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Average Customer Center Supervisor Salary in Albania for 2026

A customer center supervisor in Albania earns about 528,600 ALL a year. That's 54% below the national average of 1,154,300 ALL.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Albania sit around 259,100 ALL a year, while the very top stretches to 825,900 ALL. Everything on this page is in Albanian lek (ALL, symbol L), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Albania, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a customer center supervisor make in Albania?

Average salary
528,600 ALL
44,050 ALL per month
Lowest reported
259,100 ALL
21,591 ALL per month
Highest reported
825,900 ALL
68,825 ALL per month

A typical customer center supervisor working in Albania brings home around 44,050 ALL a month before tax. Entry-level pay starts near 259,100 ALL, and the top of the ladder reaches roughly 825,900 ALL for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior customer center supervisor working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How customer center supervisor pay ranges in Albania

A good way to think about salary in Albania is to look at the distribution rather than the headline average. Half of all customer center supervisors in Albania earn less than 538,600 ALL a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 361,600 ALL (the 25th percentile), and a quarter clear 696,700 ALL (the 75th percentile). The middle 50% of customer center supervisors sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 259,100 ALL. The highest stretch to 825,900 ALL, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

259,100
Low
538,600
Median
825,900
High
361,600
25th
696,700
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in ALL

Customer center supervisor pay by experience in Albania

Years of experience is the single biggest lever on pay for a customer center supervisor in Albania, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical customer center supervisor salary changes as you move through the career ladder.

  • 0-2 Years
    308,900 ALL
  • 2-5 Years
    +28% from previous
    394,500 ALL
  • 5-10 Years
    +38% from previous
    545,300 ALL
  • 10-15 Years
    +24% from previous
    675,200 ALL
  • 15-20 Years
    +7% from previous
    724,000 ALL
  • 20+ Years
    +7% from previous
    774,200 ALL

The single largest jump on the ladder is from 2 - 5 Years to 5 - 10 Years, where pay rises by about 38%. That is the point at which a customer center supervisor typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Customer center supervisor pay by education in Albania

Education sits alongside experience as one of the biggest factors driving customer center supervisor pay in Albania. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average customer center supervisor salary in Albania broken down by the highest level of education a worker has completed.

  • High School
    382,600 ALL
  • Certificate or Diploma
    +16% from previous
    442,200 ALL
  • Bachelor's Degree
    +34% from previous
    592,600 ALL
  • Master's Degree
    +26% from previous
    746,600 ALL

Customer center supervisor gender pay gap in Albania

The gender pay gap is a stubborn feature of almost every labour market, and Albania is no exception. Male customer center supervisors in Albania earn an average of 545,300 ALL a year, while female customer center supervisors earn around 510,000 ALL. That works out to a 7% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Customer Center Supervisor gender pay gap

6%

Men earn this much more than women on average in Albania.

Men 545,300 ALL
Women 510,000 ALL

Pay raises for a customer center supervisor in Albania

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Albania sees a raise of about 5% every 29 months, which works out to roughly 2% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Albania, the national average raise is around 4% every 29 months.

By industry

Industries with the highest pay raises in Albania:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
  • Construction
  • Education

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Customer center supervisor bonus rates in Albania

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

37%

37% of customer center supervisors in Albania reported a bonus of some kind in the past twelve months. That makes a customer center supervisor a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 6% of base salary. The remaining 63% of customer center supervisors reported no bonus at all over the same period.

Which careers pay bonuses in Albania

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Customer center supervisor: public vs private sector pay

Public-sector pay in Albania is about 14% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

12%

Public-sector workers earn this much more than private-sector workers in Albania on average.

Public sector 1,249,900 ALL
Private sector 1,097,500 ALL

Customer center supervisor salary by city in Albania

Customer center supervisor pay is not even across Albania. The chart below shows the highest-paying cities in the dataset, followed by the full location table.

  • Vlore
  • Durres
  • Tirana
  • Elbasan
  • Korca
  • Berat
  • Shkodra
  • Gjirokaster
  • Fier
  • Lezhe
LocationTypeAverageMedianRange
VloreCity596,800 ALL562,200 ALL315,900-907,100 ALL
DurresCity585,900 ALL563,000 ALL305,600-896,700 ALL
TiranaCity563,300 ALL533,100 ALL297,000-860,300 ALL
ElbasanCity552,400 ALL583,000 ALL259,100-870,700 ALL
KorcaCity537,300 ALL537,300 ALL267,100-832,100 ALL
BeratCity531,700 ALL553,400 ALL254,800-836,500 ALL
ShkodraCity531,700 ALL544,800 ALL261,300-832,100 ALL
GjirokasterCity524,300 ALL566,900 ALL240,500-836,500 ALL
FierCity519,300 ALL507,300 ALL263,900-798,900 ALL
LezheCity498,500 ALL514,800 ALL239,000-778,900 ALL
SarandeCity492,400 ALL453,200 ALL265,000-743,100 ALL


Customer Center Supervisor in Albania: FAQs

  • How much does a customer center supervisor make per month in Albania?

    A customer center supervisor in Albania earns about 44,050 ALL a month before tax, based on an annual average of 528,600 ALL.

  • What's the salary range for a customer center supervisor in Albania?

    Entry-level customer center supervisors in Albania start near 259,100 ALL. Top-end pay reaches around 825,900 ALL. The middle 50% of earners sit between 361,600 and 696,700 ALL.

  • Is the median customer center supervisor salary in Albania higher or lower than the average?

    The median is 538,600 ALL, higher than the average of 528,600 ALL. Half of customer center supervisors in Albania earn below the median, half earn above it.

  • What's the gender pay gap for customer center supervisors in Albania?

    Men working as a customer center supervisor in Albania earn around 7% more than women on average (545,300 vs 510,000 ALL a year).

  • Do customer center supervisors in Albania get bonuses?

    About 37% of customer center supervisors in Albania reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 6% of base salary.

  • Do customer center supervisors earn more in the public or private sector in Albania?

    In Albania, the public sector pays a customer center supervisor about 14% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do customer center supervisors in Albania get a pay raise?

    A customer center supervisor in Albania sees a raise of around 5% every 29 months, equivalent to roughly 2% a year.