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Average Call Center Quality Analyst Salary in Peru for 2026

A call center quality analyst in Peru earns about 65,920 PEN a year. That's 28% below the national average of 91,380 PEN.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Peru sit around 32,420 PEN a year, while the very top stretches to 104,900 PEN. Everything on this page is in Peruvian sol (PEN, symbol S/ ), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Peru, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center quality analyst make in Peru?

Average salary
65,920 PEN
5,493 PEN per month
Lowest reported
32,420 PEN
2,701 PEN per month
Highest reported
104,900 PEN
8,741 PEN per month

A typical call center quality analyst working in Peru brings home around 5,493 PEN a month before tax. Entry-level pay starts near 32,420 PEN, and the top of the ladder reaches roughly 104,900 PEN for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center quality analyst working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How call center quality analyst pay ranges in Peru

A good way to think about salary in Peru is to look at the distribution rather than the headline average. Half of all call center quality analysts in Peru earn less than 65,920 PEN a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 44,780 PEN (the 25th percentile), and a quarter clear 83,900 PEN (the 75th percentile). The middle 50% of call center quality analysts sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 32,420 PEN. The highest stretch to 104,900 PEN, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

32,420
Low
65,920
Median
104,900
High
44,780
25th
83,900
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in PEN

Call center quality analyst pay by experience in Peru

Years of experience is the single biggest lever on pay for a call center quality analyst in Peru, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center quality analyst salary changes as you move through the career ladder.

  • 0-2 Years
    42,040 PEN
  • 2-5 Years
    +23% from previous
    51,900 PEN
  • 5-10 Years
    +39% from previous
    72,120 PEN
  • 10-15 Years
    +21% from previous
    87,020 PEN
  • 15-20 Years
    +7% from previous
    93,140 PEN
  • 20+ Years
    +4% from previous
    97,260 PEN

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 39%. That is the point at which a call center quality analyst typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center quality analyst pay by education in Peru

Education sits alongside experience as one of the biggest factors driving call center quality analyst pay in Peru. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center quality analyst salary in Peru broken down by the highest level of education a worker has completed.

  • High School
    50,340 PEN
  • Certificate or Diploma
    +14% from previous
    57,320 PEN
  • Bachelor's Degree
    +35% from previous
    77,340 PEN
  • Master's Degree
    +26% from previous
    97,260 PEN

Call center quality analyst gender pay gap in Peru

The gender pay gap is a stubborn feature of almost every labour market, and Peru is no exception. Male call center quality analysts in Peru earn an average of 68,400 PEN a year, while female call center quality analysts earn around 64,200 PEN. That works out to a 7% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Quality Analyst gender pay gap

6%

Men earn this much more than women on average in Peru.

Men 68,400 PEN
Women 64,200 PEN

Pay raises for a call center quality analyst in Peru

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Peru sees a raise of about 11% every 18 months, which works out to roughly 7% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Peru, the national average raise is around 9% every 17 months.

By industry

Industries with the highest pay raises in Peru:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education
    2%

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center quality analyst bonus rates in Peru

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

53%

53% of call center quality analysts in Peru reported a bonus of some kind in the past twelve months. That makes a call center quality analyst a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 6% of base salary. The remaining 47% of call center quality analysts reported no bonus at all over the same period.

Which careers pay bonuses in Peru

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center quality analyst: public vs private sector pay

Public-sector pay in Peru is about 10% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

9%

Public-sector workers earn this much more than private-sector workers in Peru on average.

Public sector 93,880 PEN
Private sector 85,700 PEN

Call center quality analyst salary by city in Peru

Call center quality analyst pay is not even across Peru. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Lima
  • Huancayo
  • Chiclayo
  • Arequipa
  • Trujillo
  • Cusco
  • Iquitos
LocationTypeAverageMedianRange
LimaCity77,400 PEN73,760 PEN40,140-115,620 PEN
HuancayoCity66,100 PEN70,600 PEN31,400-106,160 PEN
ChiclayoCity65,940 PEN67,360 PEN29,600-103,600 PEN
ArequipaCity65,920 PEN70,700 PEN31,180-108,120 PEN
TrujilloCity64,620 PEN61,680 PEN35,340-102,380 PEN
CuscoCity64,040 PEN59,000 PEN34,480-94,400 PEN
IquitosCity61,180 PEN60,880 PEN30,800-91,660 PEN


Call Center Quality Analyst in Peru: FAQs

  • How much does a call center quality analyst make per month in Peru?

    A call center quality analyst in Peru earns about 5,493 PEN a month before tax, based on an annual average of 65,920 PEN.

  • What's the salary range for a call center quality analyst in Peru?

    Entry-level call center quality analysts in Peru start near 32,420 PEN. Top-end pay reaches around 104,900 PEN. The middle 50% of earners sit between 44,780 and 83,900 PEN.

  • Is the median call center quality analyst salary in Peru higher or lower than the average?

    The median is 65,920 PEN, higher than the average of 65,920 PEN. Half of call center quality analysts in Peru earn below the median, half earn above it.

  • What's the gender pay gap for call center quality analysts in Peru?

    Men working as a call center quality analyst in Peru earn around 7% more than women on average (68,400 vs 64,200 PEN a year).

  • Do call center quality analysts in Peru get bonuses?

    About 53% of call center quality analysts in Peru reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 6% of base salary.

  • Do call center quality analysts earn more in the public or private sector in Peru?

    In Peru, the public sector pays a call center quality analyst about 10% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center quality analysts in Peru get a pay raise?

    A call center quality analyst in Peru sees a raise of around 11% every 18 months, equivalent to roughly 7% a year.