Average Front Desk Coordinator Salary in South Africa for 2024

In this article, we will look at the average Front Desk Coordinator salary for 2024 in South Africa and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the South African rand. To keep things simple, we are using the ZAR currency code instead of the currency symbol R.

How Much Does a Front Desk Coordinator Make in South Africa?

A Front Desk Coordinator working in South Africa will typically earn around 238,900 ZAR per year, and this can range from the lowest average salary of about 107,880 ZAR to the highest average salary of 378,800 ZAR.

Average Annual Salary
238,900 ZAR
Average Monthly Salary
19,908 ZAR

Lowest Annual Salary
107,880 ZAR
Lowest Monthly Salary
8,990 ZAR

Highest Annual Salary
378,800 ZAR
Highest Monthly Salary
31,566 ZAR

These are average salaries for a Front Desk Coordinator in South Africa and include benefits such as housing and transport. It's also possible for a Front Desk Coordinator to earn more or less than the average salaries shown above.

Front Desk Coordinator salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Front Desk Coordinator Salaries in South Africa

So we've looked at the average salaries a Front Desk Coordinator will earn in South Africa. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Front Desk Coordinator can earn between 107,880 ZAR and 378,800 ZAR on average in South Africa. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Front Desk Coordinator in South Africa is 258,400 ZAR. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 258,400 ZAR, and 50% of the population earn more than 258,400 ZAR.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Front Desk Coordinator salary in South Africa, 25% of the population are earning less than 164,200 ZAR while 75% of the population earn more than 164,200 ZAR.

75% of the population earn less than 341,900 ZAR, and 25% of the population earn more than 341,900 ZAR.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Front Desk Coordinator Salary by Experience Level in South Africa

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average front desk coordinator salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Front Desk Coordinator in South Africa that has less than two years of experience can expect to earn somewhere in the region of 124,400 ZAR.
  • 2 - 5 Years Experience. With two to five years of experience the average Front Desk Coordinator salary would increase to 164,200 ZAR.
  • 5 - 10 Years Experience. From five to ten years of experience as a Front Desk Coordinator, the average salary would be 246,200 ZAR.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 301,800 ZAR.
  • 15 - 20 Years Experience. A Front Desk Coordinator with 15 to 20 years of experience can earn an average of 325,900 ZAR.
  • 20+ Years Experience. For a Front Desk Coordinator with more than 20 years, the expected average salary increases to 351,200 ZAR.

Average Salary by Experience Chart

0-2 Years
124,400 ZAR
2-5 Years +34%
164,200 ZAR
5-10 Years +48%
246,200 ZAR
10-15 Years +22%
301,800 ZAR
15-20 Years +9%
325,900 ZAR
20+ Years +8%
351,200 ZAR

Front Desk Coordinator Salary by Education Level in South Africa

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Front Desk Coordinator in South Africa based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • High School. A Front Desk Coordinator in South Africa with a high school education can earn an average salary of 142,300 ZAR.

  • Certificate or Diploma. A Front Desk Coordinator in South Africa with a certificate or diploma education can earn an average salary of 221,500 ZAR.

  • Bachelor's Degree. A Front Desk Coordinator in South Africa with a bachelor's degree education can earn an average salary of 372,600 ZAR.

Average Salary by Education Chart

High School
142,300 ZAR
Certificate or Diploma +57%
221,500 ZAR
Bachelor's Degree +68%
372,600 ZAR

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in South Africa is around 156,000 to 467,000 ZAR and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Front Desk Coordinator Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In South Africa, a male front desk coordinator will earn an average of 225,300 ZAR, while a female front desk coordinator will earn around 253,400 ZAR.

This means that a male front desk coordinator earns approximately 11% less than a female front desk coordinator for performing the same job.

Average Salary by Gender Chart in South Africa

Male
225,300 ZAR
Female +11%
253,400 ZAR

Front Desk Coordinator Average Pay Raise in South Africa

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Front Desk Coordinator in South Africa is around 9% every 20 months.

The national average pay raise across all professions and industries in South Africa is around 8% every 18 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 9 ÷ 20 ) × 12  = 5%

What this means is that a Front Desk Coordinator in South Africa can expect to receive an average pay raise of around 5% every 12 months.

