Average Complaints Specialist Salary in Northern Mariana Islands for 2024

In this article, we will look at the average Complaints Specialist salary for 2024 in Northern Mariana Islands and how that compares to other countries and professions. We'll also look at interesting salary data points like median salary, 25th and 75th percentile salaries, salary amounts based on experience, bonus ranges and more!

The data in this article has been compiled using official government salary data, salary surveys, and other sources such as job postings which contain salary information.

All salary information is in the local currency, which is the United States dollar. To keep things simple, we are using the USD currency code instead of the currency symbol $.

How Much Does a Complaints Specialist Make in Northern Mariana Islands?

A Complaints Specialist working in Northern Mariana Islands will typically earn around 21,020 USD per year, and this can range from the lowest average salary of about 7,820 USD to the highest average salary of 35,500 USD.

Average Annual Salary
21,020 USD
Average Monthly Salary
1,751 USD

Lowest Annual Salary
7,820 USD
Lowest Monthly Salary
651 USD

Highest Annual Salary
35,500 USD
Highest Monthly Salary
2,958 USD

These are average salaries for a Complaints Specialist in Northern Mariana Islands and include benefits such as housing and transport. It's also possible for a Complaints Specialist to earn more or less than the average salaries shown above.

Complaints Specialist salaries will vary a lot based on your experience, location, skills, and gender. Keep reading below to research more data on each of these areas.

Distribution of Complaints Specialist Salaries in Northern Mariana Islands

So we've looked at the average salaries a Complaints Specialist will earn in Northern Mariana Islands. The next interesting data point is the distribution of salaries.

Salary ranges

We already know that a Complaints Specialist can earn between 7,820 USD and 35,500 USD on average in Northern Mariana Islands. This is known as the range in statistics.

The difference between the maximum and minimum values is a good indicator of variability in salaries, and can be used by employers to figure out how much they can expect to pay, and for employees to know how much they can earn.

Median salary

The median salary for a Complaints Specialist in Northern Mariana Islands is 21,300 USD. This is the middle value in the distribution of salaries.

What this means is that approximately 50% of the population earn less than 21,300 USD, and 50% of the population earn more than 21,300 USD.

If you are earning more than the median salary, that's a good indicator that you are being paid well.

If you're not earning more than the median salary, your objective should be to increase your earnings to be at least as high as the median salary (which you can do by asking for a pay rise, looking for a better paying job, etc).

Percentiles

Percentiles are similar to the median salary, but instead of looking at the middle value, they look at the values in the top and bottom half of the distribution.

For the average Complaints Specialist salary in Northern Mariana Islands, 25% of the population are earning less than 14,840 USD while 75% of the population earn more than 14,840 USD.

75% of the population earn less than 31,080 USD, and 25% of the population earn more than 31,080 USD.

Like the median salary, the 25th and 75th percentile salaries can be used to determine which quartile you fall into so that you know whether you are being paid well enough compared to others in your profession and location.

The difference between a median and an average salary

The median and average salary are both indicators you can use to see if you are being paid fairly based on the overall population.

  • If your salary is higher than the average and the median salary, you are earning well compared to others.
  • If your salary is lower than the average and the median salary, it could indicate you are not being paid well enough.
  • If you are somewhere in between then it's tricky to determine if you are being paid well enough and you might need to research more closely.

Complaints Specialist Salary by Experience Level in Northern Mariana Islands

The most important factor in determining your salary after the specific profession is the number of years experience you have. It stands to reason that more years of experience will result in a higher wage.

We have researched the average complaints specialist salary based on years of experience to give you an idea of how the average changes once you've worked for a certain amount of time.

  • 0 - 2 Years Experience. A Complaints Specialist in Northern Mariana Islands that has less than two years of experience can expect to earn somewhere in the region of 12,840 USD.
  • 2 - 5 Years Experience. With two to five years of experience the average Complaints Specialist salary would increase to 14,660 USD.
  • 5 - 10 Years Experience. From five to ten years of experience as a Complaints Specialist, the average salary would be 19,940 USD.
  • 10 - 15 Years Experience. Once you have more than ten years of experience the average salary reaches around 25,720 USD.
  • 15 - 20 Years Experience. A Complaints Specialist with 15 to 20 years of experience can earn an average of 27,020 USD.
  • 20+ Years Experience. For a Complaints Specialist with more than 20 years, the expected average salary increases to 32,620 USD.

