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Average Customer Service Coordinator Salary in Pakistan for 2026

A customer service coordinator in Pakistan earns about 417,100 PKR a year. That's 58% below the national average of 983,100 PKR.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Pakistan sit around 222,300 PKR a year, while the very top stretches to 638,700 PKR. Everything on this page is in Pakistani rupee (PKR, symbol ₨), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Pakistan, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a customer service coordinator make in Pakistan?

Average salary
417,100 PKR
34,758 PKR per month
Lowest reported
222,300 PKR
18,525 PKR per month
Highest reported
638,700 PKR
53,225 PKR per month

A typical customer service coordinator working in Pakistan brings home around 34,758 PKR a month before tax. Entry-level pay starts near 222,300 PKR, and the top of the ladder reaches roughly 638,700 PKR for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior customer service coordinator working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How customer service coordinator pay ranges in Pakistan

A good way to think about salary in Pakistan is to look at the distribution rather than the headline average. Half of all customer service coordinators in Pakistan earn less than 394,800 PKR a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 275,500 PKR (the 25th percentile), and a quarter clear 485,300 PKR (the 75th percentile). The middle 50% of customer service coordinators sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 222,300 PKR. The highest stretch to 638,700 PKR, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

222,300
Low
394,800
Median
638,700
High
275,500
25th
485,300
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in PKR

Customer service coordinator pay by experience in Pakistan

Years of experience is the single biggest lever on pay for a customer service coordinator in Pakistan, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical customer service coordinator salary changes as you move through the career ladder.

  • 0-2 Years
    254,800 PKR
  • 2-5 Years
    +23% from previous
    314,500 PKR
  • 5-10 Years
    +42% from previous
    445,100 PKR
  • 10-15 Years
    +17% from previous
    519,300 PKR
  • 15-20 Years
    +9% from previous
    568,500 PKR
  • 20+ Years
    +6% from previous
    603,400 PKR

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 42%. That is the point at which a customer service coordinator typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Customer service coordinator pay by education in Pakistan

Education sits alongside experience as one of the biggest factors driving customer service coordinator pay in Pakistan. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average customer service coordinator salary in Pakistan broken down by the highest level of education a worker has completed.

  • High School
    314,500 PKR
  • Certificate or Diploma
    +39% from previous
    436,200 PKR
  • Bachelor's Degree
    +42% from previous
    620,300 PKR

Customer service coordinator gender pay gap in Pakistan

The gender pay gap is a stubborn feature of almost every labour market, and Pakistan is no exception. Male customer service coordinators in Pakistan earn an average of 378,300 PKR a year, while female customer service coordinators earn around 445,100 PKR. That works out to a 15% gap in favour of women, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Customer Service Coordinator gender pay gap

15%

Men earn this much less than women on average in Pakistan.

Women 445,100 PKR
Men 378,300 PKR

Pay raises for a customer service coordinator in Pakistan

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Pakistan sees a raise of about 9% every 19 months, which works out to roughly 6% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Pakistan, the national average raise is around 8% every 19 months.

By industry

Industries with the highest pay raises in Pakistan:

  • Banking
    2%
  • Energy
  • Information Technology
  • Healthcare
  • Travel
    1%
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Customer service coordinator bonus rates in Pakistan

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

47%

47% of customer service coordinators in Pakistan reported a bonus of some kind in the past twelve months. That makes a customer service coordinator a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 5% of base salary. The remaining 53% of customer service coordinators reported no bonus at all over the same period.

Which careers pay bonuses in Pakistan

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Customer service coordinator: public vs private sector pay

Public-sector pay in Pakistan is about 12% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

11%

Public-sector workers earn this much more than private-sector workers in Pakistan on average.

Public sector 1,023,400 PKR
Private sector 913,400 PKR

Customer service coordinator salary by city in Pakistan

Customer service coordinator pay is not even across Pakistan. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Karachi
  • Rawalpindi
  • Lahore
  • Faisalabad
  • Multan
  • Gujranwala
  • Quetta
  • Hyderabad
  • Islamabad
  • Peshawar
LocationTypeAverageMedianRange
KarachiCity478,000 PKR451,000 PKR254,700-727,100 PKR
RawalpindiCity472,100 PKR472,100 PKR237,400-732,400 PKR
LahoreCity460,500 PKR442,300 PKR239,000-706,200 PKR
FaisalabadCity442,300 PKR433,400 PKR225,300-683,400 PKR
MultanCity437,300 PKR444,300 PKR212,500-681,900 PKR
GujranwalaCity433,800 PKR462,300 PKR204,000-689,900 PKR
QuettaCity417,100 PKR384,500 PKR225,300-633,100 PKR
HyderabadCity417,100 PKR433,800 PKR201,100-659,400 PKR
IslamabadCity417,100 PKR394,800 PKR222,300-638,700 PKR
PeshawarCity417,100 PKR453,200 PKR192,600-667,400 PKR
SargodhaCity384,500 PKR369,900 PKR200,000-589,400 PKR
BahawalpurCity378,300 PKR378,300 PKR189,300-585,900 PKR
SialkotCity367,200 PKR362,200 PKR189,300-566,900 PKR


Customer Service Coordinator in Pakistan: FAQs

  • How much does a customer service coordinator make per month in Pakistan?

    A customer service coordinator in Pakistan earns about 34,758 PKR a month before tax, based on an annual average of 417,100 PKR.

  • What's the salary range for a customer service coordinator in Pakistan?

    Entry-level customer service coordinators in Pakistan start near 222,300 PKR. Top-end pay reaches around 638,700 PKR. The middle 50% of earners sit between 275,500 and 485,300 PKR.

  • Is the median customer service coordinator salary in Pakistan higher or lower than the average?

    The median is 394,800 PKR, lower than the average of 417,100 PKR. Half of customer service coordinators in Pakistan earn below the median, half earn above it.

  • What's the gender pay gap for customer service coordinators in Pakistan?

    Men working as a customer service coordinator in Pakistan earn around 15% less than women on average (378,300 vs 445,100 PKR a year).

  • Do customer service coordinators in Pakistan get bonuses?

    About 47% of customer service coordinators in Pakistan reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 5% of base salary.

  • Do customer service coordinators earn more in the public or private sector in Pakistan?

    In Pakistan, the public sector pays a customer service coordinator about 12% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do customer service coordinators in Pakistan get a pay raise?

    A customer service coordinator in Pakistan sees a raise of around 9% every 19 months, equivalent to roughly 6% a year.