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Average Call Center Scheduling Manager Salary in China for 2026

A call center scheduling manager in China earns about 212,500 CNY a year. That's 40% below the national average of 351,900 CNY.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in China sit around 112,760 CNY a year, while the very top stretches to 325,800 CNY. Everything on this page is in Chinese yuan (CNY, symbol ¥), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in China, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center scheduling manager make in China?

Average salary
212,500 CNY
17,708 CNY per month
Lowest reported
112,760 CNY
9,396 CNY per month
Highest reported
325,800 CNY
27,150 CNY per month

A typical call center scheduling manager working in China brings home around 17,708 CNY a month before tax. Entry-level pay starts near 112,760 CNY, and the top of the ladder reaches roughly 325,800 CNY for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center scheduling manager working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How call center scheduling manager pay ranges in China

A good way to think about salary in China is to look at the distribution rather than the headline average. Half of all call center scheduling managers in China earn less than 200,000 CNY a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 142,300 CNY (the 25th percentile), and a quarter clear 246,500 CNY (the 75th percentile). The middle 50% of call center scheduling managers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 112,760 CNY. The highest stretch to 325,800 CNY, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

112,760
Low
200,000
Median
325,800
High
142,300
25th
246,500
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in CNY

Call center scheduling manager pay by experience in China

Years of experience is the single biggest lever on pay for a call center scheduling manager in China, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center scheduling manager salary changes as you move through the career ladder.

  • 0-2 Years
    128,500 CNY
  • 2-5 Years
    +24% from previous
    159,400 CNY
  • 5-10 Years
    +43% from previous
    228,500 CNY
  • 10-15 Years
    +15% from previous
    263,900 CNY
  • 15-20 Years
    +9% from previous
    288,700 CNY
  • 20+ Years
    +7% from previous
    308,900 CNY

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 43%. That is the point at which a call center scheduling manager typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center scheduling manager pay by education in China

Education sits alongside experience as one of the biggest factors driving call center scheduling manager pay in China. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center scheduling manager salary in China broken down by the highest level of education a worker has completed.

  • High School
    158,700 CNY
  • Certificate or Diploma
    +14% from previous
    180,300 CNY
  • Bachelor's Degree
    +30% from previous
    233,600 CNY
  • Master's Degree
    +32% from previous
    308,900 CNY

Call center scheduling manager gender pay gap in China

The gender pay gap is a stubborn feature of almost every labour market, and China is no exception. Male call center scheduling managers in China earn an average of 222,300 CNY a year, while female call center scheduling managers earn around 201,100 CNY. That works out to a 11% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Scheduling Manager gender pay gap

10%

Men earn this much more than women on average in China.

Men 222,300 CNY
Women 201,100 CNY

Pay raises for a call center scheduling manager in China

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in China sees a raise of about 11% every 16 months, which works out to roughly 8% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in China, the national average raise is around 9% every 15 months.

By industry

Industries with the highest pay raises in China:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education
    2%

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center scheduling manager bonus rates in China

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

52%

52% of call center scheduling managers in China reported a bonus of some kind in the past twelve months. That makes a call center scheduling manager a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 5% of base salary. The remaining 48% of call center scheduling managers reported no bonus at all over the same period.

Which careers pay bonuses in China

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center scheduling manager: public vs private sector pay

Public-sector pay in China is about 6% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

6%

Public-sector workers earn this much more than private-sector workers in China on average.

Public sector 362,200 CNY
Private sector 341,400 CNY

Call center scheduling manager salary by city and region in China

Call center scheduling manager pay is not even across China. The chart below shows the highest-paying cities and regions in the dataset, followed by the full location table.

