Average Service Manager Salary in Croatia for 2024

In this article, we will look at the average Service Manager salary for 2024 in Croatia and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the Croatian kuna. To keep things simple, we are using the HRK currency code instead of the currency symbol kn.

How Much Does a Service Manager Make in Croatia?

A Service Manager working in Croatia will typically earn around 197,600 HRK per year, and this can range from the lowest average salary of about 90,660 HRK to the highest average salary of 315,700 HRK.

Average Annual Salary
197,600 HRK
Average Monthly Salary
16,466 HRK

Lowest Annual Salary
90,660 HRK
Lowest Monthly Salary
7,555 HRK

Highest Annual Salary
315,700 HRK
Highest Monthly Salary
26,308 HRK

These are average salaries for a Service Manager in Croatia and include benefits such as housing and transport. It's also possible for a Service Manager to earn more or less than the average salaries shown above.

Service Manager salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Service Manager Salaries in Croatia

So we've looked at the average salaries a Service Manager will earn in Croatia. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Service Manager can earn between 90,660 HRK and 315,700 HRK on average in Croatia. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Service Manager in Croatia is 212,500 HRK. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 212,500 HRK, and 50% of the population earn more than 212,500 HRK.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Service Manager salary in Croatia, 25% of the population are earning less than 137,400 HRK while 75% of the population earn more than 137,400 HRK.

75% of the population earn less than 282,500 HRK, and 25% of the population earn more than 282,500 HRK.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Service Manager Salary by Experience Level in Croatia

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average service manager salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Service Manager in Croatia that has less than two years of experience can expect to earn somewhere in the region of 104,600 HRK.
  • 2 - 5 Years Experience. With two to five years of experience the average Service Manager salary would increase to 139,100 HRK.
  • 5 - 10 Years Experience. From five to ten years of experience as a Service Manager, the average salary would be 205,700 HRK.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 247,800 HRK.
  • 15 - 20 Years Experience. A Service Manager with 15 to 20 years of experience can earn an average of 272,800 HRK.
  • 20+ Years Experience. For a Service Manager with more than 20 years, the expected average salary increases to 294,700 HRK.

Average Salary by Experience Chart

0-2 Years
104,600 HRK
2-5 Years +34%
139,100 HRK
5-10 Years +48%
205,700 HRK
10-15 Years +22%
247,800 HRK
15-20 Years +9%
272,800 HRK
20+ Years +8%
294,700 HRK

Service Manager Salary by Education Level in Croatia

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Service Manager in Croatia based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Service Manager in Croatia with a certificate or diploma education can earn an average salary of 119,320 HRK.

  • Bachelor's Degree. A Service Manager in Croatia with a bachelor's degree education can earn an average salary of 185,100 HRK.

  • Master's Degree. A Service Manager in Croatia with a master's degree education can earn an average salary of 308,300 HRK.

Average Salary by Education Chart

Certificate or Diploma
119,320 HRK
Bachelor's Degree +57%
185,100 HRK
Master's Degree +68%
308,300 HRK

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Croatia is around 74,200 to 223,000 HRK and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Service Manager Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Croatia, a male service manager will earn an average of 204,000 HRK, while a female service manager will earn around 192,000 HRK.

This means that a male service manager earns approximately 6% more than a female service manager for performing the same job.

Average Salary by Gender Chart in Croatia

Male
204,000 HRK
Female -6%
192,000 HRK

Service Manager Average Pay Raise in Croatia

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Service Manager in Croatia is around 11% every 18 months.

The national average pay raise across all professions and industries in Croatia is around 9% every 17 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 11 ÷ 18 ) × 12  = 7%

What this means is that a Service Manager in Croatia can expect to receive an average pay raise of around 7% every 12 months.

Annual Pay Raise by Industry in Croatia for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Croatia.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
9%
Energy
9%
Information Technology
9%
Healthcare
9%
Travel
9%
Construction
9%
Education
9%

Service Manager Bonus and Incentive Rates in Croatia

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Service Manager is a high bonus based job, with 83% of employees reporting at least one bonus in the last 12 months.

17% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 5% to 9%.

Received Bonus
83%
No Bonus
17%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Croatia earn approximately 9% more than private sector employees in the same role.

Public Sector
187,500 HRK
Private Sector -9%
172,200 HRK

Salaries for Jobs Similar to a Service Manager

In the table below, we have salary information for jobs that are similar to a Service Manager in Croatia.

Job Title Category Salary
After Sales Automotive Manager Automotive 192,000 HRK
Alignment Technician Automotive 60,160 HRK
Auto Damage Adjuster Automotive 73,800 HRK
Auto Detailer Automotive 66,120 HRK
Auto Parts Manager Automotive 218,900 HRK
Automotive Assembler Automotive 64,200 HRK
Automotive Assembly Manager Automotive 201,100 HRK
Automotive Assembly Operator Automotive 69,580 HRK
Automotive Body Repairer Automotive 64,040 HRK
Automotive Branch Manager Automotive 267,100 HRK
Automotive Central Planner Automotive 96,560 HRK
Automotive Electrician Automotive 78,260 HRK
Automotive Engineering Technician Automotive 87,060 HRK
Automotive Estimating Manager Automotive 176,800 HRK
Automotive Estimator Automotive 136,100 HRK
Automotive General Manager Automotive 332,100 HRK
Automotive Inventory Officer Automotive 65,800 HRK
Automotive Manager Automotive 308,300 HRK
Automotive Master Mechanic Automotive 99,080 HRK
Automotive Parts Supplier Automotive 97,760 HRK
Automotive Project Engineer Automotive 119,080 HRK
Automotive Project Manager Automotive 221,500 HRK
Automotive Purchase Manager Automotive 238,900 HRK
Automotive Sales Automotive 136,100 HRK
Automotive Service Technician Automotive 61,760 HRK
Automotive Technician Automotive 61,580 HRK
Automotive Test Engineer Automotive 112,420 HRK
Automotive Warranty Administrator Automotive 104,920 HRK
Automotive Warranty Clerk Automotive 71,400 HRK
Car Parts and Accessories Fitter Automotive 57,860 HRK
Car Salesman Automotive 134,600 HRK
Damage Appraiser Automotive 98,140 HRK
Diesel Engine Specialist Automotive 94,400 HRK
Job Card Opener Automotive 61,460 HRK
Lube Technician Automotive 51,340 HRK
Master File Maintenance Automotive 86,420 HRK
Materials Planner Automotive 99,220 HRK
Mechanic Automotive 68,900 HRK
Motor Vehicle Inspector Automotive 99,920 HRK
Motorcycle Mechanic Automotive 67,120 HRK
Service Advisor Automotive 125,700 HRK
Stock Controller Automotive 80,640 HRK
Technical Advisor Automotive 129,000 HRK
Tire Retreader Automotive 60,880 HRK
Used Car Manager Automotive 172,200 HRK
Vehicle Body Maker Automotive 83,140 HRK
Vehicle Examiner Automotive 83,420 HRK
Vehicle Painter Automotive 54,140 HRK
Vehicle Trimmer Automotive 61,760 HRK
Welder Automotive 55,220 HRK

Salary Comparison by City

If you want to compare salaries with different cities in Croatia, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Zadar 210,250 HRK
Zagreb 225,400 HRK

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