Degree +68%
99,340 BRL

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Brazil is around 42,800 to 128,000 BRL and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Business Support Specialist Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Brazil, a male business support specialist will earn an average of 69,240 BRL, while a female business support specialist will earn around 57,620 BRL.

This means that a male business support specialist earns approximately 20% more than a female business support specialist for performing the same job.

Average Salary by Gender Chart in Brazil

Male
69,240 BRL
Female -20%
57,620 BRL

Business Support Specialist Average Pay Raise in Brazil

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Business Support Specialist in Brazil is around 11% every 17 months.

The national average pay raise across all professions and industries in Brazil is around 9% every 16 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 17 ) × 12  = 8%

What this means is that a Business Support Specialist in Brazil can expect to receive an average pay raise of around 8% every 12 months.

Annual Pay Raise by Industry in Brazil for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Brazil.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
3%
Energy
6%
Information Technology
9%
Healthcare
3%
Travel
6%
Construction
9%
Education
3%

Business Support Specialist Bonus and Incentive Rates in Brazil

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Business Support Specialist is a moderate bonus based job, with 58% of employees reporting at least one bonus in the last 12 months.

42% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus
58%
No Bonus
42%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Brazil earn approximately 7% more than private sector employees in the same role.

Public Sector
106,500 BRL
Private Sector -7%
99,460 BRL

Salaries for Jobs Similar to a Business Support Specialist

In the table below, we have salary information for jobs that are similar to a Business Support Specialist in Brazil.

