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Average Call Center Quality Analyst Salary in Ecuador for 2026

A call center quality analyst in Ecuador earns about 10,980 USD a year. That's 38% below the national average of 17,620 USD.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Ecuador sit around 5,160 USD a year, while the very top stretches to 20,520 USD. Everything on this page is in United States dollar (USD, symbol $), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Ecuador, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center quality analyst make in Ecuador?

Average salary
10,980 USD
915 USD per month
Lowest reported
5,160 USD
430 USD per month
Highest reported
20,520 USD
1,710 USD per month

A typical call center quality analyst working in Ecuador brings home around 915 USD a month before tax. Entry-level pay starts near 5,160 USD, and the top of the ladder reaches roughly 20,520 USD for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center quality analyst working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around. For a cross-country comparison, see the call center quality analyst salary in United States or Palau, both of which pay in the same currency.


How call center quality analyst pay ranges in Ecuador

A good way to think about salary in Ecuador is to look at the distribution rather than the headline average. Half of all call center quality analysts in Ecuador earn less than 13,960 USD a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 7,240 USD (the 25th percentile), and a quarter clear 19,200 USD (the 75th percentile). The middle 50% of call center quality analysts sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 5,160 USD. The highest stretch to 20,520 USD, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

5,160
Low
13,960
Median
20,520
High
7,240
25th
19,200
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in USD

Call center quality analyst pay by experience in Ecuador

Years of experience is the single biggest lever on pay for a call center quality analyst in Ecuador, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center quality analyst salary changes as you move through the career ladder.

  • 0-2 Years
    5,200 USD
  • 2-5 Years
    +80% from previous
    9,360 USD
  • 5-10 Years
    +21% from previous
    11,360 USD
  • 10-15 Years
    +30% from previous
    14,820 USD
  • 15-20 Years
    +18% from previous
    17,560 USD
  • 20+ Years
    +16% from previous
    20,300 USD

The single largest jump on the ladder is from 0 - 2 Years to 2 - 5 Years, where pay rises by about 80%. That is the point at which a call center quality analyst typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center quality analyst pay by education in Ecuador

Education sits alongside experience as one of the biggest factors driving call center quality analyst pay in Ecuador. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center quality analyst salary in Ecuador broken down by the highest level of education a worker has completed.

  • High School
    6,440 USD
  • Certificate or Diploma
    +61% from previous
    10,380 USD
  • Bachelor's Degree
    +14% from previous
    11,880 USD
  • Master's Degree
    +58% from previous
    18,780 USD

Call center quality analyst gender pay gap in Ecuador

The gender pay gap is a stubborn feature of almost every labour market, and Ecuador is no exception. Male call center quality analysts in Ecuador earn an average of 13,780 USD a year, while female call center quality analysts earn around 12,200 USD. That works out to a 13% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Quality Analyst gender pay gap

11%

Men earn this much more than women on average in Ecuador.

Men 13,780 USD
Women 12,200 USD

Pay raises for a call center quality analyst in Ecuador

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Ecuador sees a raise of about 9% every 20 months, which works out to roughly 5% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Ecuador, the national average raise is around 7% every 19 months.

By industry

Industries with the highest pay raises in Ecuador:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center quality analyst bonus rates in Ecuador

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

56%

56% of call center quality analysts in Ecuador reported a bonus of some kind in the past twelve months. That makes a call center quality analyst a moderate-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 2% to 7% of base salary. The remaining 44% of call center quality analysts reported no bonus at all over the same period.

Which careers pay bonuses in Ecuador

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center quality analyst: public vs private sector pay

Public-sector pay in Ecuador is about 9% less than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

9%

Public-sector workers earn this much less than private-sector workers in Ecuador on average.

Private sector 17,260 USD
Public sector 15,700 USD

Call center quality analyst salary by city in Ecuador

Call center quality analyst pay is not even across Ecuador. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Guayaquil
  • Quito
  • Santo Domingo
  • Cuenca
  • Duran
  • Manta
  • Machala
  • Portoviejo
LocationTypeAverageMedianRange
GuayaquilCity14,620 USD12,120 USD6,760-19,380 USD
QuitoCity13,780 USD13,960 USD5,040-21,020 USD
Santo DomingoCity13,700 USD13,540 USD5,620-19,480 USD
CuencaCity13,540 USD12,200 USD8,440-18,940 USD
DuranCity12,760 USD12,760 USD3,940-18,780 USD
MantaCity12,300 USD13,660 USD4,940-18,780 USD
MachalaCity12,200 USD12,840 USD6,080-19,220 USD
PortoviejoCity9,960 USD9,740 USD6,700-17,620 USD


Call Center Quality Analyst in Ecuador: FAQs

  • How much does a call center quality analyst make per month in Ecuador?

    A call center quality analyst in Ecuador earns about 915 USD a month before tax, based on an annual average of 10,980 USD.

  • What's the salary range for a call center quality analyst in Ecuador?

    Entry-level call center quality analysts in Ecuador start near 5,160 USD. Top-end pay reaches around 20,520 USD. The middle 50% of earners sit between 7,240 and 19,200 USD.

  • Is the median call center quality analyst salary in Ecuador higher or lower than the average?

    The median is 13,960 USD, higher than the average of 10,980 USD. Half of call center quality analysts in Ecuador earn below the median, half earn above it.

  • What's the gender pay gap for call center quality analysts in Ecuador?

    Men working as a call center quality analyst in Ecuador earn around 13% more than women on average (13,780 vs 12,200 USD a year).

  • Do call center quality analysts in Ecuador get bonuses?

    About 56% of call center quality analysts in Ecuador reported a bonus in the past 12 months. Reported bonuses ranged from 2% to 7% of base salary.

  • Do call center quality analysts earn more in the public or private sector in Ecuador?

    In Ecuador, the private sector pays a call center quality analyst about 9% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center quality analysts in Ecuador get a pay raise?

    A call center quality analyst in Ecuador sees a raise of around 9% every 20 months, equivalent to roughly 5% a year.