Average Call Center Duty Manager Salary in Turkmenistan for 2024

In this article, we will look at the average Call Center Duty Manager salary for 2024 in Turkmenistan and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Turkmenistan manat. To keep things simple, we are using the TMT currency code instead of the currency symbol m.

How Much Does a Call Center Duty Manager Make in Turkmenistan?

A Call Center Duty Manager working in Turkmenistan will typically earn around 44,800 TMT per year, and this can range from the lowest average salary of about 20,520 TMT to the highest average salary of 66,960 TMT.

Average Annual Salary
44,800 TMT
Average Monthly Salary
3,733 TMT

Lowest Annual Salary
20,520 TMT
Lowest Monthly Salary
1,710 TMT

Highest Annual Salary
66,960 TMT
Highest Monthly Salary
5,580 TMT

These are average salaries for a Call Center Duty Manager in Turkmenistan and include benefits such as housing and transport. It's also possible for a Call Center Duty Manager to earn more or less than the average salaries shown above.

Call Center Duty Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Call Center Duty Manager Salaries in Turkmenistan

So we've looked at the average salaries a Call Center Duty Manager will earn in Turkmenistan. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Call Center Duty Manager can earn between 20,520 TMT and 66,960 TMT on average in Turkmenistan. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Call Center Duty Manager in Turkmenistan is 46,980 TMT. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 46,980 TMT, and 50% of the population earn more than 46,980 TMT.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Call Center Duty Manager salary in Turkmenistan, 25% of the population are earning less than 30,700 TMT while 75% of the population earn more than 30,700 TMT.

75% of the population earn less than 63,700 TMT, and 25% of the population earn more than 63,700 TMT.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Call Center Duty Manager Salary by Experience Level in Turkmenistan

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average call center duty manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Call Center Duty Manager in Turkmenistan that has less than two years of experience can expect to earn somewhere in the region of 20,760 TMT.
  • 2 - 5 Years Experience. With two to five years of experience the average Call Center Duty Manager salary would increase to 32,020 TMT.
  • 5 - 10 Years Experience. From five to ten years of experience as a Call Center Duty Manager, the average salary would be 44,540 TMT.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 53,160 TMT.
  • 15 - 20 Years Experience. A Call Center Duty Manager with 15 to 20 years of experience can earn an average of 58,280 TMT.
  • 20+ Years Experience. For a Call Center Duty Manager with more than 20 years, the expected average salary increases to 63,480 TMT.

Average Salary by Experience Chart

0-2 Years
20,760 TMT
2-5 Years +34%
32,020 TMT
5-10 Years +48%
44,540 TMT
10-15 Years +22%
53,160 TMT
15-20 Years +9%
58,280 TMT
20+ Years +8%
63,480 TMT

Call Center Duty Manager Salary by Education Level in Turkmenistan

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Call Center Duty Manager in Turkmenistan based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Call Center Duty Manager in Turkmenistan with a high school education can earn an average salary of 27,620 TMT.

  • Certificate or Diploma. A Call Center Duty Manager in Turkmenistan with a certificate or diploma education can earn an average salary of 31,040 TMT.

  • Bachelor's Degree. A Call Center Duty Manager in Turkmenistan with a bachelor's degree education can earn an average salary of 45,580 TMT.

  • Master's Degree. A Call Center Duty Manager in Turkmenistan with a master's degree education can earn an average salary of 62,420 TMT.

Average Salary by Education Chart

High School
27,620 TMT
Certificate or Diploma +18%
31,040 TMT
Bachelor's Degree +45%
45,580 TMT
Master's Degree +31%
62,420 TMT

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Turkmenistan is around 26,100 to 78,400 TMT and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Call Center Duty Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Turkmenistan, a male call center duty manager will earn an average of 44,780 TMT, while a female call center duty manager will earn around 40,040 TMT.

This means that a male call center duty manager earns approximately 12% more than a female call center duty manager for performing the same job.

Average Salary by Gender Chart in Turkmenistan

Male
44,780 TMT
Female -12%
40,040 TMT

Call Center Duty Manager Average Pay Raise in Turkmenistan

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Call Center Duty Manager in Turkmenistan is around 7% every 29 months.

The national average pay raise across all professions and industries in Turkmenistan is around 5% every 28 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 7 ÷ 29 ) × 12  = 3%

What this means is that a Call Center Duty Manager in Turkmenistan can expect to receive an average pay raise of around 3% every 12 months.

Annual Pay Raise by Industry in Turkmenistan for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Turkmenistan.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
6%
Energy
3%
Information Technology
9%
Healthcare
6%
Travel
3%
Construction
9%
Education
6%

Call Center Duty Manager Bonus and Incentive Rates in Turkmenistan

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Call Center Duty Manager is a low bonus based job, with 41% of employees reporting at least one bonus in the last 12 months.

59% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus
41%
No Bonus
59%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Turkmenistan earn approximately 16% more than private sector employees in the same role.

Public Sector
66,480 TMT
Private Sector -16%
57,320 TMT

Salaries for Jobs Similar to a Call Center Duty Manager

In the table below, we have salary information for jobs that are similar to a Call Center Duty Manager in Turkmenistan.