Annual Pay Raise by Industry in South Africa for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in South Africa.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
3%
Energy
6%
Information Technology
9%
Healthcare
3%
Travel
6%
Construction
9%
Education
3%

Front Desk Coordinator Bonus and Incentive Rates in South Africa

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Front Desk Coordinator is a low bonus based job, with 32% of employees reporting at least one bonus in the last 12 months.

68% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 0% to 4%.

Received Bonus
32%
No Bonus
68%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in South Africa earn approximately 7% more than private sector employees in the same role.

Public Sector
386,400 ZAR
Private Sector -7%
361,500 ZAR

Salaries for Jobs Similar to a Front Desk Coordinator

In the table below, we have salary information for jobs that are similar to a Front Desk Coordinator in South Africa.

Job Title Category Salary
Accreditation Specialist Administration / Reception / Secretarial 448,500 ZAR
Admin Clerk Administration / Reception / Secretarial 137,400 ZAR
Admin Executive Administration / Reception / Secretarial 221,500 ZAR
Administrative Aide Administration / Reception / Secretarial 152,300 ZAR
Administrative Analyst Administration / Reception / Secretarial 286,400 ZAR
Administrative Assistant Administration / Reception / Secretarial 195,200 ZAR
Administrative Associate Administration / Reception / Secretarial 195,200 ZAR
Administrative Coordinator Administration / Reception / Secretarial 204,700 ZAR
Administrative Manager Administration / Reception / Secretarial 297,000 ZAR
Administrative Officer Administration / Reception / Secretarial 197,600 ZAR
Administrative Receptionist Administration / Reception / Secretarial 196,800 ZAR
Administrative Secretary Administration / Reception / Secretarial 183,700 ZAR
Administrative Specialist Administration / Reception / Secretarial 194,600 ZAR
Administrative Support Administration / Reception / Secretarial 172,200 ZAR
Administrative Technician Administration / Reception / Secretarial 167,100 ZAR
Board Secretary Administration / Reception / Secretarial 187,300 ZAR
Branch Office Administrator Administration / Reception / Secretarial 319,600 ZAR
Business Administrator Administration / Reception / Secretarial 305,600 ZAR
Business Office Manager Administration / Reception / Secretarial 487,600 ZAR
Central Office Operator Administration / Reception / Secretarial 197,600 ZAR
Clerical Assistant Administration / Reception / Secretarial 117,600 ZAR
Clerk Administration / Reception / Secretarial 128,500 ZAR
Commercial Administrator Administration / Reception / Secretarial 296,000 ZAR
Commissions Processor Administration / Reception / Secretarial 237,400 ZAR
Conveyancing Secretary Administration / Reception / Secretarial 172,200 ZAR
Corporate Receptionist Administration / Reception / Secretarial 195,200 ZAR
Creditors Clerk Administration / Reception / Secretarial 191,600 ZAR
Data Entry Clerk Administration / Reception / Secretarial 138,800 ZAR
Data Entry Specialist Administration / Reception / Secretarial 194,600 ZAR
Document Controller Administration / Reception / Secretarial 161,300 ZAR
Document Management Specialist Administration / Reception / Secretarial 261,300 ZAR
Executive Administrative Assistant Administration / Reception / Secretarial 215,100 ZAR
Executive Assistant Administration / Reception / Secretarial 215,100 ZAR
Executive Officer Administration / Reception / Secretarial 240,500 ZAR
Executive Personal Assistant Administration / Reception / Secretarial 263,100 ZAR
Executive Secretary Administration / Reception / Secretarial 207,800 ZAR
File Clerk Administration / Reception / Secretarial 128,500 ZAR
Front Desk Attendant Administration / Reception / Secretarial 195,200 ZAR
Front Desk Manager Administration / Reception / Secretarial 317,700 ZAR
Front Desk Receptionist Administration / Reception / Secretarial 192,000 ZAR
Front Desk Shift Leader Administration / Reception / Secretarial 243,000 ZAR
Front Office Assistant Administration / Reception / Secretarial 180,500 ZAR
Front Office Executive Administration / Reception / Secretarial 247,800 ZAR
Group Services Manager Administration / Reception / Secretarial 525,700 ZAR