Average Salary by Experience Chart

0-2 Years
12,840 USD
2-5 Years +33%
14,660 USD
5-10 Years +48%
19,940 USD
10-15 Years +22%
25,720 USD
15-20 Years +9%
27,020 USD
20+ Years +8%
32,620 USD

Complaints Specialist Salary by Education Level in Northern Mariana Islands

As well as experience in a job, your education plays a big role in how much you can earn. A lot of higher paying positions require a high level of education, but how much can a degree increase your salary?

In our research we have compared the salaries of employees in the same job and career level with different levels of education to see how much more you can earn at each education level.

The salary you can earn based on your education is very specific to both your location and the career path you choose.

In our research, we looked at the average salary for a Complaints Specialist in Northern Mariana Islands based on the education level of the employees in order to find out whether a better education level would increase your salary.

  • Certificate or Diploma. A Complaints Specialist in Northern Mariana Islands with a certificate or diploma education can earn an average salary of 13,700 USD.

  • Bachelor's Degree. A Complaints Specialist in Northern Mariana Islands with a bachelor's degree education can earn an average salary of 20,500 USD.

  • Master's Degree. A Complaints Specialist in Northern Mariana Islands with a master's degree education can earn an average salary of 31,520 USD.

Average Salary by Education Chart

Certificate or Diploma
13,700 USD
Bachelor's Degree +57%
20,500 USD
Master's Degree +68%
31,520 USD

How Much is a Master's Degree or MBA Program?

The approximate cost of a master's degree or post-graduate program like an MBA in Northern Mariana Islands is around 9,930 to 29,800 USD and takes two years to complete.

As you can see above, there are financial benefits from reaching master's degree level, but don't expect to see much of a salary increase until you have completed the degree.

It's common for people to pursue an MBA or other post-graduate program in order to switch to a a job that pays more. On average, you can expect to earn around 10% more when switching to a new company.

Whether you decide to pursue a master's degree depends on many factors. If you are able to afford it, the numbers suggest that the return on investment is worth it and you could recover the costs in a few years from the salary increase you would receive.

Complaints Specialist Salary Compared by Gender

In the modern age, we know that there should never be a pay gap between men and women. Unfortunately, in many professions, there is still a significant difference between the salaries earned by men when compared to the salary of women in the same job.

In Northern Mariana Islands, a male complaints specialist will earn an average of 24,840 USD, while a female complaints specialist will earn around 19,020 USD.

This means that a male complaints specialist earns approximately 31% more than a female complaints specialist for performing the same job.

Average Salary by Gender Chart in Northern Mariana Islands

Male
24,840 USD
Female -31%
19,020 USD

Complaints Specialist Average Pay Raise in Northern Mariana Islands

In many countries, an annual pay raise is often given to employees to reward their service with a salary increase.

From our research, we can see that the average pay raise for a Complaints Specialist in Northern Mariana Islands is around 6% every 29 months.

The national average pay raise across all professions and industries in Northern Mariana Islands is around 4% every 29 months.

In this case, we can see that the number of months between the average pay raise is higher than the typical 12 months.

To make the data more meaningful, we can calculate what the approximate annual pay raise would be using a simple formula:

Annual Increase = ( Increase Rate ÷ Months ) × 12

So for this example, it would be:

Annual Increase = ( 6 ÷ 29 ) × 12  = 2%

What this means is that a Complaints Specialist in Northern Mariana Islands can expect to receive an average pay raise of around 2% every 12 months.

Annual Pay Raise by Industry in Northern Mariana Islands for 2024

In the chart below, you can see the average annual pay raise percentages for each of the major industries in Northern Mariana Islands.

You will see that companies in bigger and more lucrative industries tend to have the higher annual pay raises.

Banking
8%
Energy
7%
Information Technology
6%
Healthcare
5%
Travel
4%
Construction
3%
Education
2%

Complaints Specialist Bonus and Incentive Rates in Northern Mariana Islands

Another part of your overall compensation in a job is how much bonus you receive. Some job roles will be more likely to pay a bonus than others and also more likely to have higher bonus rates.

Generally speaking, jobs that are more involved with direct revenue generation will receive higher bonuses based on the performance towards revenue goals.

A Complaints Specialist is a low bonus based job, with 41% of employees reporting at least one bonus in the last 12 months.

59% reported that they had not received any bonuses in the previous 12 months.

For the employees that did receive a bonus in the previous 12 months, the reported bonuses ranged from 2% to 7%.

Received Bonus
41%
No Bonus
59%

What are the Types of Bonus?

