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Average Customer Experience Analyst Salary in Sweden for 2026

A customer experience analyst in Sweden earns about 268,900 SEK a year. That's 50% below the national average of 539,700 SEK.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Sweden sit around 146,200 SEK a year, while the very top stretches to 407,100 SEK. Everything on this page is in Swedish krona (SEK, symbol kr), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Sweden, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a customer experience analyst make in Sweden?

Average salary
268,900 SEK
22,408 SEK per month
Lowest reported
146,200 SEK
12,183 SEK per month
Highest reported
407,100 SEK
33,925 SEK per month

A typical customer experience analyst working in Sweden brings home around 22,408 SEK a month before tax. Entry-level pay starts near 146,200 SEK, and the top of the ladder reaches roughly 407,100 SEK for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior customer experience analyst working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How customer experience analyst pay ranges in Sweden

A good way to think about salary in Sweden is to look at the distribution rather than the headline average. Half of all customer experience analysts in Sweden earn less than 246,500 SEK a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 176,800 SEK (the 25th percentile), and a quarter clear 301,300 SEK (the 75th percentile). The middle 50% of customer experience analysts sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 146,200 SEK. The highest stretch to 407,100 SEK, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

146,200
Low
246,500
Median
407,100
High
176,800
25th
301,300
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in SEK

Customer experience analyst pay by experience in Sweden

Years of experience is the single biggest lever on pay for a customer experience analyst in Sweden, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical customer experience analyst salary changes as you move through the career ladder.

  • 0-2 Years
    169,000 SEK
  • 2-5 Years
    +26% from previous
    212,500 SEK
  • 5-10 Years
    +32% from previous
    281,500 SEK
  • 10-15 Years
    +18% from previous
    330,900 SEK
  • 15-20 Years
    +11% from previous
    366,200 SEK
  • 20+ Years
    +6% from previous
    389,200 SEK

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 32%. That is the point at which a customer experience analyst typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Customer experience analyst pay by education in Sweden

Education sits alongside experience as one of the biggest factors driving customer experience analyst pay in Sweden. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average customer experience analyst salary in Sweden broken down by the highest level of education a worker has completed.

  • High School
    204,000 SEK
  • Certificate or Diploma
    +14% from previous
    232,900 SEK
  • Bachelor's Degree
    +31% from previous
    305,600 SEK
  • Master's Degree
    +24% from previous
    378,300 SEK

Customer experience analyst gender pay gap in Sweden

The gender pay gap is a stubborn feature of almost every labour market, and Sweden is no exception. Male customer experience analysts in Sweden earn an average of 263,100 SEK a year, while female customer experience analysts earn around 273,000 SEK. That works out to a 4% gap in favour of women, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Customer Experience Analyst gender pay gap

4%

Men earn this much less than women on average in Sweden.

Women 273,000 SEK
Men 263,100 SEK

Pay raises for a customer experience analyst in Sweden

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Sweden sees a raise of about 10% every 17 months, which works out to roughly 7% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Sweden, the national average raise is around 8% every 16 months.

By industry

Industries with the highest pay raises in Sweden:

  • Banking
    2%
  • Energy
  • Information Technology
  • Healthcare
  • Travel
    1%
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Customer experience analyst bonus rates in Sweden

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

52%

52% of customer experience analysts in Sweden reported a bonus of some kind in the past twelve months. That makes a customer experience analyst a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 4% to 5% of base salary. The remaining 48% of customer experience analysts reported no bonus at all over the same period.

Which careers pay bonuses in Sweden

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Customer experience analyst: public vs private sector pay

Public-sector pay in Sweden is about 5% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

5%

Public-sector workers earn this much more than private-sector workers in Sweden on average.

Public sector 553,800 SEK
Private sector 528,500 SEK

Customer experience analyst salary by city in Sweden

Customer experience analyst pay is not even across Sweden. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Stockholm
  • Goteborg
  • Malmo
LocationTypeAverageMedianRange
StockholmCity294,700 SEK282,300 SEK152,300-450,300 SEK
GoteborgCity261,300 SEK275,800 SEK123,400-412,000 SEK
MalmoCity251,500 SEK245,300 SEK125,700-384,500 SEK


Customer Experience Analyst in Sweden: FAQs

  • How much does a customer experience analyst make per month in Sweden?

    A customer experience analyst in Sweden earns about 22,408 SEK a month before tax, based on an annual average of 268,900 SEK.

  • What's the salary range for a customer experience analyst in Sweden?

    Entry-level customer experience analysts in Sweden start near 146,200 SEK. Top-end pay reaches around 407,100 SEK. The middle 50% of earners sit between 176,800 and 301,300 SEK.

  • Is the median customer experience analyst salary in Sweden higher or lower than the average?

    The median is 246,500 SEK, lower than the average of 268,900 SEK. Half of customer experience analysts in Sweden earn below the median, half earn above it.

  • What's the gender pay gap for customer experience analysts in Sweden?

    Men working as a customer experience analyst in Sweden earn around 4% less than women on average (263,100 vs 273,000 SEK a year).

  • Do customer experience analysts in Sweden get bonuses?

    About 52% of customer experience analysts in Sweden reported a bonus in the past 12 months. Reported bonuses ranged from 4% to 5% of base salary.

  • Do customer experience analysts earn more in the public or private sector in Sweden?

    In Sweden, the public sector pays a customer experience analyst about 5% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do customer experience analysts in Sweden get a pay raise?

    A customer experience analyst in Sweden sees a raise of around 10% every 17 months, equivalent to roughly 7% a year.