Job Title Category Salary
Account Representative Customer Service and Call Center 30,700 TMT
Account Service Representative Customer Service and Call Center 28,720 TMT
Business Support Specialist Customer Service and Call Center 42,320 TMT
Call Center Advisor Customer Service and Call Center 31,040 TMT
Call Center Manager Customer Service and Call Center 78,940 TMT
Call Center Manager Customer Service and Call Center 80,580 TMT
Call Center Quality Analyst Customer Service and Call Center 46,040 TMT
Call Center Representative Customer Service and Call Center 23,260 TMT
Call Center Representative Customer Service and Call Center 24,800 TMT
Call Center Scheduler Customer Service and Call Center 28,900 TMT
Call Center Scheduling Manager Customer Service and Call Center 40,140 TMT
Call Center Supervisor Customer Service and Call Center 35,300 TMT
Call Center Team Leader Customer Service and Call Center 42,040 TMT
Client Engagement Specialest Customer Service and Call Center 46,160 TMT
Client Executive Customer Service and Call Center 35,520 TMT
Client Liaison Officer Customer Service and Call Center 22,400 TMT
Client Relations Manager Customer Service and Call Center 82,720 TMT
Client Relationship Executive Customer Service and Call Center 75,260 TMT
Client Relationship Manager Customer Service and Call Center 81,960 TMT
Client Service Analyst Customer Service and Call Center 50,580 TMT
Client Service Representative Customer Service and Call Center 25,680 TMT
Client Strategy Specialist Customer Service and Call Center 52,540 TMT
Contracts Specialist Customer Service and Call Center 41,700 TMT
Customer Care Officer Customer Service and Call Center 25,940 TMT
Customer Care Representative Customer Service and Call Center 24,280 TMT
Customer Center Supervisor Customer Service and Call Center 32,020 TMT
Customer Experience Analyst Customer Service and Call Center 32,620 TMT
Customer Experience Manager Customer Service and Call Center 87,040 TMT
Customer Experience Specialist Customer Service and Call Center 52,180 TMT
Customer Fulfillment Specialist Customer Service and Call Center 47,400 TMT
Customer Insights Analyst Customer Service and Call Center 52,180 TMT
Customer Problem Manager Customer Service and Call Center 51,400 TMT
Customer Relations Manager Customer Service and Call Center 87,000 TMT
Customer Relations Specialist Customer Service and Call Center 50,180 TMT
Customer Sales Representative Customer Service and Call Center 23,080 TMT
Customer Sales Support Customer Service and Call Center 27,040 TMT
Customer Service Administration Customer Service and Call Center 28,900 TMT
Customer Service Advisor Customer Service and Call Center 53,600 TMT
Customer Service Agent Customer Service and Call Center 23,660 TMT
Customer Service Associate Customer Service and Call Center 23,480 TMT
Customer Service Coordinator Customer Service and Call Center 30,840 TMT
Customer Service Country Manager Customer Service and Call Center 101,020 TMT
Customer Service Executive Customer Service and Call Center 57,900 TMT
Customer Service Manager Customer Service and Call Center 84,880 TMT
Customer Service Manager Customer Service and Call Center 87,880 TMT
Customer Service Officer Customer Service and Call Center 22,420 TMT
Customer Service Representative Customer Service and Call Center 25,940 TMT
Customer Service Sales Support Customer Service and Call Center 20,460 TMT
Customer Service Specialist Customer Service and Call Center 23,500 TMT
Customer Service Supervisor Customer Service and Call Center 36,720 TMT
Customer Service Team Leader Customer Service and Call Center 50,660 TMT
Customer Service Trainer Customer Service and Call Center 44,800 TMT
Customer Service Working Supervisor Customer Service and Call Center 42,460 TMT
Customer Solutions Representative Customer Service and Call Center 55,940 TMT
Customer Success Manager Customer Service and Call Center 80,280 TMT
Customer Success Specialist Customer Service and Call Center 55,140 TMT
Customer Support Agent Customer Service and Call Center 23,360 TMT
Dispute Resolution Specialist Customer Service and Call Center 43,480 TMT
Field Service Representative Customer Service and Call Center 24,200 TMT
Guest Relations Officer Customer Service and Call Center 20,120 TMT
Guest Service Agent Customer Service and Call Center 19,860 TMT
Inbound Call Center Representative Customer Service and Call Center 25,220 TMT
Inbound Sales Representative Customer Service and Call Center 24,280 TMT
Internet Banking Supervisor Customer Service and Call Center 71,280 TMT
Lead Administrator Customer Service and Call Center 52,540 TMT
Logistics Coordinator Customer Service and Call Center 25,440 TMT
Operations Support Manager Customer Service and Call Center 72,360 TMT
Real Time Analyst Customer Service and Call Center 47,120 TMT
Regional Account Manager Customer Service and Call Center 85,080 TMT
Service Administrator Customer Service and Call Center 36,700 TMT
Service Delivery Manager Customer Service and Call Center 85,880 TMT
Service Writer Customer Service and Call Center 19,020 TMT
Sourcing Assistant Customer Service and Call Center 15,700 TMT
Telephone Operator Customer Service and Call Center 16,980 TMT
Vendor Administration Specialist Customer Service and Call Center 30,800 TMT
Workforce Manager Customer Service and Call Center 50,080 TMT

Salary Comparison by City

If you want to compare salaries with different cities in Turkmenistan, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Asgabat 46,280 TMT

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