There are a number of difference types of bonus you can receive in a job. Including:

  • Individual performance bonus - This is a bonus that is awarded to an individual employee for general performance in the job. It's the most common type of bonus.
  • Company performance bonus - This is a bonus that is awarded to a company employees to share profit with the staff.
  • Goal based bonus - This is a bonus that is awarded to an individual employee (or a team) for achieving specific goals, objectives, or milestones.
  • Holiday bonus - This type of bonus is usually paid around the holidays, often the end of the year, and is a token of appreciation for the hard work throughout the year.

Government vs Private Sector Salaries

Another commonly asked question is whether you get paid a higher salary working in the public (government) sector or the private sector.

Public sector employees in Northern Mariana Islands earn approximately 16% more than private sector employees in the same role.

Public Sector
27,040 USD
Private Sector -16%
23,400 USD

Salaries for Jobs Similar to a Complaints Specialist

In the table below, we have salary information for jobs that are similar to a Complaints Specialist in Northern Mariana Islands.

Job Title Category Salary
Actuarial Analyst Insurance 31,400 USD
Actuarial Assistant Insurance 22,420 USD
Actuarial Specialist Insurance 22,420 USD
Actuary Insurance 31,180 USD
Adjustment Insurance Clerk Insurance 7,080 USD
Assistant Broker Insurance 17,100 USD
Assistant Claims Manager Insurance 27,040 USD
Associate Insurance Representative Insurance 11,040 USD
Auditing Insurance Manager Insurance 34,480 USD
Broker Insurance 21,980 USD
Claim Advocacy Professional Insurance 23,660 USD
Claims Adjuster Insurance 7,800 USD
Claims Analyst Insurance 11,040 USD
Claims Examiner Insurance 13,660 USD
Claims Manager Insurance 34,540 USD
Claims Processor Insurance 9,020 USD
Claims Representative Insurance 11,300 USD
Claims Resolution Specialist Insurance 23,080 USD
Claims Supervisor Insurance 23,140 USD
Compliance Examiner Insurance 23,400 USD
Compliance Officer Insurance 20,500 USD
Compliance Reviewer Insurance 21,400 USD
Consultant Insurance 24,280 USD
Eligibility Interviewer Insurance 23,700 USD
Eligibility Specialist Insurance 22,340 USD
Insurance Account Manager Insurance 28,680 USD
Insurance Accounts Executive Insurance 23,360 USD
Insurance Adjuster Insurance 22,420 USD
Insurance Agent Insurance 14,540 USD
Insurance Analyst Insurance 23,400 USD
Insurance Appraiser Insurance 24,800 USD
Insurance Claims Clerk Insurance 9,360 USD
Insurance Examiner Insurance 19,060 USD
Insurance Investigator Insurance 21,980 USD
Insurance Manager Insurance 39,560 USD
Insurance Operations Manager Insurance 38,620 USD
Insurance Policy Processing Clerk Insurance 7,240 USD
Insurance Pricing Assistant Insurance 20,300 USD
Insurance Program Manager Insurance 31,960 USD
Insurance Project Manager Insurance 28,860 USD
Insurance Quality Assurance Agent Insurance 20,940 USD
Insurance Sales Agent Insurance 14,840 USD
Insurance Sales Director Insurance 38,340 USD
Insurance Sales Manager Insurance 28,860 USD
Insurance Sales Representative Insurance 13,060 USD
Insurance Team Leader Insurance 22,400 USD
Insurance Underwriter Insurance 15,920 USD
Loss Control Specialist Insurance 23,500 USD
Loss Prevention Investigator Insurance 23,140 USD
Loss Prevention Manager Insurance 31,040 USD
Loss Prevention Specialist Insurance 25,940 USD
Marine Underwriter Insurance 19,640 USD
Medical Auditor Insurance 22,340 USD
Monitoring and Performance Officer Insurance 16,400 USD
Payment Services Specialist Insurance 23,500 USD
Policy Change Director Insurance 39,160 USD
Policy Change Supervisor Insurance 23,360 USD
Policy Change Technician Insurance 12,180 USD
Risk Analyst Insurance 27,020 USD
Risk Management Director Insurance 48,200 USD
Risk Management Supervisor Insurance 30,840 USD
Risk Manager Insurance 46,160 USD
Risk Modeling Manager Insurance 45,560 USD
Title Insurance Typist Insurance 21,020 USD
Training Manager Insurance 29,040 USD

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