  • Guangzhou
  • Guangdong
  • Henan
  • Beijing (city)
  • Hunan
  • Chengdu
  • Sichuan
  • Hangzhou
  • Shandong
  • Shanghai (city)
LocationTypeAverageMedianRange
GuangzhouCity263,900 CNY246,500 CNY138,200-399,900 CNY
GuangdongRegion263,100 CNY267,100 CNY129,000-411,400 CNY
HenanRegion254,700 CNY243,000 CNY130,400-389,200 CNY
Beijing (city)City253,400 CNY246,500 CNY129,000-389,200 CNY
HunanRegion253,400 CNY267,100 CNY116,740-398,300 CNY
ChengduCity251,500 CNY259,100 CNY120,880-392,300 CNY
SichuanRegion249,600 CNY237,400 CNY134,600-383,300 CNY
HangzhouCity245,300 CNY259,100 CNY113,560-385,300 CNY
ShandongRegion245,300 CNY259,100 CNY115,380-385,300 CNY
Shanghai (city)City245,300 CNY238,900 CNY124,400-376,800 CNY
GuangxiRegion243,000 CNY238,900 CNY125,100-375,200 CNY
HubeiRegion243,000 CNY225,700 CNY130,400-367,200 CNY
JinanCity243,000 CNY247,800 CNY117,860-378,800 CNY
HebeiRegion239,300 CNY249,600 CNY116,960-378,300 CNY
Chongqing (city)City237,400 CNY254,800 CNY110,340-377,200 CNY
Tianjin (city)City237,400 CNY228,500 CNY123,400-361,500 CNY
JiangsuRegion233,900 CNY239,000 CNY116,540-367,900 CNY
WuhanCity232,400 CNY227,600 CNY116,780-359,900 CNY
AnhuiRegion231,000 CNY238,900 CNY111,900-362,200 CNY
ShantouCity231,000 CNY233,900 CNY114,940-361,600 CNY
ZhejiangRegion231,000 CNY210,500 CNY124,400-349,300 CNY
HarbinCity225,700 CNY227,600 CNY107,880-348,300 CNY
FujianRegion225,700 CNY207,800 CNY119,900-340,400 CNY
LiaoningRegion225,300 CNY243,000 CNY102,620-359,900 CNY
NanjingCity222,300 CNY222,300 CNY110,380-341,900 CNY
JiangxiRegion222,300 CNY216,800 CNY114,940-341,400 CNY
ShenyangCity221,500 CNY239,000 CNY102,460-352,000 CNY
YunnanRegion221,500 CNY212,500 CNY117,520-340,400 CNY
SuzhouCity221,500 CNY201,100 CNY116,740-330,900 CNY
Xi anCity218,900 CNY238,900 CNY102,380-351,900 CNY
ShenzhenCity216,800 CNY205,700 CNY113,560-330,700 CNY
HeilongjiangRegion216,800 CNY216,800 CNY106,820-339,100 CNY
WenzhouCity214,000 CNY207,800 CNY112,560-327,300 CNY
ShanxiRegion214,000 CNY209,700 CNY110,120-330,700 CNY
QingdaoCity210,500 CNY228,000 CNY95,980-339,100 CNY
GansuRegion209,700 CNY222,300 CNY99,920-330,900 CNY
ShaanxiRegion209,700 CNY191,600 CNY112,760-315,900 CNY
FoshanCity209,700 CNY204,000 CNY105,940-322,600 CNY
ChangchunCity209,500 CNY207,700 CNY106,960-325,600 CNY
DongguanCity208,600 CNY212,500 CNY104,080-325,900 CNY
Chongqing (region)Region208,600 CNY200,000 CNY107,960-317,700 CNY
FuzhouCity207,800 CNY197,600 CNY106,360-313,700 CNY
Nei MonggolRegion207,800 CNY214,000 CNY101,020-325,800 CNY
Xinjiang UygurRegion207,700 CNY215,100 CNY99,280-325,600 CNY
GuizhouRegion205,700 CNY192,600 CNY109,740-312,400 CNY
JilinRegion204,000 CNY191,600 CNY110,340-311,700 CNY
Tianjin (region)Region200,000 CNY215,100 CNY90,620-318,800 CNY
WuxiCity200,000 CNY205,700 CNY99,560-311,700 CNY
KunmingCity197,600 CNY201,100 CNY98,140-309,800 CNY
XiamenCity197,600 CNY197,600 CNY97,900-309,800 CNY
Shanghai (region)Region197,600 CNY204,700 CNY95,600-308,300 CNY
ChangshaCity197,600 CNY183,700 CNY106,960-301,300 CNY
QuanzhouCity197,600 CNY212,500 CNY92,400-313,700 CNY
NingxiaRegion196,800 CNY196,800 CNY98,820-301,700 CNY
QinghaiRegion196,800 CNY189,300 CNY103,600-301,800 CNY
DalianCity195,200 CNY212,500 CNY89,340-315,700 CNY
Beijing (region)Region192,600 CNY192,600 CNY97,640-299,500 CNY
ZhengzhouCity191,600 CNY189,300 CNY99,080-296,000 CNY
HainanRegion187,300 CNY204,700 CNY84,580-297,000 CNY
Xizang [Tibet]Region175,900 CNY175,900 CNY88,600-273,000 CNY


Call Center Scheduling Manager in China: FAQs

  • How much does a call center scheduling manager make per month in China?

    A call center scheduling manager in China earns about 17,708 CNY a month before tax, based on an annual average of 212,500 CNY.

  • What's the salary range for a call center scheduling manager in China?

    Entry-level call center scheduling managers in China start near 112,760 CNY. Top-end pay reaches around 325,800 CNY. The middle 50% of earners sit between 142,300 and 246,500 CNY.

  • Is the median call center scheduling manager salary in China higher or lower than the average?

    The median is 200,000 CNY, lower than the average of 212,500 CNY. Half of call center scheduling managers in China earn below the median, half earn above it.

  • What's the gender pay gap for call center scheduling managers in China?

    Men working as a call center scheduling manager in China earn around 11% more than women on average (222,300 vs 201,100 CNY a year).

  • Do call center scheduling managers in China get bonuses?

    About 52% of call center scheduling managers in China reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 5% of base salary.

  • Do call center scheduling managers earn more in the public or private sector in China?

    In China, the public sector pays a call center scheduling manager about 6% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center scheduling managers in China get a pay raise?

    A call center scheduling manager in China sees a raise of around 11% every 16 months, equivalent to roughly 8% a year.