Job Title Category Salary
Account Representative Customer Service and Call Center 48,200 BRL
Account Service Representative Customer Service and Call Center 48,740 BRL
Call Center Advisor Customer Service and Call Center 49,560 BRL
Call Center Duty Manager Customer Service and Call Center 66,480 BRL
Call Center Manager Customer Service and Call Center 124,400 BRL
Call Center Manager Customer Service and Call Center 130,400 BRL
Call Center Quality Analyst Customer Service and Call Center 77,640 BRL
Call Center Representative Customer Service and Call Center 37,740 BRL
Call Center Representative Customer Service and Call Center 40,560 BRL
Call Center Scheduler Customer Service and Call Center 48,140 BRL
Call Center Scheduling Manager Customer Service and Call Center 64,300 BRL
Call Center Supervisor Customer Service and Call Center 51,120 BRL
Call Center Team Leader Customer Service and Call Center 66,680 BRL
Client Engagement Specialest Customer Service and Call Center 72,360 BRL
Client Executive Customer Service and Call Center 54,700 BRL
Client Liaison Officer Customer Service and Call Center 36,720 BRL
Client Relations Manager Customer Service and Call Center 138,200 BRL
Client Relationship Executive Customer Service and Call Center 128,500 BRL
Client Relationship Manager Customer Service and Call Center 148,300 BRL
Client Service Analyst Customer Service and Call Center 79,280 BRL
Client Service Representative Customer Service and Call Center 40,140 BRL
Client Strategy Specialist Customer Service and Call Center 80,540 BRL
Contracts Specialist Customer Service and Call Center 64,560 BRL
Customer Care Officer Customer Service and Call Center 40,560 BRL
Customer Care Representative Customer Service and Call Center 38,340 BRL
Customer Center Supervisor Customer Service and Call Center 46,280 BRL
Customer Experience Analyst Customer Service and Call Center 50,520 BRL
Customer Experience Manager Customer Service and Call Center 136,100 BRL
Customer Experience Specialist Customer Service and Call Center 85,020 BRL
Customer Fulfillment Specialist Customer Service and Call Center 77,860 BRL
Customer Insights Analyst Customer Service and Call Center 86,520 BRL
Customer Problem Manager Customer Service and Call Center 84,780 BRL
Customer Relations Manager Customer Service and Call Center 138,800 BRL
Customer Relations Specialist Customer Service and Call Center 80,920 BRL
Customer Sales Representative Customer Service and Call Center 41,700 BRL
Customer Sales Support Customer Service and Call Center 39,080 BRL
Customer Service Administration Customer Service and Call Center 47,580 BRL
Customer Service Advisor Customer Service and Call Center 87,880 BRL
Customer Service Agent Customer Service and Call Center 38,340 BRL
Customer Service Associate Customer Service and Call Center 41,660 BRL
Customer Service Coordinator Customer Service and Call Center 44,720 BRL
Customer Service Country Manager Customer Service and Call Center 152,000 BRL
Customer Service Executive Customer Service and Call Center 88,020 BRL
Customer Service Manager Customer Service and Call Center 139,100 BRL
Customer Service Officer Customer Service and Call Center 40,560 BRL
Customer Service Representative Customer Service and Call Center 40,560 BRL
Customer Service Sales Support Customer Service and Call Center 36,700 BRL
Customer Service Specialist Customer Service and Call Center 41,660 BRL
Customer Service Supervisor Customer Service and Call Center 59,240 BRL
Customer Service Team Leader Customer Service and Call Center 89,340 BRL
Customer Service Trainer Customer Service and Call Center 67,800 BRL
Customer Service Working Supervisor Customer Service and Call Center 65,940 BRL
Customer Solutions Representative Customer Service and Call Center 88,260 BRL
Customer Success Manager Customer Service and Call Center 125,700 BRL
Customer Success Specialist Customer Service and Call Center 83,200 BRL
Customer Support Agent Customer Service and Call Center 41,700 BRL
Dispute Resolution Specialist Customer Service and Call Center 67,020 BRL
Field Service Representative Customer Service and Call Center 43,260 BRL
Guest Relations Officer Customer Service and Call Center 31,960 BRL
Guest Service Agent Customer Service and Call Center 30,700 BRL
Inbound Call Center Representative Customer Service and Call Center 40,140 BRL
Inbound Sales Representative Customer Service and Call Center 36,580 BRL
Internet Banking Supervisor Customer Service and Call Center 123,400 BRL
Lead Administrator Customer Service and Call Center 80,480 BRL
Logistics Coordinator Customer Service and Call Center 42,320 BRL
Operations Support Manager Customer Service and Call Center 117,600 BRL
Real Time Analyst Customer Service and Call Center 73,980 BRL
Regional Account Manager Customer Service and Call Center 128,900 BRL
Service Administrator Customer Service and Call Center 58,280 BRL
Service Delivery Manager Customer Service and Call Center 139,100 BRL
Service Writer Customer Service and Call Center 34,480 BRL
Sourcing Assistant Customer Service and Call Center 26,500 BRL
Telephone Operator Customer Service and Call Center 31,940 BRL
Vendor Administration Specialist Customer Service and Call Center 46,880 BRL
Workforce Manager Customer Service and Call Center 85,440 BRL

Salary Comparison by City

If you want to compare salaries with different cities in Brazil, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Aracaju 61,400 BRL
Belem 69,720 BRL
Belo Horizonte 72,380 BRL
Brasilia 68,320 BRL
Campinas 66,680 BRL
Cuiaba 60,460 BRL
Curitiba 67,120 BRL
Fortaleza 73,880 BRL
Goiania 66,580 BRL
Joao Pessoa 60,600 BRL
Londrina 59,660 BRL
Macapa 58,860 BRL
Maceio 67,020 BRL
Manaus 68,320 BRL
Maringa 58,000 BRL
Natal 64,040 BRL
Petrolina and Juazeiro 57,860 BRL
Porto Alegre 64,300 BRL
Recife 67,320 BRL
Rio de Janeiro 71,400 BRL
Salvador 69,040 BRL
Santos 60,600 BRL
Sao Luis 66,940 BRL
Sao Paulo 71,660 BRL
Teresina 60,020 BRL
Vale do Aco 61,780 BRL
Vitoria 58,520 BRL

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