Head Receptionist Administration / Reception / Secretarial 231,000 ZAR
Inquiry and Admissions Clerk Administration / Reception / Secretarial 125,700 ZAR
Key Account Assistant Administration / Reception / Secretarial 238,900 ZAR
Keyboard and Data Entry Operator Administration / Reception / Secretarial 124,400 ZAR
Leasing Administrator Administration / Reception / Secretarial 239,000 ZAR
Legal Secretary Administration / Reception / Secretarial 201,100 ZAR
Librarian Administration / Reception / Secretarial 237,400 ZAR
Mail Processing Clerk Administration / Reception / Secretarial 114,900 ZAR
Mail Sorting Clerk Administration / Reception / Secretarial 112,760 ZAR
Mailroom Clerk Administration / Reception / Secretarial 113,420 ZAR
Mailroom Manager Administration / Reception / Secretarial 212,500 ZAR
Management Support Secretary Administration / Reception / Secretarial 196,800 ZAR
Master Programme Coordinator Administration / Reception / Secretarial 392,300 ZAR
Medical Receptionist Administration / Reception / Secretarial 208,600 ZAR
Meeting and Event Assistant Administration / Reception / Secretarial 215,100 ZAR
Meeting and Event Manager Administration / Reception / Secretarial 472,000 ZAR
Night Manager Administration / Reception / Secretarial 290,800 ZAR
Office Administrator Administration / Reception / Secretarial 307,400 ZAR
Office Assistant Administration / Reception / Secretarial 136,100 ZAR
Office Automation Clerk Administration / Reception / Secretarial 233,900 ZAR
Office Clerk Administration / Reception / Secretarial 157,600 ZAR
Office Coordinator Administration / Reception / Secretarial 190,500 ZAR
Office Manager Administration / Reception / Secretarial 330,900 ZAR
Office Services Coordinator Administration / Reception / Secretarial 263,100 ZAR
Office Supervisor Administration / Reception / Secretarial 253,400 ZAR
Operations Analyst Administration / Reception / Secretarial 394,800 ZAR
Operations Clerk Administration / Reception / Secretarial 222,300 ZAR
Operations Manager Administration / Reception / Secretarial 531,700 ZAR
Personal Assistant Administration / Reception / Secretarial 194,600 ZAR
Planning Assistant Administration / Reception / Secretarial 228,000 ZAR
Process Expert Administration / Reception / Secretarial 301,700 ZAR
Program Coordinator Administration / Reception / Secretarial 286,400 ZAR
Programme Assistant Administration / Reception / Secretarial 258,400 ZAR
Project Administrator Administration / Reception / Secretarial 313,700 ZAR
Project Coordinator Administration / Reception / Secretarial 420,100 ZAR
Query Administrator Administration / Reception / Secretarial 249,600 ZAR
Reception Team Lead Administration / Reception / Secretarial 246,500 ZAR
Receptionist Administration / Reception / Secretarial 183,700 ZAR
Records Officer Administration / Reception / Secretarial 161,600 ZAR
Registry Administrator Administration / Reception / Secretarial 204,700 ZAR
Registry and Filing Clerk Administration / Reception / Secretarial 128,900 ZAR
Rental Clerk Administration / Reception / Secretarial 139,100 ZAR
Schedule Officer Administration / Reception / Secretarial 138,800 ZAR
Scheduler Administration / Reception / Secretarial 152,300 ZAR
School Secretary Administration / Reception / Secretarial 195,200 ZAR
Secretary Administration / Reception / Secretarial 172,200 ZAR
Service Reception Head Administration / Reception / Secretarial 218,900 ZAR
Switchboard Operator Administration / Reception / Secretarial 161,300 ZAR
Technical Program Manager Administration / Reception / Secretarial 442,300 ZAR
Technical Project Manager Administration / Reception / Secretarial 459,300 ZAR
Typist Administration / Reception / Secretarial 152,300 ZAR
Unit Secretary Administration / Reception / Secretarial 172,400 ZAR
Wayleave Officer Administration / Reception / Secretarial 136,100 ZAR

Salary Comparison by City

If you want to compare salaries with different cities in South Africa, you can use the links below to explore the data for each specific city we have researched.

City Average Salary
Bloemfontein 218,900 ZAR
Cape Town 261,300 ZAR
Durban 239,300 ZAR
Johannesburg 225,700 ZAR
Port Elizabeth 212,500 ZAR
Pretoria 237,400 ZAR

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