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Average Call Center Supervisor Salary in Eritrea for 2026

A call center supervisor in Eritrea earns about 43,340 ERN a year. That's 47% below the national average of 82,160 ERN.

Pay ranges widely from country to country and from role to role. The lowest reported salaries in Eritrea sit around 22,420 ERN a year, while the very top stretches to 65,920 ERN. Everything on this page is in Eritrean nakfa (ERN, symbol Nfk), which lets you compare numbers like-for-like without worrying about exchange rates.

The numbers here are pulled together from official government wage data, large independent salary surveys, and aggregated worker-reported pay. Most reported salaries include the benefits that are common in Eritrea, such as housing or transport allowances, which is worth keeping in mind if you're comparing against a country where those are usually paid on top.


How much does a call center supervisor make in Eritrea?

Average salary
43,340 ERN
3,611 ERN per month
Lowest reported
22,420 ERN
1,868 ERN per month
Highest reported
65,920 ERN
5,493 ERN per month

A typical call center supervisor working in Eritrea brings home around 3,611 ERN a month before tax. Entry-level pay starts near 22,420 ERN, and the top of the ladder reaches roughly 65,920 ERN for the most experienced and specialised people in the role.

The wide gap between low end and top end reflects how much pay can vary inside the same job title. A junior call center supervisor working at a small local employer earns very different money from a senior at a multinational. Skills, employer, city and years in the seat all push the number around.


How call center supervisor pay ranges in Eritrea

A good way to think about salary in Eritrea is to look at the distribution rather than the headline average. Half of all call center supervisors in Eritrea earn less than 42,040 ERN a year, and the other half earn more. That middle number is the median, and it is usually more useful than the average for answering "is my pay normal here".

Looking at the quartiles fills in the picture. A quarter of earners take home less than 27,480 ERN (the 25th percentile), and a quarter clear 53,860 ERN (the 75th percentile). The middle 50% of call center supervisors sit somewhere inside that band, which is where the typical reader of this page probably lives.

The very lowest reported salaries sit around 22,420 ERN. The highest stretch to 65,920 ERN, though only a small fraction of earners ever reach that level. If you are deciding whether your own offer or current pay is reasonable, work out which of those four bands you would fall into and use that as your reference point.

22,420
Low
42,040
Median
65,920
High
27,480
25th
53,860
75th
The middle 50% sit between the 25th and 75th percentile Tails are the lowest and highest reported All figures in ERN

Call center supervisor pay by experience in Eritrea

Years of experience is the single biggest lever on pay for a call center supervisor in Eritrea, ahead of education and almost any other single factor. The longer you have been in the role, the more your employer can trust you to handle complexity, mentor others and act independently, all of which command higher pay. The chart below shows how the typical call center supervisor salary changes as you move through the career ladder.

  • 0-2 Years
    27,040 ERN
  • 2-5 Years
    +31% from previous
    35,520 ERN
  • 5-10 Years
    +23% from previous
    43,760 ERN
  • 10-15 Years
    +28% from previous
    56,060 ERN
  • 15-20 Years
    +10% from previous
    61,400 ERN
  • 20+ Years
    +3% from previous
    63,320 ERN

The single largest jump on the ladder is from 0 - 2 Years to 2 - 5 Years, where pay rises by about 31%. That is the point at which a call center supervisor typically goes from "competent in the role" to "the person other people in the team learn from", and the market pays well for that step.


Call center supervisor pay by education in Eritrea

Education sits alongside experience as one of the biggest factors driving call center supervisor pay in Eritrea. Higher qualifications consistently pull higher salaries, but the size of the gap tends to be smallest at junior levels and widens as people move up. Two people in the same role with the same years of experience but different degrees can end up earning very different money once they reach mid-career.

Below is the average call center supervisor salary in Eritrea broken down by the highest level of education a worker has completed.

  • High School
    32,620 ERN
  • Certificate or Diploma
    +11% from previous
    36,160 ERN
  • Bachelor's Degree
    +36% from previous
    49,200 ERN
  • Master's Degree
    +24% from previous
    60,880 ERN

Call center supervisor gender pay gap in Eritrea

The gender pay gap is a stubborn feature of almost every labour market, and Eritrea is no exception. Male call center supervisors in Eritrea earn an average of 48,820 ERN a year, while female call center supervisors earn around 42,320 ERN. That works out to a 15% gap in favour of men, even when comparing people doing the same work.

