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Average Call Center Scheduler Salary in Morocco for 2026

A call center scheduler in Morocco earns about 104,920 MAD a year. That's 55% below the national average of 232,400 MAD.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Morocco sit around 56,060 MAD a year, while the very top stretches to 161,300 MAD. Everything on this page is in Moroccan dirham (MAD, symbol د.م.), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Morocco, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center scheduler make in Morocco?

Average salary
104,920 MAD
8,743 MAD per month
Lowest reported
56,060 MAD
4,671 MAD per month
Highest reported
161,300 MAD
13,441 MAD per month

A typical call center scheduler working in Morocco brings home around 8,743 MAD a month before tax. Entry-level pay starts near 56,060 MAD, and the top of the ladder reaches roughly 161,300 MAD for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center scheduler working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How call center scheduler pay ranges in Morocco

A good way to think about salary in Morocco is to look at the distribution rather than the headline average. Half of all call center schedulers in Morocco earn less than 102,020 MAD a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 69,040 MAD (the 25th percentile), and a quarter clear 127,700 MAD (the 75th percentile). The middle 50% of call center schedulers sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 56,060 MAD. The highest stretch to 161,300 MAD, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

56,060
Low
102,020
Median
161,300
High
69,040
25th
127,700
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in MAD

Call center scheduler pay by experience in Morocco

Years of experience is the single biggest lever on pay for a call center scheduler in Morocco, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center scheduler salary changes as you move through the career ladder.

  • 0-2 Years
    61,620 MAD
  • 2-5 Years
    +38% from previous
    85,080 MAD
  • 5-10 Years
    +27% from previous
    107,860 MAD
  • 10-15 Years
    +21% from previous
    130,400 MAD
  • 15-20 Years
    +9% from previous
    142,300 MAD
  • 20+ Years
    +7% from previous
    152,100 MAD

The single largest jump on the ladder is from 0 - 2 Years to 2 - 5 Years, where pay rises by about 38%. That is the point at which a call center scheduler typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center scheduler pay by education in Morocco

Education sits alongside experience as one of the biggest factors driving call center scheduler pay in Morocco. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center scheduler salary in Morocco broken down by the highest level of education a worker has completed.

  • High School
    75,280 MAD
  • Certificate or Diploma
    +44% from previous
    108,120 MAD
  • Bachelor's Degree
    +37% from previous
    148,300 MAD

Call center scheduler gender pay gap in Morocco

The gender pay gap is a stubborn feature of almost every labour market, and Morocco is no exception. Male call center schedulers in Morocco earn an average of 113,220 MAD a year, while female call center schedulers earn around 102,460 MAD. That works out to a 11% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Scheduler gender pay gap

10%

Men earn this much more than women on average in Morocco.

Men 113,220 MAD
Women 102,460 MAD

Pay raises for a call center scheduler in Morocco

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Morocco sees a raise of about 10% every 17 months, which works out to roughly 7% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Morocco, the national average raise is around 9% every 17 months.

By industry

Industries with the highest pay raises in Morocco:

  • Banking
    2%
  • Energy
  • Information Technology
  • Healthcare
  • Travel
    1%
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center scheduler bonus rates in Morocco

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

51%

51% of call center schedulers in Morocco reported a bonus of some kind in the past twelve months. That makes a call center scheduler a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 5% of base salary. The remaining 49% of call center schedulers reported no bonus at all over the same period.

Which careers pay bonuses in Morocco

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center scheduler: public vs private sector pay

Public-sector pay in Morocco is about 8% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

7%

Public-sector workers earn this much more than private-sector workers in Morocco on average.

Public sector 239,300 MAD
Private sector 222,300 MAD

Call center scheduler salary by city in Morocco

Call center scheduler pay is not even across Morocco. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Casablanca
  • Marrakech
  • Tangier
  • Rabat
  • Agadir
LocationTypeAverageMedianRange
CasablancaCity115,080 MAD125,100 MAD52,380-183,600 MAD
MarrakechCity106,160 MAD109,000 MAD51,340-164,200 MAD
TangierCity103,580 MAD107,320 MAD53,120-163,800 MAD
RabatCity97,260 MAD93,600 MAD50,660-152,100 MAD
AgadirCity91,840 MAD96,160 MAD45,620-146,200 MAD


Call Center Scheduler in Morocco: FAQs

  • How much does a call center scheduler make per month in Morocco?

    A call center scheduler in Morocco earns about 8,743 MAD a month before tax, based on an annual average of 104,920 MAD.

  • What's the salary range for a call center scheduler in Morocco?

    Entry-level call center schedulers in Morocco start near 56,060 MAD. Top-end pay reaches around 161,300 MAD. The middle 50% of earners sit between 69,040 and 127,700 MAD.

  • Is the median call center scheduler salary in Morocco higher or lower than the average?

    The median is 102,020 MAD, lower than the average of 104,920 MAD. Half of call center schedulers in Morocco earn below the median, half earn above it.

  • What's the gender pay gap for call center schedulers in Morocco?

    Men working as a call center scheduler in Morocco earn around 11% more than women on average (113,220 vs 102,460 MAD a year).

  • Do call center schedulers in Morocco get bonuses?

    About 51% of call center schedulers in Morocco reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 5% of base salary.

  • Do call center schedulers earn more in the public or private sector in Morocco?

    In Morocco, the public sector pays a call center scheduler about 8% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center schedulers in Morocco get a pay raise?

    A call center scheduler in Morocco sees a raise of around 10% every 17 months, equivalent to roughly 7% a year.