A pay gap of this size has a real long-term cost. Over a typical thirty-year career it can add up to several years of pay, and it compounds through pensions, retirement contributions and bonus-linked stock. Some of the gap is explained by women being more likely to work part-time, take career breaks, or be steered toward lower-paying specialisations. Some of it is straightforward unequal pay for the same job, which is harder to defend.

Call Center Supervisor gender pay gap

13%

Men earn this much more than women on average in Eritrea.

Men 48,820 ERN
Women 42,320 ERN

Pay raises for a call center supervisor in Eritrea

Most countries hand out at least some kind of pay raise every year, typically when an employee's contract is reviewed or as a cost-of-living adjustment to keep wages roughly in step with inflation. The rhythm and size of those raises varies hugely between industries.

A typical worker doing this role in Eritrea sees a raise of about 6% every 30 months, which works out to roughly 2% on an annual basis. That figure is the typical underlying rate; in years where inflation runs high you can usually expect a bit more, and in flat-economy years a bit less.

Across all jobs in Eritrea, the national average raise is around 4% every 29 months.

By industry

Industries with the highest pay raises in Eritrea:

  • Banking
  • Energy
  • Information Technology
  • Healthcare
  • Travel
    2%
  • Construction
  • Education
    1%

By experience level

Experienced workers tend to see larger raises. Retaining a senior is cheaper than replacing them, so employers fight harder for them.

  • Junior Level
    3% - 5%
  • Mid-Career
  • Senior Level
  • Top Management

Call center supervisor bonus rates in Eritrea

Bonuses are the other half of total compensation, and they vary a lot between jobs and industries. Some roles are paid almost entirely in base salary; others lean heavily on bonus structures tied to revenue, project completion or company performance. Whether a job pays a bonus, how big it is, and how often it lands all factor into whether the headline salary is actually a good offer.

34%

34% of call center supervisors in Eritrea reported a bonus of some kind in the past twelve months. That makes a call center supervisor a low-bonus role overall, which is useful context when you're weighing up a job offer where the base is below market.

Among those who did receive a bonus, the size of the payment varied substantially. Reported bonuses ranged from 3% to 5% of base salary. The remaining 66% of call center supervisors reported no bonus at all over the same period.

Which careers pay bonuses in Eritrea

Revenue-facing roles tend to pay the biggest bonuses. Operational and support roles tend toward smaller, more predictable ones.

  • Finance
  • Architecture
  • Sales
  • Business Development
  • Marketing / Advertising
  • Information Technology
  • Healthcare
  • Insurance
  • Customer Service
  • Human Resources
  • Construction
  • Transport
  • Hospitality

Call center supervisor: public vs private sector pay

Public-sector pay in Eritrea is about 24% more than private-sector pay for similar work. The private sector typically offers stronger upside and bigger bonuses; the public sector typically offers better benefits and stability.

Public vs private pay gap

20%

Public-sector workers earn this much more than private-sector workers in Eritrea on average.

Public sector 90,540 ERN
Private sector 72,740 ERN


Call Center Supervisor in Eritrea: FAQs

  • How much does a call center supervisor make per month in Eritrea?

    A call center supervisor in Eritrea earns about 3,611 ERN a month before tax, based on an annual average of 43,340 ERN.

  • What's the salary range for a call center supervisor in Eritrea?

    Entry-level call center supervisors in Eritrea start near 22,420 ERN. Top-end pay reaches around 65,920 ERN. The middle 50% of earners sit between 27,480 and 53,860 ERN.

  • Is the median call center supervisor salary in Eritrea higher or lower than the average?

    The median is 42,040 ERN, lower than the average of 43,340 ERN. Half of call center supervisors in Eritrea earn below the median, half earn above it.

  • What's the gender pay gap for call center supervisors in Eritrea?

    Men working as a call center supervisor in Eritrea earn around 15% more than women on average (48,820 vs 42,320 ERN a year).

  • Do call center supervisors in Eritrea get bonuses?

    About 34% of call center supervisors in Eritrea reported a bonus in the past 12 months. Reported bonuses ranged from 3% to 5% of base salary.

  • Do call center supervisors earn more in the public or private sector in Eritrea?

    In Eritrea, the public sector pays a call center supervisor about 24% more on average. Public-sector pay tends to be steadier; private-sector pay tends to offer bigger upside.

  • How often do call center supervisors in Eritrea get a pay raise?

    A call center supervisor in Eritrea sees a raise of around 6% every 30 months, equivalent to roughly